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Hotel A Palazzo Busdraghi, Residenza d'Epoca - Lucca

Via Fillungo 170 - Lucca

1-877-662-6988
Price starting from 150 .00
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A Palazzo Busdraghi is a fully air conditioned hotel, situated in the historic centre of Lucca, on the main street, via Fillungo, the real heart of the town. This 13th century palace with its striking elegance, also features a beautiful 16th century courtyard. At the hotel, guests can have some tea in the charming little reading room, use the complimentary wireless Internet access and all the tourist information available. Marta, Victoria, Andrea and all the staff of Palazzo Busdraghi, with the new owner, will welcome their guests in a charming, silent and pleasant atmosphere, attending the guests stay, giving good advices and suggestions of visit, organizing tours to the nearby most interesting sites.Special convention with local Spa, Wellness centers, and any information about events in the town are avaialbles.and in June 2012..: our Residenza is getting renewed! new owner, new management, accessories, perfumes and atmosphere, tasty breakfast!
Venere Guest Rating
Guest Rating 9.0 Wonderful!
Based on 62 hotel reviews © 2014 Venere.com

Palazzo Busdraghi was brilliant. Marta, our host was beyond compare!! so friendly ...

Venere Guest, Austria
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Check Availability at Hotel A Palazzo Busdraghi, Residenza d'Epoca

Book by phone 1-877-214-4288
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Breakfast at Hotel A Palazzo Busdraghi, Residenza d'Epoca

A free buffet breakfast is available between 7:30 AM and 11:00 AM.

Facilities at Hotel A Palazzo Busdraghi

  • Bar
  • Room service - limited hour
  • Pets accepted
  • Air conditioning
  • Dogs allowed
  • Shuttle service from and/or to the airport
  • Guarded car park
  • Shuttle service
  • Secretarial service
  • Hydromassage Jacuzzi
  • Multilingual staff
  • Front desk - 24 hour
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: between 2:00 PM and 10:00 PM.

Check-out: before noon.


Guests planning to arrive after 10 PM must contact the property in advance to make arrangements. Contact information is provided on the booking confirmation email.A tax is imposed by the city and is collected at the property in cash: EUR 1 to EUR 3 per person, per night. The tax only applies to the first 3 nights of stays from 1 April to the 1st Sunday of November. For stays from the Monday after the first Sunday of November until 31 March the tax only applies on the first night of a stay. The amount has been determined by the local administration and it depends on the room price. Guests exempted from the tax include residents and children under 14 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 14 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

10

Clean

10

Location

9.0

Quiet

8.9

Spacious

10

Service

Hotel A Palazzo Busdraghi reviews

9.6 Outstanding!
  • September 2013
  • Venere Guest
  • Mature couple
  • USA

We found Hotel A Palazzo Busdraghi, Residenza d'Epoca to exceed our original impressions. Employees were courteous, warm, and helpful. Breakfast was typical of Italy, which is a good thing. Each day the staff prepared a special plate that was delivered to each guest before the breakfast. A nice touch. Driving into Lucca is a difficult process at best and one I would not willinging do again, but reserved parking, once I found it, was greatly appreciated. We were disappointed that a cable satelite problem prevented any English speaking TV, and after one night of watching "Good Will Hunting" in Italian, we did not attempt watching television again. Wi-Fi reception was weak. A good place to stay and we would stay here again.

9.4 Outstanding!
  • July 2013
  • Venere Guest
  • Mature couple
  • GB

Hotel A Palazzo Busdraghi is an excellent hotel in a very central location The room was beautiful and very clean and service was excellent. Marta was always available to give us advice on restaurants, travel etc. The breakfast was most tasteful with great variety and always something to surprise us each morning.

9.9 Outstanding!
  • July 2013
  • Venere Guest
  • Family with older children
  • Australia

The quality of service and competence of staff at Palazzo Busdraghi was excellent. They were friendly, helpful and went beyond the call of duty to ensure our stay was perfect. Our room was fresh, clean, very quiet and bed was comfortable. The bathroom with shower jacuzzi was lovely and included nice little extras to make it more special. The hotel on the main shopping road is well located and close to great restaurants. Our stay in beautiful Lucca was just too short!

