Hotel Colombo - Naples

2.5

Non lo suggerrirei a nessuno. Inconcepibile che sia dichiarato a "tre stelle" una situazione di questo genere. Non ho mai dormito tutta la note per rumore, paura che qualcuno entrasse in camera in ogni momento, sensazione di pulci, etc. DA DIMENTICARE

2.7

no more hotel in napoli like colombo

7.7

Hotel was in a slightly dodgy area, but was an easy walk from the Naples train station. We had a fairly nice room with a double bed, room had a bar fridge, and a relatively new shower. The shower itself was tiny and a little difficult (strange showerhead), but other than that we happy with our stay. There was some street noise, but that is Naples for you.

7.2

I really enjoyed my stay. The hotel is in a great location particularly for trains round the bay of Naples with the Circumvesuviana terminus beung only 100m away. I was on the top floor and it was perfectly quiet up there I had heard it was in a red-light district but even walking back fairly late at night I saw no such thing.

7.2

Staff were very friendly and helpful

8.7

Hotel Colombo offers an excellent relationship between price and quality, very friendly, helpful and welcoming staff and a good location for exploring the center of Naples. For people sensitive to noise, the surroundings of the hotel are probably too noisy, otherwise the hotel is very recommendable considering the prices and the quality it offers.

6.9

As long as you are clear what you are getting then the hotel is fine. The guy on desk when I arrived spoke reasonable English and was very helpful but at other times the staff were less so. So I was quite lucky. The room was a bit cramped but on the other hand, I booked a single and it WAS a double bed, just a slightly cramped room. Bear in mind Naples is a lively, noisy grubby place with lots of street life. The hotel is near the station with all that that entails in any big city. But it is very close to the railway lines, restaurants. I found the noise level was fine, even with the windows open. If you are a young traveller like me out to see the sights, then this is well located and good value. If you are prissy or elderly or looking for a refined holiday you ought to be looking in a different area. I'd book it again.

7.6

Enjoyed my stay there. The reception desk staff we very welcoming and gave me directions to all the touristy stops in Naples. Great!

9.5

Excellent value for money, very friendly and accomodating staff.

0.0

when we arrived at the hotel at midnight we saw that the hotel is not in the nice area.the road which the hotel is located,was full of hookers.We didn't even get out our car.We passed by the hotel.İt was very bad experience for us.The hotel charged the room rate.

5.1

El hotel no está mal del todo, pero el barrio en el que se encuentra es espantoso, por la noche hay heroinómanos y prostitutas, no obstante está muy cerca del casco antiguo que es una zona muy interesante.

7.6

The only drawback was that you didn't feel safe after dark in this area. Other than that, full of character, location was handy to train station and bus system.

3.1

single room too small!

7.1

El personal del hotel fue en su total muy gentil, y el servicio prestado satisfactorio, la unica reclamacion que quiero dejar explicito fue que a nosotros nos cobraran los tres dias de desayuno, al cual estaba seguro que venia dentro del pacote del hotel, mejor el bed and breakfast, osea si el dicho hotel se nombre un bed and breakfast, me parece raro que al momento de irnos se nos cobren tal servicio. Lo hemos pagado porque ibamos a dejar el equipaje en el hotel hasta la hora de coje el tren, por lo tanto no se si servio de cierta forma de acoso... sin embargo fue barato, pero no quita la honradez de avisarnos antes de desayunar que ese servicio no vendria con el precio, para que el cliente pueda ter la opcion de dicir querer tomar el desayuno en el hotel o en el bar de la esquina. Ademas habian carteles por todos los lados diciendo que si el cliente desease podria tomar el desayuno en la propia habitacion... Bueno aqui queda el depoimento para que los futuros viajero puedan dar a confirmar o no mi version. Saludos

4.6

Hotel has 2 entrances both locked at night. The rear one faces a street in which prostitutes frequent. In the mornings we had to step over used syringes in the street. Being so close to the railway station and in a poorer neighbourhood makes this area a tad worrysome at night. Showers were liable to temperature fluctuation and you can scald yourself if not careful, in our room your knees were up against the wall if seated on the toilet! MAJOR NOTE AIR CONDITIONING IS CHARGED FOR EVEN THOUGH IT IS NOT STATED ON THE VENERE WEB PAGE AND THE HOTEL WILL DEBIT YOUR CARD ON RESERVATION TO VERIFY THE DETAILS, YOU WILL GET A CREDIT BUT HAVE TO PAY THE EXCHANGE RATE CHARGES. Not good for children due to the area, breakfast is of poor value when you can get better in a street cafe, but to be fair they don't seem to object how much you eat but only offer one drink and a fruit juice

