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Hotel Chandler - Manhattan, New York

12 E 31st St - New York

Price starting from $ 154.49

Hotel Chandler is located in the Midtown East - Grand Central area and offers free Wi-Fi - just one of the extra touches that make for a comfortable stay at this romantic New York hotel.

This 4 star Midtown East - Grand Central-area hotel in New York offers dry cleaning/laundry, an elevator (lift) and concierge services. If you are visiting United States of America on vacation or for business, make sure to take some time to relax as you will find a fitness center on site, so make the most of it! Guests wishing to relax with a drink will surely want to visit the bar/lounge. Additional leisure facilities include a library. Multilingual staff at the 24-hour front desk can provide tour/ticket assistance and express check-out.

The lobby offers a TV, coffee and free newspapers. Planning a meeting? This hotel has conference rooms, as well as a business center. Other amenities include laundry facilities.

Venere Guest Rating
Guest Rating 8.2 Very Good
Based on 18 hotel reviews © 2015

A lovely hotel well,positioned and very friendly and helpful staff. Asked for a lo...

Venere Guest, GB
Read Venere Reviews

Check Availability at Hotel Chandler

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Hotel Chandler

Breakfast is served each morning for a fee.

Facilities at Hotel Chandler

  • Business Center
  • Meeting Room
  • Conference room
  • Bar
  • Laundry service
  • Lift/elevator
  • Entire property is non-smoking
  • Laundry room
  • Gym
  • Limousine service
  • Valet service
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Internet/Email services
  • TV Lounge

Know before you go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in: after 3 PM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Chandler is also known as

Chandler Hotel New York City
Hotel Chandler New York
Chandler Hotel











Hotel Chandler reviews

6.2 Fair
  • September 2013
  • Venere Guest
  • Couple
  • Australia

rooms shoe box small.. comfortable but too small..even for NY... location excellent.. staff very friendly and helpful. I think the price was too much... I should had asked discount.. other people did while i was at the counter.. they even ask for up grade...

9.6 Outstanding!
  • July 2013
  • Venere Guest
  • GB

The lady on reception (Millie) was very helpful when I arrived on crutches and asked if I could upgrade my room to a larger bed. She immediately did everything she could to help and, although I was prepared to pay, she waived the additional daily charge. She also took note of the fact that my daughter was joining me later and remembered the fact when she arrived. Considering that the hotel was extremely busy with the holiday week, the staff could not have been more helpful. The complimentary wine and cheese was a lovely touch making up for the closed restaurant for renovations (open next month). The room was comfortable and cool and very quiet. All in all I was delighted with my 5 night stay.

7.3 Good
  • May 2013
  • Venere Guest
  • Couple
  • GB

Deluxe rooms a little smaller than anticipated. Helpful and friendly staff who offered to assist at every opportunity. Appreciated the free wine and cheese in the evenings.

8.2 Very Good
  • April 2013
  • Venere Guest
  • Couple
  • GB

First impressions not great because of building work outside. But the interior of the hotel is fine. It is a relatively small hotel which we wanted. The staff are very helpful. Our room was good, and met our requests for a quiet location on a upper floor. We had a comfortable bed and a bath (which we did not expect). I would definitely recommend the Chandler if you are looking for a midtown location in New York.

9.1 Wonderful!
  • March 2013
  • Venere Guest
  • Single traveller
  • USA

I benefited from a totally gratuitous upgrade to a suite, so my comments will be somewhat rose-colored. Very tastefully decorated rooms, hot water came almost immediately (unexpected on the 9th floor). Not on a beautiful block of Manhattan, but close to the Morgan Library and the East Side IRT. Solicitous staff, undistinguished-looking continental breakfast but there are plenty of alternatives in the area.

9.5 Outstanding!
  • November 2012
  • Venere Guest
  • Single traveller
  • USA

Very comfortable rooms, great beds, sockets everywhere, free wifi, lots of light (that never happens in NY), fluffy robes, great toiletries. Staff are amazing. I had to move rooms twice due to construction noise in the first room & heat not working in the second room. These things happen - it's all a question of how the staff deals with it, and they were amazing. They dealt with it quickly & apologetically, and comped me breakfast. What's more, the waiter at breakfast knew that my breakfast was comped before i told him - not a given. Excellent location, a block & a half from all the subways around Macy's & Penn Station, easy to go anywhere. I'll definitely be back.

7.8 Good
  • May 2010
  • Venere Guest
  • Couple
  • United Kingdom

It was a special Birthday for me but the room was quite small and dark with no view. Also, by the time taxes were added, it was very expensive and we didn't realise how much that would be. However, the staff were great and so was the location.

