Hotel Central Park - London

We are seasoned travelers who understand star ratings & hotel classes. Also understand (generally) EU rooms tend to be small; staffing at times less than perfect. But this was by far the worst hotel my fmly has EVER stayed in. Value? I paid less for a HUGE full suite at Embassy Suites Waikiki (including full bkfst & internet). Booked/confirmed triple rm; 3 adults. Called hotel as a friendly reminder & ask for nicest poss rm - fmly getting together after 6-mnths separation. "Suhail" said no problem. Arrived @ nite to find "triple" was 3 single beds in what MIGHT have been a small double, about 10' x 20' (had 2 glasses, 2 towels, etc). Lumpy, uncomfortable beds; Barely room to walk between beds much less ANY rm for luggage. Voicing concern to reception, they were rude and barely consented to (maybe) finding a "real" triple next day. No refunds or reductions. "Email us" they said in Russian accents - even the so-called mgr, the rudest. (Had we known this was foreign-owned, operated, & catered to certain sects, would definitely not have booked it. (Security clearance issues.) Winter & cool outside; but rooms stifling. Open window helped, but outside noise ALL NIGHT was horrendous. Heard every footstep, every conversation, every car. Inside, doors slammed, hallways echoed. No place to store luggage & no late checkouts. Late flight out? Too bad. Their suggestion was "take your luggage to Paddington station where you can buy storage." We were not travelling thru P-- station. Bkfst NOT included in price (as is elsewhere). 5.50 Euros for stale breads, cereal & shot glasses (yes!) for juice + coffee or tea. 8.50 for "Full" bkfst which paled next to those we had in Italy & Paris (also 3-stars but way nicer). Restaurant staff just as rude as Reception & "Concierge" - actually just a desk clerk supervisor; never really met a tru manager. We were hoping for (at least) a british atmosphere, but found NO Brits in the hotel at all. A pub down the street served pretty good fish/c

Very nice hotel, excellent location. The room was clean and warm. The only thing, that we didn't like was that they don't have a luggage room. I recommend that hotel!

Asked for heater twice, as room was VERY cold. Both times staff replied it would be brought to room when cleaning, but we didn't get it.

There is no room for luggage, and ÿou must use left-baggage"services on the Victoria station. They charge £8,5 per piece of luggage for each 24 hour. The wi-fi at the hotel is outrageously expensive. The windows of the ground floor rooms have not option to open and air of the room can not be refreshed. Very small rooms, but clean. We asked staff to print our boarding passes for our morning flight, but they refused us. I do not recommend this hotel.

The hotel is just steps away from the hydepark and it is very close to Queensway and Bayswater tube stations.

Twin bed room Yes it did

Disappointed there was no free wifi

First rip off: there is not a private parking (as written). Hall porter (japanese origin?) very impolite. First night we didn't sleep because of a terrible noise due to the electrical system; they didn't change the room. After two nights we changed hotel.

Nice stay. Beautiful surroundings. Very good transportation. Awful weather in june!!

It was a pleasant stay, one block form the underground (subway). They have a bar right next to the reception. It was good all around.

I check in room 606 has no elecric plug to charge my phone and computer there was total four plugs in the room one for tv one for fridge one for cofee maker and one for heater and I have to un plug fridge and cofee maker to charge them phone was not be able to make local calls even I pay $20.00 deposit for it receiption stuff was nice but maintaince people was rude to mecoridor and room carpet was verry old next room door slamed so hart all the time make lots of noice i can hear next door tv and conversitions in my room. room was so small

Clean, quiet, good location near kensington garden and queensway. take your jogging shoes with you, for a pleasant run on sunday morning through kensington garden and hyde park.

Torneremo presto, Hotel efficente e in posto fantastico: a pochi metri dall'ingresso ad Hide Park e collegato benissimo con Metro e Bus. Ottimo rapporto qualità/prezzo... almeno nel periodo di bassa stagione. ----------- We'll be back soon, Hotel efficient and wonderful place: a few meters from the entrance to Hyde Park and well connected with metro and bus. Excellent value for money ... at least during low season.

