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Palazzo Alexander Hotel - Santa Maria del Giudice, Lucca

4 star Hotel Lucca

Via Santa Giustina 48 - Lucca

1-877-662-6988
Price starting from 119 .10
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Welcome to Palazzo Alexander Hotel! There are many great attractions nearby, including Church of San Michele in Foro, Palazzo Pfanner, Basilica di San Frediano and Piazza Anfiteatro. Also close by are St Martin's Cathedral and Guinigi Tower.

This 4.0-star Lucca hotel offers free wired and wireless Internet access, plus laundry facilities. Outfitted with a bar/lounge, you'll find the perfect place to have a drink.

Multilingual staff at the 24-hour front desk can provide tour/ticket assistance, express check-in and express check-out. The lobby has free newspapers, a safe, TV and coffee. Thanks to the concierge desk you can get all the info you need for a great stay. Limited onsite parking is available on a first-come, first-served basis (charges apply). Other amenities include dry cleaning/laundry services, computer station, Internet point, air conditioning in public areas, currency exchange, an elevator (lift) and a library.

This is a smoke-free property.

Venere Guest Rating
Guest Rating 8.8 Excellent
Based on 51 hotel reviews © 2014 Venere.com

Very elegant hotel with wonderful staff in an excellent location

Venere Guest, USA
Read Venere Reviews

Check Availability at Palazzo Alexander Hotel

Book by phone 1-877-214-4288
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Breakfast at Palazzo Alexander Hotel

A free hot/cold buffet breakfast is served each morning.

Facilities at Palazzo Alexander Hotel

  • Bar
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Entire property is non-smoking
  • Laundry room
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • City tour
  • Shuttle service from and/or to the airport
  • Private parking
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: after 2 PM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


A tax is imposed by the city and is collected at the property in cash: EUR 1 to EUR 3 per person, per night. The tax only applies to the first 3 nights of stays from 1 April to the 1st Sunday of November. For stays from the Monday after the first Sunday of November until 31 March the tax only applies on the first night of a stay. The amount has been determined by the local administration and it depends on the room price. Guests exempted from the tax include residents and children under 14 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Palazzo Alexander Hotel is also known as

Palazzo Alexander Hotel
Palazzo Alexander Lucca
Hotel Palazzo Alexander
Palazzo Alexander Hotel Lucca

8.9

Clean

9.0

Location

8.5

Quiet

8.5

Spacious

9.3

Service

Palazzo Alexander Hotel reviews

8.9 Excellent
  • July 2014
  • Venere Guest
  • Family with older children
  • USA

Availability of onsite parking was very convenient since we drove to Lucca and needed parking for our rental car. Owner and his family were very accommodating, helpful and knowledgeable. Breakfast was very good, and making coffee/tea available at any time of the day is a great plus. Our room for three people was spacious and functional, although some attention to details was missing. Our two beautiful chandeliers had burnout light bulbs, one had 4 working bulbs out of 8, and the other had 6 out of 8 bulbs working. The only inconvenience we encountered was lack of shower in the bathroom, which had a tub and a hand-held shower handle. When taking a shower in the tub, water was spraying into the floor despite all of our efforts to contain it to the tub area. After three showers, our floor was fully flooded, beyond being able to mop it with towels. But those who take bath instead of shower should have no problems at all. The bed was very comfortable, in fact it was the most comfortable bed during our entire two-week vacation!

9.3 Wonderful!
  • June 2014
  • Venere Guest
  • Mature couple
  • United Kingdom

A real little gem of a hotel. Attention has clearly been paid to ensuring the decor is in keeping with the historic area in which the hotle is located. Really excellent service and good value for money, we would certainly stay here again.

9.7 Outstanding!
  • January 2014
  • Venere Guest
  • Young couple
  • USA

We stayed in a double room with a king sized bed. It was nicely appointed and very clean with a spacious bathroom. From the moment we drives the service was excellent. The location is great- close to free parking outside the wall (6 minute walk) but not right in the center of all the action. Breakfast at the hotel was excellent, beds were comfortable, all in all an excellent hotel and I would highly recommend it to anyone coding Lucca! We only wished we could have stayed longer!

8.1 Very Good
  • October 2013
  • Venere Guest
  • Mature couple
  • United Kingdom

All you could ask from a small hotel in the centre of Lucca. The hotel is convenient to all the main attractions and the staff are friendly and helpful. The rooms are a bit noisy and the entrance to the hotel parking area is not for the faint hearted.

8.8 Excellent
  • September 2012
  • Venere Guest
  • Mature couple
  • USA

Wonderful little hotel in the old city. It was hard to find. We were driving and got hopelessly lost trying to find it. Hotel office manager talked us in.

9.9 Outstanding!
  • September 2012
  • Venere Guest
  • Mature couple
  • USA

Mario and the staff were very accommodating and helpful with everything. Knowedgeable of Lucca and was very close to everything in the town. Breakfast was very plentiful and delicious. Would recommend it to all.

