Hotel Queens Park - London

10

It was a very great hotel. I hope I will visit your again. Near every thing in London. Bus, underground, shopping, Market etc.

3.0

The competence of certain employees in this hotel is extremely bad. When entering the hotel I received my key, but the door of my room wouldn't open. It was obvious that this was a problem with the lock, because the LED didn't blink red or green. When going back to the reception desk, the receptionist didn't listen and kept saying that I didn't know how to open the door. I stressed that it's not the key and that I know how to open the door, it's the lock. The janitor was sent with me and had the same problem, but was able to open the door by putting the card in and out of the lock for about half a minute (not the proper way to open the door). Allthough promised, no further action seemed to be taken by the hotel. When returning from an appointment in late evening again the door didn't open and the night receptionst was also unable to open the door. So I got another room for the night and only in the morning a technician could come to open the door so I could get my things. Complaining the next day a at the responsible receptionist didn't help much, he was only seeking excuses. The technician to open the door was also late. The service level of this hotel is in my opinion too bad to mention. And the receptionist is the most irresponsible person I've ever had to deal with. Never again I will stay in this hotel, that's for sure.

3.7

camere sporche, brutte, piccole, vecchie. presenza di personale fuori dalla camera che mangia per terra. colazione transgenica e di scarsa qualità. dintorni hotel paurosi. personale poco efficiente e poco cordiale.

7.3

I've been in the hotel for three nights none of them i couldn't sleep a wink. The thing was the guests from the hostel in the front road were disturbing and yelling and laughing so i couln't get some sleep neither my neighbour from upstais wich was really annoying as well. Apart from that everithing was fine according to the price. The recepcionist in the morning shift (the blond one) was really nice and helpfull.

6.5

The hotel meets its expectations for such a small price in such a great location. However the shower was very bad - not enough water and half cold. Unfortunately, shower and bed are the only 2 musts for me, so I won't go there again.

5.0

First room was just painted but not ready for customers. Floorcarpet was dirty ,was not fastened, paintdirt on it. Room was very small, no chair, no basket for dirt. Coffee/teafacilities could not be used.After 1 night anouther room, also very small,douche did not give warm water. Breakfast was very little no englisch or continental breakfast!

6.1

L'albergo ci ha inizialmente sconvolto: hanno chiesto il pagamento anticipato senza mostrarci la stanza, e ci siamo ritrovate in un cunicolo stile Shining da percorrere per arrivare in stanza. La stanza era minimal, ma c'era tutto l'occorrente. La posizione è strategica, vicino a tre linee metro. Tutto sommato, per una visita di pochi giorni senza troppe pretese, va benissimo!

8.4

Excellent relationship between price and quality! Only breakfast was a bit poor.

6.7

Unlike to description on the website the wireless internet connection was not available in the hotel.

7.2

The nearness with underground is excellent and the hotel gives a good compromise quality/price provided you won't expect anything else than (clean and) basic services and rooms without any beauty.

8.8

This was the first time my friend and I had stayed at the Queens Park Hotel. We will certainly go there again if we are in need of a place to stay in London. When we arrived the check-in was dealt with efficiently and in a welcoming manner. The room we were allocated was in the basement and at first I was somewhat concerned about this as I assumed it would be small and dark. I was wrong: the bedroom was of a reasonable size but we also had a vetibule and a large bathroom. All the rooms were spotlessly clean. I cannot comment on the other rooms but I was more than happy with mine considering the price I paid (40GBP for a twin room) which is almost unheard of for a London hotel.

5.8

it doesn't look like a 3* hotel. recommended for budget travellers only.it's ok for one night.our room (on the basement!) was bad but not dirty.ask for upper floors.maybe they're a bit better.conveniently located, a few steps away from the tube. breakfast poor.

9.7

I will stay there again and again when needed.

8.0

We stayed 4 days. Overall, the hotel is okay, although the lift was out of order now and then.

4.1

too noisy.

