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  • Average guest rating:
  • Kerstin has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 6.76.7
  • 6.36.3
  • 5.95.9
  • 6.36.3
  • 7.17.1

 ‹‹ I was travelling with 6 friends. We had 3 rooms. The hotel was by the best i have stayed at in London. Good location. Very nice employees. The rooms much...››

22 Oct 2007 read hotel reviews

About Orchard Hotel

hotel front view Hotel Orchard Hotel hotel front view The Orchard hotel, a fine Victorian building built in early 19th century, is centrally located and ideally close to Hyde Park, Park Lane, and the major shopping streets of London.

It is situated in Sussex Gardens an elegant, tree lined avenue running onto Bayswater road. A comfortable lounge area is at guests' disposal at any time.

The hotel is a privately owned property that offers both comfort and personal service in a warm and friendly atmosphere, at affordable prices.

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Location of Orchard Hotel, London

  • Hotel Orchard Hotel 86-90 Sussex Gardens London

    City Area:Paddington

  • London area: Paddington

    Position of the zone in the city

  • London orientation map

    General map

Rooms at Orchard Hotel

Hotel Orchard Hotel guest room twin bed room The hotel offers 43 rooms all with en-suite bathroom.

Facilities include colour TV, telephone, radio, and dressing table.

  • Desk
  • Heating
  • Radio
  • Telephone
  • TV
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Breakfast at Orchard Hotel

Breakfast breakfast room The English breakfast is served in the breakfast room from 7 a.m. to 9 a.m.

Hotel Facilities

  • Credit card accepted
  • Historic building
  • Park
  • City guide
  • City maps
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Luggage room
  • Tourist information
  • Free parking
  • Restaurant
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Hotel Reviews Orchard Hotel

3.93.9

DB
Group
GB, Oct 2009

Group of five people (1 triple room+ 1 double room), bathrooms really spaciousness, really poor arrangment of rooms: towels have not been changed (the second day we left towels on the floor but these were simply put back on the bed.We asked for a change in the evening but the answer was "It's not possible"); the rubbish has been left in the rooms. Never ask for a taxi at the reception: it will cost you much more..and drivers are not reliable (we risked to miss our return flight)

8.28.2

JC
Single traveller
United Kingdom, Oct 2008

It is a conveniently located small hotel at a reasonable price. Not real fancy, but a nice place to crash for a night or 2. Close to transit lines and central London.

7.57.5

MV
Group
Spain, Sep 2008

Good location, cleanliness and the information about the hotel in this web is ok, photos and services. English breakfast good. And hotel employees kind and friendly ;-)

7.57.5

Francisco Salvado
Family with older children
Portugal, Aug 2008

The rooms were fine. Exceeded our expectations although they were on a third floor with no lifts. Pitty the shower didn't have enough flow pressure and the soap was only replaced after three days. Breakfast was very limited in variety and quantity.

4.24.2

Alexandra Romic
Single traveller
Canada, Jul 2008

As a budget traveller I wasn't expecting much and therefore wasn't too disappointed. The room and bathroom were clean - small, but that is to be expected in London. The location was great (10 mins from Paddington station and about the same from Hyde Park - important as a runner!). The front desk staff were friendly enough, although the women serving breakfast were a bit rude (i.e., like they were "put out" if you asked them for something). The continental breakfast was disappointing - cornflakes, white bread toast, and something masquerading as "juice". Cereal and toast are fine, but something other than cornflakes and "Wonder Bread" would have been better. Also had to ask for clean towels. I have stayed in the same area, but at a different hotel (same price) and had a much better experience. I wouldn't go back to this one.

7.07.0

CO
Mature couple
Australia, Jun 2008

The sheets were double bed size on a queen bed and could not be tucked in. A hole in the bathroom ceiling should have been fixed as well as the curtain which could not be closed fully due to missing curtain hooks.

8.28.2

DI
Mature couple
Romania, May 2008

Very good position, near Oxford Street, Hyde Park and metro from Heathrow. The room was ok, the shower cabin was very small.

7.17.1

LP
Young couple
Italy, Jun 2008

Conoscendo lo standard inglese eravamo partiti preparati e siamo rimasti contenti. La camera e il bagno sono minuscoli, ma è normale. Ciò che conta è che è pulito, che ogni camera ha il bagno privato e che la colazione è sia continentale sia inglese. Il personale è molto gentile! Sussex Garden è un vialone con un abergo dietro l'altro, quindi è molto tranquillo e silenzioso (la ns stanza cmq non dava sulla strada). La metro e la stazione di Paddington sono a 3min a piedi...fantastico!! ... e poi Londra ripaga qualsiasi contrattempo! Buona vacanbza a tutti!

