Hotel Petit Palace Puerta del Sol - Madrid

Hotel: 3 stars

Calle Arenal, 4 (esquina Puerta del Sol) - 28013 Madrid

Tel:877-662-6988

Double room from

€ 96 (Tax included)
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  • Average guest rating:
  • Michael has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.18.1
  • 6.76.7
  • 6.96.9
  • 7.87.8
  • 8.98.9

 ‹‹ The hotel was excellant. The location could not have been better. The rooms were spotless and very well serviced. The staff were very friendly and welcoming and...››

07 May 2008 read hotel reviews

About Hotel Petit Palace Puerta del Sol

exterior Hotel Petit Palace Puerta del Sol exterior The Petit Palace Puerta del Sol hotel was opened in 2004 in a recently renovated 6-floor building dating back to 1855.

Nowadays it offers the most modern facilities and is situated close to Puerta del Sol, in Madrid historic and commercial city centre.

Free gift for kids and free bicycles service (available on request).

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Location of Hotel Petit Palace Puerta del Sol, Madrid

  • Hotel Petit Palace Puerta del Sol Calle Arenal, 4 (esquina Puerta del Sol) Madrid

    City Area:Sol

  • Madrid area: Gran Vía - Sol

    Position of the zone in the city

  • Madrid orientation map

    General map

This welcoming hotel is located in a lively area of Madrid, a few minutes' walk from the most important cultural places, such as Plaza Mayor square, the Royal Palace, the Opera and the El oso y el madroño sculpture.

Furthermore, guests will have the possibility to enjoy all the night flavour of the Spanish capital, because the hotel is near all kind of typical bars, pubs and restaurants.

Rooms at Petit Palace Puerta del Sol

Hotel Petit Palace Puerta del Sol guest room double room The hotel offers 64 double, double single use, triple and quadruple rooms. Moreover, the hotel has especially equipped rooms for disabled guests, as well as non-smoking rooms.

All rooms are equipped with heating, individually controlled air conditioning, mini safe, satellite TV, direct dial telephone and free ADSL Internet connection.

The accommodations also have private bathroom with hairdryer.

  • Air conditioning
  • Baby cots/cribs available
  • Desk
  • Direct dial phone
  • Facilities for disabled people
  • Hairdryer in each room
  • Heating
  • Individually controlled air conditioning
  • Mini bar
  • Non-smoking rooms available upon request
  • Safe
  • Satellite TV
  • Soundproof rooms
  • TV
  • Wireless Internet access
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Breakfast at Petit Palace Puerta del Sol

The breakfast buffet is served in the breakfast room from 7.30 a.m. to 10.30 a.m. on weekdays, and until 11 a.m. on weekends.

Hotel Facilities

  • Access for disabled
  • Credit card accepted
  • Dogs allowed
  • Entire property is air conditioned
  • Groups welcome
  • Historic building
  • Laundry service
  • Lift/elevator
  • Pets accepted
  • Recently renovated
  • Wireless Internet connection in the entire property
  • City guide
  • City maps
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Banqueting service
  • Rent a car in the hotel
  • Baby sitter
  • Internet/Email services
  • Restaurant
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Hotel Reviews Petit Palace Puerta del Sol

9.09.0

PT
Young couple
USA, Apr 2009

We had a wonderful time at the hotel. The staff is extremly helpful. We sent a few email correspondences about arrival, rooms and payment and all emails were responded to promptly. The staff was very welcoming. Clean rooms. Location was amazing. Safe and in the middle of everything. My wife and I would def stay here again.

7.87.8

Charles Grimm
Not Specified
United Kingdom, Feb 2009

Just popped over for a quick weekend and hotel was ideal - classy, comfortable and very centrally located.

7.47.4

Giorgio Forino
Mature couple
Italy, Jan 2009

very good location near museums and opera the pedestrian street is nice and without traffic's problems

8.38.3

Tove Moene
Two friends
Norway, Oct 2008

Our first time i Madrid. Location of hotel was perfect!!! Quiet, but lively street in the heart of Madrid!We got what we expected and had at great time. Great breakfast, nice staff and good beds.

7.67.6

SS
Mature couple
USA, Sep 2008

We thoroughly enjoyed our stay at Hotel Petit Palace Puerta del Sol. The location was incredible, the room was modern and clean, excellent bathroom, good buffet breakfast. We would definitely stay there again and recommend it highly.

9.79.7

Michael Brennan
Mature couple
United Kingdom, Apr 2008

The hotel was excellant. The location could not have been better. The rooms were spotless and very well serviced. The staff were very friendly and welcoming and could not have been more helpful when I had my wallet stolen. I had the police and card companies sorted out within the the hour.

