London Guards Hotel - London

the endowment of the room is quite minimal, however clean and cozy. some doubts on the bath ...

it's a good hotel, good location, friendly staff and the rooms are bigger than london usual standards. only negative thing : the wifi is not free.

The hotel is still on renovation. It's dated, but clean.No luxery but all you need.Very clean, white towels. The doors inside the hotel, make a lot of noise when closing.(automatic system). There are no duvets on the beds, but blankets, of wool.

The staff was gracious and helpful at all times. Our en suite room was spacious and clean. The staff in the breakfast area were delightfully friendly and the breakfast buffet was well maintained during breakfast hours. The location is fabulous; close to the train station and to the tube and a very short walk to the park. Off the beaten track but a very short walk to main streets. Highly recommended for those who like a European style hotel...not so much for those who want an American hotel...go to an American chain for that.

This hotel is tired. The wooden floors need to be redone, as well as the carpeting. Sound proofing is not good. Beds were uncomfortable. Outside had scaffolding, so I assume they are re-doing the brick, but need to do inside too.

Very good. Near tube and bus stop.

We were 3 sisters travelling together. The triple room that the hotel provided was spacious and the beds clean and comfortable. We found the hotel a bit on the shabby side but the location was ideal, the price was right and the staff courteous and helpful.

I stayed at this hotel for two nights and must say' the staff was very very pleasent and helpfull. On arrival i was given a twin room but after speaking to reception i was changed to a double which is what i booked. I stay in London every two weeks in various hotels in the same area and would reccomend this hotel most highly. I will be most deffinatley be staying here again very soon ..

I stayed with two friends for a long weekend(Friday to Monday)and we chose the Hotel mainly because of it's location close to Hyde Park and Oxford Street. We all thought the location was perfect, the staff were friendly and helpful, and the bedroom was big enough for the three single beds we had requested. Our only complaint, which is a very minor one, would be that the pillows are really flat. We all thought there was only one on our beds, when in fact we each had two. I asked at reception for another one and it was brought to the room straight away. Good continental breakfast. Lots of complimentary toiletries in the bathroom. We would definitely stay here again.

We are two adults with a teen daughter. Our stay was from the 24th of Aug to Sept 1st, 2012. We miss booked our stay, so we did a separate booking for one night before our week started. The first night we arrived we were in a room that had a double bed on one floor of the room and a single bed on another floor (only about 5 steps up). The room was small as was the washroom but it was a good room for a couple with a teen as it gave privacy to our teen. When we checked in the lady at the desk said to come down first thing in the AM to see if it was going to be possible for us to stay in the room. Unfortunately we had to move for the remainder of our stay. It was not to bad, in that the next room was spacious and the washroom was much larger. There were two single beds and a roll-away bed in the second room. The roll-away was old and falling apart but the moment we spoke to the front desk they were in the room changing it out for another bed that was new. The only negative thing about our stay really was having to pay for internet but other then that all our concerns were addressed immediately, the rooms were clean, the staff was very friendly and helpful and the breakfast selection was nice. The breakfast dinning hours were longer then most places and that was a treat on the days we need a bit of extra sleep. (untill 11am)

Stayed 3 nights in a family room for 5 people. pros: Nice and friendly staff. Near tube, Paddington, and bus stops. Quiet surroundings. Clean and spacious. Fridge in the room: compact, but useful. Continental breakfast: OK. They let us leave our luggage after checkout. cons: Bathtab plug didn't work(but it was alright because it was summer). Sink plug also didn't work. Hotel staff said he would try to fix it, but in vain. Squeaky floor. Could tell where someone was walking upstairs. Would be nice if it had free wi-fi.

The hotel was difficult to find. The directions given by the hotel weren't much help. We walked from the train station because the distance they stated wasn't far, but in reality it was at least twice the distance. The rooms were OK but the pictures made the hotel look a lot nicer than it was. THey could use new mattresses, bedding and paint. The doors don't close without slamming and we good here other guest talking all night.

