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Starhotels Splendido - Milan

Hotel: 4 stars

Viale Andrea Doria 4 - 20124 Milan

Double room from

€ 114 (Tax included)
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  • Average guest rating:
  • Dorothy has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.28.2
  • 7.77.7
  • 7.37.3
  • 7.97.9
  • 7.17.1

 ‹‹ This is a great hotel to stay in if you are taking the train or plane. It is close to both the train station and the place where the shuttle bus for the airport...››

19 Jun 2007 read hotel reviews

About Starhotels Splendido

exterior Hotel Starhotels Splendido exterior The stylish Starhotel Splendido is located in the heart of Milan, right opposite the central station, two kilometres from the fairgrounds and only a few minutes by underground from the city centre, providing quick and easy access to all the city's major attractions.

The hotel offers elegant, comfortable guestrooms designed to satisfy the needs of business and leisure travellers alike. On-site amenities include superbly appointed meeting space for small meetings to large conventions, and excellent dining.

Internet access is available in the hotel lobby, subject to charges.

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Location of Starhotels Splendido, Milan

  • Hotel Starhotels Splendido Viale Andrea Doria 4 Milan

    City Area:Stazione Centrale (Central Station) – East

  • Milan area: Stazione Centrale (Central Station) – East

    Position of the zone in the city

  • Milan orientation map

    General map

Rooms at Starhotels Splendido

Hotel Starhotels Splendido guest room double room The hotel features 152 finely-furnished and spacious single, double and triple rooms, each equipped with individually-controlled air conditioning, private bathroom, minibar, satellite TV with Internet connection, Pay TV, direct dial telephone, radio and hairdryer.

  • Direct dial phone
  • Hairdryer in each room
  • Heating
  • High speed Internet access
  • Individually controlled air conditioning
  • Mini bar
  • Pay-Per-View
  • Radio
  • Satellite TV
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Breakfast at Starhotels Splendido

An American buffet breakfast is served in the hotel restaurant between 6.30 a.m. and 10 a.m.

Hotel Facilities

  • Credit card accepted
  • Groups welcome
  • Laundry service
  • Lift/elevator
  • Pets accepted
  • Recently renovated
  • Room service - limited hour
  • City maps
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Business Center
  • Congress facilities
  • Meals for groups
  • Meeting Room
  • Simultaneous translation
  • Garage
  • Private parking
  • Baby sitter
  • Bar
  • Restaurant
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Hotel Reviews Starhotels Splendido

9.99.9

FC

USA, Oct 2009

We loved the convenience of the Hotel to the train station. The staff was always very friendly.

6.56.5

V.C. KAPOOR
Single traveller
India, Sep 2009

I and my INdian colleagues ahve been staying there atleast twice a year for the last few years and they are quite good. They are improving. They should be encouraged to keep tea/coffee tray in all the rooms for guests comforts. They do make it avaliable for us but I think it is good for all..

8.08.0

GB
Not Specified
USA, Aug 2009

Can't rate as the hotel was closed due to air conditioning problems. We were sent to sister hotel across the street which was an upgrade and we were well taken care of. A sign on the door of the Splendido would have been helpful as the doors were locked and we had to wait until someone heard us.

9.99.9

CK
Young couple
Switzerland, Jul 2009

I went there because I was coming from Greece and my train was one day later. The hotel is very nice and the service perfect. Excellent price/quality. I'm enjoy to go there for my next holidays in Milan.

7.47.4

SP
Young couple
Greece, Jun 2009

A nice hotel (still in renovation phase) for vacation and business trips. A good access to public transfer network. For first time at Hotel Starhotels Splendido I will rate it as a fair choice.

6.26.2

Assad Nassif
Single traveller
Lebanon, Jul 2009

I am a regular customer.the problem is that the carpet,tv, and bathroom are very old and used.the staff is wonderful but the hotel really needs renovation.

5.05.0

LB
Young couple
United Kingdom, Jun 2009

This hotel was far from Splendid, we spent a night here before going down to Verona. We have used Star Hotels many times, but this is far and away the worst one I have ever been in. After arriving late which we informed the hotel about in advance the service we recieved from the reception desk was truly apalling, including asking for payment in advance even though on our booking payment was supposed to be made on departure. The recpetionist was supposed to bring the reciept up to our room but this never arrived and we had to have it reprinted the next morning. The TV in the room did not work. I was also very disappointed by the general attitude of the reception staff, on departure they did not even have the courtesy to ask if everything was OK and when we mentioned the TV they just said they had issues!! Next time we will book the Star Anderson which is across the road which we have never had any issues with.

