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Chiaja Hotel de Charme - Naples

3 star Hotel Naples

Via Chiaia 216 1 Piano - Naples

1-877-662-6988
Price starting from 79 .80
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Come discover one of the most exciting European cities, and do it while staying in its very beating heart! Situated in the pedestrian area of the most exclusive district in Naples, the Chiaja offers welcoming and comfortable accommodation for a memorable stay.

Housed in the former residence of the Marquis Lecaldano Sasso La Terza and the historical La Suprema casino, the Chiaja Hotel de Charme is the ideal base for shopping enthusiasts and tourists wishing to discover all of Naples' tourist attractions. This 3 star hotel in Naples is a 5-minute walk from the seafront and the port, where in 45 minutes you can easily reach Pompeii, Herculaneum, Mount Vesuvius, Sorrento, Positano, and the islands of Capri and Ischia.

Each morning, a healthy breakfast featuring delicious local specialities, prepared with the best ingredients, is served to all guests. Later in the day, after an intense day of work or sightseeing, or even if you have just arrived, you can enjoy a typical Neapolitan moment, with a small salty and sweet traditional buffet.

Guests at the Chiaja Hotel de Charme are never mere door numbers, but people to pamper and take care of.

This hotel also offers wheelchair accessible guestrooms (available upon request). 
Venere Guest Rating
Guest Rating 8.5 Excellent
Based on 156 hotel reviews © 2014 Venere.com

Excellent solution to visit Naples. Some detail could be cared for better. Frien...

Venere Guest, Italy
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Check Availability at Chiaja Hotel de Charme

Book by phone 1-877-214-4288
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Breakfast at Chiaja Hotel de Charme

A free breakfast is served each morning.

Facilities at Chiaja Hotel de Charme

  • Bar
  • Cafeteria
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Hairdresser
  • Laundry room
  • Personal newspapers
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • Shuttle service
  • Shuttle service from and/or to the airport
  • Valet service
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: after 1 PM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Chiaja Hotel de Charme is also known as

Chiaja Hotel Naples

9.0

Clean

8.7

Location

8.3

Quiet

7.6

Spacious

8.9

Service

Chiaja Hotel de Charme reviews

8.2 Very Good
  • December 2013
  • Venere Guest
  • Mature couple
  • USA

Incredibly warm and competent front desk staff. Only drawback was the breakfast. Understaffed, bad (I mean really bad) selection. Otherwise a terrific value and fun place to stay. Certainly would go back !

10 Outstanding!
  • May 2013
  • Venere Guest
  • Mature couple
  • USA

What a delightful hotel! Truly charming! We were right on the Via Chiaia, an avenue of high-end shopping, small boutiques, cafes and gellatrias. The hotel suggested two restaurants for lunch and dinner and they were right on with their recommendations. The hotel's location was very near the waterfront and we enjoyed a Sunday stroll along the avenue that happened to be closed to vehicular traffic on Sunday. We'd stay here again. VERY safe, clean and lots of European charm.

7.7 Good
  • August 2012
  • Venere Guest
  • Not Specified
  • Italy

Good place to stay if you wish to visit downtown surroundings.

5.7 Ordinary
  • July 2012
  • Venere Guest
  • Family with older children
  • United States

I stayed at this hotel 5 years ago and liked it, so I booked it again. This time, my room was quite small and in need of refurbishing, to say the least (the closet door came completely off when I opened it!). It's distressing to see that the hotel is not being properly maintained. Breakfast was NOT good: spoiled milk in the pitcher, fruit salad made days ago, etc. Yet, the staff is lovely and the location is good. I hope the management will do some updating and bring the hotel back to its former nice quality.

1.8
  • September 2011
  • Venere Guest
  • Young couple
  • Spain

the jacuzzi was broken, and the room was very dirty

10 Outstanding!
  • July 2011
  • Venere Guest
  • Single traveller
  • GB

This hotel completely exceeded my expectations! The location was perfect - transport and main sights close by. All of the staff were lovely and so helpful to me. My room was great and very clean and comfortable. The breakfast was wonderful, I couldn't believe it as I was expecting it to be basic. I highly recommend this hotel. I was travelling for business but I think it would be a nice hotel for vacations too. One final comment: as a young woman travelling alone, I found this hotel very safe and secure.

