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Grand Hotel Eden - Paradiso, Lugano

5 star Hotel Lugano

Riva Paradiso 1 - Lugano

Price starting from CHF 310.23
Located in Lugano on the banks of Lake Ceresio, the Grand Hotel Eden has a superb view over the lake, the city and the alps beyond.

Whether business or private guest, you will soon feel at home in this hotel. The unique location, marvelous surroundings, friendly atmosphere, and the peace and quiet of this place all guarantee a pleasant stay.

Among its numerous facilities the hotel offers a prestigious congress center, a restaurant and bar, 24-hour room service, banqueting facilities and complimentary wireless Internet access in the lobby area. The Eden Spa features beauty treatments such as body scrubs, massages, manicures and pedicures.

Grand Hotel Eden welcomes pets (there is a pet fee).
Venere Guest Rating
Guest Rating 8.2 Very Good
Based on 16 hotel reviews © 2014

Room had a slightly damp smell about it - otherwise really excellent and a far be...

Venere Guest, United Kingdom
Read Venere Reviews

Check Availability at Grand Hotel Eden

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Grand Hotel Eden

A free breakfast is served between 7 AM and 10:30 AM.

Facilities at Grand Hotel Eden

  • Bar
  • Restaurant/Dining
  • Snack bar
  • Lift/elevator
  • Pets accepted
  • Dogs allowed
  • Laundry room
  • Garden
  • Laundry service
  • Room service - 24 hour
  • Shuttle service from and/or to the airport
  • Shuttle service from and/or to the railway station
  • Valet service
  • Private parking
  • Indoor swimming pool
  • Ski room
  • Luggage room
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • City tour
  • Hydromassage Jacuzzi
  • Health club
  • Sauna
  • Steam bath
  • Massages
  • Spa/Wellness Centre
  • Turkish bath
  • Business Center
  • Meeting Room
  • Conference room
  • Internet/Email services

Know before you go

  • This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in: after 2 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CHF 24 (for 24 hours, rates may vary)
  • Self parking fee: CHF 24 per day
  • Pet fee: CHF 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 4.70 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovation and closures

The property is closed between 1 January and 6 March.

Grand Hotel Eden is also known as

Grand Hotel Lugano











Grand Hotel Eden reviews

4.5 Ordinary
  • August 2009
  • Venere Guest
  • Couple
  • France

Beaucoup trop cher. Piscine intérieure enterrée minuscule et sans espace autour. Petit déjeuner excellent

5.6 Ordinary
  • August 2009
  • Venere Guest
  • Couple
  • USA

The hotel has a fabulous view and an excellent deck/bar on the lake. However, there were issues with many other aspects (shower, concierge, business center, etc.) that makes it hard to recommend this very expensive hotel as a good choice for a Lugano stay.

9.4 Outstanding!
  • August 2009
  • Venere Guest
  • Single traveller
  • Norway

One night , travelling alone.

9.9 Outstanding!
  • October 2008
  • Venere Guest
  • Single traveller
  • United Kingdom

As so often the service at breakfast was a bit hit and miss, largely because of the presence of the large coach parties without which big hotels could no longer survive.

8.6 Excellent
  • May 2008
  • Venere Guest
  • Single traveller
  • Belgium

Great hotel with all the facilities in a great location, very nice rooms and excellent service, and a perfect price quality, to be recommended.

6.5 Fair
  • July 2007
  • Venere Guest
  • Not Specified
  • Australia

Property shows its age, overall feeling is average. Furniture looks cheap and old. Design and leayouts pointing into 1970's. Next time, we would most likely choose different hotel. We would recommend Ristorante Santabbondio, Via Fomelino 10, Sorengo-Lugano, for its nice surrounding, good meal and excellent service.

8.9 Excellent
  • March 2010
  • Venere Guest
  • Couple
  • Kuwait

7.0 Good
  • July 2009
  • Venere Guest
  • Single traveller
  • Switzerland

8.5 Excellent
  • April 2008
  • Venere Guest
  • Not Specified
  • Italy

9.1 Wonderful!
  • October 2007
  • Venere Guest
  • Couple
  • USA

8.5 Excellent
  • August 2007
  • Venere Guest
  • Family with older children
  • Saudi Arabia

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Reviews in other languages
9.9 Outstanding!
  • May 2014
  • Venere Guest
  • Couple
  • Italy

8.4 Very Good
  • November 2009
  • Venere Guest
  • Single traveller
  • Italia

8.8 Excellent
  • April 2009
  • Venere Guest
  • Couple
  • Italy

8.7 Excellent
  • May 2008
  • Venere Guest
  • Single traveller
  • Italy

Grand Hotel Eden reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your luxury accommodation at Grand Hotel Eden, offering 115 guest rooms with Frette Italian sheets and designer toiletries. Rooms open onto balconies. Guests can kick back at the end of a busy day and enjoy flat-screen televisions with premium satellite channels and pay movies. Corporate travelers will benefit from free (wired) high-speed Internet access as well as desks, complimentary newspapers and phones during their Lake Lugano visit.

Private bathrooms are outfitted with shower/tub combinations, bathrobes, slippers and bidets. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional guest comforts include climate control, air conditioning and safes.

Bathroom toiletries are provided free of charge. A turndown service is available. Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Terrace/Balcony
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Extra beds
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • TV
  • Satellite TV
  • Wireless Internet access
  • High speed Internet access

How to reach Grand Hotel Eden

By car
From the North or South: take the motorway exit of Lugano sud (south). Drive towards Lugano and the lake. At the lake, turn right. After 200 metres you will see the hotel.

By train
From Lugano railway station, take bus line 2 to Lugano Paradiso (a 5-minute ride). The hotel lies about 100 meters from the bus stop.

By airplane
From Milano Malpensa airport, take the shuttle bus to the Lugano railway station, then follow the indications above.

Distances from Grand Hotel Eden

Museum of Modern Art - 0.5 km / 0.3 mi
Santa Maria degli Angeli - 1 km / 0.6 mi
Piazza della Riforma - 1.4 km / 0.9 mi
San Lorenzo Cathedral - 1.5 km / 0.9 mi
Cantonal Art Museum - 1.5 km / 0.9 mi
Parco Ciani - 1.6 km / 1 mi
Monte San Salvatore - 1.6 km / 1 mi
Palazzo dei Congressi - 1.7 km / 1.1 mi
University of Lugano - 2.3 km / 1.4 mi
Hermann Hesse Museum - 2.5 km / 1.5 mi
Casa Camuzzi - 2.5 km / 1.5 mi
Casino Municipale di Campione d'Italia - 2.9 km / 1.8 mi
Pista La Resega - 4.1 km / 2.5 mi
Swissminiatur - 4.2 km / 2.6 mi
Lanzo d'Intelvi Church - 5.8 km / 3.6 mi
The preferred airport for Grand Hotel Eden is Lugano (LUG-Agno) - 3.4 km / 2.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Grand Hotel Eden

  • Shuttle service from and/or to the airport
  • Shuttle service from and/or to the railway station
  • Valet service
  • Private parking