Hotel Prado - Madrid

Hotel: 3 stars

Prado, 11 - 28014 Madrid

Tel:877-662-6988

Double room from

€ 100 (Tax included)
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  • Average guest rating:
  • Peter has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.88.8
  • 7.57.5
  • 7.27.2
  • 8.18.1
  • 8.88.8

 ‹‹ Hotel Prado is in a great location. Quick walk to all galleries and 10 minute walk to train station. There are plenty of restaurants and bars to choose from...››

18 Jul 2009 read hotel reviews

About Hotel Prado

hotel front view Hotel Prado hotel front view Hotel Prado is a modern and comfortable property located right in Madrid's city centre, very close to the Museo del Prado and Museo Thyssen Museums, as well as to the Plaza Neptuno Square.

In a short walk, guests will be able to visit many interesting points, such as the Galería Reina Sofía Art Gallery, the Parque del Retiro Park, the Botanic Gardens, the wonderful commercial avenue of Gran Vía and the famous Puerta del Sol and Plaza Mayor Squares.

This cosy hotel has several services to offer, such as a reception desk open 24 hours, a laundry service, a Wi-Fi Internet connection along the whole building, two fully equipped meeting and conference rooms, a nice breakfast room, an Internet Point, a private parking area and a TV lounge, among others.

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Location of Hotel Prado, Madrid

  • Hotel Prado Prado, 11 Madrid

    City Area:Prado

  • Madrid area: Prado - Huertas

    Position of the zone in the city

  • Madrid orientation map

    General map

DISTANCES
From Madrid city centre: the property is located right in the centre.
From Atocha train and underground stations: 2 km.
From Madrid's international airport Barajas: 20 km.

Rooms at Prado

Hotel Prado guest room double room The hotel offers 48 single and double soundproof rooms featuring private bathroom with hairdryer.

The rooms are equipped with individually controlled air-conditioning, heating, direct dial telephone, safety box, mini bar, wireless Internet access, writing desk and satellite TV with Canal+.

Some of the rooms also feature a nice private balcony. Baby cots, ironing facilities and non-smoking rooms are available on request.

Single rooms are interior, have been recently renovated and boast a 90-cm bed, mini bar, safe, satellite TV, telephone, air conditioning, heating, work desk and wake-up service. Each single room also features a private bathroom with shower, hair dryer and bath amenities.

  • Baby cots/cribs available
  • Desk
  • Direct dial phone
  • Hairdryer in each room
  • Heating
  • Individually controlled air conditioning
  • Ironing facilities on request
  • Mini bar
  • Non-smoking rooms
  • Non-smoking rooms available upon request
  • Safe
  • Satellite TV
  • Soundproof rooms
  • Wireless Internet access
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Breakfast at Prado

Breakfast breakfast room

Hotel Facilities

  • Credit card accepted
  • Entire property is air conditioned
  • Groups welcome
  • Laundry service
  • Lift/elevator
  • Wireless Internet connection in the entire property
  • City guide
  • City maps
  • City tour
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Conference room
  • Meeting Room
  • Private parking
  • Internet/Email services
  • TV Lounge
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Hotel Reviews Prado

8.98.9

Sidsel Karin Moe
Mature couple
Spain, Oct 2009

We tried one breakfast but we did not like it. The coffee was not good. We found a nice bar outside the hotel.

9.49.4

DK
Single traveller
Russia, Aug 2009

A nice hotel in a good location, everything was fine except a tiny size of a room. Un buen hotel situado en corazón de Madrid, sólo me dió lástima q sus habitaciones fueran muy pero muy pequeñas.

9.99.9

Peter Holyck
Mature couple
Canada, Jul 2009

Hotel Prado is in a great location. Quick walk to all galleries and 10 minute walk to train station. There are plenty of restaurants and bars to choose from close to hotel. Room was very large, quiet and comfortable. Staff were friendly and welcoming. 3 different levels of breakfast to choose from. Excellent location and great value for money. We will defintely stay here again.

9.19.1

Ole Bohn
Single traveller
Norway, Jun 2009

Very good hotel with excellent location. Good clean rooms. Too bad the wireless internet connection didn't work inside the room as advertised. As soon as you were outside the room, it worked.

9.89.8

Mary Kennedy
Mother and Son
United Kingdom, Apr 2009

Single room was small but perfectly adequate and well furnished. I would have liked a view though but understand that twin rooms are used more therefore take priority. Staff were excellent and very helpful. Situation of hotel was perfect for all the attractions I wanted to see. All in all a great Hotel which I would use again.

