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Ambasciatori Hotel - Palermo

3 star Hotel Palermo

Via Roma 111 - Palermo

1-877-662-6988
Price starting from 70 .00
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The hotel Ambasciatori is situated on Via Roma, the main street of Palermo, in the heart of the historical center of the Sicilian capital. This beautiful 20th century building is placed in elegant district, within walking distance of all the main attractions of the city. The ferry terminal and train station are nearby.

The property offers elegantly furnished bedrooms, some of which boast a fantastic view over the city or the sea. There is a rooftop terrace, and a cocktail bar is at your disposal for a drink or a fresh beverage.

Complimentary wireless Internet access is provided, and there is a computer station at guests' disposal. The hotel runs a roundtrip airport shuttle (surcharge) that guests need to book in advance. Luggage storage and laundry facilities are available, and staff can give tour and ticket assistance. Business guests will find the meeting room and exhibit space very useful.

Pets are accepted at this hotel. 
Venere Guest Rating
Guest Rating 8.8 Excellent
Based on 545 hotel reviews © 2014 Venere.com

Great hotel, have stayed there many times when in Palermo. Near train sta. and man...

Venere Guest, USA
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Check Availability at Ambasciatori Hotel

Book by phone 1-877-214-4288
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Breakfast at Ambasciatori Hotel

A buffet breakfast is served between 7:30 AM and 10 AM for a fee.

Facilities at Ambasciatori Hotel

  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Lift/elevator
  • Room service - 24 hour
  • Shops in the hotel
  • Pets accepted
  • Laundry room
  • Personal newspapers
  • Multilingual staff
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • City tour
  • Shuttle service from and/or to the airport
  • Private parking
  • Meeting Room
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Check-in: after 11 AM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 11 nights. This tax does not apply to children under 12 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Ambasciatori Hotel is also known as

Ambasciatori Hotel
Ambasciatori Hotel Palermo

9.2

Clean

8.3

Location

8.1

Quiet

8.3

Spacious

8.9

Service

Ambasciatori Hotel reviews

8.0 Very Good
  • November 2013
  • Venere Guest
  • Family with young children
  • Italy

A better parking solutions would be appreciated (for people who rent a car).

6.2 Fair
  • August 2013
  • Venere Guest
  • France

Bedrooms are dark and rather noisy. Beautiful view for the restaurant on top of the buildimg. The restaurant is too expensive and disappointing.

8.5 Excellent
  • July 2013
  • Venere Guest
  • Mature couple
  • USA

Competence of staff varied widely, from helpful and friendly to uninformed and brusque. Beautiful roof terrace but only available if a guest wanted to be a bar or restaurant customer. Breakfasts were not included in the price, and the buffet seemed expensive at 8 euros. Some stairs involved in getting luggage to rooms, even though there is a small lift. Location close to all major sites and convenient to train station.

8.4 Very Good
  • June 2013
  • Venere Guest
  • Not Specified
  • United Kingdom

Rooftop breakfast and cocktails were superb. Nice place and nice staff

9.7 Outstanding!
  • June 2013
  • Venere Guest
  • Mature couple
  • United Kingdom

Absolutely loved the hotel, perfectly situated for transport links and sightseeing, fantastic helpful friendly staff. The roof garden offers tranquility and panoramic views of the city, breakfast excellent. Wished our stay had been longer than one night and would not hesitate to return here. Very good value for money too.

9.8 Outstanding!
  • April 2013
  • Venere Guest
  • Gay Couple
  • USA

In May of 2012 we stayed at the Ambasciatori for the second time. The desk staff were welcoming and helpful. We love Palermo and one of the main reasons is this hotel and the rooftop garden for breakfast and evening (and late night) drinks. The breakfast is both beautiful and delicious with a good variety of healthful and sweet items. The first time we stayed here a few years ago, we had an interior room with a window on a central airshaft. We were happy with it because it was quiet at night. On our second visit (this one in 2012), we were given a spacious room that unforunately looked out onto Via Roma, a busy street that stayed busy all night long. We were staying five nights, so we asked for a quieter room to get a better rest. The staff was shocked, but assigned us a smaller but quieter room which we loved. The staff was very accomodating. So was the breakfast staff. We need two beds and the hotel was always helpful in getting two real beds, not just hide-a-beds or roll-aways. If I could own a room in this hotel, I would. The hotel provides good value for the money. If you can get a room here for your stay in Palermo, do so. This is the place for a lovely, romantic visit to Palermo.

9.7 Outstanding!
  • September 2012
  • Venere Guest
  • Young couple
  • GB

We had a lovely night in Palermo and a great breakfast on the roof terrace, which is beautiful and the breakfast was delicious with juicy local oranges ! The hotel is in a great location, right in the centre of town, very convinient. We would definitely recommend this hotel for anyone, we slept very well and it was a lovely stay for our last night on sicily.

9.8 Outstanding!
  • August 2012
  • Venere Guest
  • Mature couple
  • Mexico

Very nice hotel, amazing views from the terrace

8.4 Very Good
  • July 2012
  • Venere Guest
  • Mature couple
  • France

Good location in Palermo, close to some historic monuments and commercial activities. Good hotel and good breakfast. There is a bar on the top of the building with view on Palermo. The hotel can recommend you a parking not far to the hotel.

6.6 Fair
  • June 2012
  • Venere Guest
  • Family with older children
  • USA

Hotel appeared old, but kept up well. Convenient and close to train station. No view from hotel room, only view from hotel roof terrace.

