Hotel Grand Union - New York

6.4

The clean service is not good

4.3

Feels like sleeping in the office. Almost no natural light, no hotel feeling inside the room, only the minimal items put on the floor in a row. You need electrical light even during the day, and the only switch in near the door, no switch close to the bed. Clean but depressive room.

6.7

Hotel with a very good position. The room was clean and confortable but at the same times very noisy.

7.8

THe hotel is in a good location, it's clean and close to the underground. I'll keep it as reference for my next trip there.

9.0

It is a great deal because the location is excellent, the rooms are clean, it has elevators, private bathroom and services as internet and telephone. The only thing that did not work in my room was the air conditioning which use to make a weird noise but in general it was a great experience

8.5

Clean, good central location, very good value - considering the wallet-shattering rates of other hotels in Manhattan, especially in 3rd week of September! Don't expect any frills or extras but you will be pleasantly surprised. BTW Artisanal Restaurant across the street - excellent food and New York buzz...I would stay at the Grand Union again.

8.4

I have stayed at this hotel several times. It is very functional. Could be a little bit less expensive. But I fell kind of "well" as a guest of it. Location is good but not great.

9.1

A, comfortable, friendly, centrally located hotel a short walk from subway and bus and less than a minute's walk from several breakfast establishments. Recommended. Caveat (that applies to all NY hotels) : when booking, don't forget about the sales and room tax that will be added to your bill.

8.7

Very good location. Central Manhattan approx. 50 m to Metro station. Nice hotel, nice price

9.0

Very nice and clean hotel in center of Manhattan. The only problem was that our widow view was on a "wheel"inside the building where all air conditioners were, so the only thing we could see was opposite wall. But who needs to stay the whole day in a hotel if you're in a center of NY! Overall very good

7.3

Nice and good value hotel located in the heart of Manhattan. The building is rather old but the rooms are clean and the service good. The 33rd Street metro station is really close to the hotel. Internet connection is available but is not free.

9.1

This was the first time we stayed at Hotel Grand Union and booked it after reading the feedback of other customers. Very nice experience, our room was quiet as we requested, well equipped and clean. There were useful amenities in the bathroom and the towels were changed everyday if necessary, which is unusual for a 2 star hotels. Nice reception and internet corner/sitting-room. The hotel is very well located, just a few meters far from '33rd Street' underground station. Breakfast is not served but we found all that we liked to the SILO CAFE', opposite the hotel. Negative (but not so grievous): the airconditioner is old and noisy, we had to clean the filter as it was very dirty, and the long time waiting for the lift when it is busy, because it is a bit slow.

7.3

Ottimo hotel per quanto concerne rapporto qualità/prezzo. Posizione eccezionale stanze e bagni puliti. stanze sufficientemente spaziose. Consiglio vivamente.

6.8

Die Lage des Hotels ist erstklassig, ein paar Schritte zum Central Park und Subway!! Die Mitarbeiter sehr nett und hilfsbereit, die Sicherheit ist hoch, aber... die Sauberkeit der Baderzimmer ist zu bemängeln. Es war etwas unangenehm in den gemeinschaftsbädern zu duschen.

9.2

Good clean basic accommodation. Reasonable size rooms. Located short walk from Grand Central and Penn stations, Empire State and Fifth Ave. Other tourist destinations within walking distance and also close to subway station. Cafe at ground floor offers good value food. Friendly and helpful service. Excellent value for money for city break in NY. Can't fault it.

8.1

Located 15 minutes walk from Times Square. Subway just round the corner, 1 minute walk. Nice surroundings. Very good breakfastdeli just opposite the hotel.

7.6

Famiglia da Torino con due figli (21 e 16 anni). Ottima posizione, molto vicina al core di New York. Metro vicinissima. Eccellente per shopping e per soggiorni in una mettropoli che si vuole visitare e vivere. Pulito. Zona tranquilla. Ottima colazione nel "Silo restaurant di fronte". Ci ritorneremo.