9.09.0

LG
Group
Italy, Feb 2009

The Hotel Prado is a fantastic location from which to explore Madrid. It's very centrally located, with the major attractions of the city in easy walking distance. The area of the city is very touristy but has excellent restaurants and felt very safe. We were frustrated by the lack of directions to the hotel on the website but figured it out. (Get off at the Seville metro stop and turn onto Calle de Cedaceros, turn right on Carrera de San Jeronimo and left on Calle de Ventura de la Vega.) The value for the money was great, the only problem was that the walls are very thin. We heard people in other rooms and on other floors. However, it didn't affect our sleep or our stay. There's a nice lounge and the hotel staff suited our needs. We chose not to eat the breakfast, as it was a little pricey, but found some excellent cafes for our morning meal. All in all, I highly recommend the Hotel Prado.

8.08.0

TB
Group
Norway, Dec 2008

I will send all my friends to this hotell. Very nice, safe located in the old sentral part. Walk easely to Sol and to Prado.

8.28.2

FR
Young couple
France, Nov 2008

We had a very large room (suite) as there had been some problem with our reservation (we had to spend the first night in another hotel). So the room was really nice and comfortable. However, we could hear the noise from the front door, and the heating of the room was difficult to tune (combined with the air conditioning, it was either too hot or too cold). Breakfast is ok, expensive for what is available. Perfect location, staff nice

7.97.9

Elios Pascual
Mature couple
France, Oct 2008

noisy hotel ( floor, waters) garage access complicated excellent location

8.58.5

WS
Group
United Kingdom, Sep 2008

Excellent location - central but quiet. Near galleries, restaurants, railway station. Classy modern decoration in rooms. Wine theme interesting. Very friendly and helpful staff.

7.77.7

Eoin Little
Single traveller
United Kingdom, Sep 2008

my interior room was very quiet,room size a little small, with good bathroom. hotel generally very clean and well presented with helpful and attentive staff. only drawback very noisy air conditioning in room . good location convenient to city centre and all services.this hotel is suitable for all kinds of visitor being quiet and also close to plaza santa ana I would certainly stay here again

8.98.9

NB
Single traveller
Italy, Aug 2008

Staff very very kind, room clean. Very recommended hotel!

5.85.8

John PRINCE
Mature couple
France, Aug 2008

We chose this hotel because it is central and our aim was to visit the major art galleries. It is well located for this purpose. It is not cheap and the garage charge (21 demanded as against 18 on the website) is high; especially for a tiny garage which is accessed by a lift and in which it is v. diff. to manouver. There is a ridiculous 3-tier charging system for breakfast: the buffet is minimal but adequate (incredibly in Spain there was no orange marmalade). Rooms were clean and well-presented, although very small. Public areas consisted of a corridor, a lounge and a tiny computer cubicle. A big plus, though, is free, unlimited (slow) internet access. In summary, this hotel has the size and atmosphere of a family-run place, but the apparent aspiration to be something grander than it is. It is marginally too expensive for what it offers, but very convenient for the centre.

9.79.7

OG
Mature couple
Peru, Jul 2008

Tuve una buena estadia, mi reserva fue respetada en disponibilidad y precio. El staff fue amable y me ayudo con la movilidad. Esta muy central y cerca a muchos restaurantes.Lo recomiendo.

9.59.5

RH
Mature couple
Israel, Jul 2008

We found the El Prado excellent in all respects. The rooms were clean and spacious, the facilities were very satisfactory. The (Spanish) breakfast at 4.5 Eu was quite adequate. The hotel was quiet at night. The Internet facility was much appreciated. One small caveat: there was not always an English speaker at the front desk, but we managed nonetheless.

8.38.3

DB
Single traveller
Italy, Jul 2008

I don't know about the Prado because when I arrived, they told me they did not have my room because someone extended their stay and they put me in a taxi and sent me to their sister hotel. LOPE DE VEGA. I assume it was a similar hotel which was fine for one night in a business type hotel. It was directly across from the Prado Museum, exactly what I wanted. However, they couldn't arrange a shuttle, so I had to pay 35 Euros to the airport the next day.

3.53.5

KR
Single traveller
USA, Jun 2008

I had to ask 6 times for an iron because the hotel only owns 3 of them and no one seemed to want to go out of their way to help me get one of them. The room I stayed in is smaller than one of my house's closets and I burned myself pretty well in the shower since the temperature varied according to who else was showering in the hotel apparently...without me changing the faucet in the shower at all. Fun. However, the location was great and there is internet access for free throughout the hotel. As long as you get a decent rate and don't plan to stay long in your room, it's okay for the location.