They let me in to my room early which was a big plus. I was put in a basement room which turned in to a blessing since it was very quiet and cool. Being on a U-shaped street kept traffic noise at a minimum. The location, a block off Hyde Park, was wonderful and surprisingly affordable. They try to sell add-ons and also tried converting my visa charges from euros to US dollars at a high rate, so just me mindful. I stayed at another place a week later for the same price and that was not nearly as nice or spacious.

The staff at reception was rude and gave wrong information. Usually to busy with the TV. The maid was nice and did her job well.

very special place; small but kind rooms; nice design; very welcoming staff; good location for city-explorers

Excellent location in London. Good quality/price.

Tired, a little run down. Breakfast inclusion was good, but I would prefer free wifi and coffee that wasn't instant.

This is by far the worst mis-match of expectations and poor results of any Venere hotel i've used over the past 6 years. If you are paying more than GBP 50 per room nite -- go elsewhere. Rooms are dirty, dingy, heavily worn -- carpet, curtains, bed blankets likely have never been washed; large areas of mold growing on all 4 bathroom walls along ceiling; carpet threadbare.

triple room ,bathroom a little bit small, staff very friendly,we would recommend to put forks and a little container for the garbage on the breakfast table. very good location near Marble Arch, we´ll certainly stay here again.

Unusual to find such a spacious room for 5 in such a good location. All staff very pleasant. Bathroom and general appearance could do with a spruce up, but you get what you pay for. Breakfast was a bit 1970s

it was a great hotel at a reasonable price. Super clean and comfortable. friendly staff

Don´t like "kingzise bed, prefer tho seperate beds in a double room.

This is a perfect hotel very central located in the very best area, Bayswater. The area is very quiet. Just a few minutes to the underground at Lancaster Gate and it takes only 20 min by walk to get to Oxford Street. We had a family room for 4 people with a fridge, tv, bathroom and a kettle so we were very pleased. Good price and the breakfast was ok.

Nicely situated near Kensington Gardens. OK for a short stay.

the breakfast was very borrowing. when staying a hole week of vacation with two children the same continental jam, cheese and powder coffee is very pricy for what You actually feel you get for your hard earned money - but because the accommocations / rooms very excellent and larger than expected, the "value for money" is placed in the middle of the scale..

Breakfast was good, we had room G6, alot of noise from other rooms & no hot water on 2 occasions when we wanted baths or showers. Hotel very tired & in need of referb.

A big room, good breakfast and staff competence, a place to recomended.

Nice quiet hotel, convenient location, friendly staff. Part of the time the room was overheated and air condition didn't work.

Everything we expected, simple room , fair price. Breakfast is adequate, not 'full english' but that was not promised. The 3 bed room we had was larger than I expected. The desk was helpful getting us a room with 3 separate beds when we arrived and made sure we got it again when we returned.

The hotel called a "taxi" for me and I got a limo which charged me 18 GBP for Victoria station, instead of 10 GBP I paid on the way in with a regular taxi...

We enjoyed our stay at this hotel, short walk from Paddington Stn and Hyde Park. Even though the room was small it was more than adequate. The breakfast was very good value as was the on site restaurant for an evening meal. Would definitely stay there again.

No good breakfast. It's very poor. But hotel very good as location as room

The location is excellent, the room was clean and comfortable. For this rate it was the best choice.

This hotel is modest but very clean and fully suited our purposes. Rooms are small & the layout can be 'quirky' due to its conversion from a townhouse but very clean. Location was absolutley terrific - right across from Hyde Park, close to tube, and very easy to find our way to tourist sites. Very reasonably priced and was not advertised as anything that it was not. This is excellent value for the money & not paying top price for a hotel filled with amenitites that one never uses was very welcome. Other guests were tourists from Germany, Denmark, Canada, & other parts of UK. We were on our way to Turkey with a 4 day stopover to see London. It fit the bill perfectly & I would recommend it to my own family members for future trips to London.