7.9 Good
  • April 2010
  • Venere Guest
  • Single traveller
  • Italy

Very well located hotel, right in the middle of Naples' life and history. The entrance is not very easy to find and it is located at the first floor of an ancient building. Staff was always smiling and helpful. The room was not that comfortable and required some maintenance (walls quite dirty), room conditioning not working, but the shower was very good. There were a Jacuzzi too, but I didn't use it. Lot of restaurants where to eat fantastic pizzas nearby and small pizzas are even offered at the hotel bar during the afternoon. Breakfast is italian style.

6.7 Fair
  • November 2009
  • Venere Guest
  • Single traveller
  • USA

OK, this is not the 4 Seasons and it is, after all, Naples. The hotel does have a certain charm and it is located in a truly "authentic" part of Naples---although quite safe. The main complaint that I had was that my room did not have a window. It had a door that opened onto an interior courtyard (no sun, light or much air) but---worst of all overlooked a restaurant where dishes clanged, waiters yelled and people sang. Had I had a window and less noise I think I would have been much more forgiving. The staff were helpful in recommending restaurants and sights. Overall I give it a C+.

8.6 Excellent
  • November 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

comfortable and efficient hotel on a pedestrianised but busy street within walking distance of the seafront, Royal Palace, funicular railway up to Vomero, restaurants, shops etc; taxi rank close by; just right for a short stay (4 nights)

2.7
  • September 2009
  • Venere Guest
  • Young couple
  • United Kingdom

Our room was big, but very noisy due to a bar below and the room was mouldy, what you could smell after a while. The entrance area of the hotel is welcoming. We could not stay in that hotel but the staff were so helpful to find us another apartment hotel (for a much better price) down the road. The price for the rooms does not match the quality.

8.8 Excellent
  • August 2009
  • Venere Guest
  • Not Specified
  • USA

A very nice, charming hotel. Great location, and easy to get to. Very well located for shopping/dining options. Front desk was very helpful and kind. Air conditioning in rooms is controlled by the front desk. I wish I would have known this sooner, as our room was hotter than it needed to be until I asked that the temperature be reduced.

7.6 Good
  • July 2009
  • Venere Guest
  • Single traveller
  • USA

Hotel is in a great location. Employees are friendly and helpful. 2nd floor room had a shower with poor water pressure. Mattress was too firm.

9.4 Outstanding!
  • June 2009
  • Venere Guest
  • Young couple
  • Russia

The Napoli was so big surprise after the northen Italy that we were afraid of what to expect from the hotel. But it turned out to be very nice, a real oasis in the haos. If you have ever been in Tornabouni Beacce in Florence (hotel in old palace) the Chiaja Hotel de Charme is very similar to it. The location is wonderful, the stuff is friendly, the room is very cosy. You won't regret! * Visit the restaurant on Santa Lucia street, the best meal I've ever tried.

8.7 Excellent
  • May 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Very comfortable, friendly hotel. Spacious room. Good breakfasts. Convenient location. Would certainly recommend to others.

8.3 Very Good
  • April 2009
  • Venere Guest
  • Mature couple
  • Hungary

Great location, friendly staff. I can only recommend.

6.5 Fair
  • January 2008
  • Venere Guest
  • Young couple
  • France

The hotel is vey nice and owner and employees are charming and competent however rooms and public areas are very small and very crowded during breakfast.

9.7 Outstanding!
  • December 2007
  • Venere Guest
  • Single traveller
  • USA

Great location on a popular shopping street. Easy to walk to most of the places that tourists would be likely to visit in Naples. The staff were very helpful, even rustling up a cord to charge my cellphone because I'd left the correct adapter in Rome. The room was spotlessly clean, had its own safe for valuables, and turned out to be most spacious single room I've had in Italy. As for food. For those who are curious about breakfast, it's fine and seems like the standard stuff over there: coffee, rolls/cornettos, fruit juice, yogurt (no cold cuts). It also looked like sweets were put out late in the afternoon/early evening for a sort of tea-time thing. There is a long-established pizza place just around the corner (called Brandi), and another pizza place (Rosati?) and Caffe Gambrinus are at the end of the street. Lots of interesting trattorias, etc. are within walking distance in both directions--i.e., both up along Via Toledo and towards Piazza Amadeo. I would recommend this hotel for friends and would stay there again myself on a future visit to Naples.

8.9 Excellent
  • November 2007
  • Venere Guest
  • Young couple
  • Italy

ottimo albergo, ottimi dintorni, troppo lontano il garage.