8.4

La atención prestada por parte de los propietarios es magnífica y el hotel, aunque pequeñito, es agradable. La zona no es especialmente bonita, pero es un defecto de la ciudad en general. Toda la parte antigua de la ciudad está muy abandonada. Eso si, está muy cerca de la estación Circumvesuviana (perfecta para acceder a Pompei, Herculano, Vesuvio...) y es muy facil llegar desde la Piazza Garibaldi. En general, muy bien.

2.9

Air conditionin not included in price. You have to pay extra to get A/C functioning. Breacfast was also not included in price.

0.9

room was terribly small ! I asked them t change it but I got a similar one. Bathroom was so small that it was so difficult to stay inside.

7.7

We really enjoyed our stay at the Colombo; the hotel staff were really great and although the rooms were pretty tiny, they were adaquate for our needs. The taxi driver on the way up warned us about the rough neighborhood, but it really was no worse than staying in New York; Actually we were really close to a major road with plenty of shopping, restaurants, and markets, and the metro is very near the hotel.

7.7

My only concern with my experience at this Hotel is that in the web site they stated that your credit card is only for reservations, at my arival I provide a different credit card for my expenses however they charge both credit card creating a extra expense of $25.00 on the credit card for used for reservation, I am going to request a refund for their mistake. Other than that everythis was ok.

6.6

Single room with a quaint but functional bathroom. On the whole very clean, only disadvantage being the area, which was very noisy. Staff were friendly and although they couldn't all speak English we managed to make ourselves understood. For the price it was value for money, although because of the noise from the streets I wouldn't stay there again.

8.5

Very cheap hotel in a very dodgy part of the city. The staff were helpful and the room basic and noisy. We got what we paid for!

8.5

This is a quaint little hotel. The staff is very friendly and helpful. I battled to find the hotel from the train station nearby but that is due to all the road works and places under construction. It is very central and comfortable.

8.0

Considering the low price, this was a good accomodation since I was traveling alone. The surrounding area is loud at night and I was warned by a taxi driver it's not safe to be out and about in this area at night. The bus and train stations are within walking distance. The staff was very friendly and competent.

6.8

The room is small and filled with smoking smell.The location is very good and the employee is handsome and helpful.Pay attention the price of room is not including braskfast, so other 3 euro should be paid for braskfast. And the food is not good.

8.3

1) Spaciousness of rooms: for my body heigth (1,88 m) douching facilities were somehow narrow 2) Surroundings near the train station: in the evening some tendency to redlight area... .

6.9

Hotel well located to visit the historical city. Welcoming by employees was kind and efficient.Our room was unfortunately very small.

9.5

A very safe and secure room in a VERY poor area of Naples. Excellent value - pleasant competent staff with very little English but they get by and cant do enough for you.

9.9

I would have loved it more,if there could be a resturant for lunch and dinner.

6.0

Stanza minuscola con bagno piccolissimo. La finestra non chiudeva ermeticamente quindi entravano spifferi d'aria fredda. Non c'era il termosifone, il riscaldamento veniva dall impianto di condizionamento d'aria che però era rumoroso e la seconda notte si è anche rotto! Per il prezzo pagato comunque sono inconvenienti che ci possono stare... inoltre la zona è ottima perché l'hotel si trova nel centralissimo corso umberto I a poche centinaia di metri dalla stazione.

9.4

shower cubicle small but adequate with plenty of hot water. staff extremely efficient and welcoming. we thoroghly enjoyed our stay and whole naples experience. the hotel is ideally situated for trains and buses.

10

´Great personal and a great palce to stay.. A hotel to tell the freinds about

9.5

It's small hotel with small rooms but a wonderful atmosphere and excellent value for money. A main road with nice shops out one entrance and a seedy part of town out the other. As long as one keeps one's wits whilst outdoors its a wonderful experience. Close to the railway station and numerous eating places close by. Staff most helpful and kind.

