Hotel Palace Court - London

8.5

The location of the hotel is in a nice quiet place. The staff is helpful. The price is really correct (we stayed 5 nights). We will definitely come back for our next trip to London.

2.7

This hotel was not even a 2.5 star facility (by most standards). While the management were polite the rooms were being renovated (it was obvious that the facility had been "let go") with bed frames stacked in the halls and stained/worm carpets everywhere. We were first assigned an unsecure basement room as there were no rooms for a family of 4 (which we had requested ahead of time) on any floor above ground level. There was a 3 star Best Western two blocks away with a much nicer atmosphere/value. The breakfast was minimal.

0.7

It was horrible. Believe other comments about this hotel and better not to go.

7.1

El hotel esta muy bien ubicado en la zona de Bayswater, los alrededores tienen vida nocturna y con el metro a 2 cuadras estas cerca de todo, pero la atencion de los empleados no es muy buena, y me debitaron sin aviso de mi tarjeta de redito el pago de una noche, lo cual no me gusto mucho.

3.2

The room was filthy and I was bitten by flees.

1.4

the offered services did to poor ,ex.: 1/telephone broken ( all the stay) 2/wireless internet (WITHOUT CONNECTION!!!!)incredible! in 3 days y did'nt can't get to connect my device & the hotel didn't offer a public computer. 3/our room was cold all of days!(specialy in the night)because the calefaction did malfuction! 4/The water in the w.c. did is TOO!!!TOOO!!!poor! the shower it's like a drops or tears & cold! (FROZEN!),the flush it's insuficient like the shower! 5/the personal actitude it's very poor and without solutions!!!!!!!only problems ...if you need something the unique answer is ..."NO POSSIBLE!!! 6/And becareful with your credit card because ,when you arrive to hotel you will know a sorprise ....the charge of the room it's completly payment by card previous your arrive and opositive with the website! anyway London it's in other place and "palace court" it's NO "the place" and of course not a PALACE!

7.0

2 triple room in the hotel, one was very good, the other probleme with the bathroom and isolation

8.9

very good we will use it again. breakfast only until 9:30 :-(

8.3

This hotel has no safety deposit, with is unusual and was a negative surprise.

8.8

Great location. Small room, not unlike rest of Europe.

0.7

I stayed there for a few nights but had to sleep in my sleeping back because I was attacked by bugs in the first night. Please do not use this hotel. I am still suffering from those bites even it happened 2 weeks ago.

3.7

Great location but the front desk staff didn't speak very good English. The rooms were pretty dirty and the plumbing didn't work very well. Breakfast was good. No lift.

3.3

PRO: prezzo - posizione - cortesia del personale; CONTRO: pulizia - spazio - servizi igienici - colazione; Stanza quadrupla (doppia adattata!): il poco spazio, la mancanza di pulizia della stanza, il bagno condiviso con altre persone e la misera colazione rendono il rapporto qualità/prezzo inferiore alla decenza.

3.1

Do not stay at this hotel! There was a bed-bug infestation in the room that was absolutely gross. While a new room was granted, the rate was only cut by a paltry £20.

6.0

Lot of people in the street outside my room at night. (until 3-4 in the morning every night!) I belive it is because of your new smoking-law that people sit outside this hotel with their beers and cigarettes. (The other part of my family stayed at a room on the other side. Nice) The breakfast was unusual for us norwegians. We missed at least cheese.. All in all, nice stay, friendly employees.

6.1

The quad room was very small with poorly arranged beds. However, Notting Hill was nice and it was close to public transportation.

8.1

Nice and quiet hotel with VERY HELPFUL and service-minded staff. We think that they choose their guests - thats why it is so nice and quiet - which we appreciate. We stayed in a four-bed-room. It was very tight but worth it comparing to the price - and friendly people. Kurt and Maritha with children

