Hotel Casón del Tormes - Madrid

Excellent location, good services and competence of stuff. I'll certainly return there next time I'll be in Madrid.

Our room was fairly basic but a reasonable size and good value for money for a three star hotel. It was clean and quiet and the beds were comfortable. There was plenty of hot water. It is well located and a few minutes walk from the nearest Metro station. The breakfast was reasonable value for a three star hotel and the only negative was that the coffee was Nescafe.

A quiet well run establishment with helpful and friendly staff. Good central location close to metro but down a rather gloomy lane.

Perfect hotel, but quietness in room is highly dependent of neighbors. You can literally follow the conversations.

Very kind and professional personnel. The hotel is in a very convenient location, just a few meters from the Senate House. The hotel is very close to the Plaza de Espana subway station, and walking distance from all the main touristic sites of central Madrid: 5 minutes to Palacio Real, 10 minutes to Plaza Major. We were traveling as a couple and would recommend chosing this hotel for a visit to Madrid.

I got what was supposed to be a special deal and thought the quality relative to price was very good. Having booked a single I was given a very spacious twin room. The street outside is not very attractive with some of the buildings seeming to be derelict or empty and one partially demolished, but I did not go to Madrid to spend my time looking at that, and it was very quiet at night. The location was very convenient for a lot of the main sights and also very close to a metro station. Because the breakfast was not included in the price I only had it on the last morning when I was going to the airport. I thought for the price they were charging they should have offered freshly made hot drinks to each guest rather than just providing a dispensing machine, the water which came out of this was not hot enough to make a decent cup of tea which is my preferred drink. Coming down more than half an hour before they finished serving there was hardly any of the cooked food left and it wasn't very hot either, but there was a fairly good selection of other things.

Loved the location of this hotel. Near all the attractions. Front-desk staff was very, very helpful. Room was clean & bathroom spacious however, bed was quite hard. Would definitely stay at this hotel again next time we are in Madrid.

Sound-proofing of our room was poor... heard every sentence coming from neighbors next door or upstairs or downstairs... couldn't sleep well... this made our stay in this hotel very tired.

Out of seven hotels first one to help me with my bags. Loved the access to a computer without being charged. Reception staff very helpful and professional. Great location.

Great location - quiet and within walking distance to the nearest underground station. Spacious room, elevator, the only point is low water pressure in the shower.

Yes double

Some problems in the bathroom: the bidet tap was broken and i need to ask fot the toilet brush: there is not inside at my arrive! Cleaning room service decides to put my blancket in the wardrobe each morning: i don't know why... it was on my bed! The concierge said: 50 tv channels, 6 in italian. There are not! The wi.fi. connection is 2€/2hours or 5€ for 24hours, but it is very bad: too slow! Excellent location: quite street, 100mts far from Plaza Espana Metro. I asked to the receptionist about the stamp for my postacards: he said that i could give my postcards to someone with some money at the airport, hoping he will send them instead me... It's so bizarre! Breakfast is not include: it's cost is 9,5€. Too much: Starbuck's is 100 mts far, in front of metro station Plaza Espana, in the corner with Gran Via.

Although not located on a main fancy street such as the "Gran Via", but rather on a narrow unkown street, this is actually good news if you're looking for a good night sleep. This hotel is strategically located at a walking distance of an underground station and bus stop and it is also very near the "Palacio Real" and the "Gran Via". This nice hotel offers clean & comfy rooms at an excellent cost/quality ratio. It also offers free internet access on a business centre and breakfast buffet at an affordable price. Hotel personnel is very friendly and helpful for getting directions. I would definitely come back to this hotel on my next trip to Madrid.

Good hotel in good location

The possibility of add a frigo-bar in the rooms for keep cool drinks

Great Location next to Gran Via by walk, next to Plaza Espana Metro station (4 minutes walk). Do not expect Design, but the Hotel as new materials. It's located in a very quiet street although about 200 meters from total traffic confusion. The price was completly FAIR for the hotel overall.

I met nice people, ready to help and give required information, including maps, even photocopies from the web. It is a nice hotel and I recommend it.