9.8 Outstanding!
  • February 2012
  • Venere Guest
  • Single traveller
  • Italy

To be recommended absolutely for location, staff competence and kindness, and quality of service. This was my 2nd stay!

9.5 Outstanding!
  • December 2011
  • Venere Guest
  • Young couple
  • Spain

we had a wonderful stay at ambasciatori: the staff was incredibly friendly and helpful, the rooms (we stayed several nights so ended up staying in 4 different rooms for noise reasons - more about this later)are spotless and modern, the terrace and the view from it are incredible, and the breakfast, though not perfect, is one of the best we've had in italy. the only downside is that the hotel has most of its rooms onto one of the main streets in palermo, so the noise from traffic can be really unbearable. we changed several times until we got the perfect room, which had no view at all, but at least was completely silent. this is definitely something you should be aware of if you need a minimum of quiet to sleep properly. on the plus side, the staff really accommodated our needs by changing our room several times and never made us feel like we were a nuisance.

9.8 Outstanding!
  • November 2011
  • Venere Guest
  • Mature couple
  • USA

Well managed, centrally located hotel offering comfortable accommodations at a very attractive price. Make sure to visit the rooftop bar sooner rather than later.

8.8 Excellent
  • November 2011
  • Venere Guest
  • Mature couple
  • USA

The hotel was lovely and the staff very helpful and gracious. The view from the patio was spectacular!!! The room was comfortable and nicely furnished. Our first room was a very large remodeled room at the front of the hotel which was too noisy for us. Once we changed rooms to the rear,a smaller room but still very spacious, it was very quiet. We highly recommend this hotel in this neighborhood. Cocoa Restaurant was delicious and nearby, a recommendation from the staff. Our stay was only two nights, just enough for the city of Palermo. The hotel exceeded our expectation and was a fair price.

9.1 Wonderful!
  • October 2011
  • Venere Guest
  • Single traveller
  • Russia

enjoyed my stay at this hotel. the room was OK, the breakfast on the terrace was absolutely lovely meaning both the food and the view. within working distance to most places of interest. my only problem was that my room faced some side street which was very noisy at night. if you have sleeping problems, ask for a quieter room.

7.9 Good
  • October 2011
  • Venere Guest
  • Young couple
  • Netherlands

We were traveling together through Sicily and stayed at different places. We really enjoyed our stay in the Ambasciatori. Friendly and helpful staff, clean accommodation. Very nice views on the city at the roof terrace.

9.8 Outstanding!
  • September 2011
  • Venere Guest
  • Mature couple
  • USA

The Ambasciatori was one of the best hotels in our two week stay in Sicily. It is a great value and I would most certainly stay there again. It was about a four block walk from the central train station. The room was clean and spacious with a nice bathroom & shower. The staff was always very friendly and helpful. The coup de grâce was the fantastic rooftop terrace with a panoramic view of the Palermo skyline. Breakfast was served there, and the Ambasciatori also had a cocktail hour there starting at around 18:00. We would occasionally wonder up to the terrace in mid-day just to soak in the view and ambiance.

8.5 Excellent
  • September 2011
  • Venere Guest
  • Single traveller
  • United Kingdom

This is a very convenient hotel for a short stay in Palermo as it is so close to the station and the airport bus. The best thing about it is the roof terrace where you have breakfast - amazing views!

9.6 Outstanding!
  • April 2011
  • Venere Guest
  • Mature couple
  • Japan

This is second stay in Palermo. Location is excellent very close to central station. Staffs are all cheerful and helpfull. Breakfast at the verand is very good in the morniong. We will stay here again if happen to visit Palermo.

8.7 Excellent
  • April 2011
  • Venere Guest
  • Mature couple
  • United Kingdom

Two nights at this hotel. Rooftop breakfast room, sun terrace and bar are terrific with wonderful views. Rooms are on 1st, 3rd and 5th floor (main reception and stairs to terrace). Very small lift. Nice room, but had to ask on two occasions for the loud piped pop music from speakers in the hallway to be turned down, which they did. Breakfasts good. Very central, especially for railway station and buses. Friendly staff.

8.6 Excellent
  • November 2010
  • Venere Guest
  • Mature couple
  • Greece

The room was clean and good but too small. The overall rate might be reaaly at the top if the space would be a little bigger.

10 Outstanding!
  • October 2010
  • Venere Guest
  • Young couple
  • Canada

hotel location was perfect, rooftop terrace was beautiful, staff very nice and welcoming.

10 Outstanding!
  • October 2010
  • Venere Guest
  • Mature couple
  • Canada

The room was quiet. The staff made good recommandation for dining. The terrasse on the roof is beautifull. Good choice in historic Palerme.

8.1 Very Good
  • October 2010
  • Venere Guest
  • USA

The Ambasciatori Hotel is a bargain for the price. The service is very good, the staff is friendly and helpful and the breakfast is very good. The location could be better, but then the prices might be higher. I do recommend this hotel

9.9 Outstanding!
  • September 2010
  • Venere Guest
  • Young couple
  • Hungary

We loved this hotel: nice and clean room, beautiful terasse with an excellent panoramic view to the whole city and great bar with super vines. Great English speaking and very kind, helpful staff. Very good breakfast on the beautiful terasse. Excellent location. I cannot say any critical words, it was just perfect, great price and value ratio.:)

10 Outstanding!
  • September 2010
  • Venere Guest
  • Mature couple
  • Sweden

Perfect location! Enjoy your breakfast at the roofterass or drink in the evening. The staff is very helpfull and kind.