7.3

El hotel fue cómodo limpio y el personal, especialmente el de la noche nos facilitó ya que hablaba español. La ubicación muy buena, muy accesible a todo, a media cuadra hay una entrada de Metro. Muy satisfecho con lo encontrado. Buena estadía para los futuros viajantes y fue muy buena elección

8.8

This is a nice central hotel, clean and friendly. Rooms were smallish and the bedding wasn't very comfortable. Would stay here again.

8.3

Good experiece staying here. Staff very helpful. A good walk to Broadway but good for Empire State building, Macey's etc.

8.7

good location do feel could do with a lick of paint and hairdryers not good kept cutting off after a couple of minutes unable to dry our hair

8.4

Very good location, just few blocks from Empire State Building. Very quite and specious room. The best value for money! Spending time in New York is not about staying in the hotel room but to have it close to the center/subway/ 5th Avenue ;-) - so you can easily walk back after dinner. Breakfast room downstairs is quite small but the size is compensated by the service and food provided. Really nice people behind the bar and very clean place. I'd deffinately stay there again!! :-) Enjoy New York!

8.5

hotel with excellent value for money and in a location ideal for couples who use it as a basis,immediately near the hotel there is a good snack especially at breakfast

8.4

The Grand union hotel is a lovely hotel in a perfect location, I had no big complaints, although I was disappointed that the view from our window was an air shaft...we literally were staring at a brick wall and kept the curtains closed all the time with the light on, because no light was getting in through the window. although that was disappointing it was not a holiday ruiner as we weren't in the room that much anyway.

8.7

I would recommend this hotel to anyone with realistic expectations, who're interested in New York rather than interested in staying in the hotel room during the whole stay. It's not a five star hotel, obviously. Location is perfect - Metro close by. Korean District has the best sushi - just 1 block away. Turkish staff is efficient and very welcoming. They do not interfere in your private life - they leave you alone, which is very nice! The rooms are VERY clean, and during the night, there're NO NOISE at all! In fact, it was hard to tell that we stayed in the City owing to the quietness. The neighborhood feels safe, and the Empire State Building welcomes you each time you return to the hotel after a long walk in the Big Apple. Thank you for a great stay!

7.8

El hotel esta muy bien situado. Con acceso a la linea 6 de metro a escasa distancia. El trato fue magnifico y para las personas que no dominamos mucho el ingles, su ayuda fue muy buena. Justo al lado tiene una pequeña cafetería con buenos precios y muy buen trato. Ideal para tomar un buen "breakfast".

7.9

Heating was a problem, room temperature varied a lot and the radiators made a big noise. One evening the water pipe was broken and some dirty water came throught the bathroom ceiling. The management advice was to dry the floor with towels by ourselves.

8.0

There could be more space for clothing in the rooms. Beds were quite short for us tall people. Otherwise excellent rooms and service.

9.7

A family of 7 with older children stayed at the hotel. We spent six days of our summer vacations (southern hemisphere) in New York City. The hotel was excellent for the price. It was located one block and a half from 5th avenue and two blocks from the Empire State building. The nearest subway station was at the corner. The staff was friendly and gave us many hints about New York City. For example they gave us directions to take the subway to walk back the Brooklyn Bridge and had a magnificent view of Manhattan. Also, to take the ferry to Staten Island and have beautiful view of the Statue of Liberty and Manhattan for free. They also gave us directions to visit the MoMA, the Metropolitan museum, see a Broadway show, go shopping, etc. They even negotiate to take us back to the airport in a limousine for a good price. It would be great if they included breakfast and internet access as a compliment.

6.6

We had two double rooms. I had asked for a double and a twin but was not told that they do not have these before arriving at the hotel. The Grand Union is a basic hotel but is in a good central spot, is clean and tidy and is a reasonable price for New York. If you want a fancy place to stay this is not it but you do not go to New York to spend much time in the hotel room.

7.9

Great location, friendly staff. Small rooms. Now I know why they call it the city that never sleeps - jackhammers went all night long, every night of our stay. I think they should have let us know this when we booked. Don't get a room on the street. I would definetly go back, but not stay in a room facing the street.The great price at the Grand Union is what would make me go back.