Good quality, relatively cheap hotel only 3 minute walk from the Plaza D'espana metro stop. Staff spoke good english and were very welcoming. About 15 minute walk to the Puerta del Sol and probably another 5-10 to the Plaza Mayor. As its down a side street its quieter than a lot of other places - Would recommend.

We were happily surprised by how nice the accommodations were at this hotel. We had stayed at a pricier hotel in Madrid two weeks earlier, and Cason de Tormes was as well-located and had better accommodations and extras (like a computer with free internet available in the lobby). The only drawback is being able to hear your neighbors more than one might want to, but for us, this was not a problem. We had considerate neighbors. In fact, the entire stay was completely comfortable and pleasant.

The hotel is very much in the center but on a very quiet little street.The breackfast is poor in comparison to what other hotels offer/not in Madrid/.We were offered a room that was too small, we asked for an other and they gave us a better one.Very good restaurants only a few meters from the hotel. The room does not have a small refrigerator, it a petty because we wanted to buy some tasty goods and bring them home.

We had a great experience in this first visit to Cason del Tormes. We strongly recommend this Hotel to anybody. In our future visit to Madrid, of course we'll be lodged in this Hotel.

Clean,well run, good value for money hotel in Royal Madrid with friendly competent helpful staff and good position for easy metro travel.Would definitely return.

Goodplace, really nearest of the center

The hotel was fine, in a central area of Madrid. The only problem was the air conditionning which was not working very well. The price seems rather high compared to hotels of the south of spain, but I suppose it compares well with other hotels in Madrid. Th employees were really very nice.

O hotel eh proximo a estacao do metro e encontra-se muito bem localizado (Apenas alguns passos da Gran Via, do Palacio Real e da Plaza de Espana). Os quarto em que ficamos era bastente espacoso, limpo e novo. Foi uma otima relacao custo/beneficio.

La posizione dell'hotel è eccellente: metropolitana (Plaza de Espana) a 1 minuto, centro (Puerta del Sol) a 10 minuti, molti bar e ristoranti nelle vicinanze, alcune mete turistiche raggiungibili a piedi. Il personale è stato disponibilissimo, c'è anche una ragazza che parla italiano! Le stanze non sono bellissime, ma almeno sono pulite e per chi sta pochi giorni o è fuori tutta la giornata (come noi!) vanno bene. La colazione ha un costo un pò alto, meglio farla altrove; credo sia possibile chiedere di avere solo la doccia senza vasca da bagno...consigliato!

Excellent location for the visit of monuments of Madrid (Palacio Real, Monasterio Encarnación, Descalzas Reales,....). Very quiet, just behind Palacio del Senado.

Excellent option! Nice people, nice hotel.

Nice hotel, behind the Royal Palace and very near to the metro station.

Great location for points of interest and access to metro. Surrounding streets a little 'seedy' but we never experienced a problem even returning to the hotel after midnight. Friendly staff - communication in English not a problem. It was easy to hear people in adjoining rooms moving around but this was not an inconvenience, as people during our stay were quiet and considerate. (Could have been a problem if a rowdy group had occupied one of the nearby rooms). We would stay there again.

Good hotel, location.

Hôtel idéalement situé, au coeur de la ville, et cependant calme. Le personnel est disponible, compétent et sympathique. Un excellent restaurant "Casa Jacinto" se trouve à ceux pas. Pour tout séjour à Madrid nous y retournerons automatiquement.

Location is excellent, though it's a little bit difficult to find first time. The staffs are friendly,helpful and good in English.

The location of this hotel is wonderful and great staff. I would suggest booking a room that overlooks the front of the hotel if you care anything about a view. The only other thing is that when I was there (25/03/09) there was room remodeling going on. While it didn't bother my sleep at all, I would have liked to have known about this in advance.

Employes were very nice. They have a computer with internet access in the lobby that can be used for free (there is a charge for wireless internet access). Easily reachable from the airport by metro (about 30-40 min. ride with one change).

Sir/Madam: nice hotel,good surrounding.will recommend it to family & friends.Thanks.

Staff very friendly, very good location!!!

The overall stay was pleasent but the internet conection was NOT realiable and it's not free either.

This hotel is in a great location close to Gran Via Avenue where most of the buses circulates and close to a metro station as well (2 blocks). Despite being close to a big avenue all of the windows are noise protected and therefore this is a very quiet room and the hotel stays in a very small street (kind of dead end street), no cars, nothing. Staff is also welcome with good recommendation of restaurants and shows. I recommend it.

