Surtees Hotel - London

Really kind staff. Abundant but not particularly good breakfast. We had a very small room: 5 guys in a room good for 2 guys.

The hotel was fine even if the bathroom was very small. The problem was the location of the room nr 2:it was situated next to the stairs at the entrance of the hotel so you can hear the noise of the people entering in the hotel at night. For the next time, I would ask not to book rooms nr 1 and 2 which are in the same position.

Not so easy to find if it is the first time in london, no table for breakfast available for us in the morning we had to wait, to small breakfast room, to small rooms at all

The officer in charge was very helpful and enable us to settle in very quickly. He also provided additional service of bus bookings and directions for sight seeing within London. the hotel is very easy to find from Victoria station and convinient to all major sights within london.

A very nice hotel. It has very small rooms, but is cheaper than others hotels. The hotel is in the center, near Victoria Station. The location is the best.

Everything was fine, except the VERY tiny shower room.

My mother in law and me went to London just for a weekend. We wanted a cheap hotel in the heart of London close to an underground station. Surtees Hotel fulfilled our expectations! The rooms are not big, but we did not need more space, since we were only there to sleep. The room was meant for three, and it was one single bed and one bunk bed. The beds were ok, but a bit squeaky. The bathroom was in the hallway, and it was ok, since we had it all to ourselves. There was some problems with the flushing system, and there was not very much water in the shower in the morning, when everyone in the hotel was taking a bath at the same time. However, when we told the staff about it, they took care of everything straight away. We only have praise for the staff!!! They were SO friendly, welcoming and helpfull, that it makes up for the small negative details. If we are to go back to London, we will definately stay there again! It is a first class one star hotel, so to speak :-)

This hostel has a very good location. It is actually very quite, although the windows are really symbolic (are absolutely not isolated). But this is the normal standard there. The hostel is nice but the rooms are really small. The double bed is perhaps 130cm wide. What we didn't like was the shared bathroom. It was always busy, also bcs the hostel was fully booked. The staff is extremely nice.

No shampoo, only 1 towel per person, micro-bathroom, all rooms shared hairdresser, limited breakfast time (7 to 8!), more and more...

Da wir zu fünft gereist sind, war ein Zimmer für 130 GBP in dieser zentralen Lage ein wirklich gutes Angebot für uns. Das Personal ist freundlich und das Zimmer war sauber, wenn auch die Handtücher und Laken schon löcherig sind. Allerdings war das Zimmer extrem klein (Zimmer 9), so dass nicht einmal Platz da war, um Koffer geöffnet liegen zu lassen. Einen Schrank gab es auch nicht, so dass man jeden Abend den Koffer auf das Bett legen musste, um Wäsche für den nächsten Tag herauszusuchen. Ein Blick in Zimmer 10 zeigte uns, dass dieses erheblich größer ist, also bei der Buchung danach fragen! Das Frühstück war wirklich ok und insgesamt waren wir zufrieden. Da wir drei Nächte dort waren, wäre ein Handtuchwechsel zwischendurch nett gewesen. Das Zimmer lag im Souterrain, es ist wirklich nur eine Schlaf- und Duschmöglichkeit - kein Raum, in dem man sich gerne lange aufhält.

Good price, cleanliness, central location and friendly staff. The breakfast room is small but enough, five tables for ten rooms. We never had to wait. It's not a luxurious hotel but if you're looking for something cheap and clean it's good for you. I didn't like that they ask you for the money of the whole stay when you arrive. The wifi didn't work.

Es un hotel bien situado. nosostros volabamos desde Stanted y llegabamos muy tarde, por lo q fue perfecto coger el bus de terravision y llegar4 al hotel en 1 hora, despues 5 min andando y ya está. Es un hotel muy sencillo y la decoracion un poco horterilla, pero muy limpio. La verdad es q no sé decir si la relación calidad- precio es correcta,pq no tengo ninguna referencia.

The room for six is a little one but acceptable for the price and clean. The localitation of the hotel, near to Victoria Station at walking distance is so practical. We were walking also to the Buckingham Palace. The most important thing at the hotel was the attention of the employees at the check in,emergencies and for breakfast time.

Estuve con otras 4 personas en una habitación familiar durante 4 noches. La habitación un poco justa de tamaño, con lavavo incluído que nos vino muy bien. El baño y el aseo comunes más que suficientes. La ubicación excelente (a unos 5 min de Victoria Station). El desayuno bueno y abundante, la atención buena. Calidad-precio creo que de lo mejor que se puede encontrar.

Very clean and very friendly employees.. and very good located. I went with my parents (over 60) and they like it. No elevator. Muy limpio y personal muy amable y agradable, además de muy bien localizado cerca de la estación de victoria.. Fui con mis padres que estan jubilados y les gustó, aunque no hay ascensor.

Old house, so do not expect state-of-the-art facilities, but good service and in an excellent location. Does not give more than it offers, but what it offers it gives with no bad surprises. We had a nice stay and would repeat given the chance.

