Hotel Casanova - Naples

9.1

We just stayed one night at this hotel before going home. Except the few windows in the room, the hotel is good, quiet and near the station. We had breakfast in a bakery near the hotel. The staff is warm. We had a nice stay in this place !

10

Das Hotel Casanova ist der ideale Startpunkt, um die Stadt Neapel kennenzulernen, aber auch für Ihre Unternehmungen darüber hinaus, wie etwa zu den Inseln Capri, Ischia, zum Vesuv, den Archäologischen Ausgrabungen und zu den vielen interessanten Museen. Die Altstadt ist gleich nebenan mit ihren berühmten Kirchen, der Spaccanapoli, den unterirdischen Anlagen Sotteranea in der Via Tribunali. Neapel pur. Das Nahverkehrsnetz ist sehr gut ausgebaut und bringt Sie schnell und preiswert an alle interessanten Orte. Bahnhof nicht weit. Was zu futtern, und nicht zu vergessen, den wohlschmeckenden Neapolitanischen Kaffee, bekommen Sie alle paar Meter, aus dem Hotel raus, nach links gegangen, gerade mal 10m. Besser geht's nicht!

8.3

Clean rooms, comfortable beds, plenty of hot water. Just what we were looking for.

8.6

I have been staying at this family owned and run hotel for 9 years now. The ivy-covered main entrance is located at the end of a quiet cul-de-sac just 10 minutes walk from Naples Central station. As a result, it is a quiet oasis near the centre of the bustling metropolis with excellent transport links to all the archaeological sites on the Bay of Naples. While breakfast is not included, there are many cafes and restaurants nearby, as well as local grocer shops on the same road. There is also a good supermarket within 5 minutes walk on the way to the main central station. I would not hesitate to recommend this accommodation as a secure, cheap and clean hotel. I had previously stayed at three other hotels in Naples before Hotel Casanova, but on the last eleven occasions I have holidayed there. This has been at different times of year, both by myself and with my wife and son, and I have never experienced any problems. While the neighbourhood is ethnically diverse, surrounded by traditional, rather than modern, Naples-style apartments and small community-oriented retail outlets, I have always felt safe. Unlike some budget hotels I have found the Hotel’s rooms to be spacious and clean. Importantly, for Naples, they are quiet enough for a good night’s sleep, and most are with on suite shower facilities. In fact, during my last visit these were almost as large as the bedroom themselves. In particular, I have always found one of the managers, Giuseppe Arzillo, to be very friendly and helpful with a good command of the English language, and he is the best to talk to if you have any enquiries about staying in Naples. Overall, highly recommended as alternative budget accommodation for those not seeing a luxury hotel.

8.0

Many positives The hotel staff was excellent. The rooms were OK. Pretty low end, but clean and reasonably comfortable. The location is good, but the directions for finding it are awful. Basically go to the end of the square towards the caffe Kimbo sign and turn right at the first main street. Casanova is ahead of you about four blocks on the right. You may be able to see it better from across the street. There is a sign on the building. The neighborhood is OK. Ive seen other comments that say it was bad, but I didnt see any problems. I did see a couple of ladies who might have been hookers but they didnt solicit me, probably because I look too old. The crowds on the street are numerous and you wont really have a problem walking around. Its mostly a working class-middle class crowd. There is an excellent open air market near the train station. Prices are as good as Ive seen anywhere, even Mexico Dont stay there if you need a class hotel. But if youre on a budget or, like me, just dont want to spend much money, then I would recommend it. By the way, I paid 35 a night for a single, but I noticed a week later that the price was quoted as 40. I d still pay that and be happy.

9.4

I like this hotel. Perfectly located (it is a convenient walk to Piazza Garibaldi) and nicely priced city hotel. My room was clean, comfortable, pleasent and quiet, the bathroom very good. Staff friendly and helpful.

8.1

The place was lovely,convenient for everything. Surrounding better than expected. Back entrance absolutely fine.

6.8

The hotel was really nice. very close to main starion, and the stuff is very kind and friendry. and really welome for Japanese.