The hotel is in an extremely convenient location and the neighborhood is quiet and safe. These, I would say, are the only advantages. I've stayed for a week this time and stayed two other times in the past two years. I'll never book this hotel again. The rooms are extremely small, no space even to move a chair. Most of them have no central heating, you're given a little heater to warm it up (which is dangerous and awkward to use). The bathroom is small, the linen stinks. There's always noise in the corridors and you need earplugs to sleep, most of the times. Worst of all is the reception and concierge services. Staff is unfriendly, does not answer most queries, does not provide any maps, does not make phone calls for your reservation of a cab or other. The breakfast hall is horrible. For the same price, I would recommend other hotels, some of which are in the same area.

It's clean and comfortable. 300 metres of Queensway.

Excellent location just by Hyde Park, two blocks from the underground, walking distance to shopping at Oxford street. Great value for money. The only inconvenience was that the hotel does not have a place to store your luggage, so if you check out by 1pm and want to leave your stuff somewhere before leaving for the airport in the evening, the hotel staff's advice is to leave it at the nearest train station's storage facilities.

The single room was extremely small! but there's an efficient use of room space such that there is everything you might need. The room is clean which is the most important.

Hotel ok! wi-fi not included, and £ 5/hour it's really too much!!!

This was a modern, clean quiet room for a single, tight but cozy. I really enjoyed the stay here. I could look out the front window next to my single bed and enjoy the view as I fell asleep, and the shower was great.

The hotel room was spacious and clean. the bathroom very clean and spacious. They put a kettle and some coffee and tea, which is very useful when you arrive late at night or early in the morning. Breakfast is not included in the price and has to paid daily before taking it. Very near to two tube stations. I would definitely stay again in the hotel.

Congratulations to you the service is really reliable and very efficient. Our expectations were met and the experience with you was very pleasant.Thanks for the amazing holiday

My personal disappointment at the reception, especially when you chek out, we traveled to several European countries in towns and cities attending hotels of various categories, we have never encountered staff so irritated by questions from customers. The assigned room was obtained without any windows in the basement of the hotel: claustrophobic!

Good Hyde Park Location, Rooms tight to move around in, not terribly comfortable bed, some noise from other rooms, internet access only with a costly daily fee. It was OK but not great.

This was the most disappointing hotel we have used. Very unimpressed with the whole stay, especially the front desk staff.

The web photographs dont describe the real hotel. in fact the hotel is better than the photos showed

Right across from Kensington Park! The only down side was no air conditioning. This is common in US so a major disappointment on a sweltering afternoon. I know hot days aren't common but it was miserable. I would stay there again though. Price, cleanliness, location, all a plus!

I had a very good impression of this hotel as far as cleanliness, surroundings, prices are concerned, until on checking out I discovered that the hotel doesn't have an area where to keep one's luggage while spending one's last hours of holiday around the city. For a tourist this is an unacceptable disadvantage. I don't think I will go to this hotel again. I can't even recommend it to anyone.

Well located and room relavitely OK though very small and above all very noisy. Nothing to do as due to very "light" construction. As often in the UK, they should appoint a permanent plumber to maintain basic equipment in the bathroom : washbasin fully blocked ! Overall 5 by London standards but 3 max per international standards !

A quite new building, a real hotel and not a group of flats transformed into a hotel. Professional staff. Quiet and big room. Near at the hotel: two underground stations, bus stop for Oxford Street and a street full of tourist shops and restaurants.

Please include the breakfast in the price.

Very small rooms. Not enough clean. Very bad breakfast. Very good location both for pedestrians and public transp. Very good price: 60 GBP. Finally useful for short cheap stay. Not recommended for nice weekend stay.

This was my first time at Central Park. The hotel was kind of disappointment. Although the location of the hotel, spaciouness of my room and the room price were ok I found three minuses. First, the breakfast was not included in the hotel price. I ordered traditional English breakfast (£7,50) and it was not close to average I have eaten. The basic breakfast seemed to be very poor. Then, the soundproofing of my room was non-existent. I could hear everything from the room next to mine. And finally, there we no locker room at all. I had to drag my luggare to Paddington station. The cost of one day storage was £8.