9.0 Wonderful!
  • October 2007
  • Venere Guest
  • Not Specified
  • USA

The staff was charming, patient and very nice. They had excellent suggestions for restaurants, ie Ristoria had excellent food. The room was clean and quiet at night. The street location was on a busy pedestrian only street that was perfect for people watching.

8.0 Very Good
  • October 2007
  • Venere Guest
  • Single traveller
  • USA

Good location. Not well-marked on street, and when front gate is closed you need to step over about a 1 foot high entry-with your luggage. Hotel and room were very modern and quiet. Good breakfast too.

9.6 Outstanding!
  • June 2007
  • Venere Guest
  • Not Specified
  • Germany

The Hotel is in an excellent location. My insider tip: The Pizzaria Brandi, where the Pizza Margerita was invented, is just around the corner. There you can eat very well at reasonable prices.

8.6 Excellent
  • May 2007
  • Venere Guest
  • Not Specified
  • United Kingdom

Superb location, friendly staff, good breakfast, beautiful room. Would definitely come again

8.4 Very Good
  • May 2007
  • Venere Guest
  • Mature couple
  • Canada

Great location near to port. Staff helpful but as in much of Naples somewhat limited in English fluency. Great spacious room, excellent breakfast.

8.1 Very Good
  • September 2006
  • Venere Guest
  • Mature couple
  • United Kingdom

Hotel location from ferry / port ideal for our requirements, everything closing down befor 23:00 on a Saturday night not what we required for a holiday in a large city, the whole city gave us the view of being dirty, with graffiti all over the buildings, a city that require's LTC

7.7 Good
  • August 2006
  • Venere Guest
  • Young couple
  • Ireland

Hotel is located in a more pleaseant part of Naples which has a reputation for being a little rough. Hotel itself is in off the main street (which was a pedestrian street) and so was very quiet. Safe in room added to feeling of safety and air conditioning included was great. All in all, the room was fine but breakfast lacked a little in regards to what was on offer. There were no hams or cheeses on offer and choices were limited.

8.8 Excellent
  • August 2006
  • Venere Guest
  • Young couple
  • Hong Kong

The staff is most helpful and trustworhty. Their recommendations on restaurant are all good.

7.7 Good
  • August 2006
  • Venere Guest
  • Mature couple
  • Italy

Parcheggio non dell'albergo e molto lontanto, mentre sul sito sembra nell'albergo. Stanza molto calda con aria condizionata poco efficiente e chiassosa.

10 Outstanding!
  • August 2006
  • Venere Guest
  • Mature couple
  • USA

We enjoyed this hotel very much. Our room was lovely, and while the street below bustled during the day, it was dead quiet at night. The in-room jacuzzi was wonderful after a hard day of sightseeing. The location also couldn't be beat - safe, upscale, lots of shopping and many of the main sights within walking distance.

8.4 Very Good
  • July 2006
  • Venere Guest
  • Italy

Very nice and good hotel, in one of the best place in Naples and close to what you want to see. Perfect Continental Breakfast. The only slight defect is the lift, you can use it only with a coin and it is placed in a occult position.

9.6 Outstanding!
  • June 2006
  • Venere Guest
  • Single corporate traveller
  • USA

Staff were fantastic and the hotel was great. Late night arrival found the courtyard door closed and surroundings questionable. However the area came alive during the day until late evening. It was really enjoyable. The rate was very good for a great European hotel.

9.5 Outstanding!
  • June 2006
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

This was a lovely hotel located off a pedestrianised street in a part of Naples where we felt very safe. However, it could be very difficult to find the hotel - fortunately, our taxi driver walked us to the door. Staff were very helpful, particularly for arranging an excursion to Pompeii and Versuvius, and in organising a taxi. Room was clean and well furnished, with a nice bathroom. Breakfast was good and plentiful.

7.9 Good
  • May 2006
  • Venere Guest
  • Family Group
  • Japan

Breakfast was the best among the hotels we have stayed in Europe. Location is ideal to go to Capri, walk around the old town and go shopping etc. The only regretable thing is that some of channels on TV didn't work.

10 Outstanding!
  • March 2006
  • Venere Guest
  • Not Specified
  • USA

We were very pleased with the hotel. It was in an excellent location for touring, and had many good restaurants and activities nearby. The desk staff was so helpful. They were able to find the tours we were interested in...we didn't have much luck doing it on our own. We would highly recommend the hotel. I have only one criticism...we were not able to get the BBC or CNN World...apparently the satellite couldn't pick it up. We do like to get news in English when traveling.