9.1 Wonderful!
  • September 2010
  • Venere Guest
  • USA

Our first time at the Hotel Ambasciatori and would definitely recommend it. Reception desks were well staffed and extremely helpful, with excellent English. Our room, a twin, was large and comfortable with a great bathroom/shower. The most unique feature was the large roof terraces from which we could see (and photograph) the whole city. Lovely for breakfast (which was good) and wonderful for hanging out to recover from jetlag.

9.9 Outstanding!
  • August 2010
  • Venere Guest
  • Young couple
  • GB

This hotel was awesome. The staff were very welcoming and friendly. They all spoke very good English. The door man were very helpfully and spoke to us about places to go, travelling arrangments etc etc. The rooms are very big (so is the bathroom). There are members of staff around 24/7. Breakfast was very good with plenty of choices which did vary from day to day. They have internet facilities that you can pay for (however they let me on for a fair while for free as long as nobody else needed it) I cant say anything remotely bad about the hotel except for the fact that one time using the safe the door jammed on me which a member of staff fixed immediately. The air conditioning was maybe a little weak too. The best thing about this place was its roof terrace with a 360 degree panaramic view of Palermo. It included a bar (open from 7pm-1 am). This is also where breakfast is served (although you can have it delivered to you on room service on request). One night we were they even had a jazz concert for free. The surrounding area was very good. The main train station is ten minutes walk (you can also get a coach to the airport from here) and there are plenty of resturants (try and find il proverbio) and shops nearby. The hotel is deffinatley value for money!!

10 Outstanding!
  • August 2010
  • Venere Guest
  • Family with older children
  • Germany

Thanks to the extraordinary friendly staff we 3 had a great time in Palermo - the roof garden and our room Nr. 501 is wonderful, the hotel is located in a 5 minutes walking distance to the station, the transfer busses to the airport and the next stop of the "hop on -hop off-city sightseeing tourbus" (Viator). I can recommend this hotel to everybody! Visit Mondello, Cefalu ans the Etna!

10 Outstanding!
  • July 2010
  • Venere Guest
  • Family with older children
  • Germany

We stayed at this hotel for five days in June 2010. This is a great hotel, with very clean, well appointed rooms, very clean, albeith small bathrooms, wonderful reception and extraordinary rooftop terrase. We were very pleased with our atay at this hotel.The only thing I didn't like was the small, cagelike elevator. I was scared to use it. Palermo is OK for very few days,( may be 2)I didn't like it that much. The dirt, neglect, stray animals, begging of pregnant women, kids , little old ladies was jut too much to bear. Also we felt the horses used in the carts are abused as they are not given water all day ,standing there in the blazing heat; we saw foam coming from their mouths due to thirst. Of course, this not the hotel's fault, but dampened our overall impression of the city. We liked Catania much better.

9.9 Outstanding!
  • June 2010
  • Venere Guest
  • Gay Couple
  • USA

The Ambasciatori was wonderful and convenient, within walking distance of the train station and located on the Via Roma, one of the main shopping streets. The room was lovely and had a great view of the Palermo skyline, since the hotel itself is on the fifth and sixth floors of what seemed to be an office building. What I really loved was the rooftop garden and patio, where there was a bar open in the evening and where a fantastic breakfast was served in the morning. You had a panoramic view of the city from here. The staff was as nice as could be and made Palermo a most enjoyable stay for us.

10 Outstanding!
  • May 2010
  • Venere Guest
  • Group
  • Italy

We had a fantastic time in Palermo and this hotel helped make the experience. The rooms were HUGE by European standards and the staff very welcoming. And the price (paid 70 euro for a double room) was the best value in the entire 3 years I've spent in Italy. Great job!

9.9 Outstanding!
  • May 2010
  • Venere Guest
  • Single traveller
  • USA

Wow, just the most terrific value and experience. Stunning spired panorama from room and rooftop breakfast area. Staff all go beyond the call of duty. Huge bed, and could pick up (non hotel?) wifi near the window. Location is handy to train station and the various markets. On a busy road, but walk the alleys such as the one directly across the street for colorful and relaxed sightseeing.

8.4 Very Good
  • April 2010
  • Venere Guest
  • Mature couple
  • Germany

Very nice terrace on the top, excellent breakfast with a great view over Palermo. My room was a small one ( o.K. for an overnight stay), the bathroom was spacy and brandnew.

8.9 Excellent
  • March 2010
  • Venere Guest
  • Single traveller
  • United Kingdom

This is a really excellent little hotel. Easy to find on one of Palermo's most exclusive shopping streets and within five minutes walk from the railway station (longer from the ferry port - say 25 mins - but there is a bus), the hotel is spread across several floors of a mixed use building (but do not let that put you off). Rooms are clean, tastefully decorated, well equiped and generally quiet despite the constant hustle and bustle from the busy streets outside. The highlight is, of course, the roof-top terrace and breakfast bar with it's view of Palermo's skyline but all the public areas are of a high standard (including a well stocked bar). Importantly, the welcome from the staff matches the quality of the hotel. It is a real pleasure to be greeted by someone who a) knows your name and b) knows that you are expected. Service at breakfast was equally impressive and the continental breakfast much more substantial than you find in many hotels. Overall, a real gem of a small hotel and one I would definitely stay at again if I ever return to Sicily.

