Hotel Grand Union - Manhattan, New York

A little worn in places, but generally well-kept and clean. Irritting noises from the heaters plus street noise despite being high up. Not a luxury hotel by any means, but felt friendly, safe and secure, and was clean. For NY in this location it is a good deal. Internet in the lobby area only - these days I expect a wireless connection in the rooms regardless of hotel standard...

Hotel in need of a refurbishment, but the rooms are clean, the service is good, the staff is friendly and the location is amazing, you can reach the subway in two minutes or just walk to the fifth avenue in a few more minutes and take a stroll in Manhattan. If you`re in NY to visit the city, this is the hotel for you, if you`re looking for luxury accomodation, look elsewhere

Unfortunately we experienced two major issues: the bedsheets were not clean the first night (we found pubic hair on them!) and we were only give one towel each.

It is close of Empire State, but few blocks from Times Square, you can go by walk or subway in the corner of the street. Hotel it is ok, not new and kind of noisy. Not spacious as well but the price is fair if u compare with other NY spots.

Perfect location. Very clean. Would recommend.

Only one elevator, and a slow one, makes you wait a long while. No fre Wi-Fi in the rooms. You will get it free in the lobby, but the capasity is very poor.

Very, very good position. Air Conditioning system was very old and very noisy. Room was very small. No wardrobe. No kettle. Towels insufficients for people in the room. Too expensive for the level of services and quality.

Excellent locaion with all conveniences about 5 mins from hotel. We stayed for 10 nights. Room was spacious and clean. The bathroom was also clean and spacious. Towels was changed daily and they were clean and fluffy. All the reception staff and housemaids were very helpful and friendly. Will definately recommend and stay there in future trips.

This hotel was very clean, the location is excellent, with the subway practically on it's doorstep, and it's only a short walk to most things on manhattan. The staff was friendly, welcoming and helpful friendly. There is a small cafe downstairs where one can buy breakfast, lunch etc so need to go somewhere looking for that in the morning. I will use this hotel again and will recommend it to others

Just it lacks the breakfast in the hotel

The only bad thing was the window view.. a wall in mostly all rooms.. but the position of the hotel cancel everything.. it's really worth of it!

IT'S TO SHAME DON'T FIND A CUP OF TEA OR COFFEE IN THE ROOMS! TOO EXPENSIVE FOR THE HOTEL???

Excellent location for sightseeing and metro. Clean fresh room /bed. TV too big! First time in NY will recommend hotel to others. But we need a quiet room at the back away from main street. Truck, any vehicle horns blasting throughout the night. Traffic noise etc ok - it's a city!

Great location! I'll be back nexxt year!

Very good location, but the staff is not gentle at all, they don't even say hello. Room was cold and noisy because of the old windows.

A very good relationship between price and quality and a perfect solution if you want to sleep close to the heart of Manhattan, very close to the Empire State Building and the green metro station, at a walking distance from the major attractions.

Everything was fine, apart from the breakfast!

Well located in Midtown, close to the subway. Internet access expensive. Captain cafe's staff very friendly.

Great location very convenient to reach everywhere by foot.

Stayed 3 nights. Expensive breakfast at nearby cafe. Noisy AC. No view from room (just a narrow air shaft).

Excelent location. Very small beds for to persons(full size bed).

The hotel did exactly what it said in the advert. Within walking distance of most of the main attractions in New York and especially close to the Empire State Building. Captains Cafe next door great for breakfast. Only down side was no coffee making facilities in the rooms.

Exceptional hotel position, near Empire State Building and subway access. Small bed room with slight spaces. Expensive (167 §) as regards the offers.

Basic but good location. It's OK if you need only a place to sleep after a fun day in NY city.

The location was perfect. The hotel and room were very clean. The only negative I could say is that the hallways and stairwell were very warm with no ac and the elevator was very slow. Overall, it was great and worked out very well for us.

The location has an overall importance when staying at Grand Union since rooms don't offer much daylight. Staff is polite though services provided from the reception apparently seem to be limited. Nice and clean.