9.3 Wonderful!
  • November 2012
  • Venere Guest
  • Mature couple
  • GB

Super hotel and excellent staff. Breakfast was lovely with plenty of choice. Lots of little individual touches provided by the hotel. One of the best shower/jacuzzi I have ever seen.

10 Outstanding!
  • October 2012
  • Venere Guest
  • Group
  • United Kingdom

This is a fabulous hotel. The staff could not have been nicer, and i would defenitely go back. It is in an excellent location.

9.3 Wonderful!
  • October 2012
  • Venere Guest
  • Mature couple
  • GB

The rooms are beautiful airy and spacious and spotlessly clean. We were offered a coffee on arrival and breakfast was the best we had in Italy. The location was great. right on the main street in Lucca but our room was quiet, overlooking a side street. Of the three hotels we stayed in, this was definitely the best

10 Outstanding!
  • September 2012
  • Venere Guest
  • Mature couple
  • GB

Great hotel with friendly helpful staff, they really go the extra mile to help you have a good holiday.

9.1 Wonderful!
  • July 2012
  • Venere Guest
  • Group
  • USA

The Inn offered the best breakfast as compared to three other hotels we stayed at throughout Italy. Marta, the manager, is a gem. The nicest and most helpful person. Lucca offered the best dining and some of the best shopping of the four places we visited. The locals were very helpful and friendly. Unfortunately our air conditioning unit did not work, even after being serviced. Ask about this if you chose to stay here, which I would again, in a heartbeat.

9.2 Wonderful!
  • July 2012
  • Venere Guest
  • Young couple
  • Australia

Can not commend the management or staff highly enough. They were fantastic - even serving breakfast early so we would not miss out on our depature morning. Would Definitely stay here again!

6.9 Fair
  • April 2012
  • Venere Guest
  • Single traveller
  • Italy

Please take notice that reception close at 8 pm, so you must communicate if you plan to arrive after 8pm. The garage isn't near to the hotel and there is only one radiocomand, so you can return to hotel to give it at reception after you pick the car (and hotel is in limited traffic zone).

6.8 Fair
  • May 2011
  • Venere Guest
  • Mature couple
  • Italy

This hotel is in a superb location and what made the visit really excellent was the friendly and helpful service from the young staff, especially Ellis on the desk at our arrival. But although we greatly enjoyed the stay abd would return, the place could do more to justify its 4 star classification. It would be good to have pegs to hang outer garments in the rooms (vital if its wet); perhaps the jacuzzi should work and not be defunct; air conditioning should be available at all seasons (since windows may need to be kept closed because of noise).

9.0 Wonderful!
  • January 2011
  • Venere Guest
  • Family with young children
  • Italy

Great location right on the main shopping street. Pretty quiet for the location. Room was spacious, very clean and the service was friendly and expedient. They had a cot for our 1 year old, but no highchair. Breakfast was decent for a european hotel. Wish they'd had eggs or sliced fresh fruit though. We would recommend this B&B.

9.5 Outstanding!
  • October 2010
  • Venere Guest
  • Group
  • Norway

This is a very nice hotel and the location is perfect.

10 Outstanding!
  • March 2010
  • Venere Guest
  • Mature couple
  • France

We had a great time while staying at this superb hotel in Lucca : the location is excellent, very central, perfect to visit the city. We found a very courteous staff, the room was quite large, really clean and delightfully decorated. The breakfast was great! We happily recommend it!

8.1 Very Good
  • January 2010
  • Venere Guest
  • Not Specified
  • Australia

Beautiful hotel with good security and location. Staff were helpful and spoke good English. If noise is a concern, this hotel is opposite a school and does not have double glazing on windows so can be a little noisy. No breakfast is included in rate.

8.5 Excellent
  • October 2009
  • Venere Guest
  • Not Specified
  • USA

The hotel was great and our room with a view onto Via Fullingo was a highlight. Even with the street outside it was quiet and relaxing at night. The staff was friendly and helpful. I found the manager a bit annoying in his need to explain how much he loved the hotel and that money was not important to him. My wife called him "passionate;" I found him annoying. Overall, a great place to stay.