I have stayed in this area a number of times and this is probably the best hotel yet. Staff were welcoming, beds comfortable. This is a popular area to stay in London with Hyde Park, restaurants, cafes, pubs and tube stations all within easy walking distance.

This hotwl used to have a good service but now getting LOWER everyday. No luggage room, breakfast is terrible as usual. I used to stay in this hote leverytime when I came to London but now I have to seek for a new hotel...As I said "it is getting LOWER" everyday visit.

Good compromise between cost and services provided. very good location close to underground and public transport. many shops and restaurants at walking distance.

The Venere Website description corresponds very well to the reality. The hotel is located in a quiet street but room walls are unfortunately not very thick. So the noise consequences depend on your neighbours attitude ! As for the total cost, the hotel should propose a "continental" breakfast included in the price of the room or a special one for children : if you don't eat jam or cheese, you pay 5 pounds for it anyway ! However, I will recommend this hotel for short stay in London.

Good hotel , very well located, near buses and subway station, rooms quiet

Very nice hotel. Quite expensive but it seemed worth the money. It's in a great place, we had a nice view over the city and the rooms have a handy little fridge for keeping drinks and snacks in!

Excellent romm, good price. Racomanded!

For business trips I have stayed many times in this hotel and I am very satisfied about it.

Excellent hotel, highly recommendable.... the only shortcoming is the thinness of the walls, due to which noises from neighbouring occupants can be heard...

The shower and bath didn't work, the staff took care of the problem quickly, this satisfied me. The toilet didn't flush that well, this was a problem but with patience this worked out well in the end. The staff was either good and bad, depended on who was in the lobbey.

The hotel is not as bad as the reviews. May be the staffs were a little bit unwelcomed. But all other things were very nice. Perfect location, clean room, suitable for a quick 3-4 days stay in london. Not a place for romance getaway though. Didnt have breakfast in the hotel so i cant comment on that. However, there are many places to have breakfast with 10 mins walk. Room is not soundproof !!! U can sometimes hear clearly people talking outside ...

Good location, close to public transport (buses + underground). Room was clean and big enough. Breakfast was OK (but English :o)) If you would like to get a quiet room, choose a twin bedroom, they are located on the more quiet side of the hotel. The only negative remark is the lack of luggage room.

Bad quality/bad customer service/ bad management/ bad experience

Room cleanness and quiteness good enough for London standards, while the room was far too small. Excellent location. Good price/quality ratio, though the breakfast should be included in the rate in my opinion (otherwise not recommended). ATTENTION: On checking-out I was charged with as much as 1.50 £ for “service charges” for each telephone call attempt made by using my prepaid international card (Columbus), even if no connection with the free number of British Telecom was provided for. It is the first time I experience such an inconvenient, in spite of my extensive travelling all over the world. All calls via Columbus card are free, no matter whether connection is provided for or not. I think it unfair and dishonest. Spoiled my overall judgment on the hotel services.

Pulizia delle camere quotidiana con relativo cambio di asciugamani e prodotti da bagno. A 50 metri da Kensington gardens e a 100 metri dalla metro di queensway (central line). Zona tranquillissima e attrezzata con ristoranti, starbucks, pubs... Uniche note negative: l'ampiezza delle camere ai limiti della vivibilità (rassegntaevi al fatto che a Londra per una camera spaziosa dovrete orientarvi dalle 4 stelle a salire)...Pagamento da effettuarsi al check-in...L'hotel non dispone inoltre di un deposito bagagli: una volta li comunque chiedete e vi aiuteranno a trovare una soluzione. Assolutamente consigliato se cercate un posto discreto senza spendere una fortuna.

Overall not much to complain about although the cleaning crew was extremely unprofessional. Sign "do not disturb" on the hall side of your door does not count in this hotel. Plus they were up since 8 o'clock am and being as loud as if in a market or something. Receptionists quite unfriendly too. Tube connection wasn't really good either.

Probably best connections in all directions by bus. Professional hotel service.