10 Outstanding!
  • March 2010
  • Venere Guest
  • Mature couple
  • New Zealand

A wonderful hotel, excellent service and great location. The manageress was very helpful indeed, giving professional advice and assistance when requested. The breakfast area with the rooftop garden is wonderful. Staying in Palermo was a highight of our trip. Would happily stay there again.

10 Outstanding!
  • March 2010
  • Venere Guest
  • Young couple
  • Netherlands

Excellent view from terrace,good location and reasonable price...

7.2 Good
  • February 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

Very nice refurbished room.

9.0 Wonderful!
  • February 2010
  • Venere Guest
  • Single traveller
  • Ireland

Well located, lovely view of city from terrace, very clean, very good value for money

9.0 Wonderful!
  • January 2010
  • Venere Guest
  • Young couple
  • Switzerland

We stayed six days at the Ambasciatori and were quite satisfied. Rooms are quite big and clean, location is excellent and staff very polite and helpful. Minus: some rooms are quite noisy. Plus: the bill was less than we expected! We'll stay at the Ambasciatori again if we go back to Palermo (a very nice city, by the way).

9.9 Outstanding!
  • January 2010
  • Venere Guest
  • Young couple
  • USA

Excellent service, breakfast quite good (although the beverage limit seemed oddly stingy). We were given a very spacious room. The internet didn't work on our floor, so we had to take the laptop to the reception area in order to get wireless. This was somewhat inconvenient. Terrace was amazingly beautiful, and functional even in the rainy weather due to a glass enclosure. Staff was knowledgable and very accommodating.

9.5 Outstanding!
  • December 2009
  • Venere Guest
  • Group
  • Italy

Only stayed 3 days, but the hotel was comfortable and in a great position in the centre of the city. The staff could not have been more helpful. Did find the room a bit dark as we faced onto the wall of another building but it was quiet. Rooms were on 1st, 3rd and 5th floor so it was a little disjointed..

9.3 Wonderful!
  • December 2009
  • Venere Guest
  • Young couple
  • Switzerland

The occasion was Holyday...everything was quite ok, unless the coffe for the breakfast for an german guy was horrible... But we will come Back!

9.4 Outstanding!
  • November 2009
  • Venere Guest
  • Mature couple
  • Australia

Only points that would improve the stay for us. My husband would have liked some sports channels and at least one english speaking channel on the TV and we were disappointed that the internet was not available in the room (it was only available in the foyer). Otherwise a wonderful property and the breakfast terrace was stunning.

10 Outstanding!
  • November 2009
  • Venere Guest
  • Mature couple
  • Australia

Great Hotel in a handy area with efficient and friendly staff.Beautiful room and bathroom and a lovely dining room on the roof.Close to the rail station and shipping terminals.Would recommend this hotel to anyone.

8.9 Excellent
  • October 2009
  • Venere Guest
  • Mature couple
  • Italy

A swanky well run hotel with very competent staffing. They have a super breakfast and a beautiful terrace.

9.1 Wonderful!
  • October 2009
  • Venere Guest
  • Single traveller
  • USA

I usually like the simple but pleasant decor of rooms and good location of Ambasciatori hotels. Most of the hotels in Sicily had a small shower space with a plastic curtain, but Hotel Ambasciatori had a big space and glass doors. The breakfast room on the top offers a great view of the city, but the breakfast choices were fewer than I had expected. As I had to leave the hotel early, I missed the breakfast on the last day of my stay. Liberty Hotel in Catania delivered coffee, fruit and yogurt, to our room when we had to leave very early in the morning without charging extra. All hotels where my daughter and I stayed in Sicily including four star hotels did not have an automatic kettle or a thermos in the room. It would be nice to have one for tea drinkers.

9.1 Wonderful!
  • October 2009
  • Venere Guest
  • Mature couple
  • USA

We only stayed in this hotel for one night but it was very clean, modern, comfortable and close to restaurants, attractions and the train station.

8.2 Very Good
  • October 2009
  • Venere Guest
  • Mature couple
  • New Zealand

Good location, helpful staff. Beautiful rooftop, unfortunately we had to leave early so was unable to enjoy breakfast on the rooftop and the bar facilities are not open until 7pm. Were unable to find good restaurant near hotel and the car park was some distance.

8.6 Excellent
  • October 2009
  • Venere Guest
  • Family with older children
  • United Kingdom

The hotel was really well located for the train station (10 minute walk maximum). It was located on a busy main thoroughfare which was good for shops less so for restaurants. Our's was an overnight stop-over with not a lot of time to explore Palermo, so we stayed within walking distance of the hotel. Off the beaten track isn't recommended after dark so suggest you have a destination and map in hand or stay on the main streets. The lonely planet recommended restaurant which is 2 minutes from the hotel was closed on a Saturday evening which required a hasty plan B. The roof top terrace of the hotel is magical. Pre-dinner drinks and breakfast out there is a must. Overall it was a really good hotel with well appointed rooms.

9.0 Wonderful!
  • October 2009
  • Venere Guest
  • Mature couple
  • USA

Enjoyed our stay and loved the view from the terrace for breakfast. Breakfast was very good, typical Italian and that was what we wanted. The eating references were very good and close by. Would stay there again and suggest it to friends.