It was worse hotel in our more that 30 years traveling experience. Only one positive thing is location. The rest - everything is bad: small size, pure service, tobacco smell, broken furniture, bathroom didn't working, etc. Very disappointing.

Our room was a reasonable size for me and my wife and baby. The rooms were cleaned every day, which for the price we paid was fantastic. The location is perfect for all the major sites on NYC. Also the staff were extremely helpful when we needed asssistance in sterilising our babies bottles. Would definitley recommend this place for a lower cost, perfectly situated hotel in NYC.

For this price it was a good room. You can have nicer rooms with more (or any) sunlight, but you can also spend the money saved in another way. The room was very quiet and clean. Of course no 5 stars, but you only come there to sleep.

The prices we paid was more expensive that we reserved...

Travelled in Late Jan- early Feb 2010. Great location, very close to the Metro, & only 2 stops from Times Square. Staff were very good, rooms were clean, but very small (about 3 X 3.5 mtr + small bathroom. No Kettle but has very small bar fridge for drinks/ milk. Recomended for young couples & singles on a budget. Older couples/ or with children or needing space would need larger rooms.Overall value for money was excellent (10 nights X$104 USD per night)- however this was in winter.

We like the hotel very much. Very good location. Good breakfast at Captain's Coffee. This was our second visit here and we'll come back.

It's great for young people who want to stay in the city center at a good price.

Nice hotel, friendly employees and close to places of interest. Short way to metro, restaurants and shops.

Wery good price/quality ratio, the location is just perfect. Service is good, except for the cleaning.

The clean service is not good

Feels like sleeping in the office. Almost no natural light, no hotel feeling inside the room, only the minimal items put on the floor in a row. You need electrical light even during the day, and the only switch in near the door, no switch close to the bed. Clean but depressive room.

Hotel with a very good position. The room was clean and confortable but at the same times very noisy.

THe hotel is in a good location, it's clean and close to the underground. I'll keep it as reference for my next trip there.

It is a great deal because the location is excellent, the rooms are clean, it has elevators, private bathroom and services as internet and telephone. The only thing that did not work in my room was the air conditioning which use to make a weird noise but in general it was a great experience

Clean, good central location, very good value - considering the wallet-shattering rates of other hotels in Manhattan, especially in 3rd week of September! Don't expect any frills or extras but you will be pleasantly surprised. BTW Artisanal Restaurant across the street - excellent food and New York buzz...I would stay at the Grand Union again.

I have stayed at this hotel several times. It is very functional. Could be a little bit less expensive. But I fell kind of "well" as a guest of it. Location is good but not great.

Very good location. Central Manhattan approx. 50 m to Metro station. Nice hotel, nice price

A, comfortable, friendly, centrally located hotel a short walk from subway and bus and less than a minute's walk from several breakfast establishments. Recommended. Caveat (that applies to all NY hotels) : when booking, don't forget about the sales and room tax that will be added to your bill.

Nice and good value hotel located in the heart of Manhattan. The building is rather old but the rooms are clean and the service good. The 33rd Street metro station is really close to the hotel. Internet connection is available but is not free.

Very nice and clean hotel in center of Manhattan. The only problem was that our widow view was on a "wheel"inside the building where all air conditioners were, so the only thing we could see was opposite wall. But who needs to stay the whole day in a hotel if you're in a center of NY! Overall very good

Ottimo hotel per quanto concerne rapporto qualità/prezzo. Posizione eccezionale stanze e bagni puliti. stanze sufficientemente spaziose. Consiglio vivamente.

This was the first time we stayed at Hotel Grand Union and booked it after reading the feedback of other customers. Very nice experience, our room was quiet as we requested, well equipped and clean. There were useful amenities in the bathroom and the towels were changed everyday if necessary, which is unusual for a 2 star hotels. Nice reception and internet corner/sitting-room. The hotel is very well located, just a few meters far from '33rd Street' underground station. Breakfast is not served but we found all that we liked to the SILO CAFE', opposite the hotel. Negative (but not so grievous): the airconditioner is old and noisy, we had to clean the filter as it was very dirty, and the long time waiting for the lift when it is busy, because it is a bit slow.

