Hotel Milford Plaza - New York

3.8

location is good, room was too small and not clean enough, I think this hotel deserve better (newly furnished) rooms and better service quality. security control was significant and make us feel comfortable at the hotel.

5.2

Hotel muito bem localizado, dentro da broadway, porém com preços bastante elevados para o que oferece. Quartos pequenos e barulhentos.

6.1

The best: The location.

8.8

Excellent location for transportation and sight seeing. This hotel meet our standard.

6.9

Location was the best thing about the Milford plaza - 2 mins from Times Square with lots of pubs / restaurants in the immediate vicinity. Club Room is worth the extra cash if you aren't a massive breakfast fan - pastries, fruit yogurts with juices, coffee's etc. Rooms were standard size for Manhattan. Bathroom was small - the radiator was extremely hot with steam coming off it. Rooms were serviced and clean sheets and towels every day. All the staff in the hotel were extremely friendly and very helpful. After all the reviews I'd read on places like Trip Advisor, I was expecting a dump. The hotel is in the middle of being renovated but I would only have one complaint -there's no bar in the hotel yet! Overall a very good stay and I would have no complaints on the Milford Plaza.

9.0

This is my first time at Hotel Plaza Milford and it met my standard. I will endeed recommend it.

5.8

I stayed in a 'Club' room. Stated that there would be wireless and wired internet, however, only wired could be used without charges (with a very short cable provided!). Room was small and basic, but adequate and comfortable. Bathroom was tiny, but functional. The 'club lounge' was very convenient and offered a basic breakfast in the mornings and snacks/soft drinks available during the rest of the day, which was good. The lifts were very poor. At peak times it was not unusual to wait 20 minutes for a lift. I was on the 17th floor and used the stairs while going down as it was quicker. This hotel is in an excellent location with just a couple of minutes walk to Times Square. It is a good base if you are there to explore the city with easy access to the subway and other public transport. Overall a positive experience.

3.7

excellent situation in Broadway but very very noisy. ok for one night, not more..bathroom ok. I will not go back..

8.0

We were a little concerned about the difficulty in getting access to lifts at busy times. However the hotel was in a fabulous place for tourists and we really loved our visit to NY

3.0

Although great location, the room was not clean and towels had stains on them. I thought the hotel was over - priced for what we got and picture very different to what we got

8.3

Rooms are very small, and the staff was always in "frantic" mode, but the price was great and the location can't be beat for a true New York City experience.

8.9

The Hotel is very well situated 5 minutes away from Time Square. Great location near the most important Broadway theaters. The welcoming was excellent even if we had to queue to register.We stayed on the 27 floor where the view was wonderful and the noise was not disturbing.At the 3rd floor they provide free internet access onto their own computers. The maid came every day to clean,change the towels and make the beds. Overall it's a very good hotel for the price we've paid

9.9

Absolutely a wonderful place to stay. The staff goes above and beyond to help out...and is very eager and friendly. We plan to stay at the Milford Plaza on each return trip. PS This was the largest room we've had in NYC ever! Amazing!

4.3

This was my second time to NYC. I love the city but not this hotel.

8.8

Great location at a good price, very professional staff, rooms a little bit noisy. I'll be back.

5.0

We brought a motorized bicycle with us. We asked if it was alright to lock it up just outside one of the doors, were given the OK, and then a day later, an employee cut the lock off. We received no notice of the bicycle being in a wrong location, that it should be moved, nothing, and were not there when the lock was cut. The bike was then stolen. We are VERY unhappy with this situation and the hotel provided no recourse, assistance, apology, or helpful action. Extremely unprofessional! Also, when I booked the room I was looking at a picture of a room with two double beds and when I called to confirm before we left home was told that our room would only have a queen bed. We needed another bed and were provided with a very uncomfortable rollaway bed. It certainly was better than nothing, and we were very happy to have it, but it was not what we were promised. So we were not happy with this either. On the other hand, the location of the hotel was quite good and the breakfast that was provided everyday was good.

8.9

I stayed in New York for a week for leasure. It was great because the Milford Plaza is really near Time Square. The position is perfect to visit the city. The rooms are beautiful.But the rooms were noisy also during the night, but it's normal in New York.