6.96.9

BM

USA, Jun 2008

Hotel Prado was adequate. It was inexpensive, but clean. The room was very small, noise from hallway and adjoining rooms. The elevator had an issue where it was always two -three inches above or below the floor it stopped at. (Tripping hazard). Employees were not especially helpful or friendly. Location was a quiet area near the museums, but not close to any subway stops. It was just ok.

8.58.5

SR
Young couple
Italy, May 2008

The Hotel is located near the center and has a very nice surrounding: a lot of pubs, bars and restaurants. The wifi is free, but was difficult to reach from my room. Good coverage in the other parts of the hotel.

7.27.2

ER
Mother and daughter
USA, Mar 2008

I had a wonderful time at the Hotel Prado. It was not difficult to find (although a short walk from the metro), had friendly staff, and was walking distance to many sights in Madrid (Prado Museum, Parque del Retiro, etc). The first two nights I stayed in a single room which was very small, but charming nonetheless. I then moved to a double for the third night which was much more spacious. Both rooms had some noise problems - the single was very noisy because of thin walls, and the double had some street noise coming up. The single had many TV channels while the double had only six channels. Also, the double had crumbs on the table when I came in. The lounge was fine, free internet in the lobby, and the breakfast buffet was typical. The staff was very helpful and friendly. There are many restaurants nearby, especially in the Plaza de Espana, and a great night life. Overall a pleasant experience.

7.57.5

Raymond Jones
Mature couple
Ireland, Feb 2008

Hotel Prado was very good in terms of location,and services.I would question the price we paid in that it was double (€640 for three nights)the normal rate due to a "festival" which we saw for a short while. The hotel would have been excellant value otherwise. Note that all the hotels put their prices up during the festival. We were very near all the major museums and the main squares were only a short walk away.(10 mins). We were only 100 metres from Santa Anna Plaza which had some lovely restaurants and tapas bars. Overall I would recommend the Hotel Prado if the price was lower, which it usually is. We travelled at the end of Jan 08 and the weather was unseasonally good.A beautiful city to visit.

1010

MA
Mature couple
Spain, Nov 2007

Staff were brilliant, all spoke English, free fruit and sweets in public areas, all information on Madrid available.

8.98.9

MN
Young couple
United Kingdom, Nov 2007

PERFECT location and very helful staff. Hotel Prado is probably in one of the best locations in Madrid, in the citycentre! THe staff helped with all informations requested and the hotel, itself, has a good relation with the clients. Small gestures, such as candies and fruits in each floor, brought a good environment in there. The only small "complaint" that I have is about the breakfast - which is not included in the price. Not that the quality of the food is poor, but the prices are high. The whole buffet, for instance, costs 11 euros! But I strongly recomend the hotel and I would return with no doubt.

9.49.4

Charles A Bauer
Mature couple
USA, Oct 2007

Like it's sister Hotel the Lope de Vega located nearby, hotel owners and managers run a high quality operation. The staff speak English well, are knowledgeable, and concerned that the guests enjoy their stay. We liked the room -- a little small but not tiny -- we have stayed in smaller rooms. All the needed amenities are there, i.e. mini bar with some space for a guest's water and perhaps some jamon and cheese and an in the room safe. The room windows open wide for those that like a little air-- but it does give better access to the street noise -- but then you're in Madrid. The floors are squeekly clean wood rather than ukky shag. We would return to the Prado -- excellent location -- on another Madrid visit; as we did to the Lope de Vega. We have been to Spain several times and would highly recommend the Prado or the Lope de Vega, your choice.

8.58.5

PN
Single traveller
United Kingdom, Sep 2007

Comfortable room with good double-glazing, and overlooking a quiet side street. Free internet access from two terminals. Excellent location for anyone visiting the Prado and other art galleries. Metro station nearby. Atocha station two stops away. Puerta del Sol within ten minutes' walk. Three minuses 1)breakfast room excellent but only open for breakfast - no facilities for hot drinks after 11am 2)I asked for a non-smoking room but the room had cigarette burns on table and smelt as if it had been recently used by a smoker 3)Lighting in bathroom extremely harsh - only other mirror was on doors of wardrobe.

8.68.6

TH
Mature couple
Germany, Sep 2007

Very nice hotel, very central, competent staff, good breakfast!

