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Hotel Sterling - Madrid

3 star Hotel Madrid

Calle San Bernardo 29-31 - Madrid

Price starting from 63 .19

Hotel Sterling is a 3-star Madrid city center hotel in the Gran Via-area, under 500 meters from Plaza de Espana and Lope de Vega Theatre.

Location of Hotel Sterling

Teatro Alfil, Plaza de Callao, Spanish Senate and Royal Monastery of the Incarnation are not far. Other points of interest include Almudena Cathedral, Plaza Mayor, Puerta del Sol and Royal Palace.


Guests can make use of the free Wi-Fi.


Your Madrid hotel has 69 rooms. You can also find concierge services, a train station pick-up service, tour/ticket assistance, luggage storage, dry cleaning/laundry, a library, an elevator (lift) and laundry facilities. The front desk at Hotel Sterling is open 24 hours. Pets are welcome.

Venere Guest Rating
Guest Rating 7.8 Good
Based on 19 hotel reviews © 2014

The hotel was situated very well for our requirements. Most services were within...

Venere Guest, Australia
Read Venere Reviews

Check Availability at Hotel Sterling

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hotel Sterling

A free continental breakfast is served each morning.

Facilities at Hotel Sterling

  • Lift/elevator
  • Pets accepted
  • Air conditioning
  • Laundry room
  • Laundry service
  • Concierge
  • Front desk - safety deposit box
  • Multilingual staff
  • Front desk - 24 hour
  • City tour
  • Luggage room
  • Shuttle service
  • Shuttle service from and/or to the railway station
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: between 2 PM and midnight.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Sterling is also known as

Alexandra Hotel Madrid











Hotel Sterling reviews

10 Outstanding!
  • August 2011
  • Venere Guest
  • United Kingdom

Really good,clean good service value for money would definitely recommend and return

7.1 Good
  • October 2009
  • Venere Guest
  • Family with young children
  • USA

Overall hotel is OK in a good location. The rooms are clean, though beds and sheets are way past due replacement. The rooms have safe (free of charge) which is a great benefit for us - we didn't need to carry passports around in Madrid. The breakfast is simple (salami, cheese, muffins, sereal) but that was ok for us. We took a taxi to the hotel from airport (30 euros). On a way back to the airport we went to metro. The station is about 3 min walk, though it didn't have eleveator, so be make sure you can carry the luggage all the way down if you choose to ride the metro.

8.2 Very Good
  • October 2009
  • Venere Guest
  • Ireland

great location within walking distance of most of the main tourist attractions. Several metro stations very close by and also the city tour bus was just up the road.

7.9 Good
  • September 2009
  • Venere Guest
  • Group
  • United Kingdom

The hotel was centrally located a few minutes walk from Plaze de Espana Metro station and close to all the tourist sites. We walked to most of the places and stayed out till the early hours without any problems. Hotel staff were pleasant and helpful. Highly recommended.

  • August 2009
  • Venere Guest
  • Group
  • USA

This was the worst hotel I have ever stayed in. They are renovating the hotel at this moment and the construction is so loud and dirty. The first floor is completely renovated and I stayed on the sixth floor. They never even suggested another room. The breakfast buffet was gross. When we checked out, I asked to speak with the manager. The night before had been so loud with the construction going on and our hairdryer pulled right out of the wall. She pulled up a packet of papers and showed us where she wrote on the website that construction was going on. I tried to go back on the website and I haven't found anywhere that says they are under renovations. Don't stay here until all of the renovations are finished!

8.9 Excellent
  • July 2009
  • Venere Guest
  • United Kingdom

All our expectations were well met from time of check-in up to check-out four days later. An excellent location; friendly and helpful staff. Restructuring of part of the hotel was ongoing during our stay but it did not take from our overall satisfaction. Thank you to all concerned.

5.0 Ordinary
  • July 2009
  • Venere Guest
  • Young couple
  • Italy

Al momento del mio soggiorno c'erano i lavori in corso nell'Hotel, quindi forse il mio commento non farà testo più di tanto ma per la rumorosità delle stanze, per la pulizia e il servizio il costo che ho affrontato è stato a mio avviso eccessivo.

8.6 Excellent
  • April 2009
  • Venere Guest
  • Single traveller
  • Spain

Excellent Location. Good relationship quality/price. Not a luxury hotel, but espacious and good for a short staying.

8.7 Excellent
  • January 2011
  • Venere Guest
  • Group
  • Spain

6.9 Fair
  • November 2009
  • Venere Guest
  • Young couple
  • Italy

9.4 Outstanding!
  • July 2009
  • Venere Guest
  • Young couple
  • South Korea

9.1 Wonderful!
  • April 2009
  • Venere Guest
  • Group
  • Spain

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Reviews in other languages
9.6 Outstanding!
  • October 2010
  • Venere Guest
  • Young couple
  • Italy

9.1 Wonderful!
  • July 2012
  • Venere Guest
  • Young couple
  • Italy

9.5 Outstanding!
  • June 2011
  • Venere Guest
  • Mature couple
  • Italy

7.8 Good
  • November 2010
  • Venere Guest
  • Not Specified
  • Austria

8.0 Very Good
  • June 2012
  • Venere Guest
  • Mature couple
  • Spain

4.5 Ordinary
  • June 2009
  • Venere Guest
  • Single traveller
  • Spain

Hotel Sterling reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Hotel Sterling, offering 69 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, safes and direct-dial phones during their Gran Via visit.

Private bathrooms are outfitted with shower/tub combinations and hair dryers. Additional comforts include air conditioning.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Extra beds
  • Ironing facilities on request
  • Direct dial phone
  • Satellite TV
  • Wireless Internet access

How to reach Hotel Sterling

By train
Nearest train station: ATOCHA RENFE

By airplane
Barajas airport.

By public transportation
Closest metro stops: Noviciado (lí­nea 2), Santo Domingo (lí­nea 2), Plaza de España (lí­nea 3 y lí­nea 10)

Distances from Hotel Sterling

Lope de Vega Theatre - 0.1 km / 0.1 mi
Teatro Alfil - 0.3 km / 0.2 mi
Plaza de Espana - 0.3 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.2 mi
Spanish Senate - 0.4 km / 0.3 mi
Royal Monastery of the Incarnation - 0.5 km / 0.3 mi
Convent of las Comendadoras de Santiago - 0.5 km / 0.3 mi
Museo Municipal de Arte Contemporaneo - 0.5 km / 0.3 mi
Plaza del Dos de Mayo - 0.6 km / 0.3 mi
Convent de las Descalzas Reales - 0.6 km / 0.3 mi
Plaza de Isabel II - 0.6 km / 0.4 mi
Fuencarral Market - 0.6 km / 0.4 mi
Royal Theatre - 0.6 km / 0.4 mi
Sabatini Gardens - 0.6 km / 0.4 mi
Mosaic International Institute - 0.6 km / 0.4 mi
The preferred airport for Hotel Sterling is Madrid (MAD-Barajas) - 12.8 km / 7.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel Sterling

  • Shuttle service
  • Shuttle service from and/or to the railway station