7.7

a great place to stay for few days,very good locations central but quiet,room really clean with tv.I recived a really good service with fair prices

7.9

I stayed here because of the location which was great, I caught the subway from the airport and was only 50 metres from the hotel, fantastic. I knew hotels in central Manhattan were expensive so I was well aware of that and our falling £ made it a bit more so! Staff were friendly and helpful, the staff in the adjoining cafe where we had breakfast were great too! I would stay here again and wouldn't hesitate to recommend it to any of my friends!

8.5

Location is 15 minute walk from Grand Central and Penn Stations. Subway station few steps from hotel. Room was small, but very clean and excellent price for NYC.

7.5

Good location and fine hotel. The bed is a bit small.

7.6

The hotel is very good for its category and price, has an excellent location and provides friendly service.

9.2

Good variant for this money

8.4

hotel très bien situé à deux pas du metro qui longe l'est de central park jusqu'à brooklyn bridge. petit déjeuné a côté pour 5$ un café et des pain rond grillés ac du bacon et des oeuf brouillés à l'intérieur par exemple et à deux blocks mcdo burger king starbucks...très bon acceuil, femme de chambres poli. chambres propre mais petite, bonne sale de bain. très bon raport qualité prix . j'en garde un très bon souvenir et le recommande fortement.

9.4

Great hotel in an excellent location! Only problem we had was that our room was on the front of the building and the street could be a little noisy through the night sometimes.

6.6

In ottima posizione per visitare Manhattan. Consigliatissimo poiché dall'hotel potete raggiungere molti luoghi di NY a piedi. Ovviamente non aspettatevi molto dalle camere però ne vale la pena visto il rapporto prezzo/posizione

8.4

Exellent location, staff friendly and helpful. Rooms cleaned daily, good value for money

7.7

Perfect location for getting around Manhattan! Newly updated bathroom. Great little hotel for buget minded traveler.

8.4

We stayed for a week. With 2 couple in their mid forties, we wanted 2 double room with independance and our own bathroom. Bedrooms were very clean, quiet and spacious. The location is perfect to go to any destinations whitin Manhattan. We could not complain on people and services provided, always available if needed. Though, a great hotel (based on price/quality/location) for a fantastic trip !!

8.1

Good Location. A reasonable hotel which is not too big. Lift could do with being a little faster. Friendly people in cafe which is attached very handy. Chicken was excellent. It was a little hot but it was cold outside, a problem lowering the temperature in the room.

6.8

The hotel is small, but very good for NY prices and a great location 2 blocks from empire state building. Great coffee shop next door for breakfast.

8.8

Excellent location. Our family room was big enough for 2 teenagers and my wife and I. Breakfast next door was fine as no food on site. Not the most picturesque view from room but we were never in long enough to bother. Hotel decor was fine and no faults with room.

7.8

Hotel is not new, just like every other NON luxurious accomodation in NY. But it's clean, quiet and very strategically located near Empire State Building. The 33.st Metro entrance is pratically out of the door! Great for all round NY visiting IMHO. Though, there's no internet available in the rooms (not cabled nor WIFI) and the lounge internet access is quite pricey. All in all a very good accomodation for groups and families

8.0

We stayed the Hotel Grand Union for 5 days and found it to be just how we expected it and would have no hesitation in recommending it. Good, clean budget hotel.

7.0

This was the best money value I could find for Mid-town and I was pleased to find it clean, central and reasonably quiet for its location. The first night I had a room which had previously had a smoker and the night staff were not prepared to change it. The next morning the very next door room was available so I could easily have been shifted. However, the hotel was just right for the working visit I made to NYC.

7.8

They were very kind to let me make a late check out (2pm). People from the cafe next door were very friendly. There was nobody to carry luggage up. Although there are lifts, the building has many fire doors to be open in its narrow corridors, what makes it difficult to deal with luggage by yourself. The quality of the soap in the bathroom wasn't good.

7.5

Was surprised to smell smoke in the room. When asked to switch room, was informed that all rooms are the same and that it is up to the guest whether they choose to smoke or not. They gave me some spray and told me to open the windows and door. The location was convenient and the room was large. No view from my particular room but if you plan on being out a lot..... Other than the smoke smell, I would recommend it.