6.36.3

AT

USA, Feb 2008

the best thing about this hotel is the location. you probably can't find a better location in the center of madrid, except the modern hotel which is right next door. the worst thing is the noise. those from the streets are bearable, but you can hear any noise coming from the neighboring rooms & the corridor. staff can be helpful & courteous. wooden floor has not been mopped for a while. i could tell from the soles of my slippers.

8.98.9

NE
Not Specified
Norway, Dec 2007

I think that the hotel was very nice! The location was perfect, in the heart of the city with major attractions and shops. The hotel was "high tech" style with very nice modern bathroom. The room was pretty spacious, clean and nice. In addition we got free breakfast, though Venere states that the breakfast is not included in the price. This was a real delight for us. The breakfast was extremely good with a lot of tasty things. We are really happy that we stayed at this hotel and could think of coming there back! Highly recommended :)

8.18.1

Amy McCarty
Family with older children
Italy, Jul 2007

Location was great....very close to a major metro station and not far to walk to historic district or to museums. Free internet in lobby was a nice way to keep in touch with friends/family. A/C was poor in one of the rooms, but the hotel was full and it was the weekend...so they gave us an extra key so we could keep the a/c running even when we were gone. Shower facilies were great. Rooms were small but adequate. Decor a bit odd, but wasn't important this trip! Breakfast seemed expensive until you realize how hard it is to find a decent breakfast in Madrid. The buffet was enough to satisfy even the big eaters in our family. Desk staff was friendly and helpful. Burger King next door and Starbuck's a few doors down if that is important to you! Rooms could have been quieter....heard noise from out in the hall and from the next room. Had a locked area to store our luggage after checkout...very helpful! Overall, not a bad combination of basic necessities, convenience, and somewhat reasonable pricing in a very expensive city. We would use them again.

7.77.7

Marianne Bing
Group
Norway, Jun 2007

Too excpensive breakfast... Should be included in the price! My cousin didn`t like the doors to the toilet/bathroom. It was too "see through"! Except from that thing, SUPERB location.

6.66.6

Thomas Haertel
Mature couple
Germany, Oct 2006

Due to construction work we had major difficulties in getting to the hotel. This should have been communicated before by the time of reservation. The regristation was very uncomfortable. The room was very nice but the additional bed with two levels was a little bit strange. Beside that the interior of the room was excellent and tasteful.

8.18.1

Reinhard Remmert
Mature couple
Spain, Sep 2006

In dem sehr modern eingerichteten Zimmer ist kein Platz zur Ablage. Es gibt nur den kleinen Schrank zum Aufhängen der Kleider, aber fast nichts zum Ablegen. Mit 2 Personen weiß man nicht, wohin mit der Wäsche, zumal bei längerem Aufenthalt. Ein Witz ist der Tresor. Es ist nicht möglich, ihn zu bedienen, nur von innen des Kleiderschranks, aber der ist zu klein, um hineinkrabbeln,selbst bei meiner Größe von nur 1,58 und 50 kg Gewicht. Im Zimmer wäre genug Platz, ein Regal oder einen Wäscheschrank aufzustellen, um etwas abzulegen. Das gleiche gilt für das Bad. Für kleine Personen sind die Badetücher kaum erreichbar. Bei der Einrichtung aller Räume hat ein Designer gewirkt ohne Kenntnis vom praktischen Leben. Er hat hier sicherlich nie mehrere Tage übernachtet.

8.78.7

RG
Group
Italy, Aug 2006

convenientissima la stanza da 4 persone. personale gentile e disponibile. camere abbastanza pulite. posto centralissimo con la fermata della metro a due passi.siamo rimaste soddisfatte anche perchè madrid è stupenda!

7.87.8

Francois RIBAUD
Not Specified
France, May 2006

a good location within Madrid centre. The place is OK and the staff friendly. Parking can be a problem (expensive in the nearest parking, but usefull in such area). One dificulty is to know that different Petit Palace Hotels exists around (do not mixt yours).

8.28.2

JR
Group of friends
USA, Mar 2006

This hotel exceeded our expectations. Not only was it in a great location (walking distance to everything), but the room was clean and comfortable. I would not hesitate to recommend this hotel.

6.26.2

Federica Orientali
Not Specified
Italy, Mar 2006

Great room, maybe a little bit little. Very convenient for visitors because it's near to underground and in the city center!