7.47.4

Brian Hickey
Young couple
Ireland, Jul 2007

Stopped over for a night in Madrid at the end of a trip to Seville. Found the Hotel Prado very clean and comfortable, with very friendly staff (although the arrangements for breakfast weren't very clear [there's a choice of different levels, but all there is to tell you what each contains is a crude hand-drawn picture]). I was travelling with a group of friends, so the decision on the hotel was largely made for me (hence I have marked a 5 for the photos/location and type correspondence section above). The theme was wine, and the rooms named after the wine-making regions of Spain, so the information around the hotel should appeal to those with an interest in this area. As we were only there for the night, we didn't get to see much, however, the Prado Museum is well worth a visit, and contains a huge Goya collection (I have mere passing interest in art, but found his work fascinating). It's a short distance down the hill from the hotel. You'll pass a Starbucks on the way (but don't bother going in - it's terrible) Heading the other direction is a large plaza, surrounded with small bars and restaurants. There's a great atmosphere there at night, and it's a great spot for afternoon lunch. Continuing on through a load of narrow streets will bring you to the larger shopping area, with an impression Corte de Ingles department store (spanning 3 buildings).

7.07.0

MB
Single traveller
USA, May 2007

This is a good budget hotel with a hip, minimalist kind of style. But the desk service is uneven. I had asked for a shuttle to the airport, which costs 20 Euros, the evening before my departure from the hotel. Instead, I was stuck with a taxi driver who was going to cost me 35 Euros. He was giving me a difficult time. The desk person was unsympathetic and inflexible. I ended up walking a quarter mile to the taxi stop with my luggage, where I found an honest taxi driver who charged me 20 Euros.

7.07.0

SF
Single traveller
Ireland, Mar 2007

Was hard to find, and the room was extremely small (single room). But the location is just fine and the price was alright.

8.78.7

Iris Diaz
Single traveller
Puerto Rico, Nov 2006

The service and location is excellent. I was able to walk around the most important places like, museums, Plaza Mayor and others. If I go back to Madrid, for sure I'll stay at El Prado.

9.29.2

Terri Livingston
Mature couple
USA, Oct 2006

Bring earplugs - but worth it! Madrid is a noisy place! So centrally located that we only used the metro to get to the airport. 3 price levels for breakfast is brilliant. Free internet, very helpful staff! Vegetarian restaraunt around the corner is excellent

9.69.6

Laurie Jessen
Family with older children
USA, Jul 2006

Nice hotel close to the museums. Access to internet in a lounge off the lobby. Interesting parking garage with a car elevator. Convenient breakfast options / pricing.

5.75.7

Morten Andersen
Single traveller
Norway, Jun 2006

HOTEL, ROOM ETC IN ITSELF WAS VERY NICE, THE PROBLEM WAS THAT THERE WAS A GROUP OF PEOPLE THERE WHO CAUSED A LOT OF NOICE, RUNNING UP AND DOWN THE STAIRS, SLAMMING DOORS, SHOUTING ETC THIS WENT ON FOR 3 DAYS OF MY 4 DAY STAY AND I COMPLAIN ABOUT IT AND THE REACTION FROM THE STAFF SAID THAT THEY TOLD THEM TO BE QUIETE AND THAT THEY COULDNT DO MORE THAN THAT, NO ESCUSE OR APOLOGY AND THIS PISSED ME OF A BIT, THE 3STAR HOTEL WAS MORE LIKE A HOSTEL AND BECAUSE OF LACK OF SLEEP MY STAY IN MADRID WAS NOT AS GOOD AS IT SHOULD BE, I ASKED FOR PRICE REDUCTION AND STAFF SAID THIS WAS IMPOSSIBLE, GOT 30€ OFF AFTER A WHILE WICH I FIND ONLY SYMBOLIC, HOTEL WAS GREAT IN ITSELF, MADRID GREAT BUT A LOT OF BULLSHIT FROM STAFF AND 78€ FOR A NIGHT AT A "YOUTHHOSTEL" IS NOT ACCSEPTABLE. ALSO SOME PEOPLE(THE STAFF?) WHERE SMOKING AND TALKING AT THE BACKSTAIRS IN THE MIDDLE OF NIGHT SO I HAD TO CLOSE THE WINDOW...