Die Lage des Hotels ist erstklassig, ein paar Schritte zum Central Park und Subway!! Die Mitarbeiter sehr nett und hilfsbereit, die Sicherheit ist hoch, aber... die Sauberkeit der Baderzimmer ist zu bemängeln. Es war etwas unangenehm in den gemeinschaftsbädern zu duschen.

Good clean basic accommodation. Reasonable size rooms. Located short walk from Grand Central and Penn stations, Empire State and Fifth Ave. Other tourist destinations within walking distance and also close to subway station. Cafe at ground floor offers good value food. Friendly and helpful service. Excellent value for money for city break in NY. Can't fault it.

Located 15 minutes walk from Times Square. Subway just round the corner, 1 minute walk. Nice surroundings. Very good breakfastdeli just opposite the hotel.

Famiglia da Torino con due figli (21 e 16 anni). Ottima posizione, molto vicina al core di New York. Metro vicinissima. Eccellente per shopping e per soggiorni in una mettropoli che si vuole visitare e vivere. Pulito. Zona tranquilla. Ottima colazione nel "Silo restaurant di fronte". Ci ritorneremo.

El hotel fue cómodo limpio y el personal, especialmente el de la noche nos facilitó ya que hablaba español. La ubicación muy buena, muy accesible a todo, a media cuadra hay una entrada de Metro. Muy satisfecho con lo encontrado. Buena estadía para los futuros viajantes y fue muy buena elección

This is a nice central hotel, clean and friendly. Rooms were smallish and the bedding wasn't very comfortable. Would stay here again.

Good experiece staying here. Staff very helpful. A good walk to Broadway but good for Empire State building, Macey's etc.

Good location do feel could do with a lick of paint and hairdryers not good kept cutting off after a couple of minutes unable to dry our hair

Very good location, just few blocks from Empire State Building. Very quite and specious room. The best value for money! Spending time in New York is not about staying in the hotel room but to have it close to the center/subway/ 5th Avenue ;-) - so you can easily walk back after dinner. Breakfast room downstairs is quite small but the size is compensated by the service and food provided. Really nice people behind the bar and very clean place. I'd deffinately stay there again!! :-) Enjoy New York!

The Grand union hotel is a lovely hotel in a perfect location, I had no big complaints, although I was disappointed that the view from our window was an air shaft...we literally were staring at a brick wall and kept the curtains closed all the time with the light on, because no light was getting in through the window. although that was disappointing it was not a holiday ruiner as we weren't in the room that much anyway.

Hotel with excellent value for money and in a location ideal for couples who use it as a basis,immediately near the hotel there is a good snack especially at breakfast

I would recommend this hotel to anyone with realistic expectations, who're interested in New York rather than interested in staying in the hotel room during the whole stay. It's not a five star hotel, obviously. Location is perfect - Metro close by. Korean District has the best sushi - just 1 block away. Turkish staff is efficient and very welcoming. They do not interfere in your private life - they leave you alone, which is very nice! The rooms are VERY clean, and during the night, there're NO NOISE at all! In fact, it was hard to tell that we stayed in the City owing to the quietness. The neighborhood feels safe, and the Empire State Building welcomes you each time you return to the hotel after a long walk in the Big Apple. Thank you for a great stay!

El hotel esta muy bien situado. Con acceso a la linea 6 de metro a escasa distancia. El trato fue magnifico y para las personas que no dominamos mucho el ingles, su ayuda fue muy buena. Justo al lado tiene una pequeña cafetería con buenos precios y muy buen trato. Ideal para tomar un buen "breakfast".

Heating was a problem, room temperature varied a lot and the radiators made a big noise. One evening the water pipe was broken and some dirty water came throught the bathroom ceiling. The management advice was to dry the floor with towels by ourselves.

There could be more space for clothing in the rooms. Beds were quite short for us tall people. Otherwise excellent rooms and service.