9.7 Outstanding!
  • October 2009
  • Venere Guest
  • Single traveller
  • Ireland

I thought the hotel was excellent, the staff were especially friendly and helpful and it is in an great location.

8.1 Very Good
  • October 2009
  • Venere Guest
  • Mature couple
  • USA

The parking situation needs to be more clearly explained before someone drives into the city. We came on a day when the streets were closed to autos. The employees were very helpful. The breakfast was quite nice. The rooms are cheerful. The location (once you get parked) is great; right in the middle of the city. I'd come back!

9.3 Wonderful!
  • July 2009
  • Venere Guest
  • USA

The hotel was wonderful. The hospitality/service was amazing. There is no elevator and there is a steep staircase to enter the hotel. Hotel is right in the middle of Lucca; we had a triple (double bed and single bed). I felt like I was at home!

9.4 Outstanding!
  • June 2009
  • Venere Guest
  • Mature couple
  • Ireland

Great situation with easy access to the entire Old Town.Would love to return and again experience the unique personal service.

8.9 Excellent
  • May 2009
  • Venere Guest
  • Mature couple
  • Chile

comfortable, good location, very freindly personal. Nice reoom with big windows.

10 Outstanding!
  • April 2009
  • Venere Guest
  • Mature couple
  • Italy

the hotel is in the center of the town, the cathedral of . michele is really very beautiful. but lucca in general is a beautiful city. i think that palazzo busdraghi has a luxurous clintele

9.3 Wonderful!
  • January 2009
  • Venere Guest
  • Not Specified
  • Belgium

Very comfortable rooms, kind and efficient service, centrally located. A small, discreet but extremely pleasant hotel that feels like an elegant home.

8.2 Very Good
  • January 2009
  • Venere Guest
  • Family with young children
  • United Kingdom

Very well located small hotel with friendly staff. Breakfast was good and promptly served. Rooms were comfortable and quiet. Only negative was that there were few "frills" (eg no tissue boxes in the bathroom, poor quality shampoo). Shame - with the price positioning of the hotel they should do better than this.

9.3 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

The hotel was great but the staff was even better. VERY helpful and friendly as well as knowledgeable of the area and restaurants. Loved the Da Leo and the Guilio restaurants all within walking distance, both family owned and run. fg

8.2 Very Good
  • August 2008
  • Venere Guest
  • Group
  • United Kingdom

We stayed for 2 nights out of a 6 night break. This hotel is in a fantastic location and was extremely clean and tidy, the staff were very attentive. The breakfast was very basic and there are no public rooms to speak of. Be warned there is a flight of stairs to climb in order to reach the hotel, although not a problem to us, the infirm or disabled would have a serious problem. I would probably not stay at this hotel again.

8.0 Very Good
  • August 2007
  • Venere Guest
  • Mature couple
  • Hungary

Unlike some of the other reviews, we had great service at A Palazzo Busdraghi. The woman who was at the desk when we arrived couldn't have been more welcoming and helpful. Subsequent receptionist was good too and the waiter who served breakfast was amazingly friendly. The location is perfect and the rooms were nice. I don't think this hotel was worth the money. It was incredibly expensive with no amenities(other than breakfast) i.e. a bottle of water in the room or whatever. For the kind of money spent here there could have been something provided to make it more "special."Not having stayed anywhere else in Lucca I'm not aware of the market, however so maybe this is typical.

8.2 Very Good
  • July 2007
  • Venere Guest
  • Young couple
  • USA

Excellent hotel and space. Very charming.

10 Outstanding!
  • April 2007
  • Venere Guest
  • Young couple
  • Switzerland

wonderful stay! will definetly come again! N.S.