8.48.4

PH
Young couple
Sweden, May 2008

Good location. The hotel is OK for what we paid. Could stay there again.

2.42.4

ED
Group
Italy, May 2008

Pessimo Hotel! ATTENZIONE, Assolutamente poco seri! Avevamo prenotato 6 camere per 4 notti, ma metà gruppo ha scoperto al momento che a causa di overbooking la loro prenotazione era stata dirottata presso una diversa struttura (una topaia piena di tossici!). Quindi alle 23 circa i poveri malcapitati sono dovuti andare in giro alla ricerca di un altro hotel nei paraggi. Come se non bastasse hanno dovuto litigare con i gestori della "topaia" che volevano essere pagati per farli uscire: un vero e proprio Incubo. Consiglio vivamente a Venere di toglierlo dal sito.

7.97.9

JC
Family with young children
United Kingdom, Mar 2008

This is the fourth time I have stayed in a hotel in this area (Sussex Gardens) and this was the best of the four. Convenient to Paddington Station, Hyde Park and lots of restaurants

7.97.9

DL
Family with older children
United Kingdom, Mar 2008

The staff were very helpful with information about getting around London for tourists. The rooms were clean and comfortable. Breakfast was not very good. The location was convenient and you can always easily get in and out from the hotel on buses and trains.

5.25.2

MG
Family with young children
Spain, Mar 2008

The ladies serving breakfast were not helpful, they refused to warm up some milk for the kids. Breakfast wasn´t very good either. Bathroom terribly small for a quad room. We were located on the third floor with no lift of course. Receptionists were eager to help though.

6.46.4

Susan Reed
Mature couple
United Kingdom, Mar 2008

The room was small with little space to move about in & only one chair to sit on. The sheets on the bed were on the small side. There was no tea/coffee making facilities & cupboard space was minimal. Also the bathroom had nowhere to store toiletries/toilet bags. However there was always plenty of hot water & the breakfast was good. We can recommend the Ryath Indian restaurant & the San Marco Italian restaurant, but would advise against the Scotch Steak house as it serves overpriced,bland meals.

6.46.4

PG
Family with young children
Italy, Feb 2008

Hotel is ok only to go sleep. Not very confortable hotel but near to subway. Breakfast essential.

6.46.4

HO
Young couple
Norway, Dec 2007

Very good hotel for this price.

9.89.8

Kerstin Hagblad
Group
Sweden, Oct 2007

I was travelling with 6 friends. We had 3 rooms. The hotel was by the best i have stayed at in London. Good location. Very nice employees. The rooms much better than expected.

9.89.8

SANDRO BALLERI
Mature couple
Italy, Oct 2007

L'hotel è in una posizione perfetta nella zona di Paddington vicino alla Metropolitana e vicinissimo alla fermata degli autubus. La stanza era perfetta anche se il bagno non grandissimo,ma del resto a Londra sono tutti così. Tutto sempre pulito ed in ordine. La colazione abbondante e personale gentilissimo. Il personale alla reception molto cortese. Nonostante non parlavamo un inglese perfetto siamo riusciti a conversare amichevolmente. Tutto veramente perfetto. Quando ritorneremo a Londra sicuramente sarà il mio punto di riferimento. Grazie Venere.

3.13.1

Homer Thenoon
Young couple
Sweden, Oct 2007

Well! It was much a hostel rather than a Hotel, I think all are the same in Paddington. The first day we had a bad experience of the staff, she seemed like welcoming inmates. we couldnet check in until 2 pm even though they got noticed we were arriving at 9 am. The breakfast is quite poor and lacks all luxery, it is the same all year long. much pre fabricated. there where no lifts and the stairs quite narrow, we got our room in the third floor. Some of the staff were really friendly and we could change romm on second night. TV is 14 and shows some local channels, there is no place to hang clothes in the bad rooms no either place for shampoo and stuff. but quite clean, at least the two rooms we saw. It is much a place to stay near the centre rather than staying at the hotel, despite the price of 130€ per night.

