New Hotel Select - Marseille

We were lucky to get a special low season price, otherwise 115 €uros for a double room is much more than what the standard of the hotel is worth. First we got a weird problem of key, not fitting because there were something wrong in the lock : first the guy of the reception answered as if he just did'nt trust me, since it was obvious that he was trying to give us a room well known as having a key problem ! So we had some argument no that pleasant and finaly he gave us another room. About the rooms : correct, but not 3 stars standart !!! Getting the light in the room was quite funny : one lamp on the small desk :we had to put the wire of the lamp into the socket because there was no switch !!! Two lights on either side of the bed : we finaly found the switches behind the bedside tables, but only one was working... For the breakfast, since 10 € seems a little bit too much, we had it on another place on the Canebière, for less money and better standard... Beds are good, sonorisation is awfull : we could ear all the arguments between a man and his wife, who were in the next room, as if we were living with them. So one advice : if you book with special rate, I mean 50 or 55 €uros, it's all right, but for the current price 115 € for two people, it is really too much...

Pluses: big room, clean bathroom, large windows, lift, cheerful breakfast area, interesting area within walking distance of TGV station and old port, Minuses: little shelf space, no shower curtains, slightly musty smell to the room, very soft bed.

I really appreciated the hotel and its location: close to the railway station with the airport shuttles. The hotel is quiet and the staff very welcoming. This was my first stay in Marseille: surprising for someone living in France!

The staff at New Hotel Select are all very friendly. The front desk were all obliging. The cleaning staff had smiles & were friendly. Nearby, great mid-price Moroccan food at Dar Nejma, 15 Cours Julien. Around the corner we LOVED Pitchou's, Blvd Athenes. 3.50 euro bread rolls with varous fillings and frites! Down near the port, for a nice tiny bar with warmth, Le Pointu, cnr Cours Honore d'Estienne d'Orves & Cours Jean Ballard. We wished we stayed in Marseille longer. We would choose this hotel again.

Good hotel with nice interior... everything was clean

Very central location near the shopping areas, the sea, transport and restaurants. The staff were very nice and helpful.

Very convenient location, easy walk to all the attractions and train station. The breakfast was good. Room is nice and clean, only that our next door neighbour was really noisy. Staff in general were nice, but we did met one receptionist, an older man, who was pretty rude. It is the best hotel deal we had during our 2 week France trip.

We had one night and we got such a nice surprise not only good value but it was way better (really good) than expected highly recommend

It nice hotel ,but littel bit expensive for single ....hotel it ok in the centre near the train station of marseille

Great location, nice staff, overall nicely surprised. (thin walls !!!)

The hotel staff were alright but not incredibly friendly. Breakfast wasn't included, overall just an average stay.

An excellent budget hotel, nothing fancy but very centrally located. The staff were very helpful, welcoming and friendly. Some rooms overlook the Boulevard de Athenes which is very busy at all times and more than somewhat noisy, but you are in the middle of a very busy city so that is oly to be expected. Very conveniently located for those travelling by train.

Rooms adequate for the amount of time spent in them. Hotel staff very accomodating. Our requests were always answered. Breakfast good, space a little cramped. Good job everybody did not eat at the same time. Good position for travellers.

Good location,friendly and welcoming staff,breakfast limited for price but over all decent value

Stay was fine, Breakfaset not included and a bit pricy at 10 euros for a basic table. Had a problem checking out because rate was supposed to be PREPAID and my receit said so. Desk person wanted to charge my card again saying they did not charge my card at time fo reservation. Turned out later they were correct, but they were real jerks about it, even locking the front door so I couldn't leave and caused me to miss my train. VENERE needs to reword their pre-paid receits to avoid this problem.

The location of the hotel is good, it's closed to the staion and the downtown. You can walk to the port and shopping street. It's very convenience.

Hotel is generally OK but the rooms are pretentious and it doesn't "come off". Bathroom could have been cleaner. Staff were awful! The person who checked me in didn't speak to me once! Was more interested in an argument with someone else. Checkout person too busy with being awkward with a cleaner.

Nice hotel and consider value for money. Close to the port area. The staff were good and helpful.

Lo escribo en español, que es más fácil para mí y tal vez más claro. El personal que me recibió muy amable, menos dos que tuve poco contacto con ellos. Para mí, los precios son altos, pero considero que el peso mexicano está muy devaluado y el euro es muy caro, entonces no tengo un buen punto de comparación. Un hotel de este nivel en México estará alrededor de $500.00 pesos mexicanos y el euro esta a 17.00 pesos mexicanos x 1 E. La zona no es linda ni limpia, pero es la zona. Tiene muy buena ubicación. No hay ruido o muy poco, la gente muy amable. Si es primera vez que estoy en este hotel y regresaría y sí lo recomendaría.

A little bit less clean than the last time I stayed there.

Will not return. Old hotel, poorly conserved, bad hotel surroundigs, a "dump" for a 3* hotel. I slept there 1 night, but couldn't not any more.