8.6 Excellent
  • March 2006
  • Venere Guest
  • Not Specified
  • Canada

A very pleasant hotel - beautifully renovated old palazzo, friendly and informative staff and a fine location for various activities in and around Naples. If it's within your budget I'd highly recommend it.

9.7 Outstanding!
  • February 2006
  • Venere Guest
  • Not Specified
  • Italy

Posizione impareggiabile, servizio eccellente e cordiale, grande charme, manca solo qualche metro quadrato nelle camere (nonostante ne abbia occupata una superior), ma è veramente un peccato veniale.

9.8 Outstanding!
  • February 2006
  • Venere Guest
  • Heterosexual Couple
  • USA

Location could not be better and price for quality was exceptional. Should warn guests that nearest a car or cab can get is about two blocks away.

9.9 Outstanding!
  • January 2006
  • Venere Guest
  • Heterosexual Couple
  • Italy

Ormai quando andiamo a Napoli scegliamo sempre questo albergo, per la sua collocazione nel centro, per la cordialità e la disponibilità del personale, per gli ottimi servizi. Unico difetto le limitate dimensioni delle camere, soprattutto la mancanza di spazio per i bagagli.

8.3 Very Good
  • December 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

Ottimo soggiorno in una struttura molto curata e accogliente. Consigliabile

9.8 Outstanding!
  • December 2005
  • Venere Guest
  • Group of friends
  • Japan

I was very much satisfied with the comfortable room and the hospitality. The location is perfect.

7.1 Good
  • November 2005
  • Venere Guest
  • Heterosexual Couple
  • Japan

I think this hotel is very safe because it has locked the gate to guard against intruders during the night and siesta. The staffs were very freindly. We had a comfortable time.

9.8 Outstanding!
  • November 2005
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

Unusually friendly and helpful staff.

9.5 Outstanding!
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

This is a comfortable and characterful hotel in one of the nicer parts of Naples. I would recommend it to anyone.

9.3 Wonderful!
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

The hotel is located on a street that does not permit cars. Our taxi driver drove down it anyway saving us the stress of towing our luggage. No cars also means no noise. And this appears uncommon in Naples. The hotel was walking distance to the island ferries and there were several restaurants close by. The reception staff were excellent. They were very helpful with giving recommendations, getting a taxi, etc.

8.7 Excellent
  • September 2005
  • Venere Guest
  • Single leisure traveller
  • USA

I loved this hotel, it was very cute, excellent location, shopping and food all around and the port is within walking distance.

9.5 Outstanding!
  • August 2005
  • Venere Guest
  • Gay Couple
  • United Kingdom

i'm almost tempted to give this hotel a bad review so that i will be assured of a reservation when i go next. this hotel is a GEM! the hotel is beautifully decorated and the staff are most helpful and friendly. some of them have limited english speaking ability but it's far better than my italian! the breakfast is substantial and good quality. the area is very safe and we had no problems walking around at one or two in the morning. i wouldn't stay anywhere else when i go to naples againg. thank you chiaia de charme!

9.8 Outstanding!
  • July 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

As an older retired couple, we found the location to be excellent and comfotable.

5.7 Ordinary
  • June 2005
  • Venere Guest
  • Not Specified
  • Germany

The location was great. However, our room (105) was very very small and the toilette smelled a little bit. Furthermore, the night staff was not able to turn off the air conditioning in the room.

9.9 Outstanding!
  • June 2005
  • Venere Guest
  • Single leisure traveller
  • Switzerland

This nice little hotel is just extraordinary. It is situated in the heart of the historical center, just a couple of minutes away from the Galeria Umberto II, Piazza Plebiscito, Via Toledo and of course the sea. Naples is a very, very noisy city, but in my room I forgot that I was in Naples (make sure you get one that goes to the courtyard). It was really extremly quiet. So, you have been warned. There is a porter 24/7. There is also a possibility to have your clothes washed. The breakfeast buffet was very rich and excellent, and the bar-keeper is always glad to serve you your favorit morning drink. If you should happen to return to Naples again, I would definitely stay at this hotel again.

9.7 Outstanding!
  • June 2005
  • Venere Guest
  • Not Specified
  • Italy

Una posizione di grande tranquillità in una strada pedonalizzata e a due passi dal centro storico, camere spaziose, arredate con gusto e ineccepibilmente pulite, un'accoglienza calorosa, personale competente e servizievole e una buona prima colazione: che altro si può desiderare da un albergo di città?