9.3

very goo quite hotel in center of manhattan. for breakfast, go to captain cafe just near the hotel: great pancakes & more!!!!!!!!!

9.3

A multi-story hotel on a non-descript street, half a block from the number 6 metro line, and right across from a superb restaurant (Artisanal - try the cheese course!) and a great breakfast place (Silo cafe). The room was perfectly comfortable, except for the shower, whose temperature fluctuated wildly. A broken bedside lamp was replaced promptly when I reported it. Check-in was a little weird: getting from the Venere.com rate to the rate with taxes added seemed to be a slightly mystical process that produced an answer, but no explanation. (And taxes in New York city aren't that low - we paid about 17%!) Given that we were in town to see New York, not to luxuriate in our hotel room, this was a great find at a very decent rate ($200 incl taxes in late October). I'd happily go back.

9.4

This hotel is in a great location. It is very good value for a big city hotel. It is very clean and has all that a guest could require including a nice little cafe beside it that served a great breakfast at very reasonable rates. The room was a bit noisy but only to be expected in a big city.

8.1

The location was great. There were some noise (when showering) from the other rooms which had windows to the backyard. I would definitely stay there again. 34 th street is a great street.

8.1

Nice location and price/quality is excellent. Short way to walk anywhere. Could come back again.

6.3

It is located close to Empire State Building (5th Avenue). Room clean but small.

7.0

standard room holidays new york is fantastic hotel union very good

9.3

a perfect place to stay in Manhatten! Close to everything- you can walk everywhere. Best price of all hotels we could find. Small rooms, but you are not gonna spend time in the hotelroom when you are in New York, so it doesn`t matter. The employees were very helpful and serviceminded. I recommend this hotel and I am definitely going back to this hotel.

7.9

The hotel was very good value for money and surprisingly quiet considering the location.The room was not huge but perfectly OK for our needs-clean, comfortable bed etc Ideally suited to people who dont want to spend a lot of time IN the hotel but want to get a good rest at the end of the day.

8.7

This was pretty much our first trip to NYC as adults on vacation. The hotel was very basic but the price was very reasonable (especially compared to other hotels in NYC!). Given that we spent most of our time away from the hotel, this was perfect for our needs. The staff was friendly and helpful.

5.9

I know it is NYC, but what you get for the price is hard to swallow. The elevator has alot to be desired. We took the stairs several times from the 9th floor,because of the slow pace of the elevator and the stairs are not very traffic friendly. The location and the cleanliness is definitely the highlights. The staff are friendly. I would not stay again if rate is almost $300. Too much money for what you get.

9.1

The Room was as expected, a great value for my cost. We were there one night for a Broadway show, back late after the show and up early to catch a train to DC. Great place to stay for value and woudl stay there again.

5.7

Quite expensive for the offered quality, but compared to other hotels in the area still reasonable

8.5

This hotel is in a prime location literally 5 minutes walk from the Empire State Building. Having researched many centrally sited (much more expensive) hotels before finally finding this affordable hotel I found the price of a room very competitive. This hotel has everything you need for a short stay in New York City.

8.1

We had a wonderful stay at this property. My family and me were very happy to stay here for our holidays in the USA. If we come back in the future we'll stay here again. The spanish talking man on the front desk was very very kind and helpful. We'll recommend this hotel to all our friends. The only bad was the elevator because the hotel has 10 floors and there is only one elevator so you will have to use the stairs more than once.

6.9

Our room had an extremely noisy air conditioner which made it hard to sleep but as it was so hot, it was unfortunately necessary. Great location in the city. Room was clean and big enough for us to move around in with two big suitcases. Can be a bit noisy when people pass the room talking as the door doesn't tend to block much corridor noise. Enjoyed our stay regardless.

7.6

we stayed for 5 nights and while we didnt spend much time in our room it was clean and tidy and the hotel was close to most the things we wanted to see. only one downfall the elevator, was extremely slow.

7.3

There is a lot of european tourists. This is the first time at NY.