8.4 Very Good
  • January 2012
  • Venere Guest
  • Mature couple
  • Italy

Room had previously been used by a smoker and smelled during our stay. Hotel (which is non-smoking!)was full so no alternative room.

8.8 Excellent
  • August 2011
  • Venere Guest
  • Young couple
  • Italy

Lucca is an amazing place,the location of the hotel is perfect, nice breakfast,parking facility is a bonus.The only problem was to find the hotel with the navigation because between the walls you can lost the signal and yourself immediately, i recommend to drive in Lucca from Porta S.Donata than after you can easily find the hotel.

9.7 Outstanding!
  • April 2011
  • Venere Guest
  • Italy

From the moment we pulled up to the door, the staff were responsive to us and provided excellent service. They parked our car in a secure lot nearby. The rooms were clean and very comfortable. Really can't say enough about the staff. Ask them for restaurant recommendations, they know what they're talking about. Hope to stay at this hotel again on a return trip to Lucca. Typical Italian breakfast provided in a comfortable dining room.

9.5 Outstanding!
  • January 2011
  • Venere Guest
  • Not Specified
  • United Kingdom

A very pleasant stay at Palazzo Alexander was greatly enhanced by the most charming owner and his very friendly and efficient staff. The hotel rooms, lounge and breakfast area are traditionally furnished and steeped in Character. The reasonably priced secure parking area and free internet access also proved to be useful. All in all a very nice place to stay in Lucca and one that I would not hesitate to use again.

8.2 Very Good
  • May 2010
  • Venere Guest
  • Mature couple
  • USA

The room keys are too heavy amd awkward, so the noise is too loud up and down the hall

8.9 Excellent
  • August 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

The hotel is just inside the wall and their parking is excellent. The hotel is within easy walking distance of the centre of Lucca.

9.9 Outstanding!
  • June 2009
  • Venere Guest
  • Family with older children
  • Germany

Wunderschöne Unterkunft mit ganz besonderem Opern-Ambiente, Personal sehr freundlich und hilfsbereit. Sogar unsere 14-jährige Tochter war begeistert. ("krasse Bude!")Wir hatten das "Balkonzimmer" über den Dächern von Lucca. Leider waren wir nur für eine Nacht dort. Bei unserem nächsten Lucca-Aufenthalt werden wir definitiv zurückkommen.

8.9 Excellent
  • June 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The most helpful staff I've encountered.Only small negative was non-existance of bar.Overall a very favourable experience.

9.6 Outstanding!
  • June 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The decor at this hotel was a bit naff, but I only rented the room! However it was spotlessly clean, we had a large room with windows on two walls, clean sheets & towels every day and a good breakfast.Our emergency,husbands crown snapped off,(not fell off) receptionist found us an english speaking dentist, made an appointment and booked us a taxi, what more could we have asked for?

9.6 Outstanding!
  • April 2008
  • Venere Guest
  • Single traveller
  • Norway

I felt very welcome and "taken care of". Will definetly stay at the Palace next time in Lucca. Very friendly staff! Felt like a princess!

9.3 Wonderful!
  • March 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Very convenient location, inside the walls of the city and easy to access from the bus station or, as we did, by taxi from the train station. Lucca is a lovely town, and the staff were extremely helpful in recommending a restaurant to us on Monday evening as most of the restaurants close on Monday.

10 Outstanding!
  • September 2006
  • Venere Guest
  • Mature couple
  • USA

this was our second stay at Palazzo Alexander. We love the location. The staff is curteous and helpful.We are always sorry to leave Lucca.

8.8 Excellent
  • December 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Lucca is a superb place - hadn't really heard much about it before this trip but we will be back. Palazzo is a nice small hotel - staff very helpful and their restuarant recommendations are superb. Rooms a decent size - old fashioned decor adds to the Lucca experience.

7.5 Good
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

A comfortable hotel in a great city. Staff was attentive. In room AC worked well but was very loud. Lavish breakfast. Biggest bathrooms we had in Italy.

9.8 Outstanding!
  • September 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

A B&B that thinks it's a 4* hotel. The staff were great, wonderful service, the room was terrific. Really made our stay.

10 Outstanding!
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

I loved it!~ They took such good care of us that I would say it was the best place we stayed in Italy!

10 Outstanding!
  • July 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

We had a wonderful experience at the hotel. We borrowed their two bikes and explored the old city with ease. All personel were delightful and we had a delightful breakfast. We recommend it highly.

10 Outstanding!
  • December 2002
  • Venere Guest
  • Single leisure traveller
  • USA

I thought I was staying in a 5 star hotel! The staff was exceptionally warm, friendly, knowledgable (great restaurant recommendations!). The room was lovely and the fresh fruit left in the room each day made me feel very special. The breakfast was delicious and professionally served. This hotel will also be on my all time best hotels list and I will recommend it highly to everybody.

9.1 Wonderful!
  • November 2002
  • Venere Guest
  • Heterosexual Couple
  • USA

Very nice room, almost luxurious, great staff and great breakfast. Not cheap for this part of Italy, but worth the price.