8.8 Excellent
  • May 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

The Hotel Chiaja de Charme is an absolutely charming hotel in a very picturesque part of Napoli. It is within walking distance of some major sites. It is very close to the marina where one can take a boat across the Bay of Naples to visit Sorrento or one or more of the islands. All could be day trips. One major problem we did have was that we booked a room with a jacuzzi for 2 nights (in person)for when we returned from 3 nights in Capri and when we arrived we were told the reservation did not exist and if in fact we were promised the room, it was a mistake. At that point, we had no choice but to take the room offered. The hotel could truly represent a 3 star hotel (perhaps even 4)if it would train it's staff a bit more in reservations, installed better windows to block out the noise from the streets, made sure all of the safes in the rooms were operating properly and made sure air conditioners in all rooms were operating properly (we experienced a problem with both). My opinion also is that although the "antique" furniture contributes much to the charm of this hotel, the lighting fixtures should be updated. Not only for better lighting but also I think it would enhance the older period furniture (a couple of pieces need minor repair)and make it more of a showpiece than just old furniture with old lighting. A little tweaking goes a long way, this hotel has great promise with a few minor corrections. I loved it and would stay there again when visiting Napoli.

8.8 Excellent
  • May 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

La collocazione dell'Albergo è ottima perchè al centro di Napoli. La strada è riservata ai pedoni e quindi bisogna portare i bagagli a piedi per circa 200 metri. Le stanze sono un po' piccole ma arredate con molto gusto. Ottima la colazione e perfetto il personale, gentile e disponibile

7.5 Good
  • May 2005
  • Venere Guest
  • Group of friends
  • Ireland

hotel was friendly, welcoming,but most of all its location was wonderful,close to shops,boats, walking,nice safe area of Naples unlike some. Room was too small and too expensive for double room with extra bed pushed in for 3 people. Enjoyed our stay nonetheless.

8.4 Very Good
  • December 2004
  • Venere Guest
  • Not Specified
  • Netherlands

We rate this hotel as very good. We normally stayed in budget priced hotels in cities in Italy over the years and we think that the prices were too high for the rooms and the services that was offered to us in these hotels. Therefore we decided to stay in a hotel in Napels that is in higher price category and this evolved to be a very good choice. The price quality relation for this hotel is good. We had an excellent room, spacious, quiet, and with all the facilities we needed for our visit. The hotel staff was friendly and the breakfast was typically Italian but of high quality. The hotel surroundings are friendly, it is in a shopping street.

8.2 Very Good
  • November 2004
  • Venere Guest
  • Not Specified
  • Spain

it's a quiet place,well situated and seems to work as a guest house or a bed and breakfast,clean and friendly

9.9 Outstanding!
  • November 2004
  • Venere Guest
  • Family Group
  • USA

The staff were all extremely helpful and friendly. The location was wonderful. It was very quiet after the windows were closed. We were within a reasonable taxi ride of everywhere we wanted to go. I would definitely stay there again and would recommend it to others.

9.3 Wonderful!
  • November 2004
  • Venere Guest
  • Couple with children
  • United Kingdom

The hotel is wonderfully situated for seeing the old part of Naples, the rooms are comfortable, the staff friendly and helpful. The only thing we were not told about was that the car could be collected and taken back to the car park which was some distance from the hotel otherwish a super stay we would definitely return.

8.1 Very Good
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

We enjoyed our stay very much. The staff was very helpful. The hotel location made it easy to walk to many of the sights we wanted to see. The street was being repaired and was closed to cars, but Salvatore from the hotel took care of the car for us and made what could have been a disaster a pleasant adventure. I would recommend the hotel. We came away from there with some great memories of Naples.

9.8 Outstanding!
  • October 2004
  • Venere Guest
  • Not Specified
  • United Kingdom

I really enjoyed my stay here. The hotel is charming and the staff is very security conscious. The main reception and breakfast area are separate from one corridor of bedrooms (on a different level and in a different building) but this was not a problem. The hotel is situated in a lovely, lively area and there are cafes and restaurants nearby. The breakfast room is small and only seats 20 so on one occasion we had to wait for a vacant table. I would recommend a stay here.