8.2 Very Good
  • April 2010
  • Venere Guest
  • Couple
  • United Kingdom

We stayed at this hotel for 5 nights and had a great time. An excellent location very close to the Empire State Building and also a short walk from the main transport links. Within a 10-15 min walk to the start of the main shopping area. Plenty of good places close by for breakfast if you decide not to eat at the hotel. Rooms are very clean and a comfortable size with a good standard of decor and facilities. Only negative point is that wi-fi was very limited in our room. Traffic noise was not an issue as hotel is located off the main avenues. Staff are very friendly and helpful if you need any advice. Overall, a very good hotel in a great location. Not the cheapest but then hotels in New York generally aren't cheap. We would definitely stay there again.

8.9 Excellent
  • August 2009
  • Venere Guest
  • Couple
  • French Polynesia

Nous sommes restés 13 nuits à New-York à l'hôtel Chandler qui est très bien situé,sur la 5th avenue, à proximité du métro et des arrêts de bus. Il y a toujours des taxis disponibles , comme devant de nombreux autres hôtels. Le personnel est agréable et efficace.

9.7 Outstanding!
  • June 2009
  • Venere Guest
  • Not Specified
  • Czech Republic

More than expected. The room size was a NYC standard, the service was way above that. Great value for money, very comfy bed and WiFi everywhere. Extremely satisfied!

7.4 Good
  • May 2009
  • Venere Guest
  • Not Specified
  • United Kingdom

Stayed for 6 nights and booked a "Deluxe" room with twin beds. Originally got assigned to an extremely small room with a tiny bathroom opposite the lifts (the beeping noise from the lifts was quite annoying after a while!). Having said that, the room was still extremely cosy and clean. The internet connection didn't work in first room, so was then reassigned to twin bed room which was fantastic (similar to first but much bigger, especially bathroom, and much quieter). The staff were all extremely friendly and good at their jobs. Overall, I recommend this hotel strongly, as long as you can avoid a room opposite the lifts!

9.1 Wonderful!
  • June 2014
  • Venere Guest
  • Single traveller
  • United Kingdom

7.8 Good
  • June 2013
  • Venere Guest
  • Couple
  • Belgium

6.3 Fair
  • May 2013
  • Venere Guest
  • Single traveller
  • USA

7.4 Good
  • May 2013
  • Venere Guest
  • Couple
  • France

8.7 Excellent
  • November 2012
  • Venere Guest
  • Couple
  • Canada

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Reviews in other languages
8.0 Very Good
  • September 2009
  • Venere Guest
  • Couple
  • Italy

Hotel Chandler reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your business-friendly accommodation at Hotel Chandler, offering 148 guest rooms with iPod docking stations and designer toiletries. Guests can kick back at the end of a busy day and enjoy TVs with premium cable channels and pay movies. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, complimentary newspapers and phones during their Midtown East - Grand Central visit.

A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip. Bathrooms are outfitted with bathrobes, hair dryers and complimentary toiletries. Irons/ironing boards and minibars are supplied in each room to facilitate basic travel needs. Additional guest comforts include climate control, air conditioning and safes.

A turndown service is available.

Accommodation Services

  • Air conditioning
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Cable TV
  • Wireless Internet access

Distances from Hotel Chandler

Empire State Building - 0.3 km / 0.2 mi
Madison Square Park - 0.4 km / 0.2 mi
Manhattan Mall - 0.4 km / 0.3 mi
The Morgan Library and Museum - 0.4 km / 0.3 mi
Herald Square - 0.5 km / 0.3 mi
Macy's - 0.6 km / 0.3 mi
The Institute of Culinary Education - 0.7 km / 0.4 mi
Madison Square Garden - 0.7 km / 0.4 mi
Penn Plaza Pavilion - 0.7 km / 0.4 mi
Flatiron Building - 0.7 km / 0.4 mi
New York Public Library - 0.7 km / 0.5 mi
Bryant Park - 0.8 km / 0.5 mi
Fashion Institute of Technology - 0.8 km / 0.5 mi
Gramercy Park - 0.9 km / 0.6 mi
Penn Station - 0.9 km / 0.6 mi
The closest major airports to Hotel Chandler are:
New York, NY (TSS-East 34th Street Heliport) - 1.2 km / 0.7 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 5.4 km / 3.3 mi
New York, NY (LGA-LaGuardia) - 10 km / 6.2 mi
Newark, NJ (EWR-Liberty Intl.) - 17.3 km / 10.8 mi

The preferred airport for Hotel Chandler is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Chandler

  • Limousine service
  • Valet service