0.0

This hotel is the worst hotel one can ever imagine. The worst location, to get there, you need to pass a street full of garbage; the disgusting equipment, no window, all the stuff in toilet seemed a hundred years old; the worst service, worst of all, a group of liars. I had some quarrels with them, so when I was ready to leave, they lied to me, that there was something wrong with the payment machine, and charged me double price, just unbelievable. All in all, this so-called hotel doesn't worth a penny, even one night is unbearable. I feel disappointed by Venere too, they should do some research first.

10

Perfectly located and reasonably priced city hotel.

7.9

Na krótki pobyt polecam - pokoiki ładne, dogodne komunikacyjne. Ale otoczenie hotelu nie jest najlepsze (jak w większości miast w okolicach dworców).

9.4

Hotel Casanova was perfect for the needs of myself and my wife. It is an easy 10 minute walk from the train station, it is not "fancy", but it is clean, and the staff is friendly and helpful. It is in a less desirable part of town which would frighten some potential customers away, but that just seemed part of the adventure of staying there. My wife and I never felt threatened or in any kind of uncomfortable situation. There is internet access and the prices are more than reasonable.

6.0

good location for starting an interresting trip through Naples. Hotel is cosy, the room isolation is very bad, rooms very small with an excellent bed, but a horrible shower. but for the rate a good possibility.

7.8

We liked the hotel and central location. We always entered from the main street of Corso Garibaldi (just south of Via Casanova in an inner courtyard that is locked during off hours. Ring the doorbell on the N side of the door.) as it was more convenient for us and I suspect that it is safer. People were very nice to us and we had no crime problems, but be on alert. Naples is still known for petty crime. Parts of Naples were still dirty from the garbage strike, but we had lots of fun. We were there for 4 nights in late March 2008. It was often cold (lows of about 7C, highs 14) and cloudy and rainy. We thought that our room was chilly (perhaps 15C). The heat was turned off, probably because it had been warmer a few days before. There was one extra medium weight blanket in the room, but the 1st night was annoyingly chilly. We solved this by wearing our long underwear as pajamas and all was just fine. The lights in the room are not very bright, but are adequate. It was tricky to adjust the hot water with the single lever shower, but you could do it. Something was wrong with that particular valve. (Room 18) They usually are easy to use. I would stay there again in an instant, but thought it only fair to mention the above. Most of the staff spoke enough English. There is a coffee/pastry shop across Corso Garibaldi w/café late at 1.00E & sweet roll starting at 0.80 E. Try the fancier items in the 1.10 to 2.00E range. Some are wonderful! Our favorite pizza (and more) restaurant was the Di Matteo on Via Dei Tribunali at Vico Giganti about 1km away. Tables inside AND upstairs and take-away. Naples was a nice place to visit.

8.9

Hotel Casanova is close to the main station, and has very good transport links to nearby beauty spots and to the city of Naples. Breakfast was wonderful, in as much as although the hotel advertises breakfast for 4 Euro's there is no breakfast. Instead you are directed across the road to on of the finest cake shops/bars in all Naples. It has been in business for 171 years so they must be doing something right. The area around the hotel can be intimidating, however it is gradually being renovated. We had heard about how dangerous it could be, but my wife and I walked all around the area and into town with no problems ever. You can get the bus R2 from Piazza Garibaldi to right into the heart of everything, Plebiscito, Teatro Carlo,via Toledo etc. But be careful,if it is crowded, there are pickpockets about. You can also get a trolleybus directly to Museo Archeologico from outside the back door. Naples is in general a very friendly town, but it is wise to be cautious, as I said there are pickpockets, and even I that should know better, had my wallet stolen. This was but but was made up for by the extreme kindness of the owner and staff of the restaurant we were in when I discovered the loss. They phoned Visa for me, let me call my daughter in England to help get my card blocked, and they were very generous when my wife tried to pay. "These people bring shame on our city" was what was said to us. If you promise not to take advantage of them and you want a wonderful meal, great service in one of Naples best restaurants serving local cuisine, and is a member of the "Slow Food Movement" then you could do worse than try to find Hosteria Toledo, just off via Toledo. Back to the hotel, some of the staff have some English, but they are all very friendly, and willing and eager to please. Not having to pay for the use of the computer is a plus too. We loved it and will return.

8.3

One can easily miss the entrance of the hotel. I spent half an hour searching the hotel even though I knew and I was told by passer-bys that it was in the vicinity. A more clear map on the web would make my stay perfect. Room clean and big. One common Internet point provided (not the case for many other hotels in Italy). Location highly accessible by public transport.