3.0

Un hotel que sigue la linea habitual del alojamiento en Londres, es decir, caro y malo. Habitaciones pequeñas, muebles viejos, moqueta asquerosa. Desayuno aceptable. Buena situación, cerca del metro y a dos pasos de Hyde Park. En resumen, muy mala relación calidad-precio, aunque en Londres es la tónica general.

7.5

The location suited me as I know the area. I would have liked air conditioning but for the price I was satisfied as I was on my own. The hostel across the road was noisy at nights. Young people talking and laughing till very late.I would go there again but would request an air conditioned room(if available).

8.4

Tranquillo e accogliente hotel in zona Bayswater a due passi da Hyde Park e non distante da Notting Hill e Portobello Road. Personale gentile e disponibile, camere piccole con moquette e televisore LCD, bagno piccolo ma nuovo e sempre pulito, buona e abbondante la colazione. La zona è davvero tranquilla e silenziosa, con molti ristoranti e negozietti aperti fino a tardi, un po' distante dal centro ma con la metropolitana si arriva tranquillamente dappertutto in pochissimo tempo (vicinissime le stazioni di Queensway e Bayswater; con la metro ci si mette circa un quarto d'ora a raggiungere Piccadilly Circus). Ottimo rapporto qualità-prezzo, vivamente consigliato!

4.2

all ages people, no families it was the first my room was in the underground floor and on the ceiling there was an hole with the near room; the air conditioning system didn' t work

2.4

Throughout the duration of our stay, every member of staff we encountered failed to say one word to us. Even upon check in, the lady did not speak at all. I expected to be greated with a smile. This was not just poor customer service, it was also plain rudeness. Our room was unclean and we had ants in the bathroom. We did change rooms which was a suprisingly easy process. However, I was then unimpressed to find that our new room had an open door onto the street instead of a window, with a mere chain for 'safety'. I could have easily broken the chain. It was a humid night but we closed the door as we felt very unsafe in the room. My stay at the Queens Park Hotel was an overall, unpleasurable stay. I work in the travel industry and will make sure that my colleagues know not to stay with you.

6.2

Availability of room equipment unbalanced. No bed lights but ironing machine for the trouses. AC in some but not all rooms. Generous continental breakfast. Friendly staf. Close to metro, restaurants and Hyde Park.

6.9

First 2 nights in a basment room, then upgraded to second floor. Rooms were not ready before 5.00pm. Other hotels which I booked through you were always ready by 2.00pm or 2.30pm. Another complaint is we had to pay 1stg for each luggage for keeping them for us for some hours after checking out, after staying there for 7 nights (3 persons).

2.3

Staff didn't want to take into account discount obtained during booking process on Venere (had to fight !!!). Room too small,dirty splash on the walls, blood spots on towels, holes in the carpet... very very old bed, old sheets and blankets, 40°C in the room... A very bad place Hopefully breakfast was OK. Don't think about obtaining a smile from the staff.

6.3

We had a little difficulty finding the hotel as the map wasn't quite accurate. The staff looked glum and were not very welcoming, so improvements to customer service could be made. The room itself was quite adequate and the location was great, especially being so close to Kensington Gardens and good transport links. The hotel was as expected for the price. Fine for a night or two for people on a budget.

8.0

IT WAS A NICE HOTEL, BUT THE ELEVATOR WAS ALWAYS BROKEN. THE HOTEL COULD USE AN UP GRADE AS FAR AS PAINTING, NEW WALL PAPER. THE LOCATION IS GREAT. YOU CAN WALK TO PADDINGTON STATION. ACROSS THE STREET FROM HYDE PARK. A FEW BLOCKS FROM THE UNDERGROUND

6.3

Hotel very close to tube stations (Queensway and Bayswater). Really kind employees; room not so clean.

6.0

The breakfast was quite limited and the food was only fair. The lifts were being repaired every day of our stay. Street noise from construction was quite loud.

