Citotel De La Vallee - Lourdes

The hotel staff was multilingual and friendly. They gave directions and literature to make our stay more enjoyable.

The room was old fashioned but very clean and the bed comfortable. The reception staff were very friendly and most helpful

Ottimo rapporto qualità prezzo. Dislocato a 300 mt dall'ingresso della chiesa di Lourdes. Personale disponibile che parla sia un poco di Italiano che l'Inglese. Le camere non hanno l'aria condizionata, ma in pieno Agosto (visto la posizione sui Pirenei) non nè ho avuto bisogno. Solo un poco caro il ristorante annesso.

Friendly and helpful staff. Lovely breakfast and dinner.

Excellent stay at a very reasonable price. Stuff very polite and helpful.

This is a great little place-clean, friendly, and very accomodating. We(with parents) arrived really late after everyone had gone to sleep. We had a car but it was still a little difficult to find but once you are there, the stay was quite satisfying. Even though they do have a parking garage, it wasn't needed. There are free spaces on the street where you can park. The hotel's breakfast was a very filling continental breakfast although they do charge for it. It is not included in the price of the hotel. Regardless, it was a pleasant stay despite the 6-7am noise of the garbage truck because our room faced the street. I am able to speak French but it wasn't necessary- the staff are very friendly and speak English as well. Btw, they don't really have central heating and air. We stayed in Lourdes in June but it wasn't really necessary to have a/c. The windows allowed fresh cool air to flow through.

Stanze pulite e discretamente ampie, servizi migloiorabili ma nel complesso discretamente soddisfacienti. Ubicazione tranquilla dell'albergo. Sicuramente ci ritorneremo.

The people there are excellent. They gave us much appreciated advice and directions. They treated us like kings.

First visit and exactly as specified

Non ha accettato la nostra prenotazione in quanto non ha ritenuto valida la carta di credito prepagata VISA Electron

Great Hotel. The location of the hotel take about 30 minutes walk from the train station (turn right once you exit the train station, walk until you find McDonald's on your left hand then turn right, walk until you find MicMac restaurant then make a left turn then walk straight until you find the hotel). The Staffs very friendly and helpful. The lady at the reception desk very generous and knows good service. The Room is quite spacious and clean. Definitely will return to this hotel when I visit Lourdes in the future.

Rooms are very good. The building is in poor maintenance conditions. I couldn´t connect my iPhone to internet due to lack of knowledge at reception desk

L'unica nota stonata sono stati il continuo rumore degli osptiti marocchini nel corridoio durante la notte...HOTEL ECCEZIONALE...

Hote limpio y bien situado. Personal amable que habla español. Recomiendo este hotel a todo aquel que vaya a Lourdes y quiera estar en un hotel tranquilo y céntrico.

Hotel de la Vallee is a delightful place to stay, it has a very friendly staff, lovely food, not too expensive and is quite near the Lourdes Shrine/Sanctuary.

Excellent hotel. Just as described. Very good value quality/price. Added bonus to have a garage.

Hotel personnel were very nice, friendly, respectful, and accommodating. The hotel is just 10 minutes walk to the grotto. That is a plus. I'd recommend this hotel to anyone visiting Lourdes.

Nice staff and helpfull. Good for family to stay.

After arriving in the city, the hotel took one hour to find: directions listed at Venere are useless and even with google maps and stopping three times and getting assistance (en francais), we finally came upon it haphazardly; two main problems are the street names are not posted and many streets are one-way and according to the hotel personnel one-way directions often change every two weeks. So don't count on a map to find this place; insist on precise directions with landmarks and traffic lights indicaated. On our first night only the menu @16 euros (with no choices) was offered in the restaurant. The next night, the personnel allowed substitutions and a la carte ordering. We had a great duck confit dinner for our 16 euros that night. Personnel are excellent and go out of their way to assist.

My husband and I stayed here in Oct 2007 and it was lovely. The staff were very helpful and there was enclosed parking which was great. The hotel was easy to find with the GPS and we could walk anywhere from the hotel.

We loved this hotel, very friendly staff, in a very lovely and quite part of Lourdes. Very clean, and excellent room. We couldn't ask for more.

Un hotel que merece la pena. La relación calidad precio es muy buena. La atención de primera. Además hablan español. El hotel está muy bien situado, entre el centro y el santuario, a tan solo 5 minutos. Te hacen sentir como en familia. Lo recomiendo, de hecho volveremos este año para conocer mejor la zona, porque Lourdes es algo más que el santuario, es una buena base para conocer los Pirineos y su fantàstico parque nacional ... y tan cerca de España.

