- Average guest rating:
- Carolyn has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.4
7.7
7.6
7.5
8.8
‹‹ We had a wonderful time. The staff at the hotel were very helpful and welcoming.››
09 Nov 2003 read hotel reviewsAbout Grand Hotel Duomo
exterior - entrance
The Grand Hotel Duomo, one of the most famous and oldest hotels in Milan, enjoys an excellent location in the centre of Milan, right on Duomo square, with a magnificent view of the cathedral.
The property is also just a short walk from the fashion district and from the Alla Scala theatre, the Galleria Vittorio Emanuele as well as Via Montenapoleone and Via della Spiga.
The hotel is housed inside a gorgeous building dating back to 1860 and was built with the same beautiful marble of the cathedral. Guests will enjoy an attentive, personalised service provided by a highly competent staff.
On-site amenities include a restaurant, a stylish bar, a roof garden bar/coffee shop, laundry and dry cleaning, baby-sitting and a very knowledgeable 24-hour concierge.
Location of Grand Hotel Duomo, Milan
-
City Area:Historical Center
Position of the zone in the city
General map
Rooms at Grand Hotel Duomo
junior suite
The property features single, double single use, single with French bed, double and twin as well as junior, duplex and presidential suites.
All rooms feature private bathroom with hairdryer and are equipped with air conditioning, safe, mini bar, satellite TV, direct dial telephone, heating and Internet connection.
Some rooms overlook the cathedral.
- Desk
- Dial-up Internet access
- Direct dial phone
- Hairdryer in each room
- Heating
- Individually controlled air conditioning
- Ironing facilities on request
- Mini bar
- Radio
- Rooms with view available
- Safe
- Satellite TV
Breakfast at Grand Hotel Duomo
breakfast room
The American breakfast buffet is served from 7 a.m. until 10.30 a.m. in the breakfast room.
Hotel Facilities
- Access for disabled
- Air conditioning
- Credit card accepted
- Groups welcome
- Laundry service
- Lift/elevator
- City maps
- Concierge
- Front desk - 24 hour
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Congress facilities
- Garage
- Baby sitter
- Bar
- Coffee shop
- Restaurant
Hotel Reviews Grand Hotel Duomo
Family with young children
Switzerland, Mar 2007
It was quiet a shock as they charged us 58 euros for the garage! Milano is too expensive. 2 coffees, 1 oj (not freshly squeezed) 20 euros!
Single traveller
Kazakhstan, Jan 2007
It was my first visit to Milan, I liked this city. Hotel was pretty nice, but expensive.
Family with older children
Indonesia, Nov 2006
It is an old hotel. The carpets are dirty. Staffs of hotel are ok. We were travelling with family
Single traveller
United Kingdom, Sep 2006
Hotel is quite dingy, needs renovation, it is definetely not a 5*de luxe! Apart from the location, which is great, the rooms and breakfast can be rated as 3* at the most! Very disappoited, value for money is really poor! Stayed there 2 years ago and it is a lot worse then before.
Mature couple
Spain, Aug 2006
Hotel excelente. Amables. Situacion extraordinaria sobre la Plaza Duomo. Fachada principal de la Catedral en obras. (una pena...) Saludos cordiales.
Mature couple
Germany, Aug 2006
Hotel war trotz Navigationssystem nur mit Hilfe eines vorausfahrenden Taxifahrers zu finden (Baustellen & nicht öffentliche Strassen); keine Parkmöglichkeiten; Klimaanlage zu laut; Kingsize-Bett anstelle der gebuchten getrennten Betten; TV defekt;
Heterosexual Couple
Spain, Jun 2006
I, as a spanish, am used to visiting very good hotels in Spain. In my opinio, this hotel has the price of a five stars one, but not the cathegory nor services: the room needs a renovation, the bed was very uncomfortable and there were a lot of little details (bulbs that do not work, and so on ) that make this hotel loosing its five starts category.
Heterosexual Couple
Netherlands, Mar 2006
Extremely expensive hotel even considering the excellent location. 58 EURO to park a car for a night is crazy. The next covered parking was 28 EUR for the all day. The room was small. The restaurant is nice.
Single leisure traveller
Egypt, Oct 2005
The room is so poor, very old and broken furnuture, the bathroom is not nicely equiped, and the great diadvantage is that safty box in the room is broken down. Also the limited working houre of the room service is no convenient. I asked for breakfast at 6 am as I had to catch my early flight but I was told that it would be ready at 7 am not befor so I left without having my breakfast.