6.76.7

AM
Young couple
Spain, Oct 2007

primero los puntos malos: el cuarto de baño era muy pequeño, las toallas solo se cambiamban cada 2 dias, las habitaciones no estaban muy bien insonorizadas y no hay ascensor,por eso lo recomiendo para gente joven, sin embargo el personal es muy atento y amable, el desayuno es mas que suficiente y bueno, la localizacion es buena y las habitaciones estaban muy limpias,recepcion abierta las 24 horas, y para ser londres la relacion calidad precio es bastante buena

6.96.9

JM
Family with older children
India, Aug 2007

The Staff is polite and effecient. However, the housekeeping was a little disappointing in that they had to be told to change the towels and the linen. Apart from that the hotel is value for money.

6.66.6

SS
Young couple
Italy, Aug 2007

Hotel in viale molto tranquillo, colazione accettabile così come le camere. Giusto rapporto qualità/prezzo...Noi lo consigliamo per chi non ha un budget elevato ma vuole comunque una sistemazione dignitosa

8.08.0

LD
Mature couple
Hungary, Jul 2007

Lack of information materials in the room regarding the usage of telephone, telephone charges applying to international and local calls made from the room.

2.22.2

GH
Family with older children
Australia, Jul 2007

Clean towels only every 2 days. No telephone, fridge or tea making facilities in rooms. Room for 4 people only 1 drinking glass in room.

4.84.8

Hakan Johansson
Family with older children
Sweden, Jun 2007

The hotel is located very near a hospital with an , allways open, emergency. Everything was very nice about the hotel exept the posibillity to sleep at night.

6.26.2

CH
Mature couple
United Kingdom, May 2007

Stayed 4 nights.breakfast basic but kept us going until lunch.good receptionists.why do I have to obtain my password to send comments.......how many people cannot be bothered to note password so do not reply to questionairre. We will stay at hotel again

7.17.1

Tiziana Ammendola
Group
Italy, May 2007

I can't rate it as "the best hotel of my life", but considering the accomodation English standards, the price and the location it is a very interesting solution for short staying in London. Rooms are clean but pretty small and with very (very) basic conforts and utilities. The most uncomfortable thingh is the grasp and steep stair-case (very typical in the London's hotels) to go up in the rooms...the unique way to bring all your luggages with you is on your shoulders!! The hotel is perfectly linked with the center of the town both by tube (less than 5 minutes walking to get the station Paddington) or by different buses. I would suggest this hotel for group of friends (who need just a place where sleep) but maybe not for families or romantic couples!!

7.27.2

Francesco Fabbri
Young couple
Italy, Mar 2007

Si ok... In fin dei conti per il prezzo va più che bene... Io avevo una camera bella,con una bella finestra mentre altri due miei amici avevano una bella finestra vista grondaia che non è il massimo.. La colazione la si può fare sia continentale che inglese il che è ottimo... L'albergo dista circa 6-7 minuti a piedi dalla fermata della metro il che non è un grosso problema.. Accoglienza non molto bella ma gli inglesi sono inglesi.. Unica nota negativa è che la sera prima di andare via siamo andati a chiedere la chiave della stanza per coricarci e senza che potessimo aprire bocca ci fanno "Dovete pagare,ORA,perchè domani mattina è peggio".. Non è un grosso problema ma non sono stati molto carini... Cmq consiglio a tutti...

5.25.2

EE
Group
Italy, Feb 2007

the hotel is not so bad, but typical old building in london, however all hotel rate in londan are high than others european capitals. very rude the east european people at breakfast service.english breakfast"milk or tea a plate bacon eggs peas" continental "milk or tea corn flakes jam toast" one of us take an english and ask after few corn flakes it is impossible. compliments for your warm welcome.

8.58.5

Munir Ahmad
Single traveller
USA, Dec 2006

OK room. Good for the price.

7.57.5

Mikael Blomberg
Friends
Sweden, Jan 2007

OK hotel in the low price category. We got a clean room with a fresh tiled bathroom. Nearness to an underground station is also a plus. We had a good football weekend in London!

6.36.3

Guglielmo Simeone
Not Specified
Italy, Dec 2006

Complessivamente il giudizio è discreto, l'hotel è facilmente raggiungibile dalla metro (Paddington). Le stanze sono arredate con mobili piuttosto vecchi ma in compenso sono abbastanza pulite. L'accoglienza è soddisfacente. La colazione è davvero essenziale, non c'è possibilità di scelta se non fra Continental e English breakfast. Il prezzo è accettabile per Londra.

0.70.7

Luigi Boccia
Single traveller
Italy, Dec 2006

Very very small rooms. On the same street there are a lot of better quality hotels. Albergo mediocre, stanze piccolissime.