We've been welcomed by a staff member who wasn't really bothered to do more than write down our details and give us the room key. The huuuuge downtrend was that we DESPERATELY NEEDED the internet access as demonstrated on venere's website regarding this hotel, but "the lobby pc is broken, no wireless access" was the answer we got. So, we paid extra 5 pounds for 24h use of the BTFon network which we could find anywhere in town. The room wasn't in great condition, but that was no problem for me, it's not my home and i didn't stay long. Other than that, it was a clean, big and comfortable room.

Nice and friendly hotel and staff. Very god breakfast as was included. Near to buses and underground, (5 minutes walk)

Nice spacious rooms. Clean and friendly staff. But the Breakfast is very basic. Toast and Marmalade only. We ha to make our Instant-Coffee by ourself. Breakfast-Room to small for so many Guests.

A ok hotel to stay in, but there was some misunderstanding with the breakfast. The man in reception did not give the message to the kitchen that we had ordered english breakfast. The bathroom could have been bigger.

Free Internet Wifi would be great

Quiet room and good location. Appropriate prices.

Good location and rooms. However, bad treatment received by the reception girl, wanted to charge us a room that had canceled, even with the document that justified the cancellation in time and also have it on your computer to cancel ... The situation was unprecedented: at 22h at the reception, with children without sleep for over an hour of discussion, until we decided it was not a valid interlocutor and not attending to any argument. The next day, the manager, saw that everything we said was correct and the discussion was minimal ... It was an unfortunate situation ... Care you not want to charge a room more ...

Rooms were small but clean, decor could definitely do with a freshen up, it's been a while since the walls saw a coat of paint. The area where the hotel is located was great, 5 minutes walk from Lancaster Gate tube station. Felt very safe walking around at night. Would definitely use again when staying in central London. Hotel allows you to store your luggage when you check out which was a definite plus for me. Check in (11.00) and check out (12.00) times were very good too.

This was the second stay at the hotel, and we have aleady plans for comming back next year. If I have to complain of something, the room this time was sometimes cold. We vere freezing sometimes.

The only thing wrong is the lift that was broken. We didn't have problem because our room was in the lobby of the hotel. The locatoin was excellent, near underground and Hyde park. Very Good

Hotel near by hyde park, close to an underground station. Calm. Excellent for visiting London. However, the lift did not work while the stairway is very steep.The service is just sufficient. Takimg in account the cheap price this is a good hotel.

Great hotel. Very clean room. Excellent localization , near Lancaster station underground and very close Hyde Park. In the next trip, to london,certainly I'd be at this hotel.

Very good location and nice neighbourhood. Unfortunatly, I was given a room in the basement and had to suffer the noise from some kind of engine or compressor located in the courtyard. Would certainly stay there again providing I was given another room.

Good but noise in the room during the night

We booked a room for three, but the third bed was a foldable one, which is not very comfortable for a young adult! The view was poor in our room. The paintings are "ripping" in the bathroom. Adaptator is needed to recharge your equipment. Continental breakfast, ok. The closest underground station is Lancaster Gate and not Paddington. Staff is very helpful.

Very satisfied with the overall service. Good value for money. I suggest that the hotel management indicates clearly the way from Lancaster Gate Underground station to the hotel since on arrival I had a hard time to find the hotel.

i stayed for one night and found the price/ quality ratio excellent. the only detail is the heating did not work in the bathroom but again, the room was indeed a very good deal, in a nice and handy location.

good location for central of London for tube and buses and also for walks throught Hyde Park. Spacious Room but very small and not clean bathroom Hotel needs restyling

Change hotel even spending a bit more.

A basic, clean hotel in a very convenient location. Very good value for the price of the room, will stay there again.

