Hotel Arcus - Medulin

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

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INCLUDED/NOT INCLUDED IN THE PRICE
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CANCELLATION POLICY
In case of cancellation from 29 to 15 days the 20% of the full amount will be charged In case of cancellation from 14 to 7 days the 50% of the full amount will be charged In case of cancellation from 6 to 2 days the 80& of the full amount will be charged From to 2 to the day of arrival or in case of no show the full amount will be charged
You may cancel your reservation without penalty up until 30 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".