Exactly what we wanted and expected

The room is the worst I have ever experienced. I travel extensivly for a living , and I a member of many Hotel and Airline frequent traveler program, and I can safely say this Hotel ranks dead last of all I have stayed in. The room I stayed in smelled like it recently had a fire. The walls were paddded with an unrecognizable, material. There was a hole in the wall directly behind the bed, and we were expecting something to crawl out. We did not sleep, we waited for daylight with our cloths on, we could not wait to leave. If not that it was late, raining we did not speak the language, and were extremely tired, we would of walked out, and found an alternate hotel. What a dunp! I wand my money back! Rodolfo Barthelemy

Good accommodation at a reasonable price in the centre of Marseille

This hotel is in a very bad suburb near the railway station. The staff were helpful, but the rooms needed a paint...because they were very stained and marked. Otherwise, the hotel itself was ok, but set in a poor, north african suburb.

Good hotel

Bathroom in bad condition

The sewerage of all the rooms above ours ran through our closet and made a lot of noise whenever somebody took a shower or flushed a toilet, which happened quite a lot. The staff wasn't all that multilingual. There was no car rental in the hotel. There was no satelite TV. The alarm clock didn't work. We had two days without hot water. I couldn't find a modem plug.

The hotel is located ideally for sightseeing, very close to the Old Port. Unfortunately, this is also the most run-down part of Marseille which does not feel secure at all. It appears that many hotels in the area have already run out of business because of that. The Hotel Select badly needs some renovation works. The public areas are ok and the rooms are spacious, but everything inside is very much worn out and shabby. There were some mysterious stains on the bathroom ceiling, and the bed cover had cigarette burns on it. Brace yourself for a no-so-quiet night as most rooms face a very busy avenue and there is no double glazing. The good thing is that the hotel is air-conditioned, which is a must in summer. Finally, the price at which you can book thru Venere is higher than their public week-end price (they have a discounted price from Fri, Sat and Sun). All in all, I would recommend staying there if you are backpacking or on a budget.

I am very satisfied with the hotel. If I come to Marseille again I will choose this hotel.

Sur deux chambres réservées, nous en avions une petite et une spacieuse.

A good clean spacious hotel, would go again and I would recommend it.

We thought that this was a great deal. The room was spacious and very nicely decorated. It was within a 1 min walk from the Marseilles train station and a short walk to the Old Port (but without the cost of the hotels in the Old Port!). The area is slightly sketchy at night, but during the day it is great.

"superiour room" (double). very old and not really clean bathroom very small shower I don't want to know the "normal" rooms....

The hotel is very convenient to the train station and to the centre of the old town. The staff were pleasant.

This is a very nice small hotel situated well in Marseilles both near the railway station and the Vieux Port. The staff are friendly, welcoming and gracious. The rooms were well furnished, clean and quiet. I stayed for two days in February and will return again on my next visit. I had two minor complaints which is why I have rated the service in my review as only average. I requested room service breakfast by leaving the ticket on the doorknob. When the breakfast did not come, I called room service and they sent breakfast right away. The ticket was still on the doorknob outside when I opened the door. Additonally, when I checked out, I was charged for two breakfasts when I had only had ordered one. These were small things which were immediately corrected. Room service sent breakfast in five minutes and the desk manager deducted the overcharge immediately with an apology. So, it may be that the service rating is appropriately rated as average for my sejour but the hotel response to correct them was excellent.

Problem about the breakfast : perhaps it was too late...no choice!no provision! what a pity !

I was satisfied with my stay at this hotel. Although the hotel was a little old, the location was excellent (closet to the train station, to the central city, and to the port) and the front desk staffs were very helpful. I think that with the offerred price through venere.com, it was a great deal. I would go back to this hotel again for my next visit in Marseille.

A very good hotel with clean and spacious rooms. Well furnished. The price was good especially for the internet offer we had. The hotel is in one of the best locations of Marseille (a wonderful city). In case we need to be back in Marseille again we would certainly choose that hotel again. We really enjoied our staying. ciao.

It is a poorly maintain hotel, located in a "not so nice" area....

The hotel is quite well situated near the port and the main street but its conservation was poor.

I would say this is Hotel Horrible. The carpet was dirty; I recieved bed bug bites; there is no insulation for the pipes; and one can hear their neighbours quite clearly. The pictures on the internet are quite decieving. I would not recommend this hotel on the above characteristics of the hotel.

The hotel was under renovation when we stayed, the facilities weren't all avaliable, there wasn't even tea and coffee making facilities. There was also supposed to be a mini bar, which wasnt in the room.

Good location which is nearby the Railway station.

The only annoying aspect was that the TV in the next room could clearly be heard.

The service was average, some of the staff was very helpful but seemed to lack knowledge to assist with many inquries. The room gave the overall impression of negligence. Stains on the carpets, dirt in some areas. It would help tourists if more local information such as area maps and sites and restos were provided in the room. Phone instructions were not listed. We did not feel safe in the area that is somewhat dirty and run down. Taxis did not want to take us to the hotel from the train station because it's such a small distance and yet there is no shuttle service or easy method of getting to the hotel if one carries a lot of bags.

I and my friend from U.S.A., we were wondering during our visit to France if the travellers outside from France really are wellcome to France? We didn't feel like that! Not all but many of the personnel avoided us after realizing that we didn't speak French.

Room was badly furnished and smelt very unclean. furnishings were tacky and run down. Bed was uncomfortsble. Bed covers were dirty and smelt. Actuality did not correspond with photo or proce charged. Grossly overpriced but handy for station erc.

Cleanliness was not suitable. Staff were fine.