This is a nice hotel. Very nice price and exellent service. Clean, quiet and sentral location.

Excellent location, close to the Tube (500mt approx) and to Notting Hill. I stayed just one night and was given a very big room with 3 beds, 1 sopha, fridge. It did'nt have air conditioning but it wasn't actually needed. Nice stay. I would consider this hotel again for my next stay.

The best of all was the size of the room and that it had a safe

Second time in. Got bigger room this time that was great!

We booked a triple room and were surprised how large this room was,which included two doublebeds and one single bed. Even a fridge was there. The breakfast was a bit poor, no choice of ham or sausage. But related to the price it was ok.

Very quiet room; the only source of noise was the fridge. As I did not need it, and as it was empty anyway, I switched it off for the night, and so I had an absolutely quiet room and a wonderful sleep. All other things were ok. Other users complained about the too small breakfast room, but I don't understand this complaint at all; for a hotel of this size, a breakfast room with 36 seats (I counted them) seems absolutely appropriate.

We stayed very well in a three people room; we'll come in the same hotel next travel to London.

excellent, well appointed room. Plenty of space, loads of towels, great drinks making facilities. The breakfast was filling and the staff made you feel very welcome. The hotel's location is quiet and safe but its only 5 mins walk from the tube that goes direct to the West End.

an excellent hotel for a family with children: space, bed, welcoming, breakfast; underground just to 2 minutes and a very quiet area with Hyde Park

It was the first time I went to London and stayed in a hotel. I wa a little bit afraid, but I leaned on the positive comments of the website and they didn't disapointed me. The main quality I enjoyed in the hotel was that it was very clean. They gave us a big room. It was a little noisy, but it wasn't their fault. above our room, there was a family with 2 or three little children, so, it couldn't be different! The only thing I have to criticise, is the breakfast, it could be better I recommend this hotel. It's very central. I'll certainly stay in it the next time I'll be in London

Nice hotel in a quiet area. Like to come back.

This was the first visit to London Guards and guaranteed to be my last. First off the welcoming wasn't warm at all, the staff done as little as possible to help. Once we found our room we discovered that the bathroom was less than a metre wide and you couldn't take a shower without getting caught in the shower curtain as it had been installed incorrectly. The bed linen old and tacky and don't bother asking the staff for anything such as pillows as they will just say 'no'. The windows were screwed into the frame so if you wanted to open them all the way you couldn't. It was really hot weather for London when we visited and needed to use the fan that was a vent in the ceiling above the bed, it started to leak and when we asked the staff about fixing the problem they stated it would take one day and wouldn't give us and other solution or change our wet linen. We requested a new room and were told by the staff that there were no rooms available, we asked if there was another hotel that we could be transferred to and at first we were told that the other hotel was also booked out but 20 minutes of arguing with the staff we were then told there was a room available but we would need to carry our 4 bags ourselves at 9:30pm. The staff refused to call a manager to solve the problem, we kept getting asked 'what do you want me to do to fix the problem?' instead of the receptionist getting some initiative and just booking us a new room at another hotel. After stating that we would go to the new room the staff member said that we would not be charing us for that night due to the inconvience caused but then discovered when our bill came that this was not true. I was with my wife and the staff member would tell me one story and then my wife another. Overall they ruined our honeymoon, lied, were lazy and incompetant. Do not stay at this hotel

it was ur shame! We have found one insect in the bath room and a big big one (4cm!) in the breakfeast room! The room was very noisy because of a machine which was near the room: until 5.45 AM there was one horrible noise and it was impossible to sleep! It's a shame pay this price for this hotel!