7.3

Great room for price, especially with 2 double beds.

6.4

The Hotel is 200 meters from Time Square and close to every significant place in NYC!

7.1

We have stayed at the Milford Plaza 3 times and we love the location. The hotel is clean, and the staff is attentive. Being near theatres, Time Square, Rockefeller Center, tons of restaurants and the Port Authority is great. It's not glamorous but it's not seedy either. The Milford Club breakfast which was included was really quite good. We would definitely return again. This was the first time we took the bus to NYC from our home in upstate NY. We usually drive, but were glad that the short walking distance from the POrt Authority allowed us to use the bus for a change,and yet not have to take a cab to the hotel. The rate through Venere.com was the best we could find.

6.2

Great location! Could be more qiuet in the room, but other guests weren't overall that noisy luckily. The beds were very small. We wanted an extra bed - were promised several times and then refused by maintenance because of cleaning - so two of us had to sleep in one bed maybe 110cm wide. There were no more rooms to book. There is a café at the hotel where it's ok to eat breakfast, quick service but few places to sit as in most of NY. We would book the hotel again, once again the location is great.

2.8

The room was old and small. Although it was New Years Eve the staff was completely rude and unaccomodating. I was trying to leave the building and the security stopped the revovling door while I was in it causing me to slam my face against the glass; no apology offered. I expected so much more and would choose to stay eleswhere the next time I am in NYC. When I was trying to check out I was being charged more than what I had been promised online; fortunately I had copies of the information so as not to be over charged.

9.4

what can i say....the hotel was close to all the kewl spots.....everything interesting...and Times Square....u couldnt ask for a better hotel for the price and the service was awesum..from the front desk, the security, the porters and the concierge..to the cleaning lady...... iam very fussy when i pick my hotels and travel quite often and for New York....this hotel was GREAT!....I ALSO HAD THE BEST ROOM ....but iam keeping that a secret.....thankx Milford Plaza...iam coming back... Zann (Australia)

9.4

We (4 friends) stayed here on New Years Eve. The only complaint I have is getting TO the room, all the roads were blocked off and the cops just didnt care that we actually had a room paid for. Once we got here, it was fine. Room was small, but again, its NYC.. I've not stayed in anything larger, so I would say it is average for the city. It's literally around the corner from times square, but again, thanks to it being new years and everything being blocked off, we couldnt actually get INTO times square, so we were bummed about that. Staff was extremely friendly and compassionate with our difficult time getting to the hotel and recommended an awesome place for dinner. Good bars within a very short walk. Would definitely stay here again! Only other small quirks, its pretty noisy at night.. you can hear all the commotion going on outside, but it may have been excessively noisy do to it being new years, and again, it IS times square, so I guess one wouldnt go here for peace and restfullness, and the rooms were rather warm and we couldnt figure out how to turn the head down but then just endedup covering the heater with blankets and that helped.

1.0

I was very dissapointed with everything, the room in particular was abismal. The windows were broken, the curtains were discusting, the room was the size of a closet, the online photos made the room much larger than it really was, the photos online were decieving. My over all stay was terrible.

6.5

The restroom in our room was the only thing besides the loudness of our hall that was unsatisfactory. The water was yellow and the hot water was hard to get. The lack of use for business purposes was dissapointing also I was told I was not able to use the facility because I was not an elite member.

4.8

Tatty old tired rooms but the location ,hot water clean towels and clean bedlinine compensated for this The rooms in this hotel are like a 3rd grade Blackpool B & B !!!- well used tatty old dated and badly in need of upgrade to the 20th century

7.3

everything in relation to booking through the web site was accurate apart from the fact you neeed to add the tax to the total qoute as for the hotel it was all you needed fantastic location round the corner to times square 10 min walk to the centre of 5th ave rooms nosiey from the traffic bloody taxi drivers and thier horns woul most certainly stay again

8.6

Jasmin (Check in Desk) was extremely helpful, and kind.