3.8

Hotel located in a poor area , croweded ,dirty and very noisey. It was very hard to sleep in this hotel.

7.4

L'hotel Colombo est propre et bien tenu. Certes il est situé dans le quartier le plus bruyant(jour et nuit) , animé et mal fréquenté de Naples (gare centrale / Garibaldi) mais la proximité de tous les transports en commun est idéale pour les visites au quotidien et on se fait vite à tout cela car Naples est Naples. L'accueil de l'hotel est distant et froid mais poli et courtois. Le prix payé est bien celui annoncé par Venere.com. Pour un petit budget cela peut être un choix possible.

9.7

THe staff of this hotel were very helpful

3.5

Staff unwelcoming. Rooms are dirty. I wouldn't stay in this hotel again.

7.2

in the midth of (italian) life

4.2

Dangerous and loud street, but not far from the train station. Breakfast is not!!! included, so if you go to one, you are charged 3 euro when you check out (they do not inform you about that in advance). Air conditioning is also not included. If you want it, you pay 5 euro/night. Therefore, the price comes to a numer as you could pay in a nice (3*) hotel. Booking on-line they inform you that your card will not be charged, but when you check out, they give you credit card authorization to sign (for 1 night stay). There are plenty other hotels around train station, which seems much better.

5.1

The hotel staff was very friendly and also gave us good tips about restaurants. The reception hall was very tidy and nice, but going to the rooms was quite a disappointment. The rooms were tiny and dimly lighted and the beds squuecked.

4.5

Very noisy part of town. Room faced on an alley where the noise was incredible. We were aware that Napoli was an "interesting" city and we only stayed one night.

9.4

L'hotel est parfait pour un séjour ludique en amoureux! La chambre est petite mais le lit grand et agréable!On donne directement sur le quartier des marchés près de la gare, et si l'ambiance n'est pas des plus calme, on baigne dans la vraie ambiance napolitaine!

7.7

Street outside was noisy, but hotel was relatively easy to find with clean rooms.

6.7

Average hotel, no bad surprises, although breakfast was basic.

8.5

Nice staff very helpful, kind end honest also excellent services. thank you venere.

8.0

the staff at the colombo was extremly welcoming and helpful. the hotel was only a short distance from areas of interest. the room was neat and clean if a little small. we had a great time.

7.1

Rooms differ in size. All rooms equipment is rather old, but everything is clean. The area around the hotel is very noisy and not pleasant in the evening, although convenient for trip to Pompei. Reasonable accomodation for this price.

9.3

L'hotel Colombo est un bon hotel de centre ville c'est à dire bien placé, dont les chambres sont propres et spacieuses, salle de bain un peu juste et accueil sympa. Centre ville voulant dire aussi un peu bruillant le samedi matin et le dimanche matin à cause du marché ( les boules quiès ne sont pas inutiles). Dans l'ensemble très bon rapport qualité prix.

9.8

We were really very content with our stay at the Colombo. Thanks!

6.4

Piccolo albergo pulito immerso nell'atmosfera un po' trash del mercato di Porta Nolana... Vicino alla stazione Centrale e a due passi dal molo Beverello. Le stanze singole sono un po' sacrificate e i bagni ridotti al minimo. Tutto pulito. L'Hotel è OK (dato il prezzo). Se avete una certa età o grossi bagagli chiedete piani bassi (no ascensore).

4.5

My friend and I had a bad experience of stay at hotel Colombo on 22th Sep. The staff gave us a 5th-floor twin room even it look like many rooms were unoccupied that night. The worst thing was their elevator was broken. And the staff was not friendly. So I won't recommend this hotel to you.

8.4

good service, friendly people, bedroom and bathroom fairly large, perfect location for a short stay in naples (close to buses, train station and airport). for longer stays, a more beutiful neighbourhood would be better.