10

My boyfriend and I visted NYC for 2 years running on holiday and decided to stay in the same hotel again. The location is superb, the room is basic, but really clean and has had a refurb since last year. The staff are excellent and really accomodating. The hotel is a stone throw away from a metro station and I would not consider staying anywhere else in NYC. We are both big travellers who spend bare minimum time in any hotel so I begrudge paying in excess of the norm. Stay here and you won't be disappointed. After all who goes to The Big Apple to stay in a hotel room? Knowing what we were getting hotel wise made it for us, and gave us confidence.

4.2

The location is very good, but the hotel did not match. No Internet in the rooms and charge a high price for use in the foyer. The shower is very bad, leaves almost no water and toilet is dark. They do not allow connections via phone card calls by the fourth, forcing the customer to use the public phone the foyer. The bedroom and the bed are very small. However, employees are quite cordial. I consider the price too high for the low quality of the hotel. I do not recommend.

7.9

This hotel is in a super location. It is very close to Macy's and 5th Avenue. Taxis to any part of Manhattan are cheap. The rooms are very small but the hotel is clean and the airconditioning and showers worked well. Couldn't ask for better for the price. We stayed for 5 days and I would stay there again.

9.8

Excellent location! Unbeatable price! Clean and quiet - not very often you could use these two words to describe a budget hotel in NYC! Couldn't ask for more! Definetely we'll stay at it again.

7.9

This was my 1st time at the Grand Union. The Front Desk staff were VERY welcoming and helpful with information I needed--proactively so, and it was much appreciated. Other shifts were not as outgoing as when I checked in. The location of the hotel was great--about 10 mins. walking from Penn Station and a half-block from the 6 subway line. The room was very clean and comfortable. It was a little small, but not really, by New York standards. It was quite comfortable for the price! I would definitely recommend a stay!

8.2

The room was a double bed room with full bath. The TV did not work well but the staff did come up and made it better. They did not have a listing of the channels which would have been helpful..Also, there were no washcloths in the bathrooms. Other than that the rooms and service were very nice.

7.7

The Grand Union was a very enjoyable stay. It was everything the web site advertised. The room and bathroom were clean and the staff friendly and helpful. In addition, it is very close to the subway and the NY Penn Station. I would recommend this to any single travellers and young couples. The only downside for families is the size of the rooms. Also keep in mind, the walls are paper thin at this hotel. Other than that, it was a very enjoyable stay.

5.3

The bathroom was dramatically small!!!

6.4

good position of the hotel. orrible window's view of the inside wall. not enough natural air & light in the room. confortable bed. breakfast to be paid in the nearest mexican bar located on the groundfloor. the room is good for short period, very small with poor furnisher. complex ok for price

7.9

Excellent location. Very close to Empire State Building and to Subway (line 6). Was easy to reach any part of Manhattan. Rooms were clean and quiet.

8.8

It was everything I had read in the reviews. Clean, quiet, central, reasonably priced. The cafe next door was great. Had problems calling home. Couldn't use room phone for long distance, pay phone in lobby had to be operator assisted which was ridiculously expensive when I got my credit card bill. Definitely would stay here again though.

7.9

The hotel staff were friendly and efficient, and the rooms were nicer than what we expected. The bathroom wer nice and clean and seemed quite new. The location of the hotel is excellent, very close to underground transportation, very central on Manhattan, 2 minutes walk to Empire state building. Another good thing abour the hotel was the nice breakfast restaurant next door - internal door also from lobby. Nice food at reasonable price!

5.9

poor breakfast

7.1

My stay in New York was very nice. I have one comment though...my Venere confirmation told me the price would be 825 USD, ex tax...at the hotel i was charged 952 USD. This was not a pleasant surprise, and i do believe your confirmation should indicate the amount of tax in New York. Over all - thank you for a nice site. I am happy you give me the opportunity to book hotels all over the world from my own home! thank you!! By the way, i did not receive no documentation from the staff what the charge included. I received a copy when my card was used to pay, no ticket stating my numer of days and price specified at room rent and tax...I do believe you normally can expect so....

9.1

family group - not spending long in rooms - were ideal as a central base. staff helpful and friendly.