2.4

Not a pleasant stay. This was the only time in a 3-week journey I was afraid to park my car at the door of the hotel.No a/c. Surroundings were apalling, you don't feel safe.My strong advice is you go outside Naples, to the beautiful amalfitan coast if you can. Naples is definitely not an easy venue.

8.3

Enjoyed our stay.The room was small but clean and the bathroom very good. The staff were very helpfull and the location is excellent.The room was a bit noisy as there was a club opposite but they closed early.

9.1

I enjoyed staying at the Hotel Casanova. My room was clean, comfortable and pleasent. The hotel is easy to find and centrally located. It is a convenient walk to Piazza Garibaldi, Naples' major transit hub. Porta Capuana, a gateway to the historic center less than 100 meters away. The staff is friendly and helpful. When asked, they offered good suggestions regarding local restaurants and public transportation. I would gladly return.

8.5

really nice hoteller,offer so much useful info for travel

7.1

The hotel is relatively close to the train station which is convenient, but the streets on the walk there were literally filled with trash and seedy looking characters. We were awoken one night by a long sequence of firecrackers or something just outside the hotel. The staff and help inside was good, the room was decent and cheap -- but you could probably find better.

7.4

Hotel was clean and provided basic requirements for a quick stop over. Rooms a bit noisy. Staff friendly and helpful. Surrounding streets very dirty. Naples disappointing.

9.0

cosy and welcoming accommodation, but we didn't get the breakfast we booked (as it's called bed&breakfast accommodation). However, this was no problem, as you dinner late in Italy, so there was no need for a breakfast.

9.9

Best Hotel for explore Napoli ! Only some steps and you have all what you need in Corso Garibaldi. And you feel the original Napoli. Not fare away railway and bus. What you need more?

8.4

Acomfortable budget hotel in Central Naples. The area seemed very safe and was close to good restaurants and the train station. Very convenient. This is not the most pleasant are a of Naples but was fine for our short stay.

7.4

good hotel in bad part of naples

6.3

This is a good hotel for the price except most of the employee can't speak English. I know It's Italy. However, the room and the hotel is very cold with no proper heater. The heater are regulated and everytime the room is always cold.

7.4

nous sommes restes cinq nuits à l'hotel Casanova.Notre chambre etait bien,donnant sur une cour dans la quelle une femme crié tout le temps la nuit comme la matin...et c'etait ça façon normale de parler.Sinon ça va;les chambres on un bon rapport qualité prix;mas manque de petits details,comme de perches ... A Napoli on ais pris de temps à trouver un bon endroit pour manger ,dans le quartier ou ce trouve l'hotel ce facil trouver des petits patisseries et des petits choses,pizzas, mais pour un bon resto cuisine maison,pas facile,on se fait arnaquer courament...

9.9

This hotel definitely exceeded our expectations. We arrived at 3am, and the man in the reception was still thoroughly helpful and friendly.

6.5

the hotel was reasonably close to the Naples Railway Station but the way to find it was not very clear on the map. Breakfast was not available in the hotel.Free access to the internet was available which we appreciated.

9.0

The staff of the hotel was very friendly and they spoke English. The hotel is very near to the central station and there is a tram infront of the hotel that goes to the old centre. For the rest, all the facilities are there, you can leave your luggage if you like. A good hotel for that price!

6.8

worth the money, central but a little noisy location, no breakfast

6.4

Generally positive, but with the following comments. We booked 2 rooms: one doble had a good bed and TV too; the other room had a too soft bed and no TV. There were no large towels in the room, we had to ask for them. No breakfast service.

8.4

Nice location near railway station, kind and polite staff. Minor annoyance was that the room was empty not before 5 pm on the day of arrival. We were however offered a possibility to use bathroom and shower before the room became available.

8.0

We didn't rate Naples very highly but couldn't fault the service at Casanova and our friendly host who made us feel welcome. Good value for money and nice modern bathroom.

9.1

Good inexpensive hotel a few blocks from the Naples Central Station. The location is fairly convenient, but busy and maybe a bit intimidating for some. The hotel has two entrances that are somewhat hidden, one on a quiet side alley and another on the main road that requires you to buzz in. The man who runs it was very nice even though his English was not too good. The room was nice and the price was excellent.