7.77.7

Peter Cregeen
Group of friends
United Kingdom, Mar 2006

The hotel has obviously under gone major refurbishment and it shows. The rooms are clean and very modern with LCD TV and full body shower. The rooms are very small and the dividing panel between bath room and bedroom is forsted glass but with a see through centre panel. This means you can see (and hear!) the other person on the toilet. Without doubt more suitable for couples or very close friends. Staff were excellent and location is superb. Seconds from SOL and a short walk to a number of cafe bars and a club just opposite but far enough away not to be noisy

6.16.1

Luis Ribeiro Da Silva
Couple with children
Portugal, Feb 2006

No garage, in contradiction with website info. Too much noise inside the hotel, during the night. Rooms needs proper care in terms of sanitary equipment, walls, doors. Excellent location. Warm welcome.

3.53.5

Pat Charles
Heterosexual Couple
South Africa, Jan 2006

Room far too small to be classified as a double. Bed up against the wall,only one side could be used. Desk area taken up by the TV standing on it. Luggage rack unusable,as table-top over lapped it. No space to move with two people in there. Bathroom light-switch blocked by the Tv. Walls needed cleaning or painting. We asked to see the manager but no-one knew who or when they were on duty, they could not be reached as there was no phone connection. Left a letter for the manager but have not received a responce as yet.

9.59.5

Veronica Law
Family Group
Canada, Jan 2006

The room is spacious to accomodate a family of four. The room provides laptop computer with internet access, which is a definite strength. The decor of the room is modern and pleasing. However, the glass door of the bathroom could be an embarrassment for shy people. The location of the hotel is excellent for sightseeing and shopping. It is in a central area, and is very close to the metro station. This is complemented by the only shortcoming - the noise level. I would consider coming back to stay at the same hotel if I return to Madrid.

9.29.2

Richard Watts
Couple with children
United Kingdom, Oct 2005

The only downside to the hotel were factors beyond the control of the hotel. There was a great deal of 24hr building work being done in and around the Puerta Del Sol area in relation to the Madrid Underground system. The works carried on throughout the night and even in a 5th floor room, with windows shut, the sound of the work was clearly audible - broken nights' sleep were the result. Otherwise, a fantastically central location for the city and all of the sight. If returning to Madrid, I would stay here again - had a quad room for 2 adults and two kids. The room was spacious enough for the purposes of a 3 night break - I did not go to Madrid to stay in my hotel room! Very clean and tastefully decorated.

9.29.2

JM
Heterosexual Couple
United Kingdom, Oct 2005

Location was great, room was great except there was the constant sound of running/flushing water through the aircon vent. Fortunately, it sounded therapeutic - almost like being at a seaside resort. But that shouldn't have been the case. That's why overall, it's just below "excellent". Would recommend it anytime.

9.49.4

Marilou Padilla
Family Group
USA, Aug 2005

i recommend thi hotel primarily because of the strategic location which is in the heart of Madrid. The quality of the service and the price certainly make this hotel worth considering again when I go back to Madrid.

9.29.2

RP
Not Specified
United Kingdom, May 2005

Hotel is in a brilliant location, right in the heart of Madrid (our Lonely Planet walks around Madrid began almost outside this hotel). Hotel rooms are very modern with internet access...highly recommended for any Madrid tourists

8.28.2

ML
Family Group
France, Jul 2005

tres bon hotel ,bien placé chambre de 4 personnes spacieuse

7.87.8

LD
Family Group
Australia, Jul 2005

Great location. Spacious room. Glass door to bathroom a bit weird!

9.49.4

William Burnett
Heterosexual Couple
United Kingdom, Jun 2005

Very pleasant stay. Excellent location. Lack of signage in reception in public areas. (Perhaps due to building work?) Staff very quick and efficient in dealing with monor faults in room. Suggest you supply sticky tape and newspaper to guests who wish privacy in toilet!

6.16.1

AM
Couple with children
Brazil, May 2005

Localização perfeita para conhecer a parte antiga de Madri. Conveniente para sair à noite, estação de metrô muito perto, etc. Pontos negativos : 1. no search do venere.com, aparece como capaz de acomodar 03 pessoas (mas haja esforço para fazê-lo). 2. só no checkout é que avisaram que o mini-bar era gratuito... (e com certeza já cobraram por isso...)

9.39.3

PC
Family Group
United Kingdom, Apr 2005

we didn't much like the glass swing door of the bathroom - not a lot of privacy ! My wife is small and the towel holder was just a bit too high to reach, as were the hangers in the wardrobe. Noisy neighbours during the night were a bit of a nuisance on one occasion, thin walls? Overall, the hotel was great for the price we paid and the staff more than helpful.