7.9 Good
  • October 2004
  • Venere Guest
  • Family Group
  • United Kingdom

Good location-quiet rooms-safe to walk out in the evening-about 15 mins walk to good seafood restaurants on the Marina. Pleasant hotel tastefully furnished with antique furniture. It was not easy to spot the hotel at firstsight as it does not have a traditional hotel entrance. It's located through a courtyard on the first floor in a busy fashion retail area. We were more than satisfied with the accommodation.

9.8 Outstanding!
  • October 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

In general, an excellent hotel, in an excellent location. Lobby staff were friendly and informative, the room was well furnished and street noise commendably subdued. There are a couple of potential problems that do not get highlighted too well. First, you cannot get a cab right to the hotel door, as it is situated in a traffic free street. The closest a cab can get is the Piazza Carolina, just off the Piazza Plebiscito. This is only a couple of hundred feet from the hotel front door but it does entail you wheeling your luggage along a busy pedestrian precinct. The hotel also occupies the first floor and the small lift isn’t the easiest to find. Lugging two twenty five kilo suitcases up two flights of stairs after a long journey ain’t no joke. Second, the hotel is only part of the residence of the Marquis Nicola Sasso Lecaldano La Terza, other people and businesses occupy the same building. This presents no real problem but the former palaces huge doors are closed for a long periods of time. To gain access to the hotel outside of door-open hours, one must ring for a hotel employee to buzz open a small access door. Our nocturnal buzzing was always promptly acted on but it could be a pain. If I sound too critical I can assure you I am not. The hotel is perfectly charming, well located and a credit to it’s management team. I recommend it wholeheartedly!

9.1 Wonderful!
  • September 2004
  • Venere Guest
  • Not Specified
  • Switzerland

an excellent, charming city hotel with a perfect location.

8.1 Very Good
  • August 2004
  • Venere Guest
  • Not Specified
  • Japan

It wasn't noisy from street, but flashing sound at bathroom was very noisy from neighbors.

9.7 Outstanding!
  • July 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

We enjoyed our first visit to Chaia di Charme and returned for an overnight stay one week later because it was a cool, quiet haven extremely well-positioned in the middle of the hustle of Napoli. We plan to return again.

8.2 Very Good
  • May 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Overall standard of accomodation was high and the staff very helpful . An atmospheric and secure area of the city .

10 Outstanding!
  • March 2004
  • Venere Guest
  • Group of friends
  • Japan

The persons of this hotel all are very kind! We were be able to stay very confortable.If we will stay Napoli, we select this hotel certainly. The men of this hotel received our troubles always willingly.The location is wonderful,too! And sinse this hotel located on second floor, it is very safety! We will come back there!! Thank you! Grazie mille di cuore!!

8.8 Excellent
  • March 2004
  • Venere Guest
  • Not Specified
  • Italy

Very elegant hotel in the centre of Napoli. I liked it very much.

8.4 Very Good
  • January 2004
  • Venere Guest
  • Heterosexual Couple
  • France

-1- from the description, I thought there was arestaurant. In fact, it is only a breakfast room, which prevent having a dinner at the hotel. Not a big problem but description should be more explicit. -2- via Chiaja is pretty much alive, especially during pre-Christmas shopping days and noise protection, in my room at least ( room 112 ), was on the low side, but still acceptable. -3- Public araeas are very nice but rather small, even for a 14 rooms hotel. -4- Overall, your service was perfect, and Hotel CHIAJA is a very good Hotel, the three remarks above being minor ones.

9.6 Outstanding!
  • December 2003
  • Venere Guest
  • Not Specified
  • United Kingdom

Excellent position, beautiful hotel, very pleasant staff, good breakfast, a most enjoyable visit. An oasis of calm in the middle of one of Italy's most hectic cities.

9.0 Wonderful!
  • December 2003
  • Venere Guest
  • Heterosexual Couple
  • Japan

Only one defect is the bath room hasn't an easy flow of water. Othewise, excellent.

4.5 Ordinary
  • November 2003
  • Venere Guest
  • Not Specified
  • USA

The hotel is located in a very safe area,but we wouldn't stay in Napoli again. The city is dirty and the cabbie's rip you off. We stayed only one night and moved on to Sorrento by ferry.

8.5 Excellent
  • November 2003
  • Venere Guest
  • Heterosexual Couple
  • Netherlands

A very pleasant hotel in the centre of Naples, where we had a nice and clean room. We had a room on the side of the street, that was somewhat noisy, but we slept allright. The hotel is in the centre of the major shopping area and restaurants are also very near, so easy and safe to go to at night. We recommend this hotel for 100%.