A family of 7 with older children stayed at the hotel. We spent six days of our summer vacations (southern hemisphere) in New York City. The hotel was excellent for the price. It was located one block and a half from 5th avenue and two blocks from the Empire State building. The nearest subway station was at the corner. The staff was friendly and gave us many hints about New York City. For example they gave us directions to take the subway to walk back the Brooklyn Bridge and had a magnificent view of Manhattan. Also, to take the ferry to Staten Island and have beautiful view of the Statue of Liberty and Manhattan for free. They also gave us directions to visit the MoMA, the Metropolitan museum, see a Broadway show, go shopping, etc. They even negotiate to take us back to the airport in a limousine for a good price. It would be great if they included breakfast and internet access as a compliment.

We had two double rooms. I had asked for a double and a twin but was not told that they do not have these before arriving at the hotel. The Grand Union is a basic hotel but is in a good central spot, is clean and tidy and is a reasonable price for New York. If you want a fancy place to stay this is not it but you do not go to New York to spend much time in the hotel room.

Great location, friendly staff. Small rooms. Now I know why they call it the city that never sleeps - jackhammers went all night long, every night of our stay. I think they should have let us know this when we booked. Don't get a room on the street. I would definetly go back, but not stay in a room facing the street.The great price at the Grand Union is what would make me go back.

A great place to stay for few days,very good locations central but quiet,room really clean with tv.I recived a really good service with fair prices

I stayed here because of the location which was great, I caught the subway from the airport and was only 50 metres from the hotel, fantastic. I knew hotels in central Manhattan were expensive so I was well aware of that and our falling £ made it a bit more so! Staff were friendly and helpful, the staff in the adjoining cafe where we had breakfast were great too! I would stay here again and wouldn't hesitate to recommend it to any of my friends!

Location is 15 minute walk from Grand Central and Penn Stations. Subway station few steps from hotel. Room was small, but very clean and excellent price for NYC.

Good location and fine hotel. The bed is a bit small.

The hotel is very good for its category and price, has an excellent location and provides friendly service.

Good variant for this money

Hotel très bien situé à deux pas du metro qui longe l'est de central park jusqu'à brooklyn bridge. petit déjeuné a côté pour 5$ un café et des pain rond grillés ac du bacon et des oeuf brouillés à l'intérieur par exemple et à deux blocks mcdo burger king starbucks...très bon acceuil, femme de chambres poli. chambres propre mais petite, bonne sale de bain. très bon raport qualité prix . j'en garde un très bon souvenir et le recommande fortement.

Great hotel in an excellent location! Only problem we had was that our room was on the front of the building and the street could be a little noisy through the night sometimes.

Perfect location for getting around Manhattan! Newly updated bathroom. Great little hotel for buget minded traveler.

Exellent location, staff friendly and helpful. Rooms cleaned daily, good value for money

In ottima posizione per visitare Manhattan. Consigliatissimo poiché dall'hotel potete raggiungere molti luoghi di NY a piedi. Ovviamente non aspettatevi molto dalle camere però ne vale la pena visto il rapporto prezzo/posizione

We stayed for a week. With 2 couple in their mid forties, we wanted 2 double room with independance and our own bathroom. Bedrooms were very clean, quiet and spacious. The location is perfect to go to any destinations whitin Manhattan. We could not complain on people and services provided, always available if needed. Though, a great hotel (based on price/quality/location) for a fantastic trip !!

Good Location. A reasonable hotel which is not too big. Lift could do with being a little faster. Friendly people in cafe which is attached very handy. Chicken was excellent. It was a little hot but it was cold outside, a problem lowering the temperature in the room.

The hotel is small, but very good for NY prices and a great location 2 blocks from empire state building. Great coffee shop next door for breakfast.

Excellent location. Our family room was big enough for 2 teenagers and my wife and I. Breakfast next door was fine as no food on site. Not the most picturesque view from room but we were never in long enough to bother. Hotel decor was fine and no faults with room.

