See more hotels in Madrid

Hotel Emperador - Madrid

4 star Hotel Madrid

Gran Via 53 - Madrid

1-877-662-6988
Price starting from 94 .05
CHECK AVAILABILITY
Hotel Emperador stands right in the center of Madrid, in the well-known Gran Vía, a stone's throw from the main city attractions and underground station.

The hotel offers guests comfortable accommodation as well as an array of facilities that include a cafeteria, lobby bar, poolside bar, outdoor rooftop swimming pool (open May to September), free WiFi in the lobby bar, terrace with solarium, sauna, massage parlor, UVA beds, gym, hairdresser, and boutique.

The Emperador hotel's situation in one of Madrid's best shopping areas allows guests to easily reach any point of the city, as well as the Golden Triangle of Art and the Madrid-Barajas airport.
Venere Guest Rating
Guest Rating 8.1 Very Good
Based on 48 hotel reviews © 2014 Venere.com

Exterior of hotel covered with scaffolding did not help initial impression. Very n...

Venere Guest, Germany
Read Venere Reviews

Check Availability at Hotel Emperador

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Breakfast at Hotel Emperador

Breakfast is served each morning for a fee.

Facilities at Hotel Emperador

  • Business Center
  • Meeting Room
  • Bar
  • Pool bar
  • Snack bar
  • Laundry service
  • Lift/elevator
  • Hairdresser
  • Laundry room
  • Gym
  • Outdoor swimming pool
  • Limousine service
  • Valet service
  • Private parking
  • Multilingual staff
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Sauna
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 20.52 per person (approximately)
  • Fee for in-room wireless Internet: EUR 5 (for 60 minutes, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Emperador is also known as

Emperador
Emperador Hotel Madrid
Madrid Emperador Hotel
Emperador Madrid

8.8

Clean

8.8

Location

7.5

Quiet

7.5

Spacious

7.9

Service

Hotel Emperador reviews

6.5 Fair
  • April 2012
  • Venere Guest
  • Mature couple
  • USA

We weren't able to sleep due to other passengers constantly banging doors.

8.8 Excellent
  • April 2012
  • Venere Guest
  • Mature couple
  • Brazil

Internet not free. Very expensive

7.8 Good
  • November 2011
  • Venere Guest
  • Young couple
  • Italy

The hotel meet my standard, the room was excellent even if it wasn't so quiet cause of the traffic in the Gran Via. I didn't experienced the services of the hotel, so i can't judge it.

6.4 Fair
  • October 2011
  • Venere Guest
  • Not Specified
  • USA

Wifi prices were just unreasonable and we ended up going next door to one of the cafe's to get the FREE wifi. Staff were friendly and helpful. It took them a long long time to get our room ready though

6.0 Fair
  • June 2011
  • Venere Guest
  • Single traveller
  • USA

For as lovely as the hotel entry area was, the room itself was very disappointing...very stripped down, the hairdryer would overheat and shut itself off. The staff were curt and not very helpful. We did really enjoy the pool terrace, and the location was very good, close to two metro stops (Santo Domingo and Opera). Otherwise, for the price, there were probably better options.

4.9 Ordinary
  • April 2011
  • Venere Guest
  • Ireland

I was disappointed with the level of customer service provided. It seemed that every request was met with a knee-jerk reaction of 'no, not possible'. I essentially travel for a living and our requests were simple ones, things that are supplied by hotels the world over at no charge, such as an iron and ironing board, or tea/coffee facilities for the room. Every request evoked the same response of 'not possible'. As a result, I was not encouraged to use the hotels other hospitality facilities because I did not really feel we were welcome. When we were leaving, I asked what would be the cost of a taxi to the airport and the concierge said he would call one and it would cost about 35-40 euro, I walked outside and flagged a taxi down, he charged me 19 euro for the trip. this made me wonder just how far the hotel was willing to go to earn commission. I believe that the hotel would be more profitable if; 1. Guests were made to feel welcome by staff being trained to say 'I will see what I can do' rather than to automatically say 'no'. 2. The little hospitality touches were provided free of charge and 3. There was an effort to create a level of trust between the guest and the hotel by demonstrating that the staff were there to achieve the best deal for the guest, rather than to boost the local economy by ripping off the guests. I will be posting information on my experience on trip advisor and other sites. I believe it is important to advise fellow travellers until such time as experiences for guests at this facility improve.

8.1 Very Good
  • December 2010
  • Venere Guest
  • Single traveller
  • France

Too warm in the room!