9.5 Outstanding!
  • November 2003
  • Venere Guest
  • Gay Couple
  • United Kingdom

A unique hotel in an interesting location. We had a great stay but be warned.....the "superior rooms" all overlook the noisy Via Chiaia. We had asked for airconditioning but some obscure city regulation demands that it is not used after a certain date. It was case of sweat because of the very efficient double glazing or don't sleep! The hotel very kindly moved us on the second night. The staff were very charming, especially the night porter when it finally dawned on him that it wasn't going to be a problem for us sharing a double bed! I would recommend the hotel to any visitor to Naples, especially if you want to avoid "Holiday Inn" blandness. The Cafe Gambrinus is just round the corner so you can order cocktails and pose the night away.

9.7 Outstanding!
  • November 2003
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

"Charm" fully describes this delightful hotel! The staff are so friendly & helpful (both on arrival at 23.15, all day long & on departure at 4.15). Well situated on the first floor of a wonderful old house with inner courtyard, in a busy but safe steet in an excellent part of this wonderful, lively city. Close the doors to the little balcony overlooking the steet and peace reigns. We cannot wait to return!

8.1 Very Good
  • October 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

We had requested a quiet room but at check in were told only a room fronting on the street was available but if possible, they would move us to a back room the next day. Still no back room but must admit, the double glass kept much of the street noise out. Of more concern however was when we advised the hotel that we would arrive as planned (Oct. 10)but could stay only 3 nights rather than the four originally reserved, we were advised by the hotel that this was possible but we would have to change through Venere.com. This implied we would have to pay for 4 nights unless approved by Venere. We had addressed this notice to "chiaja@venere.com". We tried twice to contact by e-mail to venere.com and could not make contact. Since we were leaving the next day we tried searching your website for possible contacts. We received no reply before leaving home and did not find out what the problem was until actually checking into the hotel. Is this your policy on such notices?

8.0 Very Good
  • October 2003
  • Venere Guest
  • Not Specified
  • United Kingdom

very pleasant hotel, quiet refuge from all the noise of the city, we had a nice quiet room facing inwards, tho the view from the room was rather grim, a good base, staff very helpful

9.2 Wonderful!
  • October 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

This hotel had all the charms of an old fashion hotel with all the modern amenities. There was only one glitch in our stay, the shower did not drain properly and flooded the bathroom and the hotel personnel could not seem to fix it. However, after a little adjustment, the wet floor was kept to a minimum. The rest of the room certainly made up for any incovenience. The morning breakfast was good and ample and the location was near the port and old fortresses. Convenient for taking the ferry down to Sorrento and Postitano.

9.1 Wonderful!
  • September 2003
  • Venere Guest
  • Not Specified
  • USA

Very helpful staff (extremely), nice room--location was a little difficult--on second floor. We were intrigued by the little door that you had to go through after hours (made us feel as though we really were in Italy with it's uniqueness). Loved the jacuzzi.

10 Outstanding!
  • August 2003
  • Venere Guest
  • Family Group
  • Japan

This is a lovely hotel.The staff was friendly and helpful.The room was elegant and spacious with a large bed in spite of the reasonable price.It is located in the hearts of all the tourists of Naple.We would stay there again absolutely.

9.9 Outstanding!
  • July 2003
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Brilliant hotel with a great position. In my opinion it was more 4 star quality than 3 star.

7.5 Good
  • July 2003
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Room was quite dark but very quiet. Bathroom had developed an odour from the water coming into the bidet. Fantastic location.

7.9 Good
  • April 2003
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Ideally situated and by virtue of being set back from the very busy road quiet. Charming and helpfull staff. Excellent room, very well appointed. Highly recommended.

10 Outstanding!
  • April 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

A quiet, clean, recently refurbished hotel with every comfort you need. Within walking distance from shops, restaurants & harbor. Train stations are a $10 taxi ride away.

10 Outstanding!
  • March 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

This was the best out of 4 hotels I stayed at in Italy. It is a charm and the location is excellent! The staff was extremely friendly and accomodating. I asked for a quiet room and it was so quiet that sometimes we thought the place might have been evacuated! It is a lovely hotel. Just one thing, don't even think about walking from the train station. It is too far. Take the bus, it stops very close to the hotel. A lovely stay and I will certain return to this charming hotel. A few doors down from this hotel is a very famous restaurant called Mandi's. It is known for making the first Margherita pizza. The staff there are the friendliest and nicest people ever and it was the best pizza I ever had. Don't miss this hotel and this restaurant!