9.99.9

LC
Group
Switzerland, Jun 2009

very nice hotel and competent staff. they helped us finding a very good restaurant around the corner.

8.28.2

TK
Mature couple
Russia, May 2009

A normal hotel. Pro: conveniently situated, quiet, clean, with a very good breakfast. Contra: very small bathrooms – you can only edge yourself into it. Also, the receptionist gave totally wrong directions to the city centre – the simplest question – the tram she mentioned does not stop at the station she indicated, tramlines do not go the way she said, and the route of the tram she recommended lies far aside and does not go through the city centre. Next time I’ll only stay in this hotel if they ask 80 Euros for a double room, it isn’t worth more.

9.69.6

BM
Family with older children
USA, May 2009

Was a nice property the breakfast was outstanding location near train station was good arrive early for parking

8.98.9

AG
Young couple
Italy, Jan 2009

I am very satisfied. Although we booked a normal room, we got an executive room fo the same price. Very large and confortable.

5.95.9

ES
Mature couple
Austria, Nov 2008

I have stayed in many hotels in this area of Milan. I wanted to try another 4 star hotel in the area. I don't consider the Splendido a 4 star property. it is at best, a 3 star. it was clean, but very very basic. the bathroom was totally cramped and small. (if you are a large person, it would not be possible to use the toilet in this room!) I was quite disappointed and will never choose this hotel again.

5.55.5

DP
Mature couple
Australia, Nov 2008

The location is ideal for transit travellers, just a short walk from Milano Centrale. The majority of staff were excellent. We were disappointed that we received conflicting information regarding the storage of luggage. Initially we were advised that our excess luggage could be stored for 3 days whilst we travelled but were refused when the time came....a disappointing and inconvenient outcome. The beds are so-o-o comfortable !

7.47.4

CW
Single traveller
Switzerland, Oct 2008

Nice hotel, don't expect luxury however. The rooms are spacious, and mine was very quiet too. The look of the rooms is still a bit old fashined, with red carpet etc, the neon in the bathroom too bright it hurt the eyes in the morning(someting I really do not like). Otherwhise the Hotel is OK, good location next to the central station and has a metro station just at the next corner. Only downside is the breakfast - here I would have expected a bit more of choice (jelly, bread, fresh orange juice, etc.), but I guess this is the Italian way of having breakfast.

4.04.0

PL
Young couple
Canada, Sep 2008

This may have been a 4-star hotel in the early 70s, but it is at best a 2-star now. Convenient location for train, but otherwise far from everything. Staff very nice, breakfast quite good. Room was old and worn and there was a horrible stink from the drains. Desperately needs a facelift, especially at these very high prices.

7.87.8

SB
Family with young children
Norway, Sep 2008

Really liked this hotel. Not to far a walk from the shopping street (if you want to to the WHOLE street from Puerto Rico street and down to the dome in central Milan. The worst part with this stay was the smell in the room upon arrival. It had really bad smell from cigarette/smoke. They had obviously tried to cover this smell up with airfreshener, but this didn't help much. So if you get a room that recently hasn't been smoked in, I really would recommend this hotel!

8.38.3

NG
Mature couple
Israel, Jun 2008

The hotel's location is excellent. We arrived by train and left for the airport the following morning on the shuttle bus - both within a couple of minute's walk of the hotel. This was the main reason for choosing the Splendido and we were not disappointed. The room itself was modern and of a good size. On the downside the bathroom was rather small and in need of renovation and there seemed to be no way to use the shower without drenching the whole floor area.

8.98.9

Heather Papac
Young couple
USA, May 2008

Amazing beds. We were tired from our journey and the bed and shower in our room was "just what the dr. ordered!" Location was good for our needs, right next to the train station. It was a great place to "recharge".

5.75.7

SM
Single traveller
Italy, Dec 2007

the room was incredibly small, even for a 3 stars hotel, and the furnitures quite poor. Except for the welcoming, unkind and unnice, employees were very kind and helping. Good breakfast, waiters very kind - cheesy sometimes. In the end, a normal 4 stars hotel with suprisingly poor furnished small rooms

9.09.0

SB
Young couple
Spain, Oct 2007

Sitio adecuado por su situación y por la amabilidad de los empleados. Habitaciones grandes y espaciosas.Desayuno muy bueno.

7.77.7

RC
Single traveller
Mexico, Oct 2007

Excellent business hotel! Its location is perfect for an early flight or train from Milan: not even a block to walk to the train station and shuttle service station to airports!!