Not Specified
Iceland, Apr 2005
This was our last night in Italy and it was wonderful. The room we got was big and the bathroom was wonderful. And while I got out shopping in Rinoscenti (next door) my husband was happy to try the Bang and Olofsen TV. The breakfast was very good and the staff was friendly and helpful. Excellent stay
Heterosexual Couple
Italy, Jan 2005
Scarso rapporto qualita' prezzo. Sinceramente non vedo come si possa definire quell'albergo come il massimo a disposizione..., ho visto di meglio.
Heterosexual Couple
USA, Sep 2004
We enjoyed our stay here very much and the staff was excellent.
Not Specified
United Kingdom, Jan 2004
Excellent View overlooking catherdal and square, however considering this was rated as a 5 star luxury hotel(and we had booked the Presidential Suite) the lack of first class facilities in the building was disappointing. There was also no traditional complimentary present in the room(such as bowl of fruit) which is of no particular value but always a nice welcome. One can only assume that the 5 star rating is due to location, which again was excellent.
Family Group
USA, Oct 2003
We had a wonderful time. The staff at the hotel were very helpful and welcoming.
Single corporate traveller
Italy, Sep 2003
very good hotel and ambiance, and employees; a little bit ... not so cheap
Single leisure traveller
Japan, Jun 2003
the room that i stayed had a movie theme and it was really cool. nice staff. gave me a discount coupon for the restaurant and a free drink at the bar. everything was fine except for the airconditioning in the room. it was working, but the room was too hot & humid. i asked them to put me in another room because i couldn't sleep, but it was still too hot. the hotel staff said that it would come back on in a couple of days, but didn't. my stay would have been great if i didn't have this airconditioning problem. i feel like i should get a refund. if you plan to stay at this hotel, please make sure the airconditioners are woking properly.
Heterosexual Couple
United Kingdom, Jun 2003
We were on our honeymoon and having left a 4* suite in Venice we were expecting something special from our 5*L. The room was average, the air conditioning and bathroom fan didn't work, the price didn't include breakfast and for what we actually received the room was very overpriced. We did however find Milan on the whole overpriced so it may be the norm.
Single corporate traveller
United Kingdom, Apr 2003
The rooms booked were executive rooms, and yet there does not seem to be any different level of room available. The decor is very old, the facilities are poor, and the cost of the overall stay was around 13.000 euros, not the 10.000 quoted, when all we had extra was breakfast on a few days, and about 30 beers. The location was good for Piazza Duomo, but the hotel was not what I would call 5 stars.
How to reach Grand Hotel Duomo
By car
From both the A1 Milano-Roma highway and the A4 Milano/Venezia highway, take the Tangenziale Est as far as the viale Forlanini exit and follow the indications towards the centro or city-center.
From either the A8 Milano-Laghi highway or the A7 Milano-Genova highway, exit at Milano and head towards the centro.
By train
The hotel is situated around 5 km from the Milano Centrale railway station, and can be easily reached via underground. Take the yellow line towards San Donato and get off at the Duomo stop.
By airplane
The Linate airport is situated around 12 km from the property.
The Malpensa airport is situated around 50 km away.
Transport Services Grand Hotel Duomo
- Garage
The hotel has a private garage.
The Hotel
exterior - entrance
exterior - entrance
hallway
reception
interior
Rooms at Grand Hotel Duomo
junior suite
junior suite
junior suite
junior suite
bathroom
bathroom
bathroom
bathroom
bathroom
duplex suite
duplex suite
duplex suite
duplex suite
duplex suite
duplex suite
Hotel Facilities
internet point
internet point
bar
dining room
dining room
breakfast room
breakfast room
The hotel offers an Internet Point located in the lobby for those who wish to check their e-mail or surf the web.
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than noon.
INCLUDED/NOT INCLUDED IN THE PRICE
Use of the private garage is not included in the price, the cost is around €58,00 per day.
Use of the Internet Point is not included. Price upon request.
Breakfast is included in the price.
CANCELLATION POLICY
In caso di mancata cancellazione entro il termine stabilito
verrà addebitata la prima notte come penale.
In case of no show or late cancellation, one night of
penalty will be charged.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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