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Ambassador Hotel Lucerne - Lucerne

3 star Hotel Lucerne

Zürichstrasse 3 - Lucerne

Price starting from CHF 162 .86
The Ambassador Hotel is located in the city center of Lucerne, close to the Löwen Center shopping mall, on one of the most lively squares of the Swiss city. The casino and the congress center are within walking distance. All the highlights are in the immediate vicinity, and the historic Old Town with its multitude of shops and cafés is only a few steps away. There is also a bus taking guests directly from the hotel for the famous landmark Mount Pilatus.

The Ambassador is an attractive and welcoming 3-star hotel in the heart of Lucerne. Sights like the famous Lion Monument, or the fascinating Bourbaki Panorama are right at the doorstep, and the vibrant historic city center is only a few steps away. Lake Lucerne is also close by and invites for a lake shore promenade, a delightful place to stroll along and take in the atmosphere.

Guests can savor Scandinavian cuisine at Restaurant Lapin in the close by sister Hotel De La Paix, where they can also use the indoor swimming pool. Room service is available during limited hours. An Internet point is at guests' disposal, and wireless Internet access is available in the entire Ambassador Hotel, both free of charge.

Pets and service animals are not allowed.

Venere Guest Rating
Guest Rating 7.4 Good
Based on 14 hotel reviews © 2014

We really had good experience at this hotel. Staff was very friendly and helpful. ...

Venere Guest, USA
Read Venere Reviews

Check Availability at Ambassador Hotel Lucerne

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Ambassador Hotel Lucerne

A free buffet breakfast is served each morning.

Facilities at Ambassador Hotel Lucerne

  • Lift/elevator
  • Room service - limited hour
  • Shops in the hotel
  • Laundry room
  • Garden
  • Currency exchange
  • Laundry service
  • Restaurant/Dining
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Luggage room
  • Internet/Email services
  • Private parking

Know before you go

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in: after 3 PM.

Check-out: before 11 AM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 25 per day (in/out privileges)
  • Pet deposit: CHF 100 per stay
  • Deposit: CHF 100 per stay
  • Rollaway bed fee: CHF 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Ambassador Hotel Lucerne is also known as

Ambassador Hotel
Ambassador Hotel Lucerne
Hotel Ambassador











Ambassador Hotel Lucerne reviews

  • September 2009
  • Venere Guest
  • Family with older children
  • USA

Definitively not a 4 star hotel as advertized. Other than an excellent location, all other facilities and services are below minimal standards (even for a lower rated hotel). Bedroom still have installed a "music-center" from the 1960's , same happen with furniture, probably never renovated since the hotel was open many decades ago. Breakfast (3 days) was one of the poorest, cheaper you can imagine, even at a 2 star hotel. Overall, it's clear owners are only focused in making big money from guests with no reciprocity in the quality of services provided. Avoid this overpriced hotel, but don't miss the opportunity to visit Luzern which certainly is a great place to stay in Central Switzerland.

7.5 Good
  • October 2008
  • Venere Guest
  • Group
  • Mexico

great location, confortable rooms. I do recommend this hotel. Quiet neighborhood. Closed from downtown, we walked from the train station.

9.9 Outstanding!
  • March 2008
  • Venere Guest
  • Mature couple
  • USA

In November 2007 my wife and I stayed 2 nights at the Ambassador Hotel in Lucerne. This hotel is a 10-minute walk from the train station, easy to find, very convenient to restaurants and shopping in old town, and is near the Lion monument. It’s on a main street that has street cars, so transportation is very easy. Our room was clean, quiet, and had a mini-safe and refrigerator. The bed was large and comfortable, and the lighting and heating were good. The bathroom had plenty of hot water and a large bathtub. The hotel provided free house slippers. The buffet breakfast, included in the rate, had a good selection, and was very good. The reception area is on the 5th floor and has chairs and tables for guests to use. The desk clerks were very courteous and helpful. The reception desk had a lot of tourist information about Lucerne, a computer with free internet, and a small room to store luggage after checking out. Access to the hotel from the street at night is controlled by a key system. Before leaving the hotel, a guest inserts the room keys into a board on the wall near the desk. Turning the room key releases an adjacent key, which is used to access the elevator and entrance door on the ground floor. Turning the room key also locks the room key in the board on the wall until the guest returns and inserts the access key to release their room keys. We don’t understand (or agree with) the negative reviews we’ve seen about this hotel.

6.5 Fair
  • November 2007
  • Venere Guest
  • Mature couple
  • United Kingdom

A convenient hotel for Lucerne historic centre - functional rather than atmospheric. Bar not open when we were there not a hotel to lounge in. Very clean and efficient - continental breakfast good and kept stocked up. Good selection of food. Access by lift not a problem to us but you need to be aware of it if considering this hotel. Our room was a city view but not unduly noisy - traffic noise could heard at busy times but not intrusive (we were on the 6th floor).

9.9 Outstanding!
  • July 2006
  • Venere Guest
  • Not Specified
  • Ireland

This was an excellent hotel with a very good staff

8.8 Excellent
  • August 2009
  • Venere Guest
  • Mature couple
  • Italy

10 Outstanding!
  • October 2006
  • Venere Guest
  • Mature couple
  • USA

8.0 Very Good
  • June 2006
  • Venere Guest
  • Heterosexual Couple
  • Netherlands

7.9 Good
  • June 2004
  • Venere Guest
  • Single leisure traveller
  • Switzerland

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Reviews in other languages
7.0 Good
  • October 2006
  • Venere Guest
  • Group
  • Italy

  • August 2006
  • Venere Guest
  • Mature couple
  • France

5.3 Ordinary
  • February 2010
  • Venere Guest
  • Group
  • Switzerland

7.6 Good
  • October 2007
  • Venere Guest
  • Mature couple
  • Switzerland

Ambassador Hotel Lucerne reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at the 31-room Ambassador Hotel Lucerne. Guests can unwind at the end of a long day and enjoy flat-screen televisions with satellite channels. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, complimentary newspapers and direct-dial phones during their Lucerne visit.

Every room comes with an ensuite bathroom. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional comforts include safes.

Accommodation Services

  • Mini bar
  • Hypo-allergenic bedding available
  • Hairdryer in each room
  • Safe
  • Desk
  • Baby cots/cribs available
  • Direct dial phone
  • Satellite TV
  • TV
  • Wireless Internet access

Distances from Ambassador Hotel Lucerne

Loewenplatz - 0.1 km / 0 mi
Bourbaki Panorama - 0.1 km / 0 mi
Glacier Garden - 0.2 km / 0.1 mi
Lion Monument - 0.2 km / 0.1 mi
Hofkirche - 0.2 km / 0.1 mi
Saint Peters Church - 0.4 km / 0.3 mi
Lucerne Arts Museum - 0.6 km / 0.4 mi
Rosengart Collection - 0.6 km / 0.4 mi
Lucerne Town Hall - 0.6 km / 0.4 mi
Lucerne Congress and Events Centre - 0.6 km / 0.4 mi
Chapel Bridge - 0.7 km / 0.4 mi
Jesuit Church - 0.7 km / 0.5 mi
Mill Bridge - 0.8 km / 0.5 mi
Museggmauer - 0.9 km / 0.6 mi
Lake Side Promenade - 0.9 km / 0.6 mi
The preferred airport for Ambassador Hotel Lucerne is Zurich (ZRH) - 48 km / 29.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Ambassador Hotel Lucerne

  • Private parking