8.18.1

GG

Italy, Sep 2007

Ottimo albergo a 100 metri dalla stazione ferroviaria. Rapporto qualità/prezzo veramente eccezionale. Camere pulite e spaziose, servizi offerti nella norma per un albergo di tale livello. Unico neo, ci hanno dato una camera doppia con letti separati, specificando il contrario nella prenotazione. Il prezzo della camera NON prenotando con Venere è assurdo, con Venere invece è davvero ottimo e conveniente!

7.47.4

RS
Mature couple
Spain, Sep 2007

There is quite a noise when the tube passes..

9.79.7

MY
Young couple
Chile, Aug 2007

Gran Hotel..muy buena atención...cómodas habitaciones.....desayuno contundente.

8.68.6

KW
Young couple
Hong Kong, Aug 2007

Milan is the last stay in Italy. This hotel is next to the train station and the airport coach is right at the train station. Taking the metro to the city centre is easy just about 15-20 minutes. I choose this hotel for its convenience location, yet, the overall perception is good.

6.86.8

AP
Young couple
Italy, Aug 2007

just a night .. leaving the hotel at 4,30 am to the airport ....

9.29.2

HB
Young couple
Germany, Aug 2007

Perfect location for rail travel. Not close to city center happenings. Great breakfast included. Overall great stay.

5.15.1

AP
Young couple
Italy, Jun 2007

Public areas and employees excellent . Room was very poor. Bad bed, old and dirty flooring, bathroom with technical problems. I wondered how they quoted a four star hotel. Last time for us in this hotel.

1010

Dorothy Mallen
Group
USA, Jun 2007

This is a great hotel to stay in if you are taking the train or plane. It is close to both the train station and the place where the shuttle bus for the airport is located. It is also close to the metro so you can get anywhere in Milan. I highly recommend it as your last night stay before returning to the states.

9.19.1

Lori Billingsley

USA, May 2007

First time in Milan, Italy. We arrived by the airport shuttle around 9PM (it was dark). The shuttle drops you off at the train station. Fortunately we saw the hotel sign when we were on the shuttle bus, so we knew exactly where to walk. Hence, the hotel is very close to the train station. The hotel was clean and staff friendly and knowledgeable. The rooms were small but very clean. Good for the price.

9.09.0

Liu Yan
Young couple
China, Apr 2007

It's a very hotel.

8.78.7

Mohamed Gamaleldin
Not Specified
Egypt, Jan 2007

Nice hotel. Convenient location. Good value for money. Hotel computer was not able to credit my Aliatlia frequesnt flyer miles, despite trying twice.

9.79.7

ER
Mature couple
Germany, Oct 2006

Has Hotel ist leicht mit dem Malpensa-Bus zu erreichen und ist sehr nahe an der Central-Station, so daß sämtliche Sehenswürdigkeiten einfach mit der U-Bahn zu erreichen sind. Im Hotel bekommt man gleich einen Stadtplan in dem die U-Bahnen, die sich farblich nach Strecke unterscheiden gut ausgewiesen sind und so kann man ohne Probleme von A nach B fahren. Das Personal des Hotels war sehr freundlich und professionell. Das Frühstück ließ keine Wünsche offen und abends kann man noch gemütlich mit einem Glas Wein in der Hotel-Lobby sitzen. Wir haben das Hotel Splendido auf jeden Fall unseren Freunden für eine Mailand-Visite empfohlen und werden sicher selbst auch noch einmal wiederkommen.

9.19.1

MM
Family with older children
Japan, Oct 2006

There was a cold wind from a chink in the window frame in our room on the 6th floor.

6.76.7

JW
Young couple
Germany, Oct 2006

Das Hotel liegt sehr günstig, direkt am Bahnhof, gegenüber dem Busbahnhof, der die beste Verbindung zu den Flughäfen darstellt. Nur wenige Minuten in die Innenstadt. Die Zimmer sind nicht mehr die neuesten an Einrichtung, aber gepflegt und sauber. Auch das Frühstücksbuffet war sehr in Ordnung, erst recht im Vergleich zu vielen anderen italienischen Hotels. Störend ist allenfalls der Krach, der von anderen Zimmer kommt. Wenn man einen Zimmernachbarn hat, kann man ihn und auch sein TV-Programm leider sehr gut verstehen.

5.15.1

Hitoshi Yamamoto
Single traveller
Japan, Oct 2006

Too small space.

5.65.6

Claire Power
Group
USA, Oct 2006

Largely the hotel was very nice hotel catering to the business traveler.It was across from the train station and the bus to the airport. It had a surly officious staff but a good bar and friendly bartender. The one problem was their plumbing problem. Each bathroom had a large drain in the middle of the floor. This drain emitted the foulest smelling sewer gas. We had to cover it up with towels and keep the door to the bathroom shut. Our friends two floors below us had the same problem. The staff paid us no mind when we complained about the problem.