5.6

Room 106 is missing a curtain panel, leaving our room exposed to the buildings across the street. We mentioned this to hotel staff & nothing was noted or done about it in the 3 days we were there. We had to use a bedspread to help stretch the one curtain panel across the window enough to have some privacy. The LEAST a hotel can supply is enough curtains to cover the window. The room also came with ants & no apparent effort to capture them. For the price the room was otherwise as expected, typical small room in an aged building. The free breakfast is filling, but contains no protein except milk. They really should buy a new toaster, since one was not working at all & the other one only 1/2 worked. Our bathroom walls must not have ever been scrubbed clean, as grout from the tile installation was still all over the walls but came off easily if dampened & wiped. DO NOT ask the front desk to call you a cab!! They suggested a non-Black Cab (claiming Black Cabs were a ripoff) who then charged us 2x as much for the exact same distance Black Cab charged us. Not sure we'd stay here again.

4.7

Odore di chiuso nelle aree comuni e colazione sotto ogni livello di sufficienza. Cassaforte fuori uso. Ascensore per gnomi.

1.4

Would not recommend. 40% of hotel did not have a key. Lifts were small and could never be used. Always had to take the stairs with luggage.

4.1

The room was very small, and the walls (or at least the door to the hallway, which was more than enough) was paper thin. We could hear everything going on outside, and the other way around. The Central Park Hotel across the street from this one is recommended as a substitute! Otherwise clean rooms and OK breakfast.

7.7

Good hotel in a very good place to start visiting London.

1.7

They must hire their staff out of a Russian prison camp or something. There was one superb guy behind the desk, but everyone else was very surly. The room had so many broken and disgusting things about it, I would not recommend it to anyone.

9.2

We think the location of this hotel is perfect as it is so close to Queensway and two tubestations. When we arrived we found that our room were situated in the basement. We asked for another floor and luckely we got a great room on 5th floor, thank you!!! We paid only 260L for 5 nights, the last week of february. (Lovely weather) We wil be back for sure if the prices stays the same.

7.3

Nice hotel, good quality for the price. The room was small but clean, the breakfast was quite good. The hotel is in a great position, perfect to visit London. I suggest this hotel if you want a cheap palce where just to sleep, not if you want spend time in there.

8.9

this is a basic hotel, but for the cost you cannot fault the services and loaction. Ideal base for site seeing with two tube sations less than 5 minutes walk away

5.3

Stayed in a double room with my husband. Room small, building quite old, somewhat dirty and not refurbished. Everyday cleaning however is a con.

0.6

I travel a lot every year and have never been met with so rotten treatment as at the Hotel Queens Park in London. And the standard was far away from my expectation. First night we was placed in a room beside the reception. Dirty, noisy, cold, uncomfortable beds and not working toilett and shower. And the staff had questions why we would like to change room. They also charge my credeit card without my knowing - we had been told that we should pay the bill when we checked out.

7.6

Nous avons eu une chambre triple spacieuse avec grande salle de bains.

4.2

although the position of the hotel is quite central, the general impression was not good at all: the first room we were given was minuscule, and its cleanliness was not "trustworthy"; luckily we were given a slightly better room, the second day, after we had complained.

7.9

The relationship between price and quality is very good ! The room was very small but clean, an "eat as much as you can" continental breakfast is served, overall not a bad choice, I would come a second time.

6.5

Medium quality, very narrow bathroom but good position and good price

4.9

A three star-hotel in London can, in my experience, not be compared with three star-hotels in other big cities. We stayed, through Venere, in a lovely 3 star-hotel in Bologna and a very nice 2 star-hotel in Hamburg, both less expensive than this less than satisfactory hotel in London. They first tried to give us a twin room that was definitely shabby. When we complained, we got a more adequate one. The service at breakfast was very poor, it was self-service, but half the time they were out of tea or milk and waiting times were long. The rooms on the floor where the single room was located was being redone, so there was noise, and it wasn't accessible by the (very tiny) lifts and I had to use a very dirty service staircase to get from the 4th to the 5th floor.

2.4

Room was awfully small. Stains on wall and bed sheets and carpet was dirty. Toilet seat was a pretty bad shape. Other residents seem to be having a door-banging session at 7.30am in the morning. Only good thing about this place is the location. Near to Bayswater/Queensway tube station. However, for the same price, you can defintely stay somewhere nicer.