Good, central position! Good value for money. Helpful staff.

This hotel offered excellent value for money, and was in a great location, with metro, local buses, and the open top tourist bus stop close by. The public areas of the hotel were spacious and comfortable, with free internet access. Breakfast was adequate for 8.25 euros. The only slight problem was locating the premises. Calle del Rio is a narrow street off Calle de Leganitos (1st turn right up from Plaza D'Espana fountain). I would happily stay at this hotel again.

Staff were very helpful. Older style hotel but very clean. Excellent location - although a little difficult to find the first time.

Un Hotel muy cerca de las compras accesibles y del Tourbus, la zona alrededor no es la mejor pero si es centrica. Altamente recomendable. La atencion del personal, habitaciones y desyuno muy bien.

Friendly and competent, but not a good and regular bar-service.

A good hotel in an area very convenient for sightseeing and for reataurants. It's near the Gran Via and also near the Royal Palace, Cathedral and Opera House. Our second visit to this hotel we would recommend it. The only small fault might be the lack of a barman! There is a bar in the nicely furnished reception area but no-one to serve drinks during our 4 night stay.

I recomend this hotel. Great price/quality relationship. Nice and spaciuos room. Good service received. Near Gran Via av. and metro stop.

Nice hotel, close to metro station. Stayed there four nights and no complaints at all.

Good value for money hotel in a quiet back street of the central Plaza de Espana.

The turistic information and booking's tours was excelent. the staff in the check in at nigth is very friendly and has the fullest information about interesting places.

The lobby was beautiful. The room and bathroom were really nice. The front desk people were very kind and helpful. It was close to the metro and if you turn left out the front door you will come to a place of interest after crossing a big street. I can't remember the name of the huge building but it has sculpted gardens next to it. If you turn right out the front door there are many restaurants, bars and stores on Gran Via. I would stay there again.

What a wonderful find! The hotel is very nice and weel located. The room and the bathroom were spacious and very clean. The staff were just fine. It's a very good place to spend a few days: is close to the center (10 min. walking)but far from the noise.

My brother and I had a great stay... We went to see MADRID so we were gone all day from the hotel. When we would return though we would find the rooms just perfect. The staff was very nice and helpful. Regarding the noise-we really didn't notice anything except for our last night. There was some kind of banging or consruction (I dooon't know--didn't bother us too much!). Anyways-overall everthing was just fine for the price we paid (maybe even better-considering the location and the price of the other hotels around us!)

Excelente!!!Y muy tranquilo.

The hotel has the appearance of being in a back alley (1/2 block off the main street) however we were more than pleasantly surprised by the rooms. Our room was clean, nicely appointed and had very new spa like bathroom in it. Glass and marble throughout. I would certainly recommend this hotel.

Excellent hotel; friendly, welcoming and professional staff. I would recommend this hotel as a comfortable, clean, air-conditioned place, well-placed for the central parts of Madrid that are all within a short walk, and close to the Metro and Royal Palace. It was easy to book, exactly what we expected and with no complications at all. It is good to have breakfast as an option, and it's a good breakfast too.

The location is excellent: near (3 min) from Metro staion "Plaza Espana" and Grand via. From the other side near Palacio Real and in the same time Rio street is very quiet! Staff is very polite, friendly, helpful. Next time will stay at this hotel only! Price is very good, we spent perfect time in Madrid. Thank you!

Good location near to royal palace, convenient for metro, nice quiet hotel

Io e la mia fidanzata abbiamo soggiornato in questo hotel per 4 notti. Hotel centrale a pochi passi dalla fermata della metro (proprio sulla linea che passa da Sol). La pulizia è molto buona ed il personale cortese e disponibile. Abbiamo fatto colazione in hotel solo 1 mattina ma è stata completa ed abbondante. Lo consigliamo sicuramente!!

I reccomend this hotel to all people. I think is well located and fairly. A quiet location to explore Madrid

Hotel confortevole e buona qualita' / prezzo. Facilemente raggiungibile e personale cordiale.