7.6

very friendly we just stayed for one night but the staff was very helpfully

7.9

Naples is the armpit of italy and there are no good areas, so I dont blame the hotel. The staff were great and generous with help. The room was basic but the private shower was even more sparse and MOSTLY clean. not a bad experience over all.

7.6

chambres propres, accueil satisfant (personnel parlant anglais). Résultat correspond à nos attendes et à la description faite sur le site venere. Hôtel à recommander lors d'un séjour à naples

8.2

Very friendly staff, Nice place to stay, Nearby the major train station (with trains to the major Italian cities, and major sites like pompeji, erculano and sorrento), Thus ready to move or move on whenever you want.

9.2

The location of the hotel is not very safe. One of the employees smoked in the lobby constantly when there was a sign that said "no smoking". The staff was very accomodating, however, and they helped us with tourist information and advice.

6.8

Good value for money. Good quality bed and towels. If the patio door would have had a lock we would have felt more secure and it would have been quieter (We could hear the people in the next room)

9.7

I had originally booked a room without a toilet or bath. When I arrived I was given that room and showned where the toilet and shower were down the hall. But then about 5 minutes later the deskman arrived in my room and told me to follow him with my suitcase. I thought I was being thrown out of the hotel. To my surprise I was given another room with a toilet and shower in the room. He upgraded me at no additional cost. It was heaven to not have to walk down the hall for that shower or to go to the bathroom. What a nice surprise.

9.4

We walked right by the little alley the first time because the sign was pointing the other direction. But it was a great location for the train station and all newly remodeled.

7.2

Rapport qualité prix correct. La proximité avec la gare est assez commode, et le quartier, assez populaire, est néanmoins agréable et pratiquable. Surtout un accueil du personnel de l'hôtel très chaleureux. Les petites fausses notes, ce seraient les canalisations de la salle de bain (pas au point et bruyantes) et les difficultés à payer séparément la note à la fin du séjour.

5.1

The rooms are clean, the price is ok. The attitude of the employee(I think maybe he is the son of the boss or things like that) is quite bad, it's like we owe him something!! The first night we arrived, one of the employee told us that he couldn't find our reservation, so we couldn't stay. He made us go to another hotel, Zara, which belongs to the same family. Then we just had to wonder around on the street trying to find the other hotel at about 1:00 in the morning!! It's really incredible how they treated their customers!!!

3.7

Place was easy to find. Very bad located area, but then again the whole of Naples is no good compared to Rome. Room not value for money. Matress is very very old. Bed cover was frayed and old. on top of the bed there were small bugs. Room had a bad old smell to it. Walls had scuff marks on and paint peeling. Bathroom was very clean though.

6.9

Super witzige Gegend! Das Hotel selbst war etwas schäbig, aber das Preis-Leistungs-Verhältnis stimmt absolut.

8.3

Easy to find, good service. It is very well situated.

7.1

friendly welcome, employees very helpful, room a bit spartanic (no real possibility to store, only little towels) o.k. for a night and a sightseeing tour

7.8

La literie est propre et le personnel aimable et de bon conseil.Il faut faire abstraction de ce qui est autour (couvercle des toilettes cassé, bruits de tuyauterie, poussiere sur les hauteurs...) La quartier est sale mais central et Naples est Naples toujours fascinante...

7.9

Very good stay. Good location, good price, quiet. One shower drain was a little slow.

7.5

very nice welcoming staff, well located, a bit loud in the night. good for one or two nights

8.2

For a two star hotel it was very good. Right near the main railway station and the bus terminal. The hotel is in a dead end and quiet, but also close to shops. A pleasand hotel.

7.8

Close to train station & sevices very convienient.

9.9

Je confirme mon entière satisfaction suite à ma réservation à l'hôtel "Casanova" situé à Naples (rue de Venise) J'ai passé en cet hôtel un très agréable séjour du 15 au 17 octobre et je tiens à féliciter les gérants de cet hôtel pour leur accueil chaleureux et leur gentillesse. Cet hôtel peut être vivement recommandé à votre clientèle.

8.5

Perfect place to be for a short visit in neapel. The old town and the central station can be reached by feet.