During my whole 3 weeks in England and Scotland, this was the priciest of the hotels we stayed in and was probably the least value for the money, but given that prices in London in July are high in general, this was to be expected and fit in with my budget. The location was perfect for our needs of sightseeing and we were only in the room at night. Breakfast was not included but was available for a nominal fee. The room was small but clean and adequate. The concierge was not as knowledgeable about the area as one should expect. Still, our overall experience was fine and I would recommend the hotel with these notes.

It is the only Hotel that do not allow to leave the languages after check out. This was extremely inconvenient since we spend 1,5 hour to go to Paddington station to leave the luggages for 8 pounds each. Moreover, since I complain the reception told me to ask the concierge, but it was just to joke me. The rooms were nice, but extremely small there is no space to leave the cloths.

El hotel me gustó bastante,aunque sólo iba para dormir.Los alrededores muy bien comunicados y con muchos sitios donde comer y comprar.Lo único malo fue que no pudimos dejar las maletas en recepción a la hora de irnos con lo que nos trastocó un poco ese último dia.Por lo demás muy buen hotel.

Pretty ok for the price and location was very good for west end etc!!!! shame about our 2 little cockroach visitors though on last night although to be fair they switched us fairly fast!!

I was told that the complimentary "continental" breakfast was not included in my price and was required to pay an extra £3.50 for this. It appeared that I was the only person at breakfast who had to pay and even the lady collecting the breakfast tickets was surprised, but the reception staff were adamant that I should pay extra. I think that the £70.50 quoted for the room per night is already on the high side. Breakfast was in itself disappointing: watered down orange squash and poor quality bread rolls. I was in London during a heatwave and the bedroom - facing south - was like a sauna. since there is no air-conditioning in the bedrooms, it meant I had sleepless nights. There have been changes at this hotel since my last stay some two years ago and I am not encouraged to return.

Perfect location. Just 2min walk from Queensway station (3min walk from Bayswater station). At least two bus lines stop nearby (<1min walk) that pass through Oxford Str and Marble Arch. Hyde park is just 50m away. The road the hotel is situated on is quite of traffic. In general the whole Bayswater area is quite. Although the hotel seemed to be full, no noise was heard from other rooms or even the corridor outside. Staff was polite and helpful. Only one pillow per bed was available, but when asked for extra, two more pillows were delivered to our room in just a few minutes time even though it was a bit late already (22:30) Haven't tried breakfast nor the bar, so no opinion here. Upon check-in I was asked and agreed to be charged the whole amount of the stay. No problem with that since we were intending to stay anyway! Breakfast vouchers were available separately if we wished. During check-out, the person at the reception told me that we had to pay 9GBP extra because they charged me wrong upon arrival. As I had the receipt, the charge was correct, but apparently they had entered the wrong value in their logistics (actually 2 numbers in the wrong order). No big deal, the credit card receipt sorted this out in no time. Rooms could be more spacey for a 3* hotel but they are the usual size for London. Just a note however. The rooms have no air conditioning and the heater seemed not to obey my wishes to turn off, so beware if you visit London during a heatwave! It was hot! Oh, and the curtains should have a way to close completely and seal the light, because the sunlight got into the room way too early as it was summer and sunrise was around 0530! Get some cloth hangers with you and use them! One last thing. Better have your own shampoo and shower soap or buy from the nearby market, as those provided are inadequate. Would I recommend it? Yes, mostly because it was clean, quite and at perfect location.

El hotel bien, muy bien situado, tal y como habíamos leído. La habitación y el baño es bastante reducido, pero suficiente para pasar unos días. Todo muy limpio.Recomendable para repetir.

Discreto rappporto qualita'-prezzo. Buona posizione rispetto al centro.

Best location in London. Staff a bit aloof and unprofessional, bed was past it's use by-date, but it's a reasonably priced roof over your head.