7.6

Our room was in the basement next to the lift. Although noise from lift, squeaky floorboards above and din of underground trains below which cannot be helped as we are in the centre of London, we did sleep well, and the room was very spacious and clean. New furniture, plasma TV, new bathroom fittings. Added bonus of sufficent contiental breakfast, hotel only a few minutes from tube station. What more could you want for the price!! Recommend this hotel to anyone wishing to spend a few days in London.

0.5

The hotel is really old and it seems to be that the owners have never invested penny in it so you can find every kind of problems in this hotel. Definitely I will not suggest this hotel to anybody it is really awful.

4.0

This was our first stay at Queens Park, the price was OK and also the location, but ... The concierge asked us to pay him for storing our luggage for a couple of hours after we had checked ut, that we never have met before. The cleaning women entered our room without knocking on the door first. In generall the staff was very nonchalant and not service minded. We had no electricity, no telephone for several hours , which ment, for example, cold water in the bathroom. We understood that it was not their fault, but they could at least have said that they were sorry.

8.0

The breakfast was not impressing. All little more to choose, maybe cheese, meat. There was nothing else than jam ! The Venere - hotels we have visited in Berlin had far better breakfast, but the room on Queens Park was better. The beds were hard to sleep on, like sleeping on a stone.

6.6

Sunday to thursday. The purpose of my visit i London was pure plesure. Good food and theatre visits.

5.6

on arrival did not have my RESERVATION and had to wait 45 minutes and then was told no reservation had been made but could fit us in as they only had one room, no chose of breakfast concidering my booking was confirmed by email why my wife and I had not had the RESERVATION made by Venere.com I don't know I wont be book with Venere.com again

9.5

We loved our stay at the hotell. The staff was serviseminded and friendly! And the location was prefect! We will visit you next time we come to London!

6.9

the main problem of this room was the noise both in the street and in the hotel... (people shouting, the reception phone ringing all night...) but the room was clean.

8.2

Très bon acceuil, chambres propres et confortable un peu petite mais suffisante. Breakfast correct, et quartier très animé et agreable. Je recommande sans hesiter cet hotel, qui a un rapport qualité/prix excellent.

8.5

It was great value for the money we spent. Staff were generally very helpful. The first room we got had a really strong cigarette smell. When we told the reception, the lady politely let us check another room to change. The second room was smaller but alright, only missing the bathtub in the first room. Both bathrooms were bright and clean. My wife enjoyed the hot water in particular. Would have been better if Queensway tube station wasn't closed. Taking the bus would be more convenient.

8.7

We enjoyed our stay here. We arrived at about 0200 after our plane was delayed and there was no problem checking-in at that late hour. The room was fine, although the matress was a little bit lumpy. Perhaps a few more containers of milk could have been provided for those of us that like milky hot drinks! The continental breakfast was a lot better than we were expecting as it seemed to be unlimited. Overall, a very pleasant stay.

7.4

Ebven if it was no AC the room was far to warm.

7.8

The hotel was from good to excellent, but they don't have the reservation by venere, I have to do it at the hotel just 4 days before

2.9

was very disappointed,we were given a twin room instead of a double.the room was filthy and so small.the wallpaper was coming off the wall and there were damp marks in the very tiny bathroom.the beds were not clean.the pictures on the site were nothing like the room we were given.the room was dingy and it was similar to servants quarters!!!

7.0

Queens Park Hotel is a very good alternative for leasure travellers (long weekend) in London. Rooms are London-typical small but the hotel is perfectly located at Hyde Park. Prices are much lower at venere!!!

2.8

The staff were ignorant upon arrival, the room was barely big enough for 2 of us and an alarm went off for no reason in the room at 07:30, the maid was knocking on the door at 08:15 to clean the room. Breakfast was uninspiring with little choice or quality. Overall a poor hotel with poor staff and facilities. We would not recommend this place to anybody we wanted to stay friends with.