This is the first time to visit Lourdes for my husband and myself, therefore we followed people’s feedback in Venere.com. Thank you for your reviews!! The hotel, Citotel de la Vallee, was right choice for us. Very friendly and helpful staff made cozy atmosphere. Our room #36 was spacious at wonderful price. The hotel was situated center of the old Lourdes, middle of the tourist part and the modern city part. In other words the hotel kept good distance from many of neon-light advertisement around the sanctuary and we enjoyed its tranquility. It takes you 10 minutes by walk to / from sanctuary including long slope. It might easy to walk for healthy people but I sometime had to take a rest at mid of the slope- and found good café. Thank you Mother Maria! We took rest and breakfast at the café as the hotel breakfast costs 9.00 euro/p.p. was bit expensive for us. We did not use hotel restaurant for dinner too as it was busy with groups every night. The staff’s recommended restaurant, Alexandra, just 2 minutes walking distance, was GREAT! We enjoyed their fixed menu12.50 euro for fantastic French dinner everynight.

Hotel Citotel is strategically located - its just a 10 minutes walk to the sanctuary, which was my main aim during my visit to Lourdes. The staff were very warm and friendly. I felt safe and secure even though I travelled alone. Though the alleyway to the rooms was narrow, but my room was nice and was facing the mountainside which was just perfect for me. I highly recommend this hotel to single travellers and mature couples. Well Done.

Excellent hotel. we can recommend it.

Good three star hotel, friendly people, clean room. The car garage was attached to the hotel and very convenient.

Exceeded expectations service was superb

Was a little hard to find, but once we did...what a wonderful place. Spacious rooms at an excellent price. Would love to return.

The restaurant was just ok but the management and all the employee were very helpfull. We enjoyed very much to stay there.

We enjoyed our stay in this hotel. The place is really quite right in terms of location. It's a 10-15 minute walk to the grotte. The place is between the town center and the grotte that allows us to approach the hotel from different venues. The staff is superb and were very accomodating inspite of last minute notice for breakfast reservations. The managers and associates were very people friendly. I would not hesitate to recommend this hotel to others and I would definitely come back to stay on my next trip.

The staff is friendly and very, very helpful. our welcome was very warm and their service was perfect all over our visit. the staff is more than just helping, they were interested in making our visit comfortable and enjoying. the rooms are spacious and bright. everything was working and very clean. the distance to the holy district is about 7 minutes walking, for all healthy people its a piece of cake. the hotel is just between the pilgrim-tourist part of the city and the modern part of lourdes. for us it was the perfect hotel and we will book this hotel for our next trip to lourdes for sure.

While the center of Lordes is rather noizy, the hotel is lacated at a quiet zone. Nevertheless, the distance to the sanctual area is moderate for walking. The town map they gave us was in black and white, which would be preferably colored. The employees are very kind. It was rather difficult to find the hotel place, when we reached there by car.

The public areas were not inviting. The parking lot was very secure.

We arrived a day early and the hotel was able to accomodate us. When we asked for directions to an internet cafe, they set up a computer, logged us on and we were able to use it in the comfort of the hotel. They were very very accomodating, breakfasts were good and it was a good location for the Grotto activities. We thoroughly enjoyed our stay at the Citodel.

Overall, we would love to come back to this hotel. We got a handicapped room, which is normal considering people that are coming to this city, but still kind of awkward for us. It is nice and clean, comfortable, good service, nice location. It is quite too - the only hotel where we woke up at 9AM during our recent trip.

This is a good hotel with a good price. The room is spacious, clean. The furniture and linen look new. The bathroom also is spacious and clean. The employee is friendly and helpful. They provide guests buffet breakfast for Euro 8,- per person which I think a very reasonable price. I like the croissant and french bread, which consider the best during our visit to France. The only problem is location that you have to walk about 15-20 minutes to the sanctuary and with a steep hill back to the hotel. It is no problem for us, but it will be for persons with a baby stroller or people on a wheel chair. I will definitely stay at this hotel again whenever we visit Lourdes which probably sometimes next year.

Very pleasant stay, perhaps the only short coming would be the public areas, they have space that they could use effectively to impress.

I Stayed at the hotel from the 4th november 2004, for three nights i found the hotel to be very nice, very clean and the staff are very friendly, i went with a person in a wheelchair and was given a room with disabled facilities the room was excellent, and very clean, but the television only had one english channel (the news cnn) the hotel is up a steep hill, so if your pushing a wheelchair,it may be difficult, the hotel is about 15 min, from the grotto, a little further than most hotels, but its a nice walk , with shops & river all the way down. we travelled from pau airport and it took about an hour to reach the hotel by cab, the fare was 120 euros return. we had a good time, but would go earlier in the year as everyware was closed by six o clock, but would return to the hotel again.

Good relation quality/price