7.2 Good
  • September 2009
  • Venere Guest
  • Not Specified
  • Spain

The room was very quiet, perhaps because the window look at a narrow internal court. The room did not have natural light, it was very dark; however the room was very comfortable and the price excellent for the zone.

9.2 Wonderful!
  • September 2009
  • Venere Guest
  • Family with older children
  • United Kingdom

beautiful cool room overlooking city, terrace delightful for breakfast and evening drinks. Staff on desk always helpful [tried hard to get air con in sons room to work, this does need sorting though for extremely hot days and nights.] Very convenient for Kalsa area as well as ballaro and maqueda.

5.6 Ordinary
  • September 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Palermo was disappointing (and dirty) & we couldn't find any restaurants near our hotel or bars. The staff were very helpful though and it (the hotel) served its purpose.

9.4 Outstanding!
  • September 2009
  • Venere Guest
  • Group
  • Japan

It was nice to stay in this hotel. Firstly, it stands on the central street so it's easy to find and to go shopping. Second, its breakfast at the terrace is fantastic! We eanjoyed the particular scenary of Palermo while eating. And on the whole, the price is reasonable. If I go to Palermo, I think I will use this hotel again.

8.9 Excellent
  • September 2009
  • Venere Guest
  • Single traveller
  • USA

Hotel Ambasciatori, situated on the popular street of Via Roma a few blocks away from the main street of Via Vittorio Emanuele, is an easy, less-than-10-min walk from the main train station, Quattro Canti, Cattedrale, and Museo Archeologico (all from which you can catch local transportation and/or sightseeing buses to other major landmarks). The hotel is new and elegantly decorated. Like most European boutique hotels, the bathrooms are smaller and the rooms dimmer than American and/or chain hotels; however, the room itself was enormous, and both the room and bathroom were very clean. Two things that made me fall absolutely in love with the hotel were 1) the beautiful terrace overlooking the city and 2) the bountiful complimentary breakfast. I was in Palermo for only one night (the first destination of my trip through Italy) but wished I had stayed 2-3 days longer. Hotel Ambasciatori was a luxurious, 5-star hotel experience at an unbelievably low 3-star hotel price, and I would definitely recommend it to anyone traveling to Palermo.

9.9 Outstanding!
  • September 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

The roof terrace offers a wonderful, breathtaking view over the city's rooftops from where to enjoy breakfast or an evening drink. Central location and very good value.

9.6 Outstanding!
  • August 2009
  • Venere Guest
  • Family with older children
  • France

Very good situation, near the historic center and near the coach station the terrace where we have breakfast is very pleasant

8.0 Very Good
  • August 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

This is a quirky, lovely, boutique hotel. It's set over the 3rd and 5th floors above shops. The layout might throw you at 1st, but the rooms are lovely and the breakfast on the roof terrace is worth staying there alone!!

6.8 Fair
  • August 2009
  • Venere Guest
  • Family with older children
  • Poland

We were given the room with the view on the WALL on the first floor instead of a triple room with the nice view on the top floors, despite of the fact that we made a reservation 3 months before and asked for this in the letter. The room was nicely decorated, but very dark and it was not in fact a triple room, what we booked, but double with additional bed, being "sticked" directly to the king size bed, limiting the space in the room.The reception told me that they do not pay attention to the requests from the booking time, but gives the rooms by chance!!! The more so, the man at the downstairs reception (main reception is situated on5th floor), in fact being person welcoming guests is not the right person on this place. He is rude and gives a bad first impression on the hotel. Persons working at the 5th floor reception are nice and seems competent, however the change of the room was not possible. A big strength of this hotel is a roof terrace - really splendid with amazing panorama of Palermo. For this terrace it is worth to stay there, however you should make sure that the right room will be provided, may be calling the hotel additionally on this purpose.

9.9 Outstanding!
  • July 2009
  • Venere Guest
  • Family with older children
  • France

très bien situé,en plein centre de Palerme super hotel, les chambres excellentes et la cerise sur le gateau, une terrasse où vous prendrez votre petit déjeuner, avec une vue sur la ville je recommande in full center of Palermo, the excellent and more, a terrace where you will have breakfast, with a sight on the city I recommanded

10 Outstanding!
  • July 2009
  • Venere Guest
  • Group
  • Brazil

Excelent location, beautiful roof top, deicious breakfast and spacious rooms, perfect!!

9.1 Wonderful!
  • July 2009
  • Venere Guest
  • Mature couple
  • Canada

We stayed in Palermo for 6 nights. We enjoy our stay at the hotel, especially the breakfast on the roof terrace. The room was clean and quiet.

7.4 Good
  • June 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

A pain having to go to 5th floor to register then to 3rd floor to go to room with luggage in a small lift. Reception at street level lost our access card, said it was with 5th floor reception. they denied all knowledge and made out replacement. Time to move reception to one position. Breakfast at earlier time to catch flight made up for it. Great location.

8.5 Excellent
  • June 2009
  • Venere Guest
  • Family with older children
  • USA

We only stayed for one night, but it was nice and clean. Easy to get to and the view from the terrace at the top of hotel was beautiful. Breakfast was good and is on the terrace. In the evening, you can have drinks on the terrace. Was very relaxing and we enjoyed our stay.