8.7 Excellent
  • March 2003
  • Venere Guest
  • Single leisure traveller
  • Switzerland

Great location, extremely friendly stuff, felt like visiting friends. I booked this hotel via website and was positely suprized to get on place what was actully promised.

9.1 Wonderful!
  • January 2003
  • Venere Guest
  • Not Specified
  • Japan

I wanted stay more few days.

9.9 Outstanding!
  • December 2002
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Truly a charming hotel. Highly recommended - will stay here again.

9.8 Outstanding!
  • September 2002
  • Venere Guest
  • Not Specified
  • United Kingdom

The hotel is in an excellent location for shops, museums and places to eat. The staff were very friendly, helpful and welcoming; Although the room was small, it was comfortable and well furnished.

9.6 Outstanding!
  • August 2002
  • Venere Guest
  • Not Specified
  • United Kingdom

Very nice petit hotel.

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Reviews in other languages
8.1 Very Good
  • November 2009
  • Venere Guest
  • Not Specified
  • Spain

8.7 Excellent
  • May 2009
  • Venere Guest
  • Mature couple
  • Argentina

9.0 Wonderful!
  • April 2008
  • Venere Guest
  • Mature couple
  • Spain

8.8 Excellent
  • February 2014
  • Venere Guest
  • Family with young children
  • Italy

7.4 Good
  • February 2014
  • Venere Guest
  • Young couple
  • Italy

8.9 Excellent
  • December 2012
  • Venere Guest
  • Mature couple
  • Italy

8.2 Very Good
  • July 2012
  • Venere Guest
  • Mature couple
  • Italy

7.1 Good
  • August 2011
  • Venere Guest
  • Young couple
  • Italy

9.2 Wonderful!
  • February 2011
  • Venere Guest
  • Single traveller
  • Italy

8.6 Excellent
  • December 2007
  • Venere Guest
  • Mature couple
  • Switzerland

7.9 Good
  • December 2007
  • Venere Guest
  • Italy

Chiaja Hotel de Charme reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at Chiaja Hotel de Charme, offering 25 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Business travelers visiting the Historical Center area will have access to complimentary newspapers and safes.

Private bathrooms are designed to promote relaxation and well-being; all offer superior benefits, including jetted bathtubs, bidets, hair dryers and complimentary toiletries. Additional guest comforts include minibars, soundproofing and air conditioning.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Baby cots/cribs available
  • Soundproof rooms
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Individually controlled air conditioning
  • Satellite TV

How to reach Chiaja Hotel de Charme

By car
From the highway, reach the tangenziale and follow the indications to Napoli centro. Then follow the directions to piazza Municipio and piazza del Plebiscito.

By train
The hotel is located about 3 km from the Napoli Centrale railway station and is best reached by taxi.
You can also reach the property by bus in approximately 10 minutes. From piazza Garibaldi, take bus line R2 to piazza del Plebiscito.

By airplane
The Napoli-Capodichino airport is around 7 km from the hotel. From the airport, take the shuttle bus ALIBUS to piazza del Plebiscito.

By boat
The port is a 5-minute walk from the hotel.

Distances from Chiaja Hotel de Charme

San Francesco di Paola - 0.2 km / 0.1 mi
Royal Palace - 0.2 km / 0.1 mi
Piazza del Plebiscito - 0.2 km / 0.1 mi
Church of San Ferdinando - 0.2 km / 0.1 mi
Galleria Umberto - 0.3 km / 0.2 mi
Teatro di San Carlo - 0.3 km / 0.2 mi
Piazza dei Martiri - 0.5 km / 0.3 mi
Castel Nuovo - 0.5 km / 0.3 mi
Molo Beverello Port - 0.7 km / 0.4 mi
Statue of Victor Emmanuel II - 0.7 km / 0.5 mi
Piazza del Municipio - 0.7 km / 0.5 mi
Naples Town Hall - 0.7 km / 0.5 mi
La Fontana dell'Immacolatella - 0.8 km / 0.5 mi
Palazzo delle Arti Napoli - 0.8 km / 0.5 mi
Piazza Matteotti - 0.8 km / 0.5 mi
The preferred airport for Chiaja Hotel de Charme is Naples (NAP-Naples Intl.) - 5.5 km / 3.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Chiaja Hotel de Charme

  • Shuttle service
  • Shuttle service from and/or to the airport
  • Valet service