Hesperia Emperatriz Hotel Madrid - hotel deals and reviews

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Average guest rating:
Carla has stayed here and says:

8.4

(28 Hotel Reviews)

Cleanliness of rooms
Quietness of rooms
Spaciousness of rooms
Quality of service provided
Hotel surroundings

‹‹ We only had a one night stay in Madrid, but we wished we could have stayed longer. Staff was extremely helpful, courteous, accomodating. Our room was...››

18 Jul 2007 read hotel reviews

About Hotel Hesperia Emperatriz

exterior Hotel Hesperia Emperatriz exterior Hesperia Emperatriz hotel is situated in a peaceful street close to the lively Paseo de la Castellana avenue, right in the Madrid city center.

Built in 1954 in a classical style, the hotel boasts 158 cosy and fully-equipped rooms furnished elegantly decorated. Moreover, it enjoys a decoration created by Casa&Jardín that combines modern and antique arts.

In addition, guests will find a bar and a restaurant, with a capacity up to 124 persons, that serves an exquisite Spanish and international cuisine accompanied by a selection of wines. The hotel also features five meeting rooms with a maximum capacity of 250 delegates.

Moreover, you will also be able to keep in touch with your relatives and friends even when not at home, for the property provides you with a free Wi-Fi Internet access.

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Location of Hotel Hesperia Emperatriz, Madrid

City Area:Salamanca - South
Position of the zone in the city
General map

DISTANCES
From the city centre: 3 km.
From the main and nearest convention centre: 6 km.
From Madrid-Barajas international airport: 8 km.
From the Atocha railway station: 3 km.
From the Chamartín railway station: 3 km.

Rooms at Hesperia Emperatriz

Hotel Hesperia Emperatriz guest room double room The hotel features 158 rooms with ensuite bathroom supplied with bathtub, telephone and hairdryer.

All of the accommodations come furthermore equipped with individually controlled air conditioning, direct dial telephone, safe, Wi-Fi Internet access, mini bar, satellite TV, piped music and heating.

Some rooms feature a private balcony. Ironing facilities, non-smoking and disabled-accessible rooms are available upon request.

Air conditioning
Baby cots/cribs available
Desk
Direct dial phone
Facilities for disabled people

Hairdryer in each room
Heating
Individually controlled air conditioning
Ironing facilities on request
Mini bar

Non-smoking rooms available upon request
Rooms with view available
Safe
Satellite TV
Wireless Internet access

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Breakfast at Hesperia Emperatriz

A breakfast buffet is served each morning from 7 a.m. to 10.30 a.m. in the restaurant.
A continental breakfast can also be served directly in the rooms.

Hotel Facilities

Access for disabled
Credit card accepted
Entire property is air conditioned
Groups welcome
Laundry service
Lift/elevator
Room service - limited hour
City guide
City maps
City tour

Front desk - 24 hour
Luggage room
Multilingual staff
Tourist information
Conference room
Congress facilities
Interpreting service
Meals for groups
Meeting lounge
Meeting Room

Secretarial service
Simultaneous translation
Medical service
Bike rental
Limousine service
Private parking
Rent a car in the hotel
Baby sitter
Bar
Restaurant

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Hotel Reviews Hesperia Emperatriz

9.4

NL
Young couple
Spain, Jul 2008

Situación perfecta, precio excelente... muy agradabe.

7.4

MH
Young couple
Saudi Arabia, Jun 2008

the hotel is fine but the staff are not that prof.like when i asked for a taxi no one helped me so i had to go by my self to find one.

8.8

Marco Venanzi
Young couple
Italy, Nov 2007

Really really good. I'd advice to go there. Well served by public transportation. Quiet and clean. Wonderful price/cost relationship

4.2

Carlos Pizá Granados
Mature couple
Spain, Oct 2007

Muy mala impresión del hotel. Al llegar no había aparcamientos ni plaza en el parking del hotel, te tienes que alejar bastante y a un parking que deja mucho que desear. La habitación fatal en cuanto a ruidos, desde bien temprano en la mañana se oyen todas las cisternas, duchas, quehaceres de limpieza...

7.9

TA
Young couple
Germany, Oct 2007

Great hotel! I little noisy because of movement of tables early in the morning. Staff was friendly except one person on the reception.

9.9

CARLA PISARRO SHERMAN
Mature couple
USA, Jul 2007

We only had a one night stay in Madrid, but we wished we could have stayed longer. Staff was extremely helpful, courteous, accomodating. Our room was updated, modern, clean, spacious enough as european rooms go, the bathroom was pleasant and their were full length mirrors! Breakfast buffet was better than average with many items not usually offered in most buffet breakfasts. We would definetly stay there again when we return to Madrid. It was just a bit confusing finding Via Lopez de Hoyos because we did not realize that the actual turn off the main road is Pineta. Otherwise flawless stay.

7.3

Mike C Clark
Mature couple
USA, May 2007

Lovely hotel, with gorgeous decor, but more for business traveler,not tourists. We somehow thought this location was central to things we wanted to see in Madrid -- it was not. We were far away from most everything, a BIG problem since it was pouring rain. Their own restaurant was closed. We loved the one restaurant open within walking distance - Jose Luis -- and highly recommend it. Front staff seemed unable or unwilling to help us go elsewhere -- and they couldn't even find an umbrella for us (at their stars, and their prices, and with an almost empty hotel, this seemed strange). Our AC would not work properly, and when we called to front desk, the phone simply rang and rang. We tried everything, but ended up opening the windows for fresh air -- not great since it was raining!

AS
2 sisters
USA, May 2007

located in the Salamanca neighborhood by the Ruben Dario metro stop, this hotel is a true gem.

8.9

Leif Erik Berg
Mature couple
Norway, Aug 2006

Simply a first class hotel for a tourist stay in Madrid. Professional employees, a quiet porch facing west and excellent room and bath. Area around hotel green, quiet and short walks to shopping streets, restaurants and underground

How to reach Hotel Hesperia Emperatriz

By underground
The nearest underground station is Gregorio Marañón (lines 7 and 10).

By airplane
From Madrid-Barajas airport take underground line 8 until Nuevos Ministerios, switch onto line 10 and get off at Gregorio Marañón.

Transport Services Hotel Hesperia Emperatriz

Bike rental
Limousine service

Private parking

Rent a car in the hotel

The property features some parking spots, subject to charges.
Car, bicycle and limousine rental service can be arranged at the front desk.

The Hotel

exterior - entrance

exterior

reception

Rooms at Hesperia Emperatriz

double room

bathroom

Hotel Facilities

restaurant

meeting room

terrace

lounge

The Atrium à la carte restaurant is a perfect venue to sample delightful international and Spanish dishes.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-in: it is necessary to leave the rooms not later than midday.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking spot cost €21,00 plus VAT.
Breakfast is not included in the price and costs €16,00 plus VAT. Room service incurs an additional charge of €1,00.

CANCELLATION POLICY
In case of no-show we charge the first night on your credit card.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".