8.28.2

Dirk Obermueller
Single traveller
Germany, Jun 2006

Ich kann dieses Hotel wirklich empfehlen. Es ist nun das dritte Hotel in Madrid, in dem ich gewohnt habe und bisher das Beste. Die Lage in der Altstadt ist zentral und trotzdem sehr ruhig. Mein nächster Aufenthalt in Madrid wird definitiv wieder im Hotel Prado sein.

5.55.5

KO
Single corporate traveller
Czech Republic, May 2006

I am used that breakfast is included, but is was not... and also, in *** hotel, I would not expect the room without window. Getting up, I would like to look out to see what is the weather like etc.

7.37.3

SW
Heterosexual Couple
Norway, Jan 2006

Very nice hotel with excellent location if you are interested in Prado, Plaza Mayor, tapas bars, etc. However, quite noicy in the night because you are close to the bar area.

9.49.4

RM
Gay Couple
USA, Oct 2005

Some things that stand out about this hotel: Location was absolutely perfect for the museums and restaurants. Breakfast could be either full or continental so we didn't have to pay so much, and the continental breakfast was very good. Rooms were clean and attractive.

7.87.8

JD
Heterosexual Couple
France, Sep 2005

The location of the Hotel is excellent. The employees are kind. The room was modern and spacious. I have only two critics. The first one is the noise. The room window was given on the street Prado and it was very noisy especially friday and saturday night. There was also the garbadge truck that makes a lot of noise after 2am ! A more sound isolated window will be welcomed. Second, if the bathroom is correctly cleaned, the bedroom was not completly clean. Especially the floor was not swept and the sheet not changed during all the stay (6 nights). But despite these critisms, the overall rating the Hotel is good.

9.89.8

Per Schaanning
Single corporate traveller
Norway, Aug 2005

Real good value for money at this time of year, in addition prices where kept in compliance as agreed. No surprices......

5.55.5

LM
Heterosexual Couple
France, Aug 2005

Number of park places limited and not indicated on the web site. The parking in the city are VERY EXPENSIVE and there are no possibility to park anywhere

7.37.3

Gerritjan "Gérard" WOLTERS
Heterosexual Couple
France, Jun 2005

In general excellent stay, pleasant hotel. Access was in the period concerned (30/05 to 02/06/2005) difficult (works, and local access limited to residents or persons with proof of hotel reservation, by local police or urban vigils), one must think beforehand of having internet reservation confirmation at hand to pass this control. We had it so everthing OK. Parking difficult (hotel complete) but Parking Sta Ana near by, on plaza Santa Ana, is convenient, however costly (55 Euros for 3 nights). Unloading luggage needs luck to find available parking place near hotel, be it for 5 minutes. Price and service offered, on Madrid bases, are excellent, when one gets accustomed to soaring Madrid prices.

9.69.6

FN
Heterosexual Couple
USA, Apr 2005

very clean, nice double windows, we had a room on the 5th floor, so probably less noisy. great location, can walk everywhere. Staff speaks little english, but was very nice, especially the waitress, who spoke better english. Very good breakfast options. Would stay at Prado again.

6.36.3

Clive Davies
Family Group
Spain, Sep 2004

No room for my car in he car park. Good car park at the top of the road, but loading and unloading at the hotel a misery. The worst breakfast, although cheap, that we have had at any hotel. Very good position to see Madrid and plenty of decent restaurants within a few metres.

8.78.7

LN
Single corporate traveller
United Kingdom, Jul 2004

Newly refurbished, comfy bed, low noise levels (important in Madrid), helpful staff at check-in. Only a few minor things, lack of attention to detail stop it getting the highest marks but overall much, much better than other places I have stayed in Madrid at similar prices. Oh, and the location is perfect!

Transport Services Hotel Prado

  • Private parking

A private car park with limited spots is available for hotel guests and subject to charges.
The hotel also offers a shuttle service from and to the airport, available upon request and subject to charges.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at any time after noon.
Check-out: it is necessary to leave the rooms not later than noon.

INCLUDED/NOT INCLUDED IN THE PRICE
Baby cots are included in the price.
Parking is not included in the price and costs €23,00 per night.
Shuttle service from and to the airport is not included. Prices are available upon request.
Use of the Wi-Fi Internet connection in the whole building as well as the Internet Point is included in the price.
Breakfast is not included in the price. The Spanish breakfast costs €5,50, the Continental €8,00 and the Buffet €14,00.

CANCELLATION POLICY
IF YOU DO NOT RESPECT THE CANCELLATION POLICY OR IN CASE OF NO-SHOW WE WILL CHARGE THE TOTAL AMOUT OF THE STAY.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288