7.27.2

Maureen Bradford
Mature couple
United Kingdom, Oct 2006

There were two of us staying in the Splendido on our very first visit to Milan. We wanted a hotel close to the station and the Splendido was very well placed and we enjoyed our stay there immensely. We also enjoyed the walk from the hotel to the centre of Milan and despite it not being in the centre of Milan that was not a handicap. If we were to visit Milan again we would definitely think of booking again at the same hotel and would recommend others to go there.

5.95.9

Dennis Milton Ang
Young couple
Philippines, Jan 2006

the female welcoming staff told us we did not have room that we requested. but when i showed him the voucher i printed from venere, suddenly, there was our room. the male staff, who eventually took care of us spoke good english. the female staff pretended not to speak in english thereafter. i would not recommend this hotel to travellers who get offended easily or, are afraid to speak out for themselves. the hotel is nice, but some people who man the front desk are not.

9.99.9

Louise Alberti
Four adults
USA, Aug 2006

The Hotel Starhotels Splendido exceeded our expectations. It is very conveniently located right across the street from the train station. It is a beautiful hotel well-appointed. The rooms are spacious and very clean. Even though our room was located on the front of the hotel across from the train station, we did not hear any outside noise. The restaurant provided excellent meals at a reasonable price. I would definitely stay at the Hotel Starhotels Splendido again.

6.16.1

Peter Livingstone
Family with young children
Australia, Jul 2006

we booked a triple room back in feb and on our arrival we were show into the smallest twin room i had ever seen, we naturally complained and after much deliberation we were finally moved into a larger double with an extra bed pushed into the room, which left us in very cramped conditions. There was a youth orchestra staying and obviously they had been given the other larger rooms. so we were most disappointed about that. Otherwise, the breakfast was excellent and the room was clean.

8.78.7

JH
Group of friends
Taiwan, Jun 2006

We were looking for somewhere close to the main station as well as good price. For the prices that we paid, we were very happy about the hotel. Location is excellent, and we see it right after we stepped out of the main station. Transportation is easy to get to the sightseeing places.

6.26.2

Hitoshi Yamamoto
Single corporate traveller
Japan, May 2006

Not so good, not so bad, normal hotel.

9.89.8

MK
Group of friends
Germany, May 2006

Everything excellent. Could hear and feel the underground rumbling through but despite that it was OK. Only negative experience was when we wanted to pay our bill with American Express travellers cheques and were told that there would be a 5% commission charge.

9.09.0

Mario Noris
Not Specified
USA, May 2006

only disappointment was that no internet access in the lobby as advertised, had to go to internet cafe a few 100 yds. away, no big deal, but - not as described in the facilities offered

9.19.1

Giovanni Savigni
Single corporate traveller
Italy, Feb 2006

Accanto alla stazione, un tre stelle e mezza più che corretto (almeno ai prezzi di bassa stagione). Punti a favore, la professionalità degli impiegati e la colazione pantagruelica.

2.82.8

Anna Tarres Martinez
Heterosexual Couple
Spain, Feb 2006

page 150€ por dormir en una habitacion minuscula, oia cuando los otros huespedes iban al baño y encima la habitacion vibraba por culpa del metro, y para nada la habitacion es la de la foto!!! Don't stay at this hotel, the photos aren't true,small rooms, noisy and expensive. no car park

1010

Arantes Tavanti Chiarenti
Not Specified
Italy, Feb 2006

consigliatissimo, ottima assistenza da parte dei receptionist

9.69.6

Fabrizio Loi
Group
Italy, Jan 2006

VEry beautiful hotel.

4.14.1

KS
Not Specified
Norway, Jan 2006

Competences of employees are excellent in breakfast room and poor at reception. Somehow my AMEX was NOT authorized only in this hotel during my trips (I could use it just after check out).It was exactly same situation for the guest who checked out before me. If anybody can pay with AMEX in this hotel, please comment. The surroundings are NOT safe enough, be aware of pick-pockets.

8.28.2

Giuseppe Di Francesco
Single corporate traveller
Italy, Dec 2005

Un eccellente servizio di ricevimento, sempre pronto a risolvere ogni più piccolo problema!