9.2

The location was fabulous. Located within easy walking distance of all major transport exchanges, plus being not far from the historic centre made it ideal for a tourist. The location also offered the daily market that was on the street outside. This might not be for some but it was great for immersing yourself in foreign culture. The rooms were fully equiped with air conditioning (needed for high heat in summer) and television offering a wide variety of channels. They accepted all major credit cards plus offered breaskfast, water and postcards. :)

6.1

Hotel is in old center of Naples; surroundings are dirty, building has vary steep stares and no elevator, nightly “activities” are high (even at day), main railway and bus stations are very near and convenient for tours around Naples (Vesuvius volcano and Pompeii are must-see). If you want to get direct feel of Naples and travel without children, this very good choice for couple of nights.

2.0

This was the worst hotel I have ever stayed at. DO NOT STAY HERE.

7.2

A cheap-and-cheerful hotel, you get what you pay for. The staff are friendly, with a good location close to the station. The rooms are a bit run down, and the noise from surrounding streets can be high.

8.0

The location was perfect, within walking distance of the train station, very central. The staff was able to provide us with a map and point us in the right direction. It was clean and the beds were comfortable. Venere response time was wonderful.

3.8

Nice employees who speak French and English but poor quality of baths and toilets (very small room) and even if the rooms look quite clean it is very old. Besides the neighbourhood is not very safe. Not far from the station which is a good point (trains for Pompei and Amalfi Coast)

5.5

Very seedy area, if convenient for trains. Rooms small, very steep stairs. Bathrooms cramped and in need of rebuild. Other facilities rather basic. Very nice and haelpful staff.

7.2

This hotel is right in italy. not a tourist area but when you step out the door, you wait to see Mama Lucia. not much in the sense of comfort but authentic. you love it or you hate it. i love it.

9.2

We arrived in late December by taxi late at night. Surroundings looked grim. A lot of rubbish in the streets and shops boarded up. Once inside the Hotel, The welcome was friendly and efficient. Next morning and every morning found on entering the street outside that there was a lively and local market which added tremendous atmosphere. This hotel is highly recommended as it is near the station for the coast, Pompeii and Vesuvius. Although the area around is a little bit rough, its good value for money and very clean. The staff obliging and the breakfast room basic but adequate.

7.0

The hotel was like we expected. We only had a dispute about the price: although we called the hotel in advance that we would be one night later (our flight was cancelled)and at the phone they told us that there was no problem at all, and that they would change the reservation into a two nights stay instead of three nights, we had to pay for the night we were not there. We tried to discuss about this, but it was 6 a'clock in the morning and you never win discussions with Napolitani!!

2.4

I asked for a twin and a single room either ground floor or with lift access as I am nearly 70. They asked for my credit card number so I presumed they had the facilities I had requested. When we got there we faced a winding staircase, in the twin room the beds were touching each other and we could only get one suitcase into the room. The single room just had room for one suitcase. The bathroom was so small that to sit on the toilet your knees were up against the bidet - and I'm only 4ft10ins tall. The man on reception was surly and insisted I would pay for the three days I had booked. So, feeling intimidated I signed the slips for the two rooms. We then had to drag our suitcases around Naples until we found another room! In 8 weeks of travelling around Europe, England, Ireland and America this was the only bad experience we had. I still feel he had no right to charge me for the rooms as they had taken my booking under false pretences. I would warn anyone from using this hotel.

9.4

Excellent value for money, I would happily stay here again. Convenient for cheap shopping/eating, transport and the centro storico. Situated in a fascinating, friendly and very 'neapolitan' market area - we and the children loved it here. Note: I rated noise level in rooms as 'excellent' not because it's particularly quiet but because the noise was wonderful. Other reviewers are right about the shower cubicles being small: I slept in the bed rather than the shower, so this wasn't a problem.

5.3

A good place to stay for a few days. Double bed and shower cabin a bit small. Nice to have someone speaking French.

3.9

The price of 65 EUR is not so little that there is a poor service ... the rooms - especially the bathroom smelled terrible and we had fear to get lice ... the sourrounding location was terrible dirty - the waste towered up on the streets. when we arrived (saturday night) we had fear to be hold up ... our room was on the third floor and to get our luggage there was quite a challenge because of the small steps ... it is only a place for people who really don't care about cleanness and space ...

8.5

Its a cheap hotel in a great location. 5 mins walk from station. Very Noicy. But if you are working on a budget this is the one!!