8.1 Very Good
  • June 2009
  • Venere Guest
  • Mature couple
  • USA

First of all let me say yhat this is an excellent value for what we paid which was 105 euro/night. The hotel is well located, very clean and well maintained. It's roof top terrace is a beautiful place to have breakfast or to have a cocktail and relax. The downside: The Ac was not working yet which made sleeping a bit sticky with the windows open. There was much traffic noise and loud voices well into the night which could plainly be heard coming up the interior courtyard. Breakfast was marginal and understaffed for the number of people. This made for a rather sour waitstaff who were unable to keep the buffet replenished, clear tables and serve coffee adequate to the need. An oddity; signs clearly posted only one coffee per person without extra charge. This was actually OK because the coffee was only marginal at best. We would go out after breakfast to have an excellent coffee nearby. Although I don't recommend Palermo as a great destination, the hotel was a very good value at this bargain price.

9.6 Outstanding!
  • May 2009
  • Venere Guest
  • Mature couple
  • USA

The terrace is fantastic. One can have wine or other beverages at nearly all hours. The room was also terrific. The staff was very friendly and helpful.

10 Outstanding!
  • May 2009
  • Venere Guest
  • Gay Couple
  • Canada

Very pleasant stay with extra attention from staff with regard to restaurants and internet help.

8.4 Very Good
  • May 2009
  • Venere Guest
  • Family with older children
  • USA

There is no parking on Via Roma where the hotel is located and nearby parking is difficult, though possible, to find. And remember, there are no washclothes provided in the bathrooms in most italian hotels. And there were no bath towels available on our arrival...just smaller towels. A very good breakfast buffet on the terrace or in a room just off the terrace.

8.6 Excellent
  • April 2009
  • Venere Guest
  • Not Specified
  • Germany

Wir sind sehr zufrieden! Das Hotel entsprach unseren Erwartungen und wir würden es wieder nehmen. Das Hotel liegt wunderbar zentral. Die Dachterrasse ist wunderbar. Das Zimmer war groß genug, das Bad eher nicht. Aber das stört uns nicht. Die Betten waren hart und ohne Kuhlen. Da das Zimmer zur Straße lag, war es nicht leise (hatten Ohrenstöpsel dabei). Die Fassadenarbeiten, die uns die eine Nacht vom Schlaf abgehalten haben, waren störend, aber wohl die absolute Ausnahme. Das Personal war sehr nett und zuvorkommend. Internet und Wlan stehen zur Verfügung. Frühstück italienisch, also gut. Der Fahrstuhl ist cool.

9.1 Wonderful!
  • March 2009
  • Venere Guest
  • Mature couple
  • Italy

Siamo stati a Palermo 4 notti. La sistemazione in Hotel è stata molto buona. Ottimo rapporto qualità prezzo, ottima la pulizia delle stanze. Più che soddisfacente la colazione a buffet peraltro consumata in terrazza con una vista stupenda sulla città. L'hotel è posizionato in posizione strategica per visitare il centro storico. La nostra stanza si affacciava sulla trafficata via Roma e pertanto non era particolarmente silenziosa nonostante i doppi vetri. Tornerei in questo Hotel.

10 Outstanding!
  • March 2009
  • Venere Guest
  • Chile

It is placed in the main street, very close to the railway station and port...the staff is great ..so nice and helpfulgreetings to them all. Breakfast ... fantastic...such a variety of good things to eat, the hotel and rooms..beautiful ..and the terrace ... GREAT !!!!

7.9 Good
  • March 2009
  • Venere Guest
  • Single traveller
  • Netherlands

nice people (not always able to solve the problems), very nice rooms (inside), excellent price-quality some small problems - differently from what mentioned in the site, no wifi was available in my room - televisin was not working - I was promised a nice room with a view ...I received a room at the first floor with a building two meters from my window

10 Outstanding!
  • February 2009
  • Venere Guest
  • Family with older children
  • Austria

This hotel is one of the very best we ever had !! We stayed in the new 3rd floor in rooms nos. 309 + 310. The 309 has 2 !!!! showers. Everything is perfect. A MUST for Palermo visitors, who are interested in a perfect hotel at phantastic prices. THANKS THANKS THANKS. Only one thing: if you drive to the garage - keep cool - it exists :-) :-)

9.9 Outstanding!
  • February 2009
  • Venere Guest
  • Family with older children
  • USA

We enjoyed staying at the Ambassadors. We spent New Years Eve 2009 there and were able to view a beautiful display of fireworks from the roof/terrace of the hotel. The view of Palermo from the rooftop was spectacular since the building is one of the tallest ones in that area. The staff was also very helpful with useful suggestions.

9.2 Wonderful!
  • February 2009
  • Venere Guest
  • United Kingdom

Wanted an affordable, centrally located, clean & tidy hotel and this hotel achieved these objectives

8.7 Excellent
  • January 2009
  • Venere Guest
  • Family with young children
  • Italy

warm professional accueil - perfect, clean, quite, central location in palermo for a very cheap price. everywhere walking...great for families; very good breakfast on the terrace with a fantastic view of the city. RECOMMENDED! ottimo albergo: tranquillo,centrale, elegante, pulito, confortevole ed economico. eccellente per famiglie! accoglienza cortese e molto professionale; squisita colazione: buffet vario ed abbondante in una terrazza con vista mozzafiato sulla citta'. CONSIGLIATO!

7.9 Good
  • November 2008
  • Venere Guest
  • Mature couple
  • Norway

Easily accessable from the railway station. The roof terrasse was a really plus. Many good restaurants not far from the hotel (mainly in the narrow streets, serving local food very well prepared.