8.2

The hotel is located very close to the train station - which is very handy if you wish to use naples as a base to visit other locations. There was a mix up with our booking when we arrived, with the room we reserved (room with shared bathroom) not avaliable. We were however placed in a room with private bathroom for no extra charge. There was another mix up with our booking however. We had booked for 3 days. When we later checked with the owners we only had our room reserved for two days, with no other rooms avaliable for our last day.

6.1

Nice place, easy walk from the train station, but a little hard to find. We walked right past the door. The two streets listed in the address are because the lobby is on a different street (Via Venezia) than the other door (Corso Baribaldi) where there is just a sign. Finding your way in Naples is a little more difficult than your average large Italain city. We had a hard time finding street names and direction on the map that we had.

10

Room are basic but clean,Easy to find location close Statin.The place was very clean an Quiet.

10

Stay in Hotel Casanova in Naples was really excellent. We got a warm reception and the first man we met was Joseph in the reception who gave a cordial welcome. He was good in English. The other staffs were equally good. They guided us and helped us a lot. They gave us excellent service. Rooms were airy, clean and safe. The rate was economic. We had a very good stay. Moreover, the hotel has a good location. It is close to the Naples station. I will strongly recommend tourists to stay in Casanova if they are in Naples.

9.8

Nice hotel, good price, good location unfortunately they did not serve breakfast. No problem for me, but I don´t know if this was informed on the web-site

6.2

Although the staff are not proficient in English, they are very friendly. The hotel is located in an unsafe area.

3.5

This hotel is in a really bad part of town. I was scared to go out at night. People eople were shouting in the alley below our window until past 3:00am. Also, the room was stuffy and hot, so we couldn't leave the windows closed to stifle the noise level. Neither of us slept more than 2 hours. I had booked two nights, but not having slept, we opted to change our plans. When we politely asked to check out a day early because we were unhappy with our experience, they told us that they had to charge us for the second night anyway! We were so unhappy that we checked out regardless of the extra cost. I would NOT recommend this hotel to anyone.

9.4

Overall stay very good & clean, good value for money. Air conditioning a relief to find in rooms! Our room loctaed at front quite noisy. Bit Tricky to find

6.5

Petit hôtel planqué au fond d'une impasse, mais assez bien indiqué. Acceuil un peu grognon le soir, plus cordial le lendemain. Chambres propres, mais un peu étroites. Possibilités d'avoir des chambres sur la cour intérieure ce qui évite le bruit du Cours Garibaldi. Excellent rapport qualité prix. Une adresse à retenir. Un seul bémol, l'endroit, proche de la gare qui nous laisse assez loin du centre ville le soir.

9.6

This Hotel wasperfet for us ,we had a very spaciuous and very clean room and very good quality/price relation.The Hotel is located clise the Railway station and walking distance from the Stori center. We'd definitely reccommend it to other visitors.

4.0

very old. it smells not good

2.5

THE HOTEL WAS IN A VERY BAD LOCATION. THE SHOWER KEPT ON GETTING CLOGGED AND FLOODED THE ENTIRE ROOM. ALL OUR LUGGAGE GOT WET. I DO NOT RECOMMEND THIS HOTEL.

7.7

To find the hotel was a bit difficult. Anyway the location is very central, so we did most of Naples by walking. The central railway station and bus station is only 3 min. walk. Great location to do all the "normal" Naple-tourist things.

8.4

We had a very pleasant stay in Hotel Casanova. The staff was very friendly, cheerful and helpful. The rooms were cleaned every day! The location is very pleasant, because it is in the heart of Napels and everything is within walking distance.

7.9

Very clean recently refurbished hotel for budget/backpacker market. Would not stay again as the area was very worrying. Lots of petty crime and police around haven't felt so unsafe in a while.

8.2

die Gegend ist nicht nobel o.ä., aber trotzdem gut gelegen. Zimmer war sauber und seinen Preis wert. Sollte nur zur Übernachtung, nicht zum Aufenthalt dienen. Die Mitarbeiter sind sehr nett und hilfsbereit. Wir würden beim nächsten Mal wieder hingehen.

4.1

Unfortunately,Hotel Casanova was so bad.I never recommend this hotel to anybody.Check in time was 7:00pm.I could't believe it.And we felt and saw this hotel was a brothel.That's why their check in time was so late.