6.86.8

MM
Not Specified
Japan, Nov 2005

I was completely ignored by all the staffs at the breakfast room. No one said to me anything even though they were aware of me (it was not so busy). Finally I had to say "May I have a cup of coffee?" by myself. If I did not say so I would not have been served any drink. I do not know why they hesitated to talk to me.As long as I felt I was not treated equally as most were served tea or coffee even though they came later than me. This was my first incredibly rude experience because usually staff talks to me with a smile.

7.57.5

Stephen Mann
Heterosexual Couple
United Kingdom, Oct 2005

We enjoyed the stay at the hotel the staff were helpful and friendly and the hotel was of a good standard. My wife especially enjoy the maid service which was excellent.

6.86.8

Jennie Nicastro
Not Specified
USA, Oct 2005

The room was very small, but they have killer vegetarian lasagna if you eat in, and a very nice hotel employee brought us our room service, but they seemed annoyed at us at times, like when we asked to have something not on the menu (the in room menu) for dinner, even though they were having it on the menu downstairs. On the upside, it's only a few minute walk from the train station so no taxi needed, and they had a really good morning meal.

8.88.8

Kjell Burmeister
Single leisure traveller
Germany, Oct 2005

Well located next to stazione centrale which is your drop off from the airport shuttle. Good starting point to explore mailand by feet, tram, metro or bus. Hotel is pretty good deal.

9.09.0

PU
Group of friends
Spain, Oct 2005

ELEGIMOS ESTE HOTEL PORQUE LA CALIDAD PRECIO ERA BUENA,ESTA A ESCASOS 100M DE LA ESTACION DE TREN,SOLO NECESITABAMOS DORMIR UNA NOCHE PARA PODER COGER EL BUS HACIA EL AEROPUERTO DE MILAN(MALPENSA),QUE SALE DESDE LA ESTACOIN DE TRENES.EL HOTEL GENIAL,LIMPIO,AMPLIO,CON REGALO DE BIENVENIDA Y ADEMAS INCLUIDO EL DESAYUNO,EN LA RESERVA DE VENERE NO LO ESPECIFICABA Y SI ESTABA INCLUIDO,TIPO BUFFET.SIN DUDA VOLVEREMOS.

9.99.9

RM
Couple with children
Canada, Aug 2005

Excellents déjeuners et personnel très courtois. Belles chambres.

5.55.5

DM
Heterosexual Couple
Ireland, Aug 2005

The room was tiny and a previous review referred to the room being large. This is a 4 star hotel and the quality of the room was far from 4 star. We stayed in 6 hotels during our stay in Italy and this was the smallest room that we stayed in. Also the room shook everytime an underground train went by.

8.18.1

Malcolm Semmens
Family Group
Ireland, Jun 2005

Very good quality 3 star hotel. Great triple accommodation for adult and 2 teenagers. Clean airconditioned room. Well appointed bathroom. Breakfast selection very good. Close to central station and underground. Would stay again.

7.07.0

PB
Heterosexual Couple
Australia, Jun 2005

excellent place to stay if you need to be near the train station just a short walk across the street and nice clean hotel.

1010

Cheng Wei Chen
Not Specified
United Kingdom, Jun 2005

nice stay we will go again~

7.37.3

JB
Heterosexual Couple
USA, Jun 2005

This hotel can use some renovation and clean-up. We chose it for its proximity to the central train station and Malpesa Express Bus stop. When we informed the front desk we cannot make breakfast since we had a very early flight, they packed us a couple of breakfast bags to go. That was a thoughtful service. They also sold us Metro tickets at the front desk to visit the Duomo area.

6.76.7

Denise Howe
Heterosexual Couple
United Kingdom, Jun 2005

room smaller than it appeared on the site -we were not offered an upgrade, though people in front of us at the desk were. Reception desk could have been more informative eg display maps,notices re transport tickets & strikes without us having to ask.

6.26.2

YL
Not Specified
United Kingdom, Jun 2005

we booked a double room, and was offered a twin. and when we asked the reception if we can change, the staff was rude.

9.09.0

FC
Heterosexual Couple
Italy, May 2005

We had a very good stay in this hotel: if I return in Milan I will stay again at Starhotel Splendido! Very kind welcoming and helpful people! Very good breakfast included in the price. Quality vs price excellent for Milan!

8.88.8

JH
Single leisure traveller
Japan, Apr 2005

The breakfast is very nice.

7.87.8

Karen Romero-Leone
Heterosexual Couple
USA, May 2005

Starhotel Splendido met our expectations. Room was on the pricey side for our budget, but it was the best value we could find in Milan. Staff gave us several excellent suggestions for enjoying our short stay. Very convenient to drop off our rental car at the Stazione Centrale after 10 days of motoring. Proximity to 2 subway stations excellent. Bus to Malpensa was very convenient, economical and punctual. Our room was above average spaciousness for European hotels, but carpet definitely needed to be replaced. Nice towels and bathroom amenities. Very nice to be able to open window during the day. We were on the 6th floor and hardly noticed train and subway rumblings under hotel.