9.4 Outstanding!
  • February 2012
  • Venere Guest
  • Mature couple
  • GB

8.2 Very Good
  • June 2011
  • Venere Guest
  • Mature couple
  • Brazil

4.4 Ordinary
  • June 2009
  • Venere Guest
  • Young couple
  • United Kingdom

9.0 Wonderful!
  • January 2009
  • Venere Guest
  • Not Specified
  • Germany

8.8 Excellent
  • December 2007
  • Venere Guest
  • Young couple
  • Italy

8.8 Excellent
  • December 2007
  • Venere Guest
  • Young couple
  • Italy

6.3 Fair
  • August 2006
  • Venere Guest
  • Single traveller
  • USA

8.1 Very Good
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • Russia

8.8 Excellent
  • September 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

9.0 Wonderful!
  • June 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

8.7 Excellent
  • April 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

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Reviews in other languages
7.5 Good
  • October 2009
  • Venere Guest
  • Mature couple
  • Spain

10 Outstanding!
  • November 2007
  • Venere Guest
  • Mature couple
  • Spain

8.8 Excellent
  • November 2011
  • Venere Guest
  • Young couple
  • Italy

10 Outstanding!
  • February 2011
  • Venere Guest
  • Single traveller
  • Italy

4.4 Ordinary
  • July 2010
  • Venere Guest
  • Mature couple
  • Italy

7.8 Good
  • January 2010
  • Venere Guest
  • Young couple
  • Italy

8.3 Very Good
  • May 2009
  • Venere Guest
  • Mature couple
  • Italy

10 Outstanding!
  • April 2014
  • Venere Guest
  • Mature couple
  • France

9.7 Outstanding!
  • August 2011
  • Venere Guest
  • Mature couple
  • France

9.8 Outstanding!
  • April 2010
  • Venere Guest
  • Not Specified
  • Austria

9.6 Outstanding!
  • September 2005
  • Venere Guest
  • Heterosexual Couple
  • Germany

8.6 Excellent
  • July 2010
  • Venere Guest
  • Young couple
  • Italy

7.6 Good
  • November 2009
  • Venere Guest
  • Mature couple
  • Italy

8.7 Excellent
  • November 2008
  • Venere Guest
  • Not Specified
  • Italy

Palazzo Alexander Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Palazzo Alexander Hotel offers 12 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Business travelers will have access to free wired and wireless high-speed Internet access as well as complimentary newspapers and safes during their Lucca Historical Center visit.

Private bathrooms are outfitted with showers, slippers, bidets and complimentary toiletries. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional comforts include air conditioning.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Baby cots/cribs available
  • Hairdryer in each room
  • Safe
  • Individually controlled air conditioning
  • Satellite TV
  • High speed Internet access
  • Wireless Internet access

How to reach Palazzo Alexander Hotel

By car
From the A11 Viareggio/Lucca motorway, take the exit Lucca. After the toll booth, follow signs to the city centre, pass over the bridge and then take the first street on the right, Viale Luporini. Proceed on Viale Luporini for about 1.5 km and reach Piazzale Italia. Keep the right to remain on the main road and, then, at the next traffic light, turn left and follow signs to Abetone. You will find the old city walls of Lucca on your right, and take the Viale Giosuè Carducci road. Pass through two traffic lights, always keeping the walls on your right. Then at the next traffic light, turn right into Porta San Donato. Once you enter the walls of the city, proceed straight on. After about 150 meters, turn right onto Via Pelleria for about 100 meters. Then turn right onto Via San Tommaso and reach Via Galli Tassi. You will find Palazzo Alexander on your left at the intersection with Via Santa Giustina.

Distances from Palazzo Alexander Hotel

Palace Mansi Lucca National Museum - 0.1 km / 0 mi
Biblioteca Statale di Lucca - 0.2 km / 0.1 mi
Lucca City Hall - 0.2 km / 0.1 mi
Casa di Puccini - 0.2 km / 0.1 mi
Porta San Donato - 0.2 km / 0.1 mi
Church of San Michele in Foro - 0.3 km / 0.2 mi
Piazza San Michele - 0.3 km / 0.2 mi
Domus Romana - 0.3 km / 0.2 mi
Palazzo Pfanner - 0.3 km / 0.2 mi
Piazza Napoleone - 0.3 km / 0.2 mi
National Comics Museum - 0.3 km / 0.2 mi
Porta Sant'Anna - 0.4 km / 0.2 mi
Torre delle Ore - 0.4 km / 0.2 mi
Ducal Palace - 0.4 km / 0.3 mi
Piazza San Giusto - 0.4 km / 0.3 mi
The closest major airports to Palazzo Alexander Hotel are:
Pisa (PSA-Galileo Galilei) - 18.1 km / 11.2 mi
Florence (FLR-Peretola) - 56.5 km / 35.1 mi

The preferred airport for Palazzo Alexander Hotel is Florence (FLR-Peretola).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Palazzo Alexander Hotel

  • Shuttle service from and/or to the airport
  • Private parking