8.7 Excellent
  • October 2010
  • Venere Guest
  • Family with older children
  • Denmark

4 days in beautiful, but hot Madrid were super due to the fantastic pool and pool area on the roof of Emperador

8.4 Very Good
  • July 2009
  • Venere Guest
  • Single traveller
  • France

Free internet would be recommended. A fee of up to 52 euros per week is too much. The hotel is great. In Summer, it would be better is the swimming pool area was open a bit later, eg, 9.30 instead of 9.00 especially for the people working

8.8 Excellent
  • August 2008
  • Venere Guest
  • Young couple
  • Ireland

Initially we were given a room in back end of no-where in the hotel. As a previous guest of the hotel we had been given a room with a view the first time and the quality of this room in comparison was extremely disappointing. There was confusion at first over the fact that I wanted a smoking room so we ended up spending our first night in a twin room with the promise of a double the next day. The following day, thankfully, we were moved to a room at the front - with a balcony and a view!! We were extremely pleased with this as this was one of the reasons we returned to this hotel - along with the pool on the roof!! Love that!! It was 31 degrees celsius at 2am so you can imagine what the days were like. A pool was an essential must have. Last time we were in Madrid we only stayed for a weekend which is no-where near long enough to find your way round this amazing city. The best time for a night out is to go to Sol and find your way round from there. Don't just go into "Irish bars" which supports loud music mainly but try the small bars. There's always so much more character to them. Quieter music so you can have a chat but a great atmosphere and you get to meet some amazing people. If you go in July/August Madrid will be quieter than normal as the Spaniards are on holiday but you can also pick up some amazing bargains - sale time at it's best!!!!

6.4 Fair
  • May 2008
  • Venere Guest
  • Mature couple
  • India

excellent location, but had ordered a double bed room but got twin room inspite of booking rooms in advance. thats the only bad thing i can think of in this excellent located property with excellent rooms.

8.4 Very Good
  • May 2008
  • Venere Guest
  • Mature couple
  • USA

Our stay at the hotel was very pleasant. The location is great!!! Right at the heart of the city! For us it was the best part. We would recommend it to the people who are looking for the hotel in this price range.

9.9 Outstanding!
  • October 2007
  • Venere Guest
  • Mature couple
  • USA

Public area lounge was smoking which was unpleasant as you first walk in. Nice that rooms had a separate area for non-smokers.

9.2 Wonderful!
  • August 2007
  • Venere Guest
  • Mature couple
  • Ireland

This hotel was gorgeous and we loved the rooftop pool - the photos on the web site are deceptive. This has to be seen to be believed!! Thank-you to the person who wrote a message previously telling us to get off at the Santo Domingo stop instead of the one stated on the website. Although if you get the metro from the airport the guys there will tell you exactly which lines to catch when you give the address of your hotel. Top notch system!!

8.1 Very Good
  • January 2007
  • Venere Guest
  • Single traveller
  • Italy

downtown, exellent position, good area subway very closer

6.1 Fair
  • October 2006
  • Venere Guest
  • Young couple
  • Ireland

This was our first visit to Madrid, overall we had a great few days. I would have rated our stay as excellent if it were not for the paper thin walls in the Hotel, where the noise of the neighbours could be easily heard. Also the fact that the breakfast was not included in the price was not a nice surprise. The site did not point out that breakfast was not included, it lead you to believe that it was, so to be charged €36 for one day was not very helpful. Other than that, the hotel is very good, in a great location. Everything is within walking distance, nice bars and restaurants on the doorstep. Also, if you are travelling in from the Airport, I would highly recommend using the Metro service, excellent service and very cheap. We bought a 10 trip ticket for €6.15, used two of these to get to our hotel, a total cost of €1.23. Also don't use the stop recommended on the website, get out at St. Domingo and exit on the right hand side of the platform, onto Gran Via, this stop is right outside the entrance to the Hotel.

8.2 Very Good
  • April 2012
  • Venere Guest
  • Young couple
  • Italy

6.4 Fair
  • November 2010
  • Venere Guest
  • Mature couple
  • Italy

9.2 Wonderful!
  • October 2010
  • Venere Guest
  • Mature couple
  • Switzerland

6.3 Fair
  • March 2010
  • Venere Guest
  • Young couple
  • Italy

6.6 Fair
  • October 2008
  • Venere Guest
  • Group
  • Poland

8.6 Excellent
  • September 2007
  • Venere Guest
  • United Kingdom

Loading reviews in other languages...

