Hotel Speranza - Naples

9.0

This hotel is nice, I enjoyed my time in Naples but the hotel is old and need some work to be done in the rooms and toilet but generally on that price, the hotel is fine. Nice location and staff are very polite and helpful.

7.7

The hotel is situated in the vecinity of the railway station and offers for those who want to travel and visit the neighbourhoods of Naples many possibilities.

8.1

quite near to the station and easy to look for. not as bad as what I thought before. The surrouding of the hotel is just like everywhere else which near the station. We didn't find any thief or begger. But the building and rooms are quite old. Overall it is worth the price.

5.2

This was not the worst hotel I've ever seen, but it did leave a great deal to be desired. My roommate and I went out and purchased shower shoes because cleanliness was questionable. The hotel is old, but old doesn't have to mean dingy. It could've used some sprucing up and I was quite concerned about whether things had/had not been cleaned.

0.7

This place was terrible! The worst hotel I have ever stayed in. It is in a nasty section of Naples, prostitutes, beggars and pickpockets waiting outside the hotel. The room was dirty and dismal. The bathroom was dirty and had a damp smell. The blankets on the bed were tattered and stained. Everything was broken,chair, headboard, toilet seat, sockets hanging off wall. The shower did not work in our room and we were offered a discount of 3 Euros! Hotel would not take credit card payment.

0.9

El hotel no es nada confortable. Esta situado al lado de la estacion central de Napoli y por la noche para llegar al hotel se nota tensión. Los recepcionistas son lamentables en su educación. Las habitaciones no son pequeñas pero el baño sencillamente es impresentable. En resumidas cuentas, si vas a estar una noche de paso por Napoli, te puede servir, pero solo para pernoctar una noche. PD: En el precio no estaba incluido el desayuno, por lo que es algo caro.

8.9

Good value for money, excellent service, perfect location. The facilities were clean and tidy although somewhat worn out.

10

Personale cortese, servizio impeccabile!

6.0

People were quite nice, and the hotel was about what I was expecting, you can't ask more in the area wchich it is. However, I wouldn't have expected people dancing over my head the whole night!

4.1

Hotel situé près de la Gare, relativement propre mais très vieux. Accueil pas très chaleureux et petit déjeuner déplorable. De plus la première nuit avait déjà été débitée sur la carte bleue, ce qui aurait posé des problèmes en cas d'annulation. Je ne recommanderai pas cette adresse.

8.6

Very good! We were lucky to get a room opening on an inner courtyard: it was very peaceful and quiet in such a sector very close to the station

2.5

"Dodgy" hotel, in a run down although central area, extremely badly maintained, with very poor facilities and far too high prices compared with what it's offered. Definitely not a recommendable place!

3.9

Cockroaches in the rooms, very unclean, unhelpful staff, wanted to move hotels but they wouldn't let us unless we paid all the money before we left!! Moved rooms 3 times!!

6.1

bad, because we couldn't use our Visa card.

7.9

This hotel is really quiet, the rooms are simple but clean; the hotel is located perfectly near the city center, shops and markets are just a step away. For people who need their own bathroom and don´t like to stay in a youth hostel but also don´t want to spend much money, it´s the best choice. The manager is very friendly and shows you the best places to go in the evening. Cathrin & Jana, students from Germany

7.5

Although the hotel allows the immediate confirmation, don't book a room for the same day. I did it! When I arrived in the hotel, they didn't have information about my room! Generally, small hotels in Naples don't have familiarity with Internet!

6.2

Well, it is not a luxury hotel and it is a bit noisy both with the rooms and also in the surroundings (it is located in a busy street with cars passing all night). However it was the chaptest deal in Naples and snce I was there only two days, it was fine.

7.5

honestly we chose the cheapest hotel on this website ;-) BUT it was a good surprise!! it's situated very near from the main station... about 2 minutes! the hotel itself was clean and the room we had was big with a clean bathroom (and towels). the staff isn't bad (they let us let our luggage in a room during the following day), but they really can't smile... it was the 1st negative aspect! and the 2nd thing: breakfast is NOT included in the price!

3.4

AVIS A TOUS LES FRANCAIS. HOTEL A EVITER (FENETRE DONNANT SUR 1 COUR "POUBELLE", PAS DE CLIM, DANS LA SDB :LAVABO "MOBILE",ECLAIRAGE AU PLAFOND, ACCUEIL INDIFFERENT "ILS EN ONT RIEN A FOUTRE DU CLIENT") HOTEL PAS TROP MAL SITUE A QUELQUES METRES DE LA GARE APRES 5 JOURS PASSES A NAPLES JE VOUS CONSEILLE DE CHOISIR UN HOTEL DANS LES ENVIRONS (POMPEI PAR EXEMPLE) NAPLES EST UNE VILLE SALE ET PAS TRES ACCUEILLANTE POUR LE VISITEUR!!! Bon séjour pour ceux qui y vont (il n'y a que le prix mais est-ce vraimment suffisant?) Salut à tous et bon voyage

6.8

Breakfast were not included as understod from hotel sight,hotel has no credit card machin (so ,they give me a discount of E5 !),hotel owner was very wellcoming ,but other employee were not (they may be don,t knew English!)

7.4

The hotel locates in the excellent location. Only the cleanliness that have to improve.

2.4

This place was awful! It was in a nasty section of Naples. The room was dirty and dismal. The bathroom was dirty and had a strange odor. The blankets on the bed were tatered. We arrived very late and checked out the next night. We stayed the 2nd night only because the manager told us we would have to pay for all the nights for which we reserved. We went to the tourist office at the train station to inquire if this was true. The tourist office told us that the hotel was lying, so we checked out the next morning, and only paid for the nights that we stayed.

2.2

This place was terrible! It was in a nasty section of Naples. The room was dirty and depressing. Poor lighting, static TV. Very noisy from the street all night long. The bathroom was dirty and had a strange chemical odor. The blankets on the bed were dirty and tatered. We arrived very late and checked out the next night. We stayed the 2nd night only because the manager told us we would have to pay for all the nights for which we reserved. We went to the tourist office at the train station to inquire if this was true. The tourist office told us that the hotel was lying, so we checked out the next morning, and only paid for the nights that we stayed. We had to pay cash, because they would not accept credit cards. There was no elevator, so we had to lug up all of our suitcases to the second floor. There are no rooms on the 1st floor. The tiny lobby area shown on the website was filthy. I wouldn't even sit on these chairs.

8.4

Einfach ausgestattetes Hotel in sehr günstiger Lage in unmittelbarer Nähe von Bahnhof und Busbahnhof. Liegt im afrikanisch/asiatischen Viertel am Rand des Centro Antico. Nicht für jedermann mit ausgeprägtem Sicherheitsbedürfnis oder gehobenen Ansprüchen. Bad in Zimmer 111 renovierungsbedürftig. Ich war aber zufrieden.

2.4

The hotel was particularly dirty, and totally different as what was written in the web page. Moreover, credit cards and cheks were clearly refused: the hotel master just want us to pay cash. We were totally desapointed.