6.6

The draft in all the old windows was brutal - esp. when the winter weather was 30 degrees. The Seattle's Best Coffee in the gift shop was significantly better than the Choc' Full of Nuts coffee in the lobby. Trying to get a taxi was relatively useless from this location. The overall price for the room was good considering other hotels.

8.0

We were pleasantly surprised. For the price, the location cannot be beat and although small, it had all the amenities we needed for NYC.

5.3

no comment

8.7

The staff was good, the lobby was beautiful. The rooms were clean, nothing spectacular but just right. I have already booked another two nights stay at The Milford Plaza for May!

6.7

room was extremely tiny, hardly enough room for 1 person. Although non smoking room was requested we got a smoking room with option to ask for another the next day, but as entire stay was short we passed.

9.0

Hi, I stayed in the Milford Plaza for a week in November 2007. I was so nervous before we went that the hotel wouldn't be clean but It was absolutely Brilliant. The rooms are spotless(I'm a bit of a freak about any dirt in a hotel) the room was big enough for three of us(I've stayed in smaller hotels that were far more expensive). You have to show your key to security to get into the elevators, so its completely safe. There isn't a bar in the building even tho it says there is on the website(Garveys Irish Pub), but I think they could've been renovating it while we were there. When we booked we got breakfast included so we got access to a lounge were you get free soft drinks, Tea,Coffee and Internet access whenever you like(perfect for checkin the credit card bill on-line) The back of the hotel is Times Square, not far from Macey's, The Port Authority Bus Terminal is 2mins walk(great in the november rain).Its central to everything. Local Tax isn't included when you book and worked out at about $200, but even with that included it only cost us €500each for six nights which is a bargain! I'd definately recommend this hotel as I have already told all my friends to stay there and we're headin back next year and staying there again.

9.5

This hotel is in excellent position for all of new yorks attractions you have all the broadwey theatre's on your doorstep and times square everything was within walking distance such a great location.

6.6

Fantastic location. Tiny room, nicely decorated, but could use a deep cleaning...A very well managed hotel considering the numbers of guests. We would return and ask for a room with a window in the bathroom!

9.5

This was the best value in all of NYC! Best location in town for shopping, shows, restaurants, all the hot spots, subway accessibility. Yes, the rooms are small. Are there any in NYC that aren't? The elevator system at the Milford is slow sometimes and the water pressure in the shower is low in the mornings, but everything else was great. They provide a great continental breakfast, staff was prompt to respond and security was outstanding. If you want a 5-star hotel, then stay somewhere else and pay $700+ a night, but if you want something clean, convenient and reasonably priced, stay at the Milford. I'll stay here the next time I go to NYC!

9.5

The Hotel Milford Plaza was almost right next to the theater we were going to that night. It is very lovely, although the room a bit small. The staff were extremely nice. Our return flight from Italy to the states had been canceled and we were unable to arrive for our first night. They did not charge us, which was most appreciated. We were only there for the one night, but we would stay there again if in NY.

5.3

the hotel is very well situated, because it's in broadway near the theaters, but the rooms and the bathroos are very old and in bad condicion.

1.4

booked the room months ago and ended up in a room that you could not swing a cart in.. noisy, noisy air conditioner -- we were looking into a well and window basiically painted shut --couldn't wait to get out of there -- tried to get another room but unable or unwilling to do so thaty night and due to staff attitude decided to leave -- will not recommend to anyone -- Thanks for asking Gordon McConnachie

8.5

the hotel is located right near times square, the staff is wonderful the rooms are small but clean and breakfast ok.

9.9

Great Hotel, best location, pretty close to every theater, good choice, the rooms are pretty small as all the hotel rooms in NY.

9.1

Mother and 19 year old daughter enjoying a few days in NYC to sight see and see Broadway shows.

7.8

move in for my daughter to attend college. great price friendly and accomidating staff healthy continental breakfast location,location,location!

2.2

My colleague and I booked two rooms for a one night business trip. When we arrived at this hotel, they had no record of this reservation and had never heard of your website. We had to beg the manager to find us two rooms as they were sold out. The rooms were the size of a closet and were run down and dirty. You should try to get your act together or you risk not being able to compete with more well-known sites like Priceline, Hotels.com, etc.