4.1

I have been to london's hotels many times. But this hotel disapointed me greatly. Maybe I was unlucky with room 308. OK i was expecting a small room, It was realy small. The bathroom gave off a smell of bad eggy drains. I soon found out why when I brushed my teath. Bassin compleatly blocked. 1 hour later that dirty water came up in the shower unit. Must wait 2 hours for shower to drain, than a 3 minute shower fills the unit to the top. Danger of over flow.(rotten egg smell) I guess the bed cover has never ever been washed. You can feel it. Don't look behind the bed, or under it. Very dirty, The spotted gray carpet hides the dirt very well. Also be carefull of the leaning cupbord, it tends to fall over when you open the door. I told the smiling recption attendant about the drains. He said thay would sort it. But thay didn't. Second night got a little drunk so things didn't seem so bad. I would sugest room 308 needs a good renovation. First thing you are greated with when you arrive at the reception: "HOW YOU WAN A PAY"

0.6

Small, dirty and cold room.It's a hotel or a hen house? Terrible the 405

2.8

Low quality hotel. Tiny reception, tight corridors and stairs, no lift. I was in the room 408, last floor facing street. Room small as possible, worn out furniture, old paint, untight window, dirty carpet. Bathroom small, needs refurbishment. They didnt service the room every day! Quiet street gets very noisy after 1AM in the night- pub on the corner, party in the house in front of the hotel, some guys making rounds with their noisy Lamborghini. And worst of all: mice! You can see them and hear at night scratching furniture. There is smell of mice poo in the room. One positive- there was breakfast included in price.

6.0

Palace Court is a section of a big building all dedicated to hotels. Quality is aligned with the price, you pay for what you get. Little room and little bathroom, but it's ok if you are in London to visit the city. For 60pounds/90euro you cannot claim a King's room. The "excellent english breakfast" is a normal bread, jam, milk/tea, cereals, hard-boiled eggs breakfast, but it's good. Location is very convenient to get the underground and is close to Kensington Gardens. Once at home I was covered by unknown bug bites (for sure not mosquitos), very painful and hard to heal even after a week. I don't know if I got them in the hotel, on the train or somewhere else.

5.4

A very basic hotel. Unhelpful and rather unfriendly front desk, overall unclean appearance, austere continental breakfast, tiny tiny rooms. Recommended only if you don't have choice or if it comes cheaper.

6.4

Hotel pas très propre mais bien placé et vraiment pas cher via Venere. Sur place le prix est beaucoup plus cher.

3.5

The map didn't match. Another street and very anonymous. The hotell, 5 floors without elevator and very narrow stairs. The employees very unpolite. We didn't feel welcome at all. When passing the in-desk there was always someone complaning about something. The room was very small. The water pressure didn't exist in the shower.

6.8

The room was small as expected. Bathroom had broken sliding shower door which was dangerous for children. Toilet flushed poorly and needed multiple attempts. Window should have railings because a child can easily fall out when it's opened with the bed at window height next to it. Breakfast was basic but served our purposes. Location was great near playground in Kensington gardens as well as shops, restaurants etc.

0.1

The manager Ali Willams promised to return us the difference 120Pounds due to we paid the price of ensuite bedroom (bathroon inside), but in fact we stayed in not-ensuite (public bathroom) room. We requested more than 3 times after we went back to USA, he still keep quiet, no reponse even he promised when we were still in London. He was a big liar.We never stayed at this dirty and low maitanened- hotel. And advice travellers should book to stay at that liar' s property

5.3

I stayed here just for 2 nights.I payed 90 pounds..the room was tidy.the towels were changed every day.the room was small,very small.there is not internet connection and there is not lift and my room was at 4th floor!!!Breakfast simple but good:cornflakes,milk,coffee,orange juice and toast with marmalade,boiled egg

5.7

Reservamos el hotel por su atractivo precio, ya que para Londres era de lo más barato que encontramos. El hotel está bien situado, a unos 5 min andando de la parada de metro de bayswater.Toda esa zona está llena de sitios para comer, tiendas, etc. Nuestra habitación estaba en el piso 3º sin ascensor. Todo enmoquetado, escaleras, pasillo, y habitación. La habitación era muy pequeña, casi no entrabamos con las dos maletas. El baño también era pequeñito, tenía ducha, lababo y WC. A mi mujer y a mí lo que más nos impresionó fue la cortina de la ducha que estaba vieja y sucia debido a la cal del agua, ya que tenia pinta de que nunca lo hubieran lavado. También el cabecero de la cama que era similar al terciopelo estaba lleno de lamparones. Menos mal que las sábanas estaban limpias!! El desayuno estaba bien, tostadas, zumo, café, huevos cocidos, cereales...Las chicas del comedor eran bastante atentas. Los recepcionistas parecian majos también. Está claro que si llevas un presupuesto ajustado éste es el hotel perfecto, aunque creo q no volveríamos a repetir. Era todo una aventura ducharte sin que tu cuerpo no rozara con la cortina de la ducha!!