2.5

It was the worst hotel room that I've ever been into. There is no lift so I had to walk up the stairs. The linens were filthy. I didn't use any of them. The room was so small that my husband and I couldn't move around freely. The walls are thin and can hear everything. I wouldn't stay at a place like that for free.

7.1

Zentral gelegen (zu Fuß mit Gepäck zum Hbf), in Fußgängerzone, "mitten drin im vollen lauten Leben". Alte Räume und Sanitäranlagen, aber alles Notwendige vorhanden. Sehr gute Betten. Wir kommen wieder !

9.4

the hotel is located conveniently central and near Railway station. Service is super and friendly. The only thing is there isnt a lift and to get to yr room you might have to go up 2, 3, or 4 floors with steep steps. But they help u with luggage and with any other thing u ask. Most welcoming.

3.6

The hotel is safe and the location ist good for as well visits to Naples or Pompeii or Sorrento. Circumvesuviana Station is just behind the hotel. Sorry, but thats all the positive things about the hotel. Staff is unfriendly, rooms are noisy (ok, its Naples), extremly run down. Had to pay 5,- Euros more per day than venere quoted. Would not stay there again.

6.5

All was OK, except the bathroom was extremely small, to the point of even making difficult the shower. Anyway, for the price paid it could be endured taking into account its location.

5.6

Kleine Zimmer, nicht besonders attraktiv und auch nicht gemütlich. Wir waren bei 35Grad in Neapel. Zimmer sehr stickig, ohne Ventilator. Klimagerät kostet 5 Euro extra pro Tag. Die Lage in der Nähe des Bahnhofes ist zentral, alles ist fußläufig zu erreichen. Frühstück kann man gegen 3 Euro pro Person bekommen.

9.9

We have stayed in Hotel Colombo twice now, and found the staff very helpful and friendly.The area where the hotel is based is a well located, as you feel that you are with the real people of Napoli. The hotel is close to shops, reataurants and train station. Also very easy access to airport.

6.7

Hotel good for price. Shower cubicle far too small.

6.2

what you could expect in naples for that price, but poor compared to two star hotels elsewhere; the aircon was silent, but blowing right into our face while sleeping; the room was very clean and noises from outside limited.

5.9

We had some problems at the check out, because the man at the counter couldn't speak English at all. This delayed our departure so much that we missed the boat we were going to. We misunderstood each other for a long time, which was quite an unpleasant way of leaving the hotel.

5.7

Basically, you get what you pay for.... The hotel is reasonably located but not in the greatest part of town; on the other hand, Naples in general was a bit shady. We felt we had decent service; but with a family, we probably would have been more comfortable elsewhere where it was a more family friendly environment. The second time we stayed there, our room was pretty noisy and unfortunately, smelly.

3.5

We just returned from from our trip to Italy and in the mail was my debit card statement. I was charged twice for the room. I had paid initially when I booked the room with your company. Upon checking out, the clerk said that I needed to pay upon leaving as the credit card charge with the original booking was just a way to hold the reservation and that the card would not be charged. I have statements for both charges from my credit card companies. How do I go about getting a credit for one of the charges? Please help. Jerry Lachance

7.1

First of all, why are you going to Naples? Seriously, why? Think about staying in some of the smaller cities around, like Sorrento. Anyway, this hotel was ok. Nice price for the location, but noisey as all get out. It seems that the drivers in Naples never sleep and they always use their horns. seriously consider staying in some of the smaller towns.

6.9

If price, air conditioning, and convenience to the central train station are important to you then we recommend Hotel Colombo. You will be doing a bit of “slumming” by American standards. We found the room adequately sized, but with a tiny bathroom (We had one of their smallest rooms), quiet, safe, and reasonably clean. We spent 4 nights there.

6.7

Good place to visit easily Napoli and other sites. Very nice open market near the hotel. Bathroom very, very small. Air conditioner without temperature regulation quite imposible to use all the night if you want to stay in good health. The room was clean. Level of noise acceptable from the outside, but hope to have quiet neighbours if you want to sleep. Not so bad for an hotel in center town for this level of price.

7.8

the surroundings are a bit rough but the hotel was very nice. the price is very reasonable. the street nearby is under construction so it is very quiet in the evening. 5 euros extra for air condition but well worth it. we were very happy with this hotel.

7.5

good place for real napolitan feeling.