3.2

The room has an unpleasant "humid" smell. The room was small with no place for the bagages (2 medium). It was an air conditioning machine beside our window making noise 24 h a day. We found some insects inside the room. The lifters doesn't allow you to move between floors and you have to stop allways in the lobby.

6.5

the hotel location was excellent, but while the room was clean and the beds were very comfy, it was extremely dusty. I don't think they ever dusted or vacuumed behind anything. The shower pressure was almost nil. Then again the location was fantastic and the employees were always friendly.

2.5

Mold in bathroom. Room so small you couldn't open nightstand drawers because they hit the AC. AC not working in first room, switched. Now the AC is so noisy you can't sleep. $10/day for Internet a ripoff. Stayed 3 miserable nights.

7.9

Looking for a safe-roomy place where to stay? Then choose the Milford Hotel, conveniently located 1 bloock from Times Square and nearby 5th Avenue. The service of the employees and the facilities were good and even when we had some issues with the bath's door, we got someone at 11:30 PM who was on call and able to unlock the door for us!

6.1

This hotel is on an excellent location in the centre of Manhattan! All highlights on walking distance! Hotel is rather old and needs refurbishment. Ask for rooms with street view. Breakfast can easily be taken in restaurant on the opposite side of the street. Better quality and not so expensive (6 USD). Great place to stay!!

6.5

The location of the hotel is superb,close to Times Square,theaters and nice restaurants.We stayed for 7 nights,the elevators were quite crowdy,but they were fast. i would have walked the stairs if they were open,and not only open for emergency use.

6.9

Our room at 6'th floor had a window pointing to a yard in which an extreemely noisy exhaust fan was situated. We had to move to a room on 12'th floor in order to get our night sleep. The change of room was no problem.

8.5

It is very well located, near Time Square,the subways and buses, we can get out walking all the day. Breakfast is very good. We can use the computers at any time. We were a family of 6 people and we satayed a week very confortable My family and me enjoyed it a lot. Ana

7.1

Excellent location,two minutes from Times Square. Elevator system inadequate although one of them was out of action. Rooms were comfortable and fairly spacious. Continental breakfast was adequate ( nice dining room )but it would have been nice to have had bread rolls as an alternative to the ever present bagels. Overall reasonable value for money and I would use the hotel again.

9.0

The location was great, the room was well maintaind; it was not very quiet due to the location of the room )was on the lower levels, so you cuold hear the street sounds), also, the walls are pretty thin, so you could hear the TV from the other room as loud as if it was in your room.... but the room was clean, the housekeeping was well done, and the security was AWESOME!!!!

7.4

This hotel is ideally situated, the subway is practically outside the door and Time Square is just around the corner. The bus to Woodbury common leaves just across the road so when we arrived back loaded down with shopping bags we just had to nip across the road. I would strongly recommed this hotel.

4.4

Milford Plaza was clean but small. Location was brilliant could walk every where. My biggest gripe was with the shower, the cold tap was boiling hot along with the hot tap and took 15 mins to cool down each morning. Our room was assigned to us a check in but there was a problem, not sure what, so we were directed back to reception. They apologised for any inconvenience and told us we would be upgraded, we were delighted, but when we got to our new room were in a standard double no extras?? The room was clean and it was central in NYC I suppose thats the main thing, I just wish the shower worked

7.9

I went to New York with family for the Thanksgiving holiday. We had two rooms with two double beds in each. The Milford can use some updating, but at half the price of other hotels in the same area, you can overlook this. The rooms are clean and I didn't feel uncomfortable showering in the bathroom. The location is excellent, within walking distance of times square, broadway theaters, and many restaurants. Sure there are nicer hotels in the area, but if you are looking to save some money in the price of the room and spend it seeing New York, you can't beat it! I usually stay in New Jersey when I go to New York because of price, but now I will definitely check the Milford out when I return to New York. Oh, the hotel staff was great and very accommodating and did I mention the price!