1.7

We booked in for 4 nights but stayed only 2- this was because the room had bedbugs. Our time in London was largely spent seeing the inside of doctors waiting rooms (my wife had an allergic reaction) and a laundromat (as we had to wash all of our belongings to make sure the bedbugs didn't infest our luggage). We provided a copy of a doctors letter to the night manager to verify our claims re: the bedbugs and the need to fumigate. Despite the advertisement on venere specifically saying this hotel has broadband internet, there was none to be found. The reception on the television in our room was terrible. A hairdryer was not available on request because there was apparently only 1 for use by the entire hotel and was in use by other rooms on both occasions that we asked for it. There was no lift/elevator in the hotel despite the add on venere saying there was. After moving to different accomodation and phoning the Palace Court Hotel manager to discuss our issues, we were hung up on repeatedly. This was by far the worst experience of our 5 week holiday and I would not recommend this accomodation to anyone.

2.4

I can't tell about the other rooms: ours was an attic room (top floor), obviously designed for a maid. It was a very small and poor bedroom with bare walls, a bulb as the lighting, a dirty head of the bed. The bathroom was'nt any better. We have already stayed in other B&Bs in London and we've never found such a place.

5.1

Estuve en el hotel el pasado setiembre 06. El hotel tiene habitaciones muy pequeñas, en mi caso me toco una habitación en el 3er piso por escalera! Para destacar el personal, es muy incompetente, he recibido varias llamadas por teléfono al hotel y no me han avisado de ninguna. Las sábanas no las cambian a diario, las toallas si. No tiene bar, con lo cual si quieres tomar algo de noche no puedes al menos que hagas 400 mts. Te dejan un calentador para que te hagas te, etc, pero estaba oxidado adentro y me dio repeluz usarlo. Espero que os sirva. Cabe destacar que no es una mala opción si vas con muy poco dinero, esta ubicado en la zona 1 y por tanto relativamente cerca del centro. Sigo pensando que la mejor zona para coger un hotel es Covert Garden. Salu2

9.8

A very nice hotel, very clean, in a quite area, with a good welcoming and a good breakfast. You can go, it's a very good choice! Cet hotel m'a très agréablement surprise (par rapport à tout ce que j'avais lu sur les hotels bon marché à Londres!), car pour le prix (40 livres/nuit), je ne m'attendais pas à un lieu si agréable: très propre (lits faits tous les jours, lavabos et miroir même dans les non-ensuite rooms, 2 serviettes propres chaque jour par personne, savon remplacé chaque jour, bouilloire avec thé, café.. réapprovisionné quotidiennement si besoin...), chambre spacieuse, lits confortables, personnel très agréable à l'accueil (fournissent plans de la ville, conseils si besoin...), petit-déjeuner servi par des jeunes filles très agréables et disponibles, à volonté, et très satisfaisant: lait, café ou thé, jus de fruit, oeufs, céréales, toasts avec beurre et confitures au choix. De plus, l'emplacement est idéal, à 5 min à pied du métro Bayswater, sur la Circle Line, très pratique. L'hotel est dans une rue calme et propre, un lieu sûr, même le soir, je me suis toujours sentie en sécurité, bien que seule avec mon fils. Et ces rues calmes d'habitation donnent sur Queensway, rue très commerçante où il y a le métro. C'est donc l'idéal: quartier calme et sûr, à deux pas d'une rue commerçante où l'on trouve de tout! Je reviendrais à coup sûr dans cet hotel dans un prochain voyage à Londres, et je le conseille vivement à tout touriste. J'y suis restée 7 nuits, avec mon fils de 13 ans, pour visiter cette merveilleuse ville, et cet hotel a bien contribué à la réussite de mon séjour. De plus, notez que vous pouvez laisser votre valise à l'accueil la dernière journée de votre séjour, si vous partez le soir; ainsi j'ai profité de ma dernière journée tranquillement, avant de m'envoler à 20 h 00, sans me soucier de mes bagages! Ce petit "plus" méritait d'être mentionné. Cet hotel mérite bien les 2 étoiles, et

9.9

It was a perfect accommodation, absolutely worth its price.

