Double room from
CHF 163 (Tax included)- Average guest rating:
- Michael has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
8.7
7.4- 7.4
7.6
8.2
About Hotel Ambassador
hotel front view
The Ambassador Hotel is located in the city center of Lucerne, close to the Löwen Center shopping mall, on one of the most lively squares of the Swiss city. The casino and the congress center are within walking distance. All the highlights are in the immediate vicinity, and the historic Old Town with its multitude of shops and cafés is only a few steps away. There is also a bus taking guests directly from the hotel for the famous landmark Mount Pilatus.
The Ambassador is an attractive and welcoming 4-star hotel in the heart of Lucerne. Sights like the famous Lion Monument, or the fascinating Bourbaki Panorama are right at the doorstep, and the vibrant historic city center is only a few steps away. Lake Lucerne is also close by and invites for a lake shore promenade, a delightful place to stroll along and take in the atmosphere.
Guests can savor market-fresh cuisine at Restaurant Lapin in the close by sister Hotel De La Paix, where they can also use the indoor swimming pool. An Internet point is at guests' disposal, and wireless Internet access is available in the entire Ambassador Hotel, both free of charge.
Location of Hotel Ambassador, Lucerne
-
City Area:Lake Lucerne
Switzerland
Rooms at Ambassador
standard double room
The elegant Ambassador Hotel in Lucerne offers all the amenities you expect from a modern city hotel. All 31 guest rooms feature bathrooms with bathtub, or shower, and hairdryer.
Accommodation amenities include complimentary wireless Internet access in all rooms, as well as direct dial telephone, mini bar, satellite TV, and radio.
Some of the rooms face the bright inner courtyard, or the sunny terrace, enjoying a particularly quiet location.
A laundry service is available on request and the room service also serves delicacies from the Lapin Restaurant.
- Baby cots/cribs available
- Desk
- Dial-up Internet access
- Direct dial phone
- Facilities for disabled people
- Fan
- Hairdryer in each room
- Heating
- High speed Internet access
- Ironing facilities on request
- Mini bar
- Non-smoking rooms available upon request
- Radio
- Rooms with view available
- Safe
- Satellite TV
- Telephone
- TV
- Wireless Internet access
Breakfast at Ambassador
breakfast room
A generous buffet breakfast is served in the breakfast room every morning from 7 a.m. to 10 a.m.
Hotel Facilities
- Access for disabled
- Credit card accepted
- Currency exchange
- Dogs allowed
- Garden
- Laundry service
- Lift/elevator
- Pets accepted
- Room service - limited hour
- Room service - limited menu
- Shoe polishing service
- Wireless Internet connection in the entire property
- City maps
- Concierge
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Internet/Email services
Hotel Reviews Ambassador
3.0
Family with older children
USA, Aug 2009
Definitively not a 4 star hotel as advertized. Other than an excellent location, all other facilities and services are below minimal standards (even for a lower rated hotel). Bedroom still have installed a "music-center" from the 1960's , same happen with furniture, probably never renovated since the hotel was open many decades ago. Breakfast (3 days) was one of the poorest, cheaper you can imagine, even at a 2 star hotel. Overall, it's clear owners are only focused in making big money from guests with no reciprocity in the quality of services provided. Avoid this overpriced hotel, but don't miss the opportunity to visit Luzern which certainly is a great place to stay in Central Switzerland.
7.5
Group
Mexico, Oct 2008
great location, confortable rooms. I do recommend this hotel. Quiet neighborhood. Closed from downtown, we walked from the train station.
9.9
Mature couple
USA, Nov 2007
In November 2007 my wife and I stayed 2 nights at the Ambassador Hotel in Lucerne. This hotel is a 10-minute walk from the train station, easy to find, very convenient to restaurants and shopping in old town, and is near the Lion monument. It’s on a main street that has street cars, so transportation is very easy. Our room was clean, quiet, and had a mini-safe and refrigerator. The bed was large and comfortable, and the lighting and heating were good. The bathroom had plenty of hot water and a large bathtub. The hotel provided free house slippers. The buffet breakfast, included in the rate, had a good selection, and was very good. The reception area is on the 5th floor and has chairs and tables for guests to use. The desk clerks were very courteous and helpful. The reception desk had a lot of tourist information about Lucerne, a computer with free internet, and a small room to store luggage after checking out. Access to the hotel from the street at night is controlled by a key system. Before leaving the hotel, a guest inserts the room keys into a board on the wall near the desk. Turning the room key releases an adjacent key, which is used to access the elevator and entrance door on the ground floor. Turning the room key also locks the room key in the board on the wall until the guest returns and inserts the access key to release their room keys. We don’t understand (or agree with) the negative reviews we’ve seen about this hotel.
6.5
Mature couple
United Kingdom, Oct 2007
A convenient hotel for Lucerne historic centre - functional rather than atmospheric. Bar not open when we were there not a hotel to lounge in. Very clean and efficient - continental breakfast good and kept stocked up. Good selection of food. Access by lift not a problem to us but you need to be aware of it if considering this hotel. Our room was a city view but not unduly noisy - traffic noise could heard at busy times but not intrusive (we were on the 6th floor).
9.9
Not Specified
Ireland, Jul 2006
This was an excellent hotel with a very good staff
Map of Ambassador in Lucerne
district map
DISTANCES
From the bus stop: in front of the hotel.
From the main train station: a 10-minute walk.
From the Old Town of Lucerne: a few walking minutes.
Transport Services Hotel Ambassador
A multi-storey car park, offering special discounted rates is available right next to the Hotel Ambassador. Guests have to punch the parking tickets directly at the reception desk just a little before the drive. The ticket costs between CHF 25.00 and CHF 30.00.
The Hotel
hotel front view
hotel front view
reception
interior
Rooms at Ambassador
standard double room
standard double room
superior double room
room view
bathroom
room - detail
Hotel Facilities
breakfast room
breakfast room
breakfast buffet
A generous buffet breakfast is served in the breakfast room every morning from 7 a.m. to 10 a.m.
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 3 p.m.
Check-out: it is necessary to leave the rooms not later than noon.
INCLUDED/NOT INCLUDED IN THE PRICE
Local tax is not included in the price and costs CHF 2.05 per person from May 20th to October 31st, 2009 and CHF 2.30 per person from November 1st, 2009 to December 31st, 2010.
Stay of pets is included in the price.
Use of the wireless Internet access is included in the price.
Use of the Internet point is included in the price.
Breakfast is included in the price.
CANCELLATION POLICY
Taxes are not included:
CHF2.05/person from 20.05.2009 to 28.02.2010 and
CHF2.30/person from 01.03.2010 to 31.12.2010.
One night accommodation will be charge to the guests for late cancellation.
Non-show will be one night accommodation charge to the guests credit card.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Other destinations:
- Book by phone
- 877-214-4288