We aid £95 pund for a smal room, very squashed, aged and freying at the edges, the bed was dirty, the pillows smelt old and musty, there was hairs in the bed, clearly not clean bedding, not even a duvet a white sheet wrapped around a thick itchy army style blanket, i slept on my dirty clothes on top f the bed instead of in a dirty bed. the receptionist told us breakfast would be 8 - 11, we went down for breakfast at 10.30 to be told breakfast was over, after telling them it was there mistake not ours they let us help our self to cereal the milk was warm, not seen a fridge, left it and left the hotel, also on arrival the rcceptionst did not offer directions to the room only tha tthe elevater was that way' Would not recomend this hotel to anyone. the only plus was it was close to hyde park were we needed to be. wouldnot stay again under any circumstance.

good hotel, good rooms

We definitely liked London and Hotel also

hotel set in nice surroundings, close to tube and within walking distance of many attractions ie Hyde Park and Royal Albert Hall. The public rooms are spotlessly clean and look like they have recently been decorated. The bedroom was quiet, even though it was next to the lift. The room was a good size and spotlessly clean although the wallpaper looked very worn in places. Very comfortable for a couple of nights. Staff were all very pleasant and helpful. Great rate which included continental breakfast - a variety of bread rolls would improve the content. Will definately stay here again.

The hotel is a bit worn down (carpets), but clean and it was so quiet that we completely forgot we were in a big city. Very easy to get to the tube from Lancaster Gate and lots of restaurants 4 blocks away (Bayswater/Notting Hill). You can go through nearby Kensington Gardens to walk to Knightsbridge. We will definately come back - we were 2 adults with 2 children aged 10 and 15.

I booked a twin room because my daughter was travelling with me for the first three days of my stay. The room was plenty spacious for two and it was clean. The bed was comfortable. The hotel is near the Lancaster Gate tube station, in the Bayswater area, and a couple of blocks from Kensington Gardens and Hyde Park. There isn't an over-abundance of restaurants in this area but there are a couple of decent pubs close by. The streets around the hotel are quiet at night. The continental breakfast offered adequate selections. No free WiFi, which is my only complaint. There are a couple of computers for guest use, for a modest fee, in the lobby.

The toilet flushing stopped functioning on our last day. We were promised to be given a bucket to flush it temporary, but it never appeared. We didn't bother to ask again since we were soon leaving. Otherwise, the personnel and the hotel itself is recommendable. It was my second stay there.

basement room is not too nice but ok. Very good breakfast and nice staff

Our stay in the London Guards Hotel was very nice. We recommend it for the cleanliness and the welcoming employees. And that could be the hotel of our next stay!

The room was spacious and clean. Breakfast was good enough. Only one problem was I could not use wifi and nobody knows how to do for that and it seems not for free. I went to The Swan pub close to this Hotel to use free-wifi.I want to come back this hotel but not with my computer.

You get what you pay for with this hotel - it's not flash and in fact it's quite shabby but it's quiet, clean, comfortable, and our room for 3 was quite spacious. Breakfast was quite good with a wide selection of cereals, breads you could toast yourself, etc. Service was a bit hit and miss but they tried hard to please. The bathroom was small and the hot water was a bit unreliable, but the location is very good and the beds were comfy. The rooms had heaters so you could adjust the heating which was good; some hotels are over heated.

It's a very good accomodation to stay in London for 3-4 days. The hotel is so close to underground, Hyde Park and Notting Hill. Rooms are very nice and clear, breakfast is very good, and employees are very gentle. I recommend it

This was my second stay at London Guards. The hotel is very well located: 5 min from the underground, in a very quiet area next to Kensington gardens. I had plenty of space: I had a large bedroom with 2 double beds and a single bed for no extra cost (I had booked a double only). The room had 3 wide windows overlooking the street and a high ceeling. Breakfast was ok with all kinds of jams (including nutella!), cereals, toasts, croissants, yogurts and fruit. I will definitely go back to this hotel when I fly back to London.

for my second visit, no disappointment ; the room was comfortable , clean, and large . Beds have good matresses.