2.2

Hygienic and sanitary conditions need ispection by competent authority.

7.4

The ensuite rooms were very small, making it difficult for just 2 people to move about getting ready for the day. While most hotels in London are small, these seemed excesively so. The hotel is conveniently located near the Bayswater tube station and also a touristy type main street with plenty of restauarants, pubs, shops, etc. All this is within walking distance, even for Americans who don't walk anywhere. Also, it was just a 6-pound taxi ride from Paddington Station where the Heathrow Express terminates. Not too bad. The included breakfast was pretty good for a continental style. I would not return to this hotel only because of the size of the rooms. All else was at least acceptable. If room size is not a consideration or if you are a single traveler, then this would be a decent buy.

8.9

It was a hotel in a very good place near the centre and the servise and facilities were too good for the price. The only thing that it could be better was the breakfast that we found it poor.

1.9

Staff entering in rooms without knocking on doors, even though knowing that clients are inside. We never experienced a "service" like that. Furthermore very dirty rooms with completely worn-out furniture and beds which haven't been moved for ages, water leaking from ceilings. No further comments are necessary. The hotel is situated in a very interesting position close to the City centre but we wouldn't suggest it to anyone to go to this hotel!!!

7.4

Just two things: I expected a richer international breakfast (with cheese/ham and cakes). the room was quite clean, but not enough to be a 2** htl.

2.8

Place was a dump, incredibly small, and a good example of how ridiculous London lodging prices are. The room wouldn't have fetched more than hostel prices anywhere else in Europe

7.7

Stanze piccole ma pulite, non offrono adattatori per le spine europee. Bagno pulito, colazione ottima, impiegati gentili.

9.7

An affordable hotel with modest sized rooms but exactly as pictured on the website. Very clean and quiet. Breakfast was basic but you don't expect too much for the price. A little difficult to find but within walking distance of Hyde Park and so ideal for concert stays.

2.5

Hair in the bed, 3 twin beds in the room made it feel completly cramped and walls are very thin. Not a great recommendation, unless you're looking for something cheap (hard to come by in London). For what we paid, I'd expect something a little cleaner. Breakfast was ok.

7.2

Nice hotel in a very attraction location in London. Employees, rooms and services are OK. Price/quality very good when booked on the web. If booked directly to the reception, prices are much higher. Good place to stay and enjoy London

7.8

Nous avons passé 2 nuits dans cet hotel très bien situé, à proximité d'une bouche de métro ! dans un quartier calme. L'acceuil a été excellent, les chambres très propres et suffisament spatieuses. Nous avons simplement été déçu par le petit déjeuner, qui proposait simplement : thé/café, jus d'orange, toast (beure confiture) et oeufs durs ! nous aurions préféré des oeufs au plat avec du bacon, ou des beans, bref, un peu plus typique ! toutefois, nous conservons l'adresse pour une prochaine escapade Londonienne car l'ensemble etait très satisfaisant !

8.5

great for what you pay. The rooms were really small but big enough to dress and sleep in which is really all we needed it for. about 10-15 mins on the underground from downtown. Always felt safe in the area.

8.8

Bathrooms a little dirty (sink and floor), and the breakfast was horrible (stale toast). Overall, price was competitive and service was extremely friendly. Would stay again, just bring own breakfast.

3.9

the room are very small, the employees can speak very well english. The location is good cause is close to almost everything. Le camere sono molto piccole, il personale non parla bene l'inglese ma la posizione è conveniente perchè rimane vicino al centro.

8.1

It was a cheap and nice hotell with very nice employees. We got the smallest room I have ever seen(!) but it had TV, a comfortable bed and a very nice and tidy bathroom with WC and shower. And the room even had a tea-pot(for boiling water). Breakfast was included in the already nice price(I didn't expect that and was gladly surpriced). The only negativ thing a have to add was the thin walls, we could hear a german couple argue and watch TV in the next room...