6.26.2

WL
Heterosexual Couple
United Kingdom, Apr 2005

in the morning, we had breakfast in the hotel, have an waiter is very rude with no smile even told us 'please eat quickly'but it still have 10 more mins for breakfast time, also a woman in reception is rude, her face never smile to the customer and her voice is like not willing to welcome!

8.18.1

CE
Heterosexual Couple
USA, Apr 2005

got room with two twin beds - would have preferred ability to select and receive double or queen bed rather than two twins.

9.49.4

SD
Group
United Kingdom, Mar 2005

I'd thoroughly recommend the Spledido after I spent two nights there last month. The hotel was modern and extremely clean with helpful and friendly staff. It's situated directly opposite Milan Central train station and although other people have commented about the area being unsafe at night I didn't have any problems. The metro is a short walk away and is probably the easiest way to get into the centre (the hotel is about a 30 - 40 min walk from Duomo Square). The lounge and bar area is a nice place to relax and there is a free internet access point. The buffet continental breakfast was good but don't expect to be filled up on brioche. There is, however, a large selection of cereal and fruit and a small selection of more filling sausages, scrambled eggs and bacon. I was staying with two friends in a triple room to watch the Italy - Scotland football game and the room was perfect for our requirements. There were all the amenities you would expect in a modern four star hotel (tea/coffee making facilities, large bathroom with bath, cable tv etc etc). The only thing that appeared not to work was the A/C (either it was turned off for the winter or we didn't know how to operate it) but this was not a problem for us. A fantastic hotel which I will definitely return to when I'm next in Milan.

9.99.9

CM
Single leisure traveller
Japan, Feb 2005

Era benissimo albergo. Se ci sara l'altra occasione per stare a Milano io sceglierei ancora.

5.95.9

IB
Single leisure traveller
France, Mar 2005

The boss in the reception was not very nice. The breakfast was very good.

9.39.3

Miriam Chaker
Group of friends
Germany, Feb 2005

Nice hotel, in front of the station. helpless and friendly staff!!

8.88.8

UA
Heterosexual Couple
Spain, Jan 2005

It is a hotel recently reformed, very well located closed to the main train station. Very good quality/price rate.

8.88.8

ELENA BICIOCCHI
Heterosexual Couple
Italy, Jan 2005

L'hotel è l'ottimale per chi viaggia in treno, sia per la vicinanza alla Stazione Centrale, che per i collegamenti di autobus, tram e metropolitana che sono a portata di mano. Le camere sono pulite, non eccessivamente spaziose ma confortevoli; il bagno e i servizi puliti; la prima colazione è ottima e abbondante. Il servizio del personale è estremamente efficente e cortese. Sicuramente è una struttura che riutilizzerò e che consiglio.

9.69.6

LC
Family Group
USA, Jan 2005

Since the price quoted on the web site doesn't indicate whether the tax is included so it was a problem to hotel staff to accept the special rate from the Internet reservation. We got the problem solved with the manager of the hotel to honor the rate which we thought was the best value in town during the New Year holiday. And the breakfast was great. We recommend it.

9.89.8

NZ
Heterosexual Couple
Austria, Jan 2005

Die Möglichkeiten und Preise für Garagen oder evtl. Autostellplätzen könnten besser beschrieben werden. Ansonsten war es ein toller Aufenthalt, ein schönes Hotel und eine problemlose Buchung.

1010

Michael Blanchard
Couple with children
South Africa, Jan 2005

Everything was perfect...Many Thanx! Will most definitely make use of 'Venere' again in the future!

9.59.5

Sophie JAUNIN
Heterosexual Couple
Switzerland, Oct 2004

Tout était très bien (à l'accueil, ils étaient très serviables), sauf pour le petit déjeuner qui était avant 10h00. Nous sommes arrivés à 9h50. Et nous avons dû manger à toute vitesse, car on est venu nous dire de nous dépècher de partir et toute la nourriture a été enlevée sous notre nez avant que nous ayons pu faire notre choix sur le buffet!

9.59.5

Akane Ide
Not Specified
USA, Oct 2004

The location was 2 min from the central station. Very nice and clean room and good breakfast(many choice). I recommend this hotel strongly and I will use this hotel again.

