Hotel Sunnwies - Naturno

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CANCELLATION POLICY
Cancellations up to 3 months prior to arrival will not be charged. Cancellations between 3 months and 1 months prior to arrival we charge 3 days. In case of cancellation 1 months or less prior to arrival, early departure or late arrival, 80% of the accommodation will be charged per person.
You may cancel your reservation without penalty up until 15 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".