7.8 Good
  • October 2008
  • Venere Guest
  • Mature couple
  • Australia

-excellent location -hard location to park a car- used local garage -in house bar was good - breakfast on roof top was excellent way to start the day -helful staff- plenty of English spoken

8.7 Excellent
  • October 2008
  • Venere Guest
  • Gay Couple
  • United Kingdom

Nice hotel within easy walking distance of main bus station. Very creaky old lift to get to the hotel as it sits above shops. Good location and helpful staff. Recommended.

7.0 Good
  • October 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The roof-top terrace for breakfast was a treat; the views were truly spectacular. The hotel itself is located on the upper floors and a small old lift has to be taken from the downstairs lobby to access the hotel itself. A previous correspondent noted that he asked the hotel to book a one-way taxi to Palermo airport, was quoted 50 Euros and then charged more. We did the same thing, asked the hotel to confirm the price (three times), the hotel assured us that this was the guaranteed price, and then the cab driver tried to charge more saying he had made a single trip! We only paid the agreed 50 Euros (we only had this cash visibile out of the wallet)and he backed down. On the final morning of our stay the hotel was preparing to be used as a wedding venue. This meant that staff were unable to cope during breakfast (drink orders failed to arrive) etc...

9.2 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

We were delighted with the hotel. It was classy, quiet and clean. Staff were very helpful. The roof garden is great. The location near the train station on a major street was very safe and though not central, it allowed us to easily get into and out of Palermo without using taxis. My only caution is that stall shower is quite small and large people might have difficulty using it.

8.7 Excellent
  • October 2008
  • Venere Guest
  • Mature couple
  • Ireland

We stayed 3 nights and wanted to stay more but they were fully booked.The terrace is wonderful with a view over Palermo.

8.6 Excellent
  • September 2008
  • Venere Guest
  • Not Specified
  • Russia

The summer breakfast terrace on the roof is the best place in the hotel - the view from it onto the city is marvellous. The staff is friendly. Reception is on the 5th floor - unusual. The location is pretty convenient for sightseeing. The room was spacious however very plain and not very cozy. In the corridors there was a specific smell of an old building. Via Roma is a wide street, quite dirty (however it seemed typical for Palermo) with heavy traffic. But on the whole the stay was nice. The view from the roof is worth staying here!

8.0 Very Good
  • September 2008
  • Venere Guest
  • Canada

Hotel is in a fantastic location - walking distance to all markets, most of the sites you'd want to visit and on a very good, easily accessible shopping street. The rooftop terrace is unbelievable for breakfast or for just sitting around (but who has time?). Most of the staff was courteous and helpful enough, although breakfast service was a bit frosty. Would absolutely return if ever in Palermo again.

7.7 Good
  • September 2008
  • Venere Guest
  • Young couple
  • Germany

We had a room on 5th floor which had a very nice view and was reasonably quiet, given that the hotel is in the middle of the city. The location is very central and walking distance to the major sights. Breakfast is nothing special (the usual Italian standard), but the rroftop terrace is a real treat. There's free parking in a side treet around the corner.

10 Outstanding!
  • September 2008
  • Venere Guest
  • Group
  • USA

Our room was spacious and comfortable, and we loved the roof-top terrace. Breakfast and late afternoon drinks on the terrace were a highlight of our stay in Palermo. All of the staff were exceptionally helpful with information and tips on dining and sights and travel. If I ever make it back to Sicily I will stay here, and have already recommended the Ambasciatori to other friends.

9.5 Outstanding!
  • September 2008
  • Venere Guest
  • Mature couple
  • Hungary

It was a great surprise to meet this hotel. Its location and service was very fine to explore the city. The terrace with its wonderful wiew was fantastic to have breakfast and for tasting the local wine in the late evening. Many thanks to internet for this exploring!!))

9.1 Wonderful!
  • August 2008
  • Venere Guest
  • Family with older children
  • United Kingdom

We were very pleased with the location of the hotel on Via Roma among all the best shopping. It was also convenient for the 'sights' and for restaurants. The roof terrace was a terrific bonus as it was a really pleasant place for breakfast and operated as a bar at night. Service was very good and the room comfortable. It was surprisingly quiet given the central location of the hotel. Parking was not provided, but we were directed to a nearby 'garage' where the rates were reasonable.

9.5 Outstanding!
  • July 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Stunning roof terrace for breakfast(excellent!) , sunbathing and relaxing is the outstanding feature of this htoel, setting it way above its surroundings. The quiet and lovely views combined with the hotel's central location are a real bonus in this noisy busy city.

9.4 Outstanding!
  • July 2008
  • Venere Guest
  • Not Specified
  • United Kingdom

Very pleasant hotel for a short stop in Palermo. Near station (300yds) and harbour 5-6 mins walk. On 5th & 6th floor so lift is a must! but the rooftop terrace, used for drinks & breakfast is beautiful with stunning panoramic views. One attached was not in best weather.

8.7 Excellent
  • July 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

We had a two night stay in the Ambasciatori in June, the room was large, slightly sparce, and had no view, having said that it was clean, very functional, and typically Italian. The reception staff were very friendly and helpful and spoke excellent English. (these maybe the only people you hear with such a command of English here )The hotel is in an excellent position to visit the sights of Palermo, we were able to walk everywhere we wanted to go. I must of course mention the roof terrace, which is possibly the most stunning breakfast setting, certainly in a city that we have ever had, and reason alone to stay at this hotel. there is also a second roof terrace with very comfortable sunbeds, which we were glad of after walking around Palermo for seven hours! It's a lovely place to relax after a long day. If we re-visit Palermo I would definitely stay again. I notice several people have commented on feeling nervous or slightly threatened in Palermo, but we didn't, maybe its because we are from a large city ourselves. We loved it here, it doesn't have any airs or graces, and neither do its people, it is dirty in parts, but the architecture and the feel of hundreds of years of history more than make up for the litter.