4.44.4

GG
Single leisure traveller
USA, Apr 2005

Although the Petite Palace Puerta Del Sol was certainly well located, the hotel had no amenities other than very slow computers and a small breakfast room with high priced continental breakfast. The room was VERY noisy with building going on next door and around the area. They had NO Air Conditioning, and windows had to be left open which gave no privacy whatsoever. The hotel was not well maintained.

8.88.8

Aza Jow
Family Group
USA, Mar 2005

This was an excellent hotel for the price-- I paid 95 euros for a triple room, which had a king size bed and a bunk bed. The room was very spacious, clean and modern. The best part is that it is in an ideal location, literally a few steps away from Puerta del Sol, in the center of the city, walking distance from the major sites. There is free internet access on 2 public computers (which were always available) on the 2nd floor; breakfast not included so I can't comment on the food. Note that the room's bathroom door is partly see-through so it is not very private. Construction noise during the daytime was a little bothersome at our afternoon "siesta" but overall this was a great hotel and I would stay there again in a heartbeat if I return to Madrid.

6.46.4

AD
Couple with children
Italy, Jan 2005

Why bathroom door have no key? :-)

7.97.9

Keith Hussey
Group of friends
United Kingdom, Nov 2004

Delayed by 30 mins checking-in because Hotel computers not working. No info pack in room - except a telephone sheet - so no info in room on breakfast cost/hotel facilities or recommended shops/bars/places to eat.Had 2 rooms booked - one had internet access (big plus point) exercise bike,trouser press and balcony - other room bigger but none of the other rooms facilities.Understand hotel only been open a month so maybe some of the facilities not yet completely added - but expect rates to rise once established. Overall a very pleasant stay and would recomend.

7.87.8

Emma Scully
Heterosexual Couple
Ireland, Nov 2004

Rooms are very small. very little space to move around in. The batroom is not private enough as the door is quite see through and does not guard against noises,

4.54.5

JE
Single leisure traveller
Australia, Sep 2004

The hotel looked good, but my experience was poor. The first room was spacious and quiet but the shower only had scalding hot water (I later heard other guests complain of the same thing). It took a long time to get assistance and, when it could not be fixed, I had to argue to get another room. The next room was small, noisy and smelled strongly of paint but by that time it was quite late and I needed to sleep after a long flight. The next morning I went out and on returning found builders and building equipment in my room and dust everywhere, including all over my bags which I had fortunately packed. When I complained on checkout, I was told "They are just our builders". I realised the floor of both the rooms I had been allocated was still under construction. The experience was appalling (including the security issue about people wandering in and out of my room and leaving it open while I was still checked in, let alone putting building dirt all over my possession). I luckily found a lovely hotel, the Palacio San Martin which I highly recommend.

Map of Petit Palace Puerta del Sol in Madrid

Hotel Petit Palace Puerta del Sol - district map district map

How to reach Hotel Petit Palace Puerta del Sol

By car
From the N-II Barcelona road take the M-40 highway towards N-III and N-IV roads. Then take the junction to Vicálvaro-O´Donnel and go along until the crossroad towards O'Donnell. Once arrived in Alcalá street continue until Puerta del Sol. Proceed straight ahead and you will find the Arenal street, where the hotel is located.

Transport Services Hotel Petit Palace Puerta del Sol

  • Rent a car in the hotel

Hotel guests are entitled to discounted parking at a nearby garage.
The property also offers a shuttle service to and from the Barajas airport, subject to charges.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available from midday to 10 p.m. Later arrivals are to be communicated.
Check-out: it is necessary to leave the rooms not later than midday.

INCLUDED/NOT INCLUDED IN THE PRICE
Use of the garage located nearby is not included. Prices are available upon request.
Stay of pets under 15 kg is subject to an extra charge.
Laundry service is not included. Prices are available upon request.
Shuttle service to and from the airport is not included in the price and costs €7,49 per person.
Use of the meeting room incurs an extra charge. For further information please contact the property.
Breakfast is not included in the price and costs €11,77.

CANCELLATION POLICY
Cancellation Policy - With less than 24 hours notice before arrival date – 1st night will be charged. Cancellation policy for special dates: 2009 10-11-12-13-14 October 04-05-06-07 December 30-31 December 2010 01-02 January 19-20-21 January 01-02-03-04 April 21-22 May 09-10-11-12 October 28-29-30-31 October 03-04-05-06-07 December 30-31 December 2011 01-02 January - With less than 72 hours notice before arrival date – 100% charge of whole stay
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288
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