Posizione ottima vicino al centro. Bell'albergo, personale gentile e disponibile. Buona colazione, pagata meno di quanto dicono nella pagina web: solo 9,00 euro e non 20,00. In ottima posizione anche per le uscite serali. Se capito a Madrid di nuovo, torno di sicuro.

L'hotel è accogliente, tranquillo e la stanza corrisponde a quanto mostrato nelle foto. La posizione è comoda essendo su una strada laterale, dietro piazza d'Espania, quindi con la metro a disposizione. L'unica discordanza rilevata è nel personale che non è multilingue, non parlava l'italiano.

Bon hotel. personnel très aimable.relativement bien situé. problème de bruits dans les chambres voisines (comment à ton madrid, je crois).

Very pleasing stay. Excellent position. Staff very kind and helpfull.

Very good Choice. Reasonable price. Reception is always very helpful, besides they can remember you.

Location is close to metro stations...and you are within walking distance to Gran Via which has restaurants along it as well as shops.

Ottimo rapporto qualità/prezzo. Posizione strategica per visitare il centro di Madrid, ad un minuto a piedi dalla Gran Via e plaza de Espana. Camera sufficientemente spaziosa e pulita. Personale alla reception simpatico, gioviale, competente ed a disposizione per qualsiasi richiesta (anche di informazioni specifiche per la visita della città). Buono il servizio di lavanderia. Garage a 200m dall'albergo (prezzo 22 euro a notte, in linea comunque con i prezzi degli altri garage pubblici e privati della zona). Nel complesso un soggiorno eccellente. Uniche annotazioni: mancanza del frigo-bar in camera e insonorizzazione camere insufficiente (per fortuna, salvo una notte con una famiglia numerosa e "rumorosa" con bimbi piccoli, abbiamo avuto vicini sufficientemente silenziosi).

Ubicazione ottima, camera accogliente e spaziosa, cortesia e professionalità elevata

Excellent hotel! My husband and I stayed at this hotel for our honeymoon. We highly recommend this hotel! A classy hotel with a beautiful room and excellent service. It was clean and comfortable. Delicious breakfast for a reasonable price too!

It was quiet. Good service. No internet connection in the room. AC was working well.

Posizione centrale, a pochi passi da Piazza di Spagna e dalla metro, l'hotel si trova in una strada laterale tranquilla e silenziosa. Ottimo per potersi spostare verso tutte le direzioni. Quasi di fronte all'hotel si trova una "sidreria" dove si possno mangiare ottime tapas a prezzi bassissimi :-) Consiglio questo hotel sia per la sua posizione, sia per la professionalità del suo staff.

Very convenient location and avoid the noisy streets, unbelievable, staff can speak good English, very helpful, the room is tidy, not very small. It is absolutely a good choice if you are budget focused and like to walk around. Brilliant!

Overall my staying at Hotel Cason was very positive. Only a little thing: wireless internet is with fee, and if you buy 1 hour or 24 hours of internet connection, the timing starts from the first connection and goes on regardless of your connection.

Aircondition was broken so it was freezing cold in the room and we both caught a cold because of this. We got unwanted visitors into the room. The persons working in the bar did not know how to open a bottle of wine (its true, they broke 3(!) bottles before managing to open a bottle of red wine).

A very convenient and pleasant place to stay. I arrived late at night and was warmly received. The Metro is very close, there was free internet access available. It was just what I was looking for.

Hotel Cason Del Tormes is an excellent little hotel at the top of the Gran Via .The staff are friendly and speak good English and very helpful for information and advice. Had booked a single room but got a twin room at no extra charge!!. Rooms and bathroom were spotless clean and was more than big enough for my needs . Breakfast is not included in the price but quite frankly there are dozens of good little cafes within a stones throw of the hotel that I did not take hotel`s fare.The hotel is almost right beside the Metro (Plaza de Espana) but down a side street and can be a little hard to find .It is a short walk from the hotel to the Royal Palace.The Prado and other sites are at the other end of the Gran Via and although a good walk is certainly worth it to take in the sites and sounds of Madrid`s main street. I found no noise problems with rooms that have been reported in other reviews.All in all a good stay in the Cason del Tormes. Would have no problem staying again on a return visit

From our experience of travelling widely we consider this hotel to be an excellent base from which to explore Madrid. In addition to our very high ratings for the different categories we recommend it for: it's proximity to the metro; to the old part of Madrid; the helpfulness of the staff, whatever time of the day or night; the quietness of the side street and especially its value for money.