7.7

Our first night we had a room on the 8th floor, shaft side, which reeked of smoke. We thought it would be ok, but ultimately we did decide to ask if they had another room available we could switch to. They offered us a room on the 9th floor on the street side. We had read some of the hotel's reviews and were worried about the street noise. As it turns out, we were able to sleep without any issue in the 2nd smoke free room! The room was a bit small for the price, but it had it's own bathroom and was spacious enough for the two of us. The hotel is close to the subway and just stops away from all the sights! All in all a good hotel!

7.2

For New York standards, room was quite big, regularly cleaned and towels changed. All in all, hotel is good for tourists visiting NYC as location is very good. There was a small minus in terms of noise, not from the streets but you can hear everybody coming and leaving with door-banging being quite loud. However would recomend for tourists.

8.7

Very good location, even for exploring Manhatten by foot. Rooms, not looking to the street, are quiet. Room had air conditioning and refrigerator.

5.2

Location was excellent as the hotel was based in midtown Manhatten and was within walking distance of many attractions. The hotel surroundings are not great and the view from our room was terrible, however the very reasonable price for our stay made up for this.

9.5

this was my second trip to NYC,my last trip was disappointing ,I had not researched enough and was not pleased with the accomadations.so for this trip I worked hard to find an affordable,clean, and conveniently located hotel.I was pleasantly surprised at the cleanliness of this hotel and the size of our room!bonus was the #6 subway line was only a block away allowing very convenient transportation.staff was not friendly but pleasant and answered all of our questions.all in all trip was excellent and would definately return to this hotel

6.9

Great location. But why not wireless internet?

8.6

This was our first stay at Grand Union and we stayed 3 nights. Hotel is great quality for price and is exactly as it was presented in reviews. Very clean. Only negative was outside hotel was covered with equipment(and noise) for building remodeling next door. Surely that is temporary. Very convenient, with subway entrance on the block. Will stay there again.

6.4

Very good location to the City of New York

6.9

met expectations

8.5

I choose this hotel mainly for the price and the large amount of good reviews it seemed to have and I wasn't disappointed as it lived up to expectation. Excellent value, great location, adequate facilities and helpful staff. Would definitely recommend.

4.3

We got the smalles hotel room that I have seen in my entire life. After our stay we had bed bug bites (but are not sure if we got them in the Grand Union).

6.9

We stayed at the Grand Union for 5 nights and are overall very pleased, the location is second to none and we'd definitely stay there again - it's not flash but it's good value for money and you can walk to so many key places of interest that you save a lot on taxis! Just don't ask for a quiet room as they face the backyard which is tiny, enclosed and really dark - literally no natural daylight in the room! We swapped after 1 night (which was not a problem) and got a room on the 7th floor - there is still some noise from street in the morning but nothing major and could be said to be part of the NYC experience! Be aware the hotel requires you to pay for the whole stay on arrival or scan a card as insurance - but the card reader didn't work for my VISA so cash might be a safer bet! Air con is not the quietest but works fine - we were there at end of June and didn't even need it some nights as room was quite cool. Overall a decent no-frills budget hotel in a fab location - oh and clean towels every day was a bonus!

9.9

Price and quality of room excellent. A few suggestions:, ice bucket in room and ice machine, would be nice, box of Kleenex in room, face towels to go along with excellent bath towels. Would be willing to pay another $5.00 to $10.00 more per night for these amenities. Enjoyed my stay, restaurant next door, Captains Place, excellent value, use of computer for 10 mintes on the house, terrific. Will be staying with you again when I come up to visit my son again either this year or next. One question, is the room that I had, 305, typical of all your rooms for two or are there some slightly larger rooms?????

9.3

GREAT room for the money. The A/C didn't work really well, but it blew right on the bed so we were fine when sleeping. I looked everywhere and could not find a better deal than this!

9.9

Great Location, Great Price, Helpful Staff -- Overall Great Stay.

8.3

I was there in the summer. The rooms were provided with individual air conditioning units which were a little noisy and it wasn't possible to reduce the fan speed from arctic cold to a quiet cool setting. Don't expect any spectacular views from all rooms as the building is tightly nestled amongst others. But, overall, I found it quite satisfactory given the price and would not hesitate to recommend it to others on a limited budget but still seeking a small but clean private room and bathroom.