9.1 Wonderful!
  • June 2008
  • Venere Guest
  • Young couple
  • Australia

We have just spent 4 nights at the Ambasciatori in June 08. Had a great time. The upstairs terrace completely lived up to it's reputation - perfect start to each day before hitting the streets of Palermo. Our room was on the 5th floor at the back, well insulated from most noise others spoke of. Room was charming and light with good rooftop views. Bathroom small but spotless. Our compliments to the staff - they booked restaurants for us even in Rome (at no charge!) as our Italian is very limited. Wait staff at breakfast were terrific too. At night you will need to buzz from the street to be let in. This was never a problem even though we tended to arrive back after midnight. We found the city felt safe and loved the architecture, the markets, the food and the locals' sense of fun. Our favourite restaurant was Nabucco - very close. The appertiser of black olives, broccoli, lobster and tomato jelly had us back for seconds! Something to note - the Capella Palatina is currently closed for renovations. Don't be deterred though, the rest of the Palazzo dei Normanni is still open and is fabulous.

9.2 Wonderful!
  • June 2008
  • Venere Guest
  • Mature couple
  • Australia

We arrived at this hotel having been in the air for 23 hours to a warm welcome from the reception staff. The hotel was within walking distance of the train station and in a central location for sight seeing. The breakfast on the roof top terrace was "second to none" and staff recommendation for eating at San Andrea(a bit tricky to find at first) was excellent. Our only disappointment was we failed to book an extra night for our return to Palermo but the staff managed to get us an alternative at Hotel Moderno which wasn't nearly as good.

9.1 Wonderful!
  • June 2008
  • Venere Guest
  • Mature couple
  • France

Hotel très bien situé, belle chambre, acceuil très agréable, bon petit déjeuner

10 Outstanding!
  • May 2008
  • Venere Guest
  • Gay Couple
  • Canada

I've been to Palermo twice now, and I've enjoyed it very much. This hotel was great value, and the rooms are much larger than expected. The hotel is conveniently situated very close to the train station. The staff are very helpful, and there is a beautiful rooftop terrace, which is a nice place to sit back with a glass of wine and enjoy the view of the city. I would highly recommend that anyone visiting Palermo consider this hotel.

9.9 Outstanding!
  • May 2008
  • Venere Guest
  • Not Specified
  • Germany

Eine wahre Perle in Palermo mit einem hervorragenden Preis-/Leistungsverhältnis.

9.2 Wonderful!
  • April 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Third time at this hotel and the standards are as high as ever. Very professional staff, lovely room overlooking Via Roma and the old town. Big bonus is the roof terrace where you have breakfast and can relax in the evening with magnificent views of the city one way and the sea the other. Breakfast is varied and fresh and even the coffee is proper coffee. Excellent location, near the station and the historic centre.

9.8 Outstanding!
  • March 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Perfectly placed hotel, close to the railway and bus station, restaurants and the historic centre of Palermo. Superb view from rooftop terrace

Ambasciatori Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at Ambasciatori Hotel, offering 16 guest rooms with climate control. Guests can unwind at the end of a busy day and enjoy 20-inch TVs. Business travelers will have access to free wired and wireless high-speed Internet access as well as desks and complimentary newspapers during their Palermo visit. Guest rooms are individually furnished, making each stay a unique experience.

Private bathrooms are outfitted with showers, bidets and complimentary toiletries. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, safes and blackout drapes/curtains.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Baby cots/cribs available
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • High speed Internet access
  • Wireless Internet access

How to reach Ambasciatori Hotel

By car
The hotel is easily reachable by the motorway A19: exit Stazione centrale and follow the indications to the railway station.

By train
The hotel is 300 metres from the Palermo Centrale railway station.

By airplane
The hotel is a 40-minute ride from the Palermo Falcone-Borsellino airport.

Distances from Ambasciatori Hotel

Gallery of Modern Art - 0.1 km / 0.1 mi
Santa Caterina Church - 0.2 km / 0.1 mi
Church of San Cataldo - 0.2 km / 0.1 mi
Martorana - 0.2 km / 0.1 mi
Pretoria Fountain - 0.3 km / 0.2 mi
Palermo City Hall - 0.3 km / 0.2 mi
San Francesco d'Assisi Church - 0.3 km / 0.2 mi
San Giuseppe dei Teatini Church - 0.3 km / 0.2 mi
Piazza Pretoria - 0.3 km / 0.2 mi
Fontana Pretoria - 0.3 km / 0.2 mi
Church of the Jesus - 0.3 km / 0.2 mi
Quattro Canti - 0.4 km / 0.2 mi
Magione Church - 0.4 km / 0.2 mi
Palazzo Mirto - 0.4 km / 0.2 mi
Oratorio di San Lorenzo - 0.4 km / 0.2 mi
The preferred airport for Ambasciatori Hotel is Palermo (PMO-Punta Raisi) - 24.1 km / 14.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Ambasciatori Hotel

  • Shuttle service from and/or to the airport
  • Private parking