Hotel Serius - Naples

Asking for a taxi was a misadventure. I was told it was coming in 2 minutes. After 10 minutes, the receptionist confirmed that it was still coming in 2 minutes. Eventually I had to move on foot. On the road, I was picked up by the taxi - the driver claimed he had declared 10 minutes not 2. In any case I was really disappointed by the way the receptionist handled the situation.

Very good hotel, really

Premesso che gli alberghi di Napoli sono generalmente cari e in edifici o zone scadenti, Serius merita sicuramente una quarta stella. Ubicazione buona (bus fuori la porta, vicino alla tangenziale e 3 stazioni entro 500 metri) hall impreziosita da sculture metalliche.Letto un po' duro (ma altri ospiti non confermano). Grave difetto: la camera ha un termostato ma la temperatura è comandata solo dalla portineria per ogni singola camera! Per il resto buone le dotazioni (cassaforte in camera) bagno pulito e spazioso. Portone girevole di irritante lentezza. Strano, ma la mia prenotazione non era a mio nome ma come "Venere". Comunque -avendo buona esperienza della concorrenza- consiglio quest'albergo.

My husband and I enjoyed our stay at this hotel very much. Good bus links to centre of Naples and Vomero region also the underground was 5 minute walk from hotel to centre of Naples and in the other direction to the small towns along the coast. The staff were helpfull and a good breakfast was provided.We will use this hotel again

The hotel was clean and comfortable. I found the staff very helpful and courteous. I would stay here again.