6.8

Hotel Colombo is close to the central train station in Naples. It´s also close to the other train station in Naples as well. The hotel is located about a block or two from the main street. Naples didn´t impress me at all, but the room was alright. The bathroom though was really small. The good thing about the room was that it had air conditioning.

6.7

The Hotel was exactly as I expected. Nice people, a bit noisy area. Good relationship price/quality

6.5

The people in my group had no problems with their rooms. Everyone enjoyed the stay. The one problem was the area outside the hotel. The pavement was being replaced and also at night it was a very rough neighbourhood and rats could be seen everywhere.

4.8

we were stowed away on the 5th floor. No elevator, so going up the stairs was really difficult. The staff and owner were very helpful in bringing up and down our luggage, but this fact , no elevator, should have been stated on the website. Just in case elderly or pregnant people want to book.

8.2

The rooms are rather shabby but quiet and the shower is barely wide enough to stand in.The hotel is located close to the train station which is a fairly rough area, but the daytime hustle and bustle of the streetlife and the busy market on the adjoining street reminds you that Naples is a crowded, dirty, living city and not an 'open-air museum' like Venice or Verona. The Hotel may be a little worn around the edges, but the room rates are very resonable.

5.3

This hotel is located in a street that is torn up, with litter everywhere and we actually could see rats running around in the street. Not in the best of areas and as two women travelling together we felt very threatened and made sure we were in our room by dark. Staff not at all welcoming and only did what they had to and no more. Found that all the areas of Naples that we saw were dirty and threatening and would advise people to skip going here unless they really wanted to visit - everyone we spoke to who had stopped in Naples felt the same.

9.3

The hotel was located in a non touristic authentic area. It was a good start for sight seeings in Napels. Very friendly employees. No problems in finding the hotel. There is a public market every day.It is a good adress for people who want to live in an authentic area to discover Napels old center by feet.It is the second time i used venere com for hotels in Italy. very good service and good relationship between price/quality.We had also good experiences in Rome last year.

5.4

small hotel, small rooms, the welcome was not very warm. The Price is okay. I have had room 33 (Single) I paid the surcharge of 5€ for the aircondition. The problem was that the cold air came direct to the bed with no chance to correct this. I have had the choice of "cold storm" or heat. The stairs to the third floor are very small and high. The surrounding is very interest.

8.2

Not good was that they were very rigid, when we wanted to leave earlier than said before. They wanted us to pay a penalty.

7.4

The place was good for this price category. The central location is useful for day trips to places like Sorrent, Pompeji etc. disadvantage: the noise level from outside (my window did not close properly). Because of sickness I could only stay for half of the reservation period, but I had to pay for the complete period at the hotel reception. It does not seem that I will get any kind of refund for this, so this is a disadvantage of the "reservation system": too inflexible

7.4

The hotel Colombo is situated in the vicinity, but not ín!, of a less attractive neighborhood At night the street of the hotel looks at first sight maybe more threatening than it actually is The old centre and the piazza Garibaldi (train station) are well within walking distance. There was not much noise from the outside in the room (not more than reasonably expected in such a chaotic city) Service was what could be expected at a 2 star hotel. We didn't have breakfast inside the hotel. It is not included, and next to the hotel is a nice bar where one can take a cappuchino and a sweet cake for breakfast, standing at the counter

7.9

This was a friendly, central and pretty clean Hotel. Although the shower in our room was pretty dirty and could have done with a good scrub. We possibly could have picked a better weekend rather than Easter Holiday's as nearly everywhere was closed. The transport was off part of the afternoon on Sunday/Monday. We walked most of time. We bought a three day travel pass costing €25 each but didn't really get the benefit of it. We did go to Pompei which was great. All in all Naples was beautiful and we would love to go back but would book a hotel closer to the Port of Naples and not around bank holidays.

6.1

The hotel is an ideal place to stay if your expectation on comfort an space isn't that high.

8.4

We enjoyed our stay. The staff were very friendly. The hotel is in a good location - very central and in a lively area.

6.2

I would recomend more thana few nights as the area is rather poor at night, though the local market was very good, especially at the week-end.

7.1

Small rooms but clean, good respondence betwenn web page and actual property, central location. Ideal for short periods and low budgets.