The bed was terrible, I am not speaking of a slightly uncomfortable bed here: any camping bed would have been better. No '3 star' hotel should let anybody sleep in one of these. Needless to say that we slept badly; when reporting the issue, I was asked to explain the reason why the bed was so bad and told that this would be investigated... After investigating the matter we were moved to another room (not upgraded mind you nor were apologies made by the otherwise nice enough staff). I do not recommend this hotel despite its great location.

L'Hotel Central Park ha costituito una piacevole sorpresa. In ottima posizione (vicino a 3 stazioni della metro), è un punto di partenza molto valido per visitare l'intera città. Veramente buona l'accoglienza del personale, molto professionale e, cosa più importante, nessun problema tramite la prenotazione on-line. La camera (al 6° piano) era adeguata alle mie aspettative (forse un po' più piccola di come me la immaginavo), ma completa di bagno, frigo-bar e cassetta di sicurezza. In definitiva, lo consiglierei ad un amico.

Very bad ceck in.. we wait over 35 minutes because there is only 1 computer! Breackfast is not good and there is n luggage deposit!!! very very bad! Noises in the night too and some people knock me 2 times in the night and ring me at phone.

We suggest to order a twin room, even if you travel as a couple. Twin rooms are located on the slightly "louder" side towards the road. But they have almost twice the size of rooms with a double bed. Would choose this hotel again upon my next stay.

The position of the hotel is fantastic in a wonderful area but the room was very very small, the toilet was even smaller, the shower was broken with water going everywhere. At arrival, the girl at the reception made a big mess with our reservation and payment and, although the check-in is from 14:00 as written on the hotel site, we were told our room would be ready only after 15:00 (we arrived at 14:10). I have been to many hotels in my life but this is the first one I have experienced that does not allow luggage store although they have a lot of space for that. Thank God when we left we talked to a nice girl at the reception who helped us to set the right payment. As I said, the location is fantastic but all the rest...

Great location, 5 minutes from Bayswater Underground station. Also the 148 Bus (both stops are 3/4mins from hotel) is very handy link for Victoria Station. Paddington very close too. Vibrant lively interesting area with lots of places to eat or grab a coffee. Hyde park is a joy. Great access for everything. Initial impressions (in the lobby) are good. But this hotel is very far from 4star quality. Perhaps, in rooms out of my budget. But that doesn't excuse the overall unnecessary annoyances. More like an up market 2star. We were given a room with NO WINDOW for our first night. The bed was metal framed a sort of temporary/mobile contraption. We had to remove the base and place the mattress on the floor for comfort. Our second night we were put in a room where peanuts were left on the carpet beside the bed. There was obvious damp creeping around the window. All night there was an incessant irritating unlocatable buzzing noise in the background. Again when we woke. We arrived back after 1am and were greeted by our fellow guests banging on the paper thin walls telling us to stop making noise. Even though we were only chatting. There is a basic five channel TV service. Some Islamic language channels are also included. NO SKY NEWS (only at the bar) NO CNN or BBC World. Some electrical sockets worked some didn't. One fridge worked the other didn't. No minibar. No water or biscuits for potential late night travellers. Some sullen staff with disapproving glares. Coffee and tea facilities were basic but enough. It has all the potential of a perfectly positioned budget hotel. That any establishment like this can claim 4stars just because it has concierge service is a joke. Bayswater great area. Do research all accommodation in the area. But be sure to ask "does my room have a window?"

The breakfast was not very good and we were better off going out. The staff as barely competent. They did help us on a couple of things but in most cases they were useless. We used their car service to get to the train station once but we found we were better off hailing cabs at half the price. And don't get me started about the bed bugs. They switched our room but I'm still squirming thinking about it.

Well positioned, good value for money, excellent links, lively surroundings.

Already been there other times, always satisfied excellent value for money and very good position closed to queensway

The hotel staff was very nice and the rooms are not too bad. Yes they are small but they are comfortable and cozy. They even give you a safe where you can keep your valuables. The area around the hotel is great and provides easy access to getting around. Overall, I felt my stay was great and worth the money you pay for it.

The room wasn't big, but clean and with everything needed. The overall stay was great considering the position and the reception opened 24 hours. Great deal for a few days in London.