6.9

Its a fantastic break from Hostels. However, half the staff are difficult to communicate with. For almost double the price of a cheap hostel, I got a nice double bed in a large room. I cant complain. I would stay there again, but with roommates to help split the cost.

9.8

This hotel was a little gem in the middle of a very grim area. The room was immaculatly clean, well furnished and the en -suite bathroom was also very good. Double glazing kept out the noise. Its location was excellent for the main hstoric attractions and the station was a short walk away. Visitors need to be aware that it is only the fact that this hotel lacks public facilities such as bar and restaurants that makes it 2 star. The accomodation and helpfulness of the staff make it worthy of more.

9.2

An excellent address, a real good relationship between price/quality and an ideal situation.

4.0

Only when budget is the chief and sole concern, should Casanova be recommended. This being said, and considering its proximity to the main station, it is a safe hotel with staff that are not deaf nor lazy unlike typical American equivalent. One will be ashamed of having taken granted of constant hot water in the shower. Despite its cleaness, the shower booth is definitely unbearbale for any claustrophobic and who he hates to wet new socks in the morning. Front desk is credible and reasonably helpful as it is, yet the thin wall made it inevitable to complain.

8.2

Best value for money. Very, very clean. Nice rooms and bathrooms, no worries. Good situated for eating out and walking all and about. Suprising quite for district, only in the morning the staff was a bit "unsensitive" and a bit to loud. Bed was a bit to hard for my back. Other then that highly recommended.

7.5

The cleanest hotel EVER! Don't be daunted by the area (most of Naples looks like that!). Rooms are brand new (renovated), but matresses are obvisouly not: bed springs poked into our backs all night. No TV in rooms. We paid a little more than quoted on the website (EUR for 4 nights). You pay extra for breakfast, so rather go to the coffee bar across the road. Order and pay at the till first then show the slips at the counter to get your Italian coffee & pastries.

6.6

The Hotel is pretty good. The man at the reception was very nice. Unfortunately the beds were too soft. The location of the hotel is good for visitors who travel by train or are on their way to another city. The hotel isn't very close to the city center of Naples.

2.4

The worst hostel stay in my life! It´s not even worth 1 star, try to avoid it when making a reservation in Naples! We felt so uncomfortable in that "room", thank god it was only for 1 night! Terrible old furniture and dirty strapped walls, the "bathroom", toilet were untidy and icky and the air absober was loud as a starting airplane! If I ever had to stay there again, I would want to get paid for it!

6.4

Hotel was being redecorated while we stayed. New rooms should be better. Noisy neighbours and construction workers. Need better fans during hot weather. No where to have breakfast. Good location though for trains and buses and helpful owner.

8.1

The place was fine with a very central location at a low price. Rooms are basic but clean. The only drawback was that the room I had made reservations for (without bathroom) wasn't available and I had to take a more expensive one with bathroom. What's the point in making a reservation if they don't hold the room? Apart from that I had a pleasant stay.

8.2

Albergo carino e pulitissimo ... meglio di un 5 stelle.

10

This hotel was the best! The hotel manager treated us so well! One night our taxi driver did not drop us off in front of the hotel and the manager came out to make sure that we made it safely into the hotel. The prices were the same as what they quoted us online. It was clean and very close to the train station. I would definately stay in this hotel again. We saved money and had a clean roomy hotel room!

7.8

Good deal, but in a rough part of town.

3.1

i willnot come to this hotel anymore !!! its nightmare the condition of the hotel in the website venere.com is far from the real condition so i very dispointed with this website. i hope that you can put the real condition, or you'll lose your clients.

5.2

The building is in very old and would need some maintenance. Some apparatus doesn't work. There is no noise comming from ouside but the inside phonic isolation is very poor.

6.4

We looked up this hotel after seeing a recomendation in the Let's Go Italy 2002 guide. We weren't expecting a 5 star hotel, but this was a bit grungier than we expected. The walls could use some plaster and paint, and it would't hurt to have an electrical outlet. I don't know if there is anything else available in Napoli for the same price, but I DO know that we stayed in much better places, in Roma and Firence, for the same price.

7.5

My reservation through you went perfectly but a reservation which I made at the hotel was lost. I had reserved a room with TV, phone, shower & WC for 4 nights at 36E per night. The room they gave me lacked TV and WC but was only 28E. They were generally helpful and friendly.

8.7

It was a little bit difficult to find.