9.1 Wonderful!
  • November 2006
  • Venere Guest
  • Not Specified
  • United Kingdom

I stayed with the Hotel A Palazzo Busdraghi with my girlfriend for 2 nights to escape our house which was in the middle of building works. I surprised her with the news the night before that we were going to Italy and would not disclose where we would be staying when we got there! After we were dropped off from Lucca train station the following day to the hotel we were immediately made to feel welcome and the room which we were given was immaculate and inspiringly beautiful! Outside the hotel you are immediately within the heart of Lucca with access to all of the main attractions. We would both recommend it as a romantic destination with welcoming staff

9.4 Outstanding!
  • October 2006
  • Venere Guest
  • Mature couple
  • United Kingdom

An excellent choice for a short visit to Lucca town. Superb location, good spacious and comfortable rooms and excellent but understated service. Breakfast very good but not quite matching the hype. No particular frills to this quiet hotel but only a few steps out of the courtyard into the main street of Lucca.

7.3 Good
  • August 2006
  • Venere Guest
  • Not Specified
  • United Kingdom

A lovely hotel, with really welcoming and helpful staff. Facilities at the hotel were more limited than we expected - and therefore we found the price a little high.

9.0 Wonderful!
  • July 2006
  • Venere Guest
  • Single traveller
  • USA

Rooms were clean, spacious and elegantly furnished with family antiques. Although this is a small hotel with few staff, they were gracious and extrememely helpful to welcome our party and make us comfortable. Desk clerk was willing to go the extra mile in researching nearby activities for us. They even offered to lay out a special breakfast for us at 5 am due to our early departure.

9.5 Outstanding!
  • March 2006
  • Venere Guest
  • Heterosexual Couple
  • Australia

The only downside to Palazzo is the staircase upon arrival and lack of elevator. Our suitcase was heavy so we did not want to use the porter. The two receptionists were delightful and surprised us with a bottle of Prosecco (which we shared with other guests) upon hearing of our anniversary stay. They could not have been more helpful and pleasant. We will definitely recommend.

9.6 Outstanding!
  • November 2005
  • Venere Guest
  • Single corporate traveller
  • USA

This was a wonderful hotel in an excellent location within the walled city of Lucca. The staff is excellent and extremely helpful -- their restaurant recommendations were spot on. We will definitely be back - hopefully soon!

10 Outstanding!
  • November 2005
  • Venere Guest
  • Not Specified
  • USA

My daughter and I loved this hotel and its location. WE have been to Lucca many times, but this was our first time in this hotel. The only thing we did not expect was to have NO elevator and very long staircases. However, the guys at the desk carried our luggage for us and were most accommodating. I would not recommend this hotel for handicapped persons at all. It was a wonderful place to stay though and the room was quite spacious for Italy. The parking garage was a little inconvenient and it is best to just go directly there first since it is truly a pedestrian town but this was not possible since it is a couple blocks from the hotel and one would have no way of knowing where it is until you arrived at the hotel. I would recommend arrivals during riposa, from 1-3PM to avoid congestion with the pedestrians. The people there were just great!

9.1 Wonderful!
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

The hotel is a peaceful haven but with plenty going on in surrounding area. Staff are very friendly giving good advice about local restaurants.

9.2 Wonderful!
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

This is a wonderful, small hotel on the main walking street within the walls of Lucca. It was an old palace and has been elegantly re-done. It has only seven, very nice, well decorated rooms, and has only been open approx. 10 months.The staff was extremely friendly and helpful.

9.9 Outstanding!
  • July 2005
  • Venere Guest
  • Couple with children
  • United Kingdom

Beautiful decor and a very peaceful location. The staff were very warm and friendly and we'll definitely be visiting again soon,

9.5 Outstanding!
  • May 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Absolutely marvellous hotel with very accommodating, friendly and helpful staff. Would definitely recommend without hesitation.