Poor hotel in great location. Room which served as reception and breakfast room and later dining room was too small to let everyone eat calmly and without hurry. Breakfast hours are too short. If hotel is full people need to wait to get some table. I cannot say much about the rooms but the desciption that most of the rooms has there own bathroom is not true. Rooms does have access to the toilet which by the way is loced with the padlock. That are disadvantages of the hotel. Generally speaking it is nice hotel, but too small for many guest.

We stayed four nights in a six person room in the below ground floor, so a lot of my evaluation is based on a very cramped room with a window opening to the central drain. Not the most salubrious surroundings, but cannot fault the hotel on room service - everyday they serviced our chock a block crammed space and remade beds etc. Breakfast room was incredibly tight, but service from staff was lovely and brekky was light but loads of choice and a good start to the day. The last night we had a kid's friend join us so booked a double room as well. This was on the ground floor and was luxurious after a room for 6. Noisy when neighbour slammed door (obviously couldn't understand the sign in English not to:-) Location was brilliant (great area and great restaurants nearby) and for a family of 6, the room was very economical and clean - big ticks!!

The staff are nice and helpful!! But the location is little bit far from the Victoria station, especially we carried bulky luggages.

First time in London. Great city! The hotel is very well situated. The room is small but very clean. Breakfast is very good. The only negative point is the street noise... A lot of ambulance and police. For sure we will go back.

Very good hotel! We will recommed it everybody. Bathroom was very nice, but room was small. I don´t like wall-to-wall carpet because of my allergy.

Nice area and near train station. The bathrooms were extrremely small and you could hear noise from nearby rooms. Employees extremely helpful. The breakfast did not start early enough (0800) to allow us to eat and get to the airport for our morning flight.

Fine for a night's stay. Cheap, clean, near Victoria station. Don't take your cat, and if you do you won't be able to swing it in the room...!

The hotel exceeded my standard.i went with a group of mother/daughter's, 11 in all. We found the rooms small but very clean. We were in an excellent location with all types of restaurants in the evening. The staff were very helpful at all times. The bathrooms were small but very clean. When I return to London I will definately go back.

I stay in london 5 days. in the hotel there were many young people

The Hotel is in a good place in London, it is near to Victoria Station and the rooms are comfotable. The unique problem that we have here, this was the hot water for the mornings. Out of this, the Hotel is a good option for family vacations.

Nice Hotel. Very small room. Near Victoriastation

We chose this hotel because it is so close to the Victoria Coach station. Staff were extremely friendly and helpful. The breakfast menu was limited and the dining room too small.

El hotel esta muy bien,el precio bastante bueno,las habitaciones muy pequeñas al menos para 5 personas,la situacion del hotel estupenda para visitar londres (zona victoria)al lado de la estacion.Lo que no nos parecio correcto es que tuvimos que pagar al llegar al hotel y no a la salida,por lo demas lo recomiendo y volveria!!!! Jessi

The location is very good, near the bus station and near Victoria Station. Easy to reach it from Stansted (train to Liverpool str. and then the underground Circle Line). From Victoria station you can take bus no.11 or 24 and they will take you to the most important attractions. Buckingham Palace and surroundings can be reached by foot. Rooms and bathrooms are very small. Have you more than one suitcase, it is not sure you have place for both of them if you also want to sleep in the same room. However the room is quite clean. Breakfast is good. The location of the hotel and the flowers at the main entrance increase the rating of the hotel.

I stayed with my frend at Surtees Hotel in London during our vacation. It was a very pleasant stay. The hotel was really very cosy. The room was was clean. The only thing we missed, was the floor of our room being vacoomed once in a while. We are both allergic. The breakfast was ok, though the breakfast room was quite small.

We had some problems with room we had booked (twin ensuite 65L). The host told that previous guests had demaged it and he offered us basic double for 60L or triple for 70L. We tried to find another hotel but that weekend was totaly mad in termes of visitors. Generally I find our stay very nice and I would recommend the hotel in general (the nices hotel I have ever stay in Victoria surrandings).

Das Hotel befindet sich ca. 10 Minuten Fußweg von Victoria-Station entfernt. Für diese ideale Lage ist das Preis- Leistungsverhältnis ok! Die Zimmer sind klein aber sauber. Unser Family-room war mit eigener Dusche/WC aber im Keller, so dass die Tube sehr zu hören war. Das Hotelpersonal (Familienunternehmen) ist super-nett und hilfsbereit. Das Frühstück ist für ein „kontinental breakfest“ sehr gut, mit frischem Obst und Kakao für die Kinder. Die Fotos stimmen nicht mehr. Unser Zimmer war frisch renoviert. Der kleine Speiseraum ist umgebaut. Einziger Minuspunkt: Wer zu spät zum Essen kommt, muss warten, weil die Tische nicht für alle Gäste reichen. Fazit: Wir kommen gern wieder!

I stayed there with my family for one night. The welcoming was excellent. We arrived prior to the check in hour and they kept our luggage while we took a walk to get to know the city. They also spoke to us in spanish with was nice. The breakfast was good and they were very attentitive. The room was small but we expected that but it was cosy and we had warm water and soft beds to sleep in. There is not lift and the stairs were narrow but this is standard in London. I would definitelly recommend and go back to this hotel.