9.49.4

PM
Heterosexual Couple
USA, Oct 2004

best value on our three weeks in italy. very convenient to the train station. staff very helpful. Would book there again.

5.55.5

IP
Heterosexual Couple
Latvia, Sep 2004

Formal accomodation with influence of station area, much more less individual and welcoming, if compare with Starhotel "Ritz" (previous stay in Milan). Staff of hotel quite unkind,inattentive and ill-mannered . Noisy, especially in nights. As to cleanliness of rooms, breakfasts, common impression - satisfactory without special claims, but not on level of 4 stars. We used standard room with lower price - 109 Eur, but this variant evidently is not good value for money.

8.48.4

Peter Rutishauser
Not Specified
Switzerland, Sep 2004

Good, nice hotel.Fair price.Good sevice and good selection of food on the breakfast buffet.

5.95.9

Peter Brennan
Couple with children
USA, Jul 2004

The hotel is located over a subway so throughout the night, the hotel shakes. The room is nice for the price, but the towels were not extra white clean and there were mosquitos in the room. The breakfast was terrible and the service snotty. An electric currency converter wasn't provided and we were charged 10 Euros to buy one. It is a very short walk to the train station

1010

Nancy Baumgartner
Not Specified
USA, Jun 2004

Your website was so easy to use and both hotels (Ariston in ROme and Starhotel Splendido) were excellent. I will use your site again without hesitation.

8.38.3

Kenichi Miura
Single corporate traveller
Japan, Jun 2004

Very convenient location, both to the train station and the airport express bus. Price was the lowest that I inquired in the same area. Will use this hotel again next time.

9.99.9

Loren Lange
Heterosexual Couple
USA, May 2004

Fantastic breakfast. Complete buffet and open at 6:30 AM for early departure. Staff was very helpful in arranging an early morning cab and providing phone numbers to confirm flight information. Hotel is directly accross the street from the train station if you leave Centrale from the right exit. We didn't. Use the bus to Malpensa Airport. Cab was very expensive. Our double room had two twin beds with about 4 inches of separation. Would have preferred a double bed. Nice large room.

8.58.5

Cindy Rein
Family Group
USA, Apr 2004

This is the second stay we have had with Star Splendido in Milan. the hotel is clean and convenient.

9.69.6

Melinda Reyer
Couple with children
USA, Mar 2004

The internet map that comes up needs to be clearer. Also, please share with your guests if roads in the area are safe to walk around in at night. I understand that some near the train station are not. Thank you for a wonderful way to end my trip to Italy.

7.57.5

Elisabeth Grigoriu
Group of friends
Austria, Feb 2004

Nice Hotel, breakfast OK, OK area near Centrale FS (and very nice guy who brought us the breakfast), funny Hotel. Venere is great...no problems and very quick!

6.56.5

Nicholas Van Den Bichelaer
Not Specified
Netherlands, Oct 2003

The pictures on the website showed spacious stylishly designed rooms. The room was in fact just big enough to walk around the bed. Becouse of the very outdated design the hotel looks like it needs an upgrade. Staff was very usefull in (objective) choice of nice restaurant.

8.18.1

Lee Keating
Heterosexual Couple
USA, Oct 2003

Just across from the train station. Good quality hotel with english spoken throughout. Good price but a poor place to walk at night tried to walk to a restaurant but turned back as we were uncomfortable ( only time in Italy, but this is Milan)Easy to take the subway, just acroos the street. Restaurant was mediocre but there was a very nice waiter(not the captain) who seemed to work endless friendly hours. A/C did not seem to work but I was too tired to call.

4.64.6

NB
Heterosexual Couple
United Kingdom, Sep 2003

The hotel was less than average & I expected more from a 4 star hotel. The only good point about it was that it was close to the train station and metro. The room was dirty, in particular the bathroom. The shower was most unpleasant with lots of mould in the shower.

5.25.2

MC
Heterosexual Couple
Italy, Sep 2003

Ho prenotato per uno Starhotel quattro stelle ed ho avuto una stanza che sarebbe stata inadeguata per un due stelle: mobilio vecchio, sporco e malandato, un bagno in condizioni pietose, coperte sgualcite... senza parlare del continuo viavai di cameriere (controllo del frigobar e della biancheria) e 'manutentori' in cerca dei loro attrezzi. Alla mia richiesta di una camera decente mi è stato risposto che potevo averla dietro pagamento di una quota (circa 60 euro) per l'upgrade. Se lo avessi saputo prima avrei probabilmente scelto direttamente una stanza 'superior', ma nella descrizione fornita non si fa alcun riferimento alla 'varietà' di offerta in termini di qualità. Sono rimasta delusa sia perchè gli Starhotels sono, in genere, ottimi alberghi, sia per la scarsa corrispondenza tra quanto proposto dal sito venere.it (sempre efficace e attendibile) e la (triste) realtà. A favore dello Splendido rimane la posizione assolutamente strategica (proprio di fronte alla Stazione Centrale), il buffet della prima colazione e la cortesia del personale.