8.78.7

Andrea Vigna
Young couple
Italy, Nov 2006

Interessante soluzione per tracorrere una breve vacanza a Londra e riposare discretamente.L'albergo si trova in una zona tranquilla e ben servita dai mezzi pubblici, la metropolitana dista circa 500 metri dall'albergo. La camera l'abbiamo trovata grande e pulita, avevamo pernottato una matrimoniale e c'è stata data una tripla allo stesso prezzo. Il bagno piccolo ma in ottimo stato, doccia sempre bollente a qualsiasi ora. Per quanto riguarda la colazione sono d'accordo con il commento lasciato da Marco a proposito d’antipatia e servizio..in effetti non ci siamo trovati un granché bene neppure noi. Per il resto tutto ok, lo consiglio per turismo a costi contenuti.

7.47.4

YI
Single traveller
Japan, Oct 2006

Here is one of reasonable hotel in London. Single room is a bit small but not too much. Previously I traveled to Italy at that time rooms were smaller than here.Quitness of the room is basically good but it depend on upstairs. Someone walked upstair room rasping sound was affected.English breakfast was good. Totally I enjoyed this time travel.

6.26.2

Jeanette Vance
Mature couple
USA, Sep 2006

Reception very unfriendly, never spoke. The hotel location was good, the price fair.

6.36.3

Robert Taylor
Mature couple
South Korea, Aug 2006

When you consider the location of this hotel the price is reasonable. We walked into central London in 45 minutes. Close to Paddington Underground which is great getting to and from Heathrow. (One hour coming in, 15 minutes going out) Very good restaurants within 5 minutes walk. Less than 20 minutes walk to Portobello Road. This hotel is very adequate for the price. The breakfast is reasonable.

7.27.2

Marco Rognone
Group
Italy, Jul 2006

Buona soluzione per visitare Londra e riposare discretamente bene. L'albergo è ben situato in zona tranquilla e servita, con buone camere (noi abbiamo pernottato nella quadrupla fotografata sul sito) per spazi, accessori e letti. Piccolissimo il bagno, ma era scontato; le finestre della camera, a gigliottina in stile vittoriano, sono belle ma non isolanti da rumore, spifferi e umidità. Per il resto i servizi dell'albergo sono essenziali: receptionists cortesi ma di poche parole, piccola saletta, più deposito bagagli - gratuito - che sala tv, e sala breakfast seminterrata, unico vero difetto dell'hotel. Alla colazione regnavano infatti rigido e scostante autoritarismo e fastidiosissima antipatia verso gli ospiti e i requisiti minimi di gentilezza, in realtà inesistenti. Pessima esperienza, il breakfast così servito! Subìto solo il primo giorno, poi evitata da tutti: scappate voi che potete (anzi magari chiedete solo pernottamento)! A parte questo, siamo stati bene per le nostre esigenze: ideale per turismo e pernotto.

7.67.6

PK
Gay Couple
United Kingdom, Jul 2006

Room was great. Was able to lock my bike to the railing outside the hotel, making it very convenient. Close to Hyde Park, so we enjoyed a pleasant walk to the Royal Albert Hall. Breakfast was included in the price, which was a nice surprise.

5.35.3

JP
Heterosexual Couple
Canada, May 2006

I guess you get what you pay for. The rooms were relatively inexpensive, but the cleanliness of the rooms was poor. The pictures in the advertisements looked good, but the room itself was poor in comparison. we did expect a clean room and what we got was inexcuseable.

7.67.6

AA
Not Specified
Spain, Mar 2006

Orchad Hotel fill my expectations based in the hotel category. Good work ranking!!

How to reach Orchard Hotel

By train
Paddington railway station is very close to the hotel.
From Waterloo International station take the Bakerloo line to Paddington station.

By airplane
From Heathrow airport take the Heathrow Express to Paddington station.
From Gatwick airport take the Gatwick Express to Victoria station. Then take the Circle or District subway line to Paddington station.
From Luton airport take the Thameslink to King's Cross St. Pancras station. Then take the Circle subway line to Paddington station.
From Stansted airport take the Stansted Express to Liverpool Street station. Then take the Circle or the Hammersmith & City lines to Paddington station.

Transport Services Orchard Hotel

  • Free parking

Limited parking is available on request. Advance booking is kindly requested.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at anytime after 2 p.m.
Check-out: it is necessary to leave the room not later than 10.30 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking is included in the price.
Breakfast is included in the price.

CANCELLATION POLICY
This booking can be cancelled up to 48 hours prior to arrival. If this deadline is not respected then 1 (first) night will be charged.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288