7.9 Good
  • January 2012
  • Venere Guest
  • Young couple
  • France

8.8 Excellent
  • November 2011
  • Venere Guest
  • Young couple
  • Italy

8.4 Very Good
  • September 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

9.2 Wonderful!
  • October 2009
  • Venere Guest
  • Young couple
  • Italy

8.8 Excellent
  • November 2008
  • Venere Guest
  • Not Specified
  • Italy

10 Outstanding!
  • November 2008
  • Venere Guest
  • Not Specified
  • USA

9.2 Wonderful!
  • July 2007
  • Venere Guest
  • Mature couple
  • United Kingdom

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Reviews in other languages
9.5 Outstanding!
  • June 2012
  • Venere Guest
  • Mature couple
  • Spain

9.6 Outstanding!
  • May 2008
  • Venere Guest
  • Mature couple
  • Spain

8.6 Excellent
  • September 2007
  • Venere Guest
  • Young couple
  • Spain

10 Outstanding!
  • October 2012
  • Venere Guest
  • Mature couple
  • Italy

9.4 Outstanding!
  • June 2011
  • Venere Guest
  • Not Specified
  • Italy

10 Outstanding!
  • September 2010
  • Venere Guest
  • Mature couple
  • Italy

10 Outstanding!
  • April 2009
  • Venere Guest
  • Young couple
  • Italy

8.6 Excellent
  • August 2011
  • Venere Guest
  • Family with older children
  • France

8.3 Very Good
  • August 2011
  • Venere Guest
  • Family with young children
  • France

6.8 Fair
  • August 2011
  • Venere Guest
  • Family with young children
  • France

9.2 Wonderful!
  • January 2011
  • Venere Guest
  • Mature couple
  • France

9.9 Outstanding!
  • August 2010
  • Venere Guest
  • Mature couple
  • Switzerland

8.1 Very Good
  • March 2014
  • Venere Guest
  • Single traveller
  • Italy

7.6 Good
  • March 2011
  • Venere Guest
  • Mature couple
  • Italy

Hotel A Palazzo Busdraghi reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at Hotel A Palazzo Busdraghi, Residenza d'Epoca, offering 7 guest rooms with climate control. Rooms provide city views. Satellite TV channels offer entertainment at the end of a busy day. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, safes and direct-dial phones during their Lucca Historical Center visit.

Private bathrooms are designed to promote relaxation and well-being; all offer superior benefits, including jetted bathtubs, rainfall showerheads, bidets and hair dryers. Refrigerators and minibars are supplied in each room to facilitate basic travel needs. Additional guest comforts include soundproofing, air conditioning and electronic/magnetic keys.

Wake up calls can be arranged. Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • TV
  • Mini fridge
  • Mini bar
  • Coffee and tea maker
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Baby cots/cribs available
  • Ironing facilities on request
  • Direct dial phone
  • Wireless Internet access

How to reach Hotel A Palazzo Busdraghi, Residenza d'Epoca

By car
The hotel is easily reachable by the motorway A11, Firenze-Mare, exit Lucca Est. Follow the signs for Abetone-Garfagnana. Then follow the signs for Porta Santa Maria.

By train
The hotel is a 15 minutes' walk from the Lucca railway station.

By airplane
The hotel is 25 km from the Pisa airport.

Distances from Hotel A Palazzo Busdraghi

Museo della Tortura - 0 km / 0 mi
Piazza dell'Anfiteatro - 0.1 km / 0.1 mi
Lucca Roman Amphitheatre - 0.1 km / 0.1 mi
Basilica di San Frediano - 0.1 km / 0.1 mi
Lucca Center Of Contemporary Art - 0.2 km / 0.2 mi
Museo Nazionale Guinigi - 0.3 km / 0.2 mi
Guinigi Tower - 0.3 km / 0.2 mi
Palazzo Pfanner - 0.3 km / 0.2 mi
Piazza Napoleone - 0.3 km / 0.2 mi
Domus Romana - 0.3 km / 0.2 mi
Torre delle Ore - 0.4 km / 0.2 mi
Lucca City Hall - 0.5 km / 0.3 mi
Chiesa di Santa Maria Forisportam - 0.5 km / 0.3 mi
Biblioteca Statale di Lucca - 0.5 km / 0.3 mi
Church of San Michele in Foro - 0.5 km / 0.3 mi
The preferred airport for Hotel A Palazzo Busdraghi, Residenza d'Epoca is Pisa (PSA-Galileo Galilei) - 18.5 km / 11.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel A Palazzo Busdraghi, Residenza d'Epoca

  • Shuttle service from and/or to the airport
  • Guarded car park
  • Shuttle service