8.2

This was my first stay at the Milford Plaza although I have stayed in New York many times before. It is in an unbeatable location just a few minutes walk to Times Square, The Port Authority Bus station, Macy's, Empire State Building the Subway...... We were able to walk anywhere we wanted to go. The hotel is a little dated and could do with a lick of paint here and their but the rooms are clean and for the amount of time you spend in them they are more than adequate. We were lucky enough to have breakfast included, which was a good selection of cereals, pastries, juices, tea and coffee. I would highly reccomend this hotel to anyone travelling to New York.

8.4

Great Hotel. Fantastic Location. Rooms are small, but have all you need in them. The location of the hotel compensates for this, after all, in New York, why would you want to spend time in your hotel room??? There were 3 of us and we stayed in a "double double" room with 2 double beds.

6.1

Very small rooms. Difficulty gaining access to elevator when leaving the building. Pricing was competitive for NYC hotels. A small glitch at the reservation desk resulted in our access to the "Milford Club"--providing a continental breakfast in the morning. All in all a pleasant stay.

8.7

the rooms are small but adequate and clean. The location is perfect. Cont. breakfast was adequate and replinished late in the morning. The concierge desk was very helpful with tour information. Check-in and check-out very speedy and luggage storage for late flight was reasonable.

6.8

bien situé, bon rapport qualité-prix, efficacité de l'accueil. Pour le négatif,chambre et salle de bain trop petites. Mais on ne va pas à NY pour rester dans sa chambre et l'équipement est correct et propre; donc à recommander

9.4

Location Location Location wonderful 10 mins to Time square and all main sights. Great value and we saved 100 euro per head by booking with Vernere. Group of 4 female family members. Hotel and service excellent ask for Tammy at reception she was great - don't forget to tip. Will return with family. Breakfast good with freshly squeezed orange juice.

7.9

We chose the Milford Plaza due to location. It is in the perfect place if you want to be close to Times Square and Broadway. Subways were easily accessible and the location was good for all our needs. The front desk staff and bell captains were quite pleasant and helpful. The concierge, however, was not. He "lectured" me on my lack of planning when I asked him to make arrangements for the supershuttle to transport us back to the airport. I ended up walking away and having the bell captain hail me a taxi, which he did quite graciously. The rooms are small and old, but not uncomfortable. You come to NY to see the sights, not stay in your room, so it was perfect for our needs. Security is good. You can't get to the elevators without showing your key as a registered guest, so that was a nice feature. My one complaint is that our room was not clean when we arrived. We checked in at 2:30 and were told the room wasn't ready yet (perfectly acceptable since check in officially starts at 3:00). The bell captain held our bags and we went out sighseeing until 5:30, at which time I picked up our key and we went to the room. It still had not been made up from the previous occupant and the bathroom especially was quite "unpleasant." The bell hop came right behind us with our bags and when we showed him the room he immediately called housekeeping and reported the problem for us. We went out to dinner and the room was fine when we returned. This was the only problem we experienced. I would recommend the Milford Plaza. It's not a 5-star hotel, but it meets the needs of the average tourist traveler.

7.1

At arrival they claim that one of the rooms was cancelled even that I call the day before and they said that everything was correct. Also they want to charge for the room $10.00 more than the quote price but after I show them the confirmation email from you they adjusted the price accordingly. I believe it was the employee that was processing the check-in fault because all other employees since to be very nice and competent. The room size was very small but the location of the property is fantastic to visit the city especially for the theater district.

1.5

orribile

8.7

First stay at the Milford. I would recommend to a friend and probably would stay there again myself.

9.8

Great hotel for the heart of the theatre district. Staff was friendly, knowledgeable and helpful. The room was larger then I expected and had a great view of 8th avenue and the Hudson! I'd stay here again and again! Only downfall is the deli advertised in the building is permanently closed. Should remove that from the website.

9.6

The continental breakfast room was a bit chaotic (the food tables were not positioned well), and there was not sufficient seating for the number of guests, but the food and beverages were fresh, tasty, and plentiful. The hotel is a good value and has a terrific location, 1 block from Times Square in the Theatre District. I would stay here again.

8.6

For New York City, it is a very good hotel for the price.We were 4 in the room, so we had to move for one to pass, very small room. The cleanliness and security made up for it. You don't go to NYC to stay in a room... Very well located for plays and shopping. You can walk to almost anything you want to see.