Very good situation in london, near tube and buses and in front hyde park.... superbe pour le prix

this hotel is the best i've ever booked over venere.com. I stayed in London with my sister for 4 days and the hotel was perfect for that. The surrounding is great, all clean, seemed safe and quiet. the underground is easy to reach (about 3-5 minutes to walk), the staff was very polite, rooms were clean, nice look out of the window. Breakfast was included and more than we expected, everybody was helpful and friendly.. So all together, the trip was great, this hotel will see us again.

Very convenience location, approx 10 mins walking distance to Lancaster tube station. But one special request is to change the breakfast menu. We stayed for six days and having the same menu everday. Best Regards

This is the first time I have sleep in a London Hotel but I have heard a lot of terrible stories about unclean rooms and unfriendly welcome. ( Although unclean rooms in the average priced British hotels and B&B is, in my opinion, a given, at least for Italian standards ). The hotel was at least clean, well placed and offered a good price/quality relation. The room was little, the bathroom was microscopic but at least with shower and without a carpet. Continental breakfast was good and various, English breakfast was sub-par. Coffee was undrinkable ( IMHO ). I don't know if I would go back there, but I can say honestly that in comparison to the other prices i have seen before booking this one I'm satisfied with the choice done...

Very good for London standards, we'll definitely stay here again

We met nice people there, but the last day when we asked the receptionist to book a taxi, we got a kind of pirate taxi without taxi sign and taxametre. The receptionist obviously called somebody he knew. When we asked for English breakfast, it was not available even if it should be on the menu. The room we stayed in was spacious, but need renovation. The same goes for the room we had breakfast in.

Nearby pub "The Swan" and also very near undergroundstation Lancaster gate. Ideal start for sight-seeing, and guiet sleeping.

We stayed there for the second time and will stay there in the future. Perfect price/quality relationship. Perfect location.

Comfortable room with plenty of space. Nice area near Hyde Park and very well connected. We didn't miss anything.

It's a nice hotel with a good level of price/quality. It was a pity to stay in the ground floor: we had a wall in front of the window, and we didn't open the window. The rooms in the ground floor are only 2...

Very good stay for the family of 5, after we got a new family room in second floor. First we got at room in the basement, with noice from a ventilasjon fan and little day light.

Hemos estado 4 personas en este hotel. Totalmente recomendable, junto a Hyde park en una zona tranquila, bastante cerca del centro, al lado de una estación de metro. El hotel está limpio y las camas perfectas. Repetiríamos si volviéramos a Londres.

Should be more different foods included in the continental breakfast

It was the first time we stayed at this Hotel in a large twin room very pleasant. The Hotel is well located near the buses station and not very far from the tube. We meet people like us often come to visit London with their children or grand-children. However the room for the breakfast is too small and not very well located underground

The hotel as a whole was as expected. Reasonable value for money. Some disturbing noice from a building site near by, but that was of course temporary.

This hotel is located about 5 blocks from Paddington station and underground. This provides direct access to Heathrow and makes it easy to get around to see the sights. Pubs, restaurants and small grocery stores are around the corner. Our room was quiet, very clean and large enough, but very spartan regarding quality of furnishings. Breakfast was a standard continental that is served in shifts to accommodate the small dining area. The hotel has an elevator but the floors do not run consistently throughout the hotel. There are steps that go down then back up. This makes it awkward moving luggage in and out depending on the room. Best for shorter stays.

ottima posizione. vicina alla metropolitana. buon rapporto qualità prezzo. stanza un pò rumorosa. tutto sommato buona sistemazione

Compte tenu de nos expériences passées à Londres, nous avons été heureusement surpris de la qualité de cet hôtel. Effectivement, les salles de bain sont étroites mais c'est un inconvénient à relativiser par rapport à tout le reste: propreté, confort de la literie et des chambres, calme, service souriant pour le petit déjeuner, et surtout situation dans la ville (dans un square très calme avec la station de bus à quelques mètres, la station de métro à 800m, et Hyde Park de l'autre côté de la rue !)