Albergo pulito e di tipo moderno (a dispetto della maggior parte degli hotel in zona che sono case riadattate ad albergo), vicino alla metro e alla fermata degli autobus, zona piena di ristoranti e supermercati, personale disponibile, bagno piccolo e stanza abbastanza piccola, comunque negli standard londinesi (per avere stanze "italiane" bisogna andare sui 4 stelle abbastanza costosi). Consigliato, ci ritornerò.

Three bed room no suficient space and without drawers and cloths racks.

Albergo situao in zona logistica perfetta. Due stazione della tube vicinissime (Queensway e Bayswater) ed una dei treni a 5 minuti di tube (Paddington). Inoltre a piedi si puo' arrivare da Hide Park sino a Oxford Street.Raccomandato.

Good location. Rooms slightly small but clean and comfortable. Good breakfast.

Very Good Hotel, clean rooms, very quiet in a central location at an excellent price. I didn't like the hotel breakfast, but in the neighbor there are plenty of Bar and Coffe shop. I'll stay here next time I'll go to London.

Excellent value for money in London ! Small room but clean. Hotel well located (Metro nearby) and easily found.

Great place with reasonable pricing, perfect located close to Hyde Park but in very nice and quiet surroundings. Close to major facilities, and also to public transport. Surprisingly big room to be in London, and also with a very fresh bathroom. Overall a perfect place to stay in......

A perfect hotel for a stay in London. I've used this hotel before, and will definetive use it again. Around the corner on Bayswater Road there's a place called The Pizza Factory, and they have lovely english breakfast and pizza and pasta in the evening. Highly recomended!

Central Park's location is the one good thing about this hotel. Its near restaurants and the tube. The Heathrow express is only one stop away on the tube. The hotel is accessible to everything.

Overall the hotel is in a good spot and everything is accessible without a hassle. In terms of the hotel itself, its a roof over your head and has everything needed for the basics.

The location is quite nice. But the room is noisy. The room isn't small for single traveller.

Excellent hotel, situated near the north-west corner of Hyde Park (50 mt from the park!), and near 2 underground stops (really 3-4 minutes by feet from Queensway and Bayswater, with shops and supermarket). The relationship from quality and price is very good, because it's a real 3 stars hotel at the price of a 2 stars, expecially if you don't forget to be in London! Clean rooms (actually a bit narrow) and new towels every day, furniture almost new and no noise from corridors. The breakfast is not included in base fare, but for 3P you can have a generous good international breakfast (buffet), for 5P the english breakfast. Unfortunately they have a very bad coffée! Unique bad aspect: some of the receptionists are really hateful. But anyway, absolutely recommended!

It's a cramped block of cells with very little character or comfort. I know most hotel rooms in London are on the small side but my room was exceptionally small and not exceptionally cheap. The area is nice and the hotel is not far but certainly not centrally located as the name implies.

I have been in London for 6 days with all family (5 person). We found the hotel very good regarding quality , price and services provided. Very Kind lady in breakfast room with the kids. We will come back in next visit to London.

I was very impressed with this hotel, much nicer than others of similar price in the same area. The staff was very helpful. I will definitely stay there again.

Our stay at the central park was i suppose ok. on first impressions it was so small you couldnt swing a cat in the room it was tiny. the bed was like a cell bed and for some strange reason when you lay on it your feet were up higher than your body,it was not comfy at all after the second night my back was killing me. if you had a big weight problem you wouldnt have a hope of using the toilet, the bathroom was so small. the main door to our room wouldnt lock properly so at night we put our suitcase in front of it a fire hazard i know! the view was of bricks that was about it but the one thing it has is a great location we went for a concert in hyde park and we could walk to and from very easily so 10/10 for location. but in the end you get what you pay for.

L'hotel è bello e pulito, il personale disponibile. L'unica pecca è il personale delle pulizie che, alla mattina, x quanto mettiate il "do not disturb", entra in camera e bussa, pretendendo di rifarvi la camera anche alle 9 di mattina perché vogliono finire in fretta. odioso!