5.0

Location is execellent. Room size is good, but decor is looking very tired. We changed rooms 3 times before we had something acceptable. Web page indicated continental breakfast was included but was not offered, we had to ask for it.Breakfast ran out by 9.30 first morning and we had to go without. Lots of complaints so this was rectified by next day. Reception staff were either very good,or just not interested.

7.7

Check-in took slightly too long time, which was a bit annoying as I wanted to have a rest after the flight from Europe.

6.6

Excellent location. Perfect for tourists and econom travellers. Perfect and friendly security. Acceptable breakfast. Room was small but enough to spend a night or two. Room and all other facilities were clean. Towels and beds were clean, dry, changed every day.

9.2

VERY ELEGANT (ALTHOUGH THE RATING WAS ONLY 2,5 STARS ON THE WEBSITE), VERY CONFORTABLE AS LOCATION IN THE CENTER, VERY BIG BUFFET BREAKFAST... I WAS VERY SATISFIED!!

7.5

Superb hotel within walking distance of times square etc, for location and price this hotel would be hard to beat.

7.8

Overall this was a great hotel for the price. Our room was clean although the bathroom was a bit dated. Great location...we saw Avenue Q next door. The hotel valet parked our car at an offsite location...$30 and very convenient. Lines were a bit long at check-in. Free continental breakfast (fruit,bagels,cereal, pasteries) was a bonus in NYC.

4.8

Checkin was extremely slow, took 45 minutes in line. Desk Attendents not friendly, did not tell us about the included breakfast. We were given our key and went up to our room and the maid was still cleaning it. We were not told we could check out by our TV, which would have resulted in another long wait for checkout, but found out just by checking the TV. Rooms very old, wallpaper peeling off walls. Huge plus, location is excellent to Time Square, very nice lobby area. Valet excellent and also the guy outside who will get you a cab.

7.4

Given the prices of hotel rooms in NYC right now, this was an excellent value. Not much in the way of flash and dash, but serviceable. And the quality of the bedding was top notch.

7.2

Si tratta di un buon hotel in un'ottima posizione, praticamente a due passi da Times Square. Le stanze sono pulite anche se non grandissime. Consigliato se si va in gruppo.

7.3

The breakfast room was inadequate because there were only 16 chairs to sit to have breakfast which was obvioiusly not enough in a hotel which has one thousen rooms. The food wasn't enough either and some people had to leave the breakfast room without having eaten anything.It's unacceptable to charge 3 dollars per item in the cloakroom( 2hours), it was my first time.

8.2

The Milford Plaza is located in a great area, subway station in the corner of the hotel, surrounded by theaters and 2 blocks away from Times Square. Pharmacy, restaurants, deli, Staples and other services at walking distance. Compared to other hotels in NYC, the price was fair, but it was still expensive for a 2 star hotel. Be aware of taxes, they are not included in this website's price and they really add up (almost $30 per night).

3.9

The room was small but nice. They charged a fee for wireless internet service and there was no coffee pot in the room. Everyone was nice with the exception of the security staff. They were extremely rude. The location was great. You could walk to most everything.

3.9

we would not return to this hotel again ! it was clean but ...the air condition did not work ..we were informed that the maintiance department would correct this problem .. housekeeping did report this problem and myself several times, finally someone arrived and implied this was an chronic problem but he would have this fixed by the time we returned from dinner ...wrong !! everyone was polite but we didnot have a restful sleep and were told there were no other rooms available ..

5.3

Rooms were too small. Knowledge of hotel check in staff not enough to take care of needed issues. Manager had to be involved. Still having a problem with money being held on my credit card that should of already been released. Won't stay at this hotel again. The location was good, central.

3.5

DO NOT STAY HERE - we booked a room for 2 couples for just over $200 a night. The place is dirty, extremely small, poorly lit, no mirrors, bathroom is tiny and dirty, room is stuffy and damp - the only good thing about this hotel is it's location. We moved after one night even though we had a 3 night reservation. Stay at the Park Central hotel near Central park and use the metro system - costs us less per night, got a big screen plasma TV, clean shower and beds, no musty smell, great staff and beautiful hotel.