Double room from
€ 55 (Tax included)- Average guest rating:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.3
5.9
6.9
7.1
8.1
Hotel reviews are written by guests that booked through Venere.com and stayed at this hotel. Read unbiased opinions and find the right accommodation for you! Come back after your stay in Madrid to leave your own comment!
read hotel reviewsAbout Hotel Alexandra
reception
Built in the mid 20th century and restored in 1999, HOTEL ALEXANDRA sits in the centre of Madrid, minutes away from major tourist attractions such as Plaza Mayor, Puerta del Sol and the Royal Palace.
Our discreet position, just off the main high street (Gran Vía), and excellent service offer tourist and business guests alike a quiet haven within the heart of a vibrant city.
All the hotel rooms are currently under renovation. The refurbishment plan consists of a multi-phase remodel of each floor, in order to not disturb guests during the stay.
Location of Hotel Alexandra, Madrid
-
City Area:Gran Via
Position of the zone in the city
General map
Rooms at Alexandra
double room
HOTEL ALEXANDRA hotel has 68 rooms distributed over 6 floors. All of them are equipped with AC, heating, TV, telephone and safebox.
- Air conditioning
- Baby cots/cribs available
- Desk
- Direct dial phone
- Electronic safe
- Extra beds
- Hairdryer in each room
- Heating
- Ironing facilities on request
- Non-smoking rooms
- Satellite TV
- TV
Breakfast at Alexandra
Continental buffet breakfast
Hotel Facilities
- Air conditioning
- Credit card accepted
- Entire property is air conditioned
- Groups welcome
- Laundry service
- Lift/elevator
- Recently renovated
- City maps
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Shuttle service from and/or to the airport
- Shuttle service from and/or to the railway station
- Baby sitter
- Reading room
Hotel Reviews Alexandra
Ireland, Sep 2009
great location within walking distance of most of the main tourist attractions. Several metro stations very close by and also the city tour bus was just up the road.
Family with young children
USA, Sep 2009
Overall hotel is OK in a good location. The rooms are clean, though beds and sheets are way past due replacement. The rooms have safe (free of charge) which is a great benefit for us - we didn't need to carry passports around in Madrid. The breakfast is simple (salami, cheese, muffins, sereal) but that was ok for us. We took a taxi to the hotel from airport (30 euros). On a way back to the airport we went to metro. The station is about 3 min walk, though it didn't have eleveator, so be make sure you can carry the luggage all the way down if you choose to ride the metro.
Group
United Kingdom, Sep 2009
The hotel was centrally located a few minutes walk from Plaze de Espana Metro station and close to all the tourist sites. We walked to most of the places and stayed out till the early hours without any problems. Hotel staff were pleasant and helpful. Highly recommended.
Group
USA, Jul 2009
This was the worst hotel I have ever stayed in. They are renovating the hotel at this moment and the construction is so loud and dirty. The first floor is completely renovated and I stayed on the sixth floor. They never even suggested another room. The breakfast buffet was gross. When we checked out, I asked to speak with the manager. The night before had been so loud with the construction going on and our hairdryer pulled right out of the wall. She pulled up a packet of papers and showed us where she wrote on the website that construction was going on. I tried to go back on the website and I haven't found anywhere that says they are under renovations. Don't stay here until all of the renovations are finished!
United Kingdom, Jun 2009
All our expectations were well met from time of check-in up to check-out four days later. An excellent location; friendly and helpful staff. Restructuring of part of the hotel was ongoing during our stay but it did not take from our overall satisfaction. Thank you to all concerned.
Young couple
Italy, Jun 2009
Al momento del mio soggiorno c'erano i lavori in corso nell'Hotel, quindi forse il mio commento non farà testo più di tanto ma per la rumorosità delle stanze, per la pulizia e il servizio il costo che ho affrontato è stato a mio avviso eccessivo.
Single traveller
Spain, Apr 2009
Excellent Location. Good relationship quality/price. Not a luxury hotel, but espacious and good for a short staying.
How to reach Hotel Alexandra
By train
Nearest train station: ATOCHA RENFE
By airplane
Barajas airport.
By public transportation
Closest metro stops: Noviciado (línea 2), Santo Domingo (línea 2), Plaza de España (línea 3 y línea 10)
Transport Services Hotel Alexandra
- Shuttle service from and/or to the airport
- Shuttle service from and/or to the railway station
Parking facillities are available nearby in the Mostenses, Tudescos and Plaza de España.
Nearest metro stops: Noviciado (line 2), Santo Domingo (line 2), Plaza de España (line 3 y line 10)
The Hotel
reception
Rooms at Alexandra
double room
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
Check-in: From 14.00 (Spanish time)
Check-out: Until 12.00 a.m. (Spanish time)
INCLUDED/NOT INCLUDED IN THE PRICE
INCLUDED: AC/heating, safebox in the room, luggage storage, tourist information.
NOT INCLUDED: Babysitting, fax/photocopying, ironing, laundry.
CANCELLATION POLICY
In case of late cancellation ior in case of no show the first night will be
charged on your credit card.
You may cancel the reservation without penalty until 6 pm of the day
before arrival.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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