9.99.9

Barry Raphael
Heterosexual Couple
United Kingdom, Aug 2003

This hotel is an excellent example of what a business traveller requires for a trip to Milan. Very efficient, very friendly and will definitely stay here again on my next visit.

7.27.2

Ilkka Ahtokivi
Not Specified
Finland, Sep 2003

I write this in English, so it may have more use to more people. If this is of any use... As every hotel which is making restructuring or other maintenance work, they did not tell it beforehand (maybe they think it scares the customers, but the disappointment and/or irritation maybe even worse, when you find it out only when you are checking in). It did not bother me, I am used to noise from the street, underground (which you can hear and even feel in the lower floors) etc. Maybe the on going restructuring of the lobby bar was also the reason for the reasonable price? There are some defects. For instance in the single room I stayed the toilet was build into a corner in such a way, that if I'd be fat or a bit taller than I am, it would have been impossible to use it. Without going into the details, you need a little bit of acrobatic skills to do your stuff ;-) And the flushing of the toilet is a funny/annoying exercise - depending on your mood! It is like lottery: it goes OK sometimes with first try, sometimes you need 15. Or even more. And as in 50 % of all hotels, the sewer of the shower did not work very well and the basin - or whatever it is - filled up to your ankles. And the shower curtain smelled accordingly. This was the second time I stayed in this hotel (even the same room), and in my opinion - putting everything together - it is a decent hotel, well situated and worth the money spend. Of course if you can not tolerate any small defects, go to a 5-star hotel, if you think they are far better and worth the money. (I stayed once in Milan Hilton, and it was funny to listen the neighbours taking a bath. Yes, first I thought they were in my bathroom. I was left wondering have they made the walls out of recycled newspaper...? I did not dare to touch the wall being afraid they would charge me the repair costs.)

8.28.2

Antoniella Frijia
Not Specified
Switzerland, Aug 2003

It's a pity that they don't have any "non smoker" rooms.

8.28.2

TD
Heterosexual Couple
Turkey, Aug 2003

We had a very nice room with internet connection and we enjoyed the bathroom most... The staff were very kind, too... Thanks...

7.87.8

Hans Raue
Heterosexual Couple
Germany, Aug 2003

struttura anonima, bar e ristorante in ristrutturazione durante soggiorno,

9.69.6

Christopher Bradley
Not Specified
United Kingdom, Aug 2003

Very efficient service and helpful staff. We got a very large and comfortable 'executive' room equipped with 3 telephones, 2 televisions (including one in the bathroom), electric window blind, internet and fax. There was not a good view from the window but that was expected as it is only 5 minuted from the train station. Considering it's location it was also very quiet. At breakfast there was a good selection of food and the service was good. Watch out for the wobbly floors in the lifts though.

How to reach Starhotels Splendido

By car
From the A1 Milano-Roma highway, the A4 Milano-Venezia highway and the A8 Milano-Laghi highway, exit at Palmanova, then follow directions towards the centro città, piazzale Loreto and Stazione Centrale.

By train
The hotel is situated only 100 metres from the Milano Centrale railway station, opposite the Air Terminal Malpensa Express where bus arrivals and departures to Linate, Malpensa and Orio al Serio airports are available.

By airplane
The hotel is situated around 8 km from the Linate Airport and 50 km from the Malpensa Airport, where you can take a shuttle bus service to the Stazione Centrale train station.

Transport Services Starhotels Splendido

  • Garage
  • Private parking

Limited private parking facilities, subject to charges, are available upon request at the hotel.
Discounted parking is also available in a nearby garage.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at anytime after 2 p.m.
Check-out: it is necessary to leave the rooms not later than midday.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price, and costs between €20,00 and €25,00.
Lobby Internet access is subject to an extra charge; rates available on request.
Breakfast is included in the price.

CANCELLATION POLICY
A reservation must be cancelled 26 hours prior to arrival ( 16,00 hotel local time). Penalty Charge for late cancellation is 1 night ** When reserving a non refundable or prepaid rate, your credit card will be immediately charged for the full amount at the time of booking** From 12 September to 28 September the reservation must be cancelled 7 days prior before the arrive otherwise the first night will be charged on your credit card.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

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