Very well situated near the gran via. Rooms very clean.

Pulito, accogliente e in una posizione strategica, buono il rapporto qualità prezzo

The location of the Hotel is magnific, near to the Metro and several sites of Madrid. But the relationship between price-quality is very poor. For this price, you can found hotels with more facilities One PC for internet for all the quest is inadmissible

I was in Madrid on May 2008 and I found the Hotel on Venere web pages. I'm very happy to have taken this choise because the hotel is really in the centre of the town but in a very quiet street, therefore the reserved room was quiet too. I'm very satisfied of relationship between price/quality. It would have been appreciated if breackfast would have been included.

Very good hotel for the price, well located

Our fist stay at this location. This is a very good hotel if you need to be centrally located and are arriving by metro. The rooms were spotless. Their fairly small size didn't matter as we were out all day and just needed a safe, clean, quiet place to sleep. Very friendly and helpful staff. The receptionists had a very good level of English.

Hôtel au personnel chaleureux et sympathique, très bien situé, dans une rue calme (très appréciable) à 2 pas de la station Place d'Espagne. Un vrai 3 étoiles, avec ses avantages (installations, service, propreté) et ses limites (chambres de taille assez modeste, petite TV avec peu de chaînes, insonorisation imparfaite). Un bon choix en tout cas. Je recommande cet hotel.

Very nice Hotel. I would stay again. The price is a little bit high. I would recommend it to my friend.

This was the first time I stayed at Hotel Cason del Tormes. The hotel is really nice and the employees are very friendly. The hotel is in a very good location. I will stay again.

I was a special weekend, thank you very much to all the hotel staff and to VENERE.com as well. I'm sure I'll book other hotels in other countries for my next holidays through this web-site!

The hotel, room and service were good value for money. The front desk staff were very helpful in directing me to a gym and self service laundry. The hotel was in a good location, a block from Plaza de Espana. My main issue was the amount of noise from the adjoining room. I wasn't sure whether the people in the room were talking at normal volume or the room acoustics and the walls were not particularly good. I probably wouldn't stay in this hotel again due to this noise.

I really enjoyed my stay in Madrid as well as in Hotel cason del tormes, very quiet and nice property so closed to the underground and the downtown. If I come back to Madrid I will surely stay at that hotel, I recommend it to everyone.

Nice hotel in quiet street, conveniently placed. Friendly service. Breakfast buffet could be a bit more varied.

Very hotel, well placed, expansive for the service but Madrid is an expansive city ! The internet access is not complimentory, which is a shame.

It is a good hotel with a good location for exploring Madrid. Getting there from the airport by Metro is cheap (2€) and straight forward - #8 line then change for #10 line, and a very short walk from there. The tour buses (Madrid Vision) is a short walk away and the staff are very helpful.

Excellent location, helpful and professional staff, nice rooms One of the best hotels we stayed in during our two-week long trip in Spain

Hotel personnel was extremely friendly and supportive. Beside the museums of art, visit the naval museum, worth a few hours. Use the Metro (sub-way) the fastest and cheapest way to get along in madrid

Excellent hotel, kind emplyees, very quite place, nice and klean rooms. Certainly, I will book it next time I go to Madrid.

The only thing we missed was a frienfly comunication with the employes, we expected a warmer contact which we consider an important part of our trip. Location is wonderful.

Near metro station but difficult to find

The hotel is ok, the dessert is the weekest part and it cost 8.30... which is a lot for such a poor dessert. They charge you the first night wheen you book from venere. com, which is not good if you have to cancel. This is something to review and change, it's the first time happens to me in a venere hotel, due maybe because it's Spain...

For business trips, it would be good for the hotel to reserve areas and not mix with tourists that don't really care about making noise or watching TV until 1:00 am.

Very nice hotel located in a quiet street, away from the traffic but close enough to the tourist attractions and an undergroud station. Nice welcoming in French. Clean bedroom and bathroom. Bedrooms are a bit small. I would definitely go back to the same hotel and recommend it if you need peace and quiet.