Un eccellente hotel, sotto ogni punto di vista, pulizia, servizio, quiete, camera, colazione, prezzo, vicinanza metro. Penso che ci tornerò al prossimo viaggio.

Do not get a room that faces the street-side of the hotel. The noise lasted all night!! Room was fairly clean but with 3 beds it was NOT spacious. Location was great. People at the front desk were VERY impersonable nor were they very helpful at all. The Concierge was the better of the 3 however he was not very understandable since his English was not very clear. Since the US dollar is not very good at the moment the quality of the hotel vs. the price is not very equitable!! I think you could do better!

Personale in reception non collaborativo e non disponibile, professionalmente incompetente. Camere di piccole dimensioni, ma buona la pulizia. Breakfast deludente, povero di scelte. Posizione hotel strategica ed efficace per raggiungere i siti prefissati con comodità ed in poco tempo.

It was good

Ottimo hotel sia per la pulizia delle stanze sia per la posizione (vicino a due fermate metro). La colazione non abbondante ma completa di brioche, marmellate,caffè a volontà. Il personale è molto gentile, inoltre c'è la possibilità del deposito bagagli per l'ultimo giorno senza costi aggiuntivi. L'unico difetto trovato è l'assenza di finestre nelle stanze al piano interrato: ma per chi desidera visitare Londra dalla mattina alla sera non sentirà questa mancanza, soprattutto se si considera che le stanze sono molto pulite, SENZA moquette ma con parque,letto nuovo molto comodo...cosa rara da trovare negli alberghi londinesi a 3 stelle. Per il prossimo viaggio torneremo di sicuro in questo albergo.

Very nice reception, however, very unprofessional staff who did not know what they were doing. Rooms very small but OK for a weekend away. Breakfast poor quality/choice with the breakfast police being over zealous at best. Not the standard I expected from a London hotel but bearable for the price and location for short trips. Would not repeat the experience.

Posizione non centralissima ma ottima per raggiungere Portobello e fare quattro passi nella bellissima Notting Hill. Comodissimo con metropolitana e autobus. Silinziosissimo. Ottimo rapporto qualità/prezzo lo consiglio vivamente. Peccato per la colazione che è inqualificabile... Ma a pochi passi ci sono dei posticini veramente ok per fare ottime colazioni ben servite e a prezzi onestissimi. Vale la pena. Grazie Venere.com

Very good value for money hotel, very friendly staff, quite area easy access to shopping and sightseeing would certainly use again.

This hotel is ok to stay in, it is near Queensway tube station on the central line which makes it very convenient for exploring London. The pubs near by close at 11.00 so we were caught a few times on the way back to the hotel but there is a nice bar in the hotel which was good. The rooms are adaquate, basic but were comfortable. They could be a bit noisy, mostly doors opening and closing. The contenental breakfast was very poor, bread rolls, jam and coffee. There was a cooked breakfast available for £4.00 but it did not look very good. I did not see the family rooms but there were people there with children of various ages. We stayed for four nights and overall I would recommend it as the price for the hotel is really good value and the location is great

Le stanze nel seminterrato come quella che solo alle 5 del pomeriggio mi è stata data sono un loculo...l'albergo è bello,probabilmente le altre stanze sono molto meglio...peccato

A very nice hotel but the continental breakfast is poor and the extra charge for english breakfast is too much.

Nice hotell, but poor breakfast. Overall very good. Will probably come again.

We arived at 10 AM,and it's normal to enter in the room at 12 o'clock but the room was not ready till 15.00 PM. And we where there with 2 friends of us, our room was "ok" but the other room... Surprise !!! There was no BAD in the ROOM !!! The room was in real renovation. We came down to the reception and in the end we recived another room. The only good thing about the hotel was his situation over the map of London, verry veryy good position. But in my opinion is one star... 1 + 1/2 maximum !!!

I stayed at this hotel a few years ago as well, and then i thought it was a reasonalble value with all the inflated london prices. On this trip the hotel was the same price, but it had been totally renovated! This hotel must be the best value in all of london, the rooms are clean and nice and the price, while not cheap, there are no cheap hotels in london, is reasonable.