Hotel is not new, just like every other NON luxurious accomodation in NY. But it's clean, quiet and very strategically located near Empire State Building. The 33.st Metro entrance is pratically out of the door! Great for all round NY visiting IMHO. Though, there's no internet available in the rooms (not cabled nor WIFI) and the lounge internet access is quite pricey. All in all a very good accomodation for groups and families

We stayed the Hotel Grand Union for 5 days and found it to be just how we expected it and would have no hesitation in recommending it. Good, clean budget hotel.

This was the best money value I could find for Mid-town and I was pleased to find it clean, central and reasonably quiet for its location. The first night I had a room which had previously had a smoker and the night staff were not prepared to change it. The next morning the very next door room was available so I could easily have been shifted. However, the hotel was just right for the working visit I made to NYC.

They were very kind to let me make a late check out (2pm). People from the cafe next door were very friendly. There was nobody to carry luggage up. Although there are lifts, the building has many fire doors to be open in its narrow corridors, what makes it difficult to deal with luggage by yourself. The quality of the soap in the bathroom wasn't good.

Was surprised to smell smoke in the room. When asked to switch room, was informed that all rooms are the same and that it is up to the guest whether they choose to smoke or not. They gave me some spray and told me to open the windows and door. The location was convenient and the room was large. No view from my particular room but if you plan on being out a lot..... Other than the smoke smell, I would recommend it.

Very goo quite hotel in center of manhattan. for breakfast, go to captain cafe just near the hotel: great pancakes & more!!!!!!!!!

A multi-story hotel on a non-descript street, half a block from the number 6 metro line, and right across from a superb restaurant (Artisanal - try the cheese course!) and a great breakfast place (Silo cafe). The room was perfectly comfortable, except for the shower, whose temperature fluctuated wildly. A broken bedside lamp was replaced promptly when I reported it. Check-in was a little weird: getting from the Venere.com rate to the rate with taxes added seemed to be a slightly mystical process that produced an answer, but no explanation. (And taxes in New York city aren't that low - we paid about 17%!) Given that we were in town to see New York, not to luxuriate in our hotel room, this was a great find at a very decent rate ($200 incl taxes in late October). I'd happily go back.

This hotel is in a great location. It is very good value for a big city hotel. It is very clean and has all that a guest could require including a nice little cafe beside it that served a great breakfast at very reasonable rates. The room was a bit noisy but only to be expected in a big city.

The location was great. There were some noise (when showering) from the other rooms which had windows to the backyard. I would definitely stay there again. 34 th street is a great street.

Nice location and price/quality is excellent. Short way to walk anywhere. Could come back again.

It is located close to Empire State Building (5th Avenue). Room clean but small.

Standard room holidays new york is fantastic hotel union very good

A perfect place to stay in Manhatten! Close to everything- you can walk everywhere. Best price of all hotels we could find. Small rooms, but you are not gonna spend time in the hotelroom when you are in New York, so it doesn`t matter. The employees were very helpful and serviceminded. I recommend this hotel and I am definitely going back to this hotel.

The hotel was very good value for money and surprisingly quiet considering the location.The room was not huge but perfectly OK for our needs-clean, comfortable bed etc Ideally suited to people who dont want to spend a lot of time IN the hotel but want to get a good rest at the end of the day.

This was pretty much our first trip to NYC as adults on vacation. The hotel was very basic but the price was very reasonable (especially compared to other hotels in NYC!). Given that we spent most of our time away from the hotel, this was perfect for our needs. The staff was friendly and helpful.

I know it is NYC, but what you get for the price is hard to swallow. The elevator has alot to be desired. We took the stairs several times from the 9th floor,because of the slow pace of the elevator and the stairs are not very traffic friendly. The location and the cleanliness is definitely the highlights. The staff are friendly. I would not stay again if rate is almost $300. Too much money for what you get.

The Room was as expected, a great value for my cost. We were there one night for a Broadway show, back late after the show and up early to catch a train to DC. Great place to stay for value and woudl stay there again.

Quite expensive for the offered quality, but compared to other hotels in the area still reasonable

This hotel is in a prime location literally 5 minutes walk from the Empire State Building. Having researched many centrally sited (much more expensive) hotels before finally finding this affordable hotel I found the price of a room very competitive. This hotel has everything you need for a short stay in New York City.