Reviews in other languages
9.3 Wonderful!
  • May 2014
  • Venere Guest
  • Mature couple
  • Costa Rica

9.1 Wonderful!
  • March 2014
  • Venere Guest
  • Young couple
  • Spain

9.3 Wonderful!
  • January 2012
  • Venere Guest
  • Gay Couple
  • Spain

9.4 Outstanding!
  • December 2011
  • Venere Guest
  • Not Specified
  • Argentina

9.2 Wonderful!
  • March 2010
  • Venere Guest
  • Young couple
  • Spain

8.9 Excellent
  • November 2009
  • Venere Guest
  • Mature couple
  • Spain

7.4 Good
  • January 2009
  • Venere Guest
  • Mature couple
  • Italy

9.6 Outstanding!
  • January 2012
  • Venere Guest
  • Not Specified
  • Italy

8.9 Excellent
  • April 2011
  • Venere Guest
  • Mature couple
  • Italy

8.9 Excellent
  • December 2010
  • Venere Guest
  • Not Specified
  • Italy

9.9 Outstanding!
  • June 2010
  • Venere Guest
  • Young couple
  • Italy

8.8 Excellent
  • April 2010
  • Venere Guest
  • Mature couple
  • Italy

8.2 Very Good
  • March 2010
  • Venere Guest
  • Group
  • Italy

8.3 Very Good
  • September 2009
  • Venere Guest
  • Mature couple
  • Italy

9.9 Outstanding!
  • August 2009
  • Venere Guest
  • Family with older children
  • Italy

8.4 Very Good
  • May 2008
  • Venere Guest
  • Mature couple
  • Italy

9.1 Wonderful!
  • November 2007
  • Venere Guest
  • Mature couple
  • Italy

7.8 Good
  • June 2007
  • Venere Guest
  • Mature couple
  • Italy

9.3 Wonderful!
  • November 2006
  • Venere Guest
  • Mature couple
  • Spain

6.0 Fair
  • April 2012
  • Venere Guest
  • Mature couple
  • Switzerland

6.6 Fair
  • April 2011
  • Venere Guest
  • Mature couple
  • Switzerland

8.7 Excellent
  • June 2010
  • Venere Guest
  • Mature couple
  • France

9.2 Wonderful!
  • October 2012
  • Venere Guest
  • Not Specified
  • Austria

8.2 Very Good
  • December 2013
  • Venere Guest
  • Family with older children
  • Belgium

9.0 Wonderful!
  • July 2011
  • Venere Guest
  • Group
  • Switzerland

Hotel Emperador reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Hotel Emperador, offering 232 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Business travelers will have access to wireless high-speed Internet access (charges apply) as well as safes and phones during their Gran Via visit.

Private bathrooms are outfitted with bathtubs, bidets and complimentary toiletries. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Rooms also include soundproofing and air conditioning.

Accommodation Services

  • Air conditioning
  • Telephone
  • Mini bar
  • Extra beds
  • Soundproof rooms
  • Hairdryer in each room
  • Safe
  • Individually controlled air conditioning
  • Satellite TV
  • Wireless Internet access

How to reach Hotel Emperador

By public transportation
The nearest underground stop is Plaza de España, only 6 minutes walking from the hotel.

By airplane
From the Madrid-Barajas international airport, take line number 8 to Nuevos Ministerios. Then take line number 10 towards Puerta del Sur and step off at Plaza de España stop. You will find Emperador hotel only 6 minutes walking distance.

Distances from Hotel Emperador

Lope de Vega Theatre - 0.1 km / 0 mi
Plaza de Callao - 0.3 km / 0.2 mi
Royal Monastery of the Incarnation - 0.3 km / 0.2 mi
Teatro Alfil - 0.3 km / 0.2 mi
Plaza de Espana - 0.4 km / 0.2 mi
Spanish Senate - 0.4 km / 0.2 mi
Plaza de Isabel II - 0.4 km / 0.3 mi
Convent de las Descalzas Reales - 0.4 km / 0.3 mi
Royal Theatre - 0.4 km / 0.3 mi
Mosaic International Institute - 0.4 km / 0.3 mi
Plaza de Oriente - 0.5 km / 0.3 mi
Joy Madrid - 0.5 km / 0.3 mi
Sabatini Gardens - 0.5 km / 0.3 mi
El Oso y el Madrono - 0.6 km / 0.4 mi
Cerralbo Museum - 0.6 km / 0.4 mi
The preferred airport for Hotel Emperador is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12.9 km / 8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Emperador

  • Limousine service
  • Valet service
  • Private parking