6.8

The exterior of the building was not in as good of shape as the picture! It was weird always having to turn in our key whenever we left the hotel (made us nervous). The hotel and room we stayed in were cute, but by no means big. We had to walk up five flights of stairs to get to our room, and this one stair, the carpet was coming off - can you say, lawsuit? All you get for your toiletries is bar soap, so plan accordingly. The heaters and furniture were dusty/dirty. The room was VERY hot, and we could hear our neighbors stomping around a bit in the a.m. The free breakfast got boring after three days in a row: cornflakes or oatmeal, hard-boiled eggs, and toast. The one lady who works there got mad at my mother-in-law for trying to take her coffee back to her room ("Don't you understand?!" she snipped). Overall, if you get the price of this website, it's worth it. NOT worth it if you pay the actual hotel's price - ridiculous (especially for its quality)! It's relatively close to the Bayswater tube station. They have baggage storage.

8.9

it`s important to mention that we only stayed for one night in the hotel and so it was really ok. Just sleep, good breakfast and go.

5.8

Ne vous attendez pas au grand luxe. Si vous avez opté pour une single room, vous ne pourrez pas mettre un pied de devant l'autre ! Le mobilier est reduit a son stricte minimum et l'isolation phonique et thermique est symbolique. Cependant vu le prix et la competence des personnes presentes, je le recommande sans hesitation

8.7

Las habitaciones son bastante acogedoras y amplias, hay algunas que vienen con baño y están siempre limpias. La localización es muy céntrica y la atención es amable. La relación calidad precio es inmejorable para ser londre ya que me han dicho que se ha pagado mucho más por habitaciones en peores condiciones. El único inconveniente es que no hay ascensor y como te toque una habitación en la última planta tienes que hacer descansos en el camino.

7.4

With a closed baggage room or some kind of lockers this hotel can be perfect -in it's range

4.2

toilet did not work, shower unclean, too much extra furniture in room eg. cuboards. do not reccommend if u hav alot of baggage as there are many stairs to climb to get to rooms esp on top lvl

7.5

In a good area of London, the relationship price/quality very well. Dominique (Barcelona)

8.4

Una sistemazione economica ma accettabile per viaggi lampo a Londra. Vicino alla metropolitana.

6.4

At this place, you get what you pay for. No frills but pretty reasonable price for the location. Situated next to a lot of other low-budget accomodations but the neighborhood looks nice. Excellent location in between Bayswater and Notting Hill Gate tube stations.

8.7

very clean room, good breakfast, nice area and good relationship price/quality (offpeak season)

9.3

I really felt so good. People was very nice and the place is near everything, in a quite zone but with all the facilities.

8.3

Very kind staff... very cheap and clean room. A really good price!

4.0

The hotel is being updated - make sure you stay in the bit which has been done. My room wasnt. The heating didnt work, the shower didnt have any pressure, the sink was coming off the wall, the toilet smelt, the shower was held up with wood, the tv had 1 channel. I paid good money for this room and it was not worth it. I suggest you do not go to this hotel unless you are having a updated room. Also these updates were happening while people were sleeping - made for afew bad nights. The staff are helpful and the location is good.

3.3

Room and bathroom were disgusting! Brown stretch marks on the wall. The bed sheets look like and feel like they haven't been washed. The shower was clogged. We would take a shower and the shower would flood and would literally take 30 minutes for the water to drain out. We were not given new towels on our second day there. I would not, NOT recommend!

7.2

Good deal in central London

8.2

The web page on venere incorrectly states the availability of an elevator. Let me clarify: there isn't one! And I had specifically looked for a property with an elevator, so this was a big problem for me as I had a big case, which I had to lug up these narrow stairs to the fourth floor. It's very difficult to move luggage around, there isn't anyone to help, and the passageways, staircases and rooms are very small so if you have more than an overnight bag, I'd give this place a pass. Otherwise it's an excellent deal for the price and if it hadn't been for the above issue, I would have enjoyed my stay. Friendly staff.

8.4

A very nice hotel in a nice area near Kensington near the tube. Walking distance to Kensington Gardens and the princess Diana playground. The rooms are small, as they are all over the city, but kept very nice. The walls are thin and it can be a problem if you have loud neighbors. The staff is excellent and very helpful and the breakfast is good. This is a good hotel for the price and I would recomend it.