Caswell Hotel - London

Hotel: 2 stars

25 Gloucester Street - SW1V 2DB London

1-408-916-9102

Double room from

£ 55 (Tax included)
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  • Average guest rating:
  • Linda has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 6.56.5
  • 6.76.7
  • 4.64.6
  • 6.46.4
  • 7.57.5

 ‹‹ I have found the best hotel in London for my stayings there. Close to Victoria station, that means easy to go everywhere, very cheap but fantastic quality,...››

25 May 2006 read hotel reviews

About Caswell Hotel

exterior - entrance Hotel Caswell Hotel exterior - entrance The Caswell Hotel is a small, family-run hotel situated in the heart of Westminster, central London.

When visiting London, location is everything and the Caswell Hotel offers easy access to some of the Britain capital's greatest attractions, such as Buckingham Palace, Big Ben, Houses of Parliament and the Tate Gallery.

The hotel offers tastefully furnished, affordable rooms in London and a good range of facilities.

IMPORTANT: please note that Friday night bookings require a minimum 3-night stay, and Saturday night bookings require a 2-night minimum stay.

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Location of Caswell Hotel, London

  • Hotel Caswell Hotel 25 Gloucester Street London

    City Area:Victoria Station

  • London area: Victoria Station

    Position of the zone in the city

  • London orientation map

    General map

Rooms at Caswell Hotel

Hotel Caswell Hotel guest room twin bed room Caswell Hotel offers budget accommodation in central London in comfortably furnished rooms.

All rooms are equipped with colour TV, radio, tea-making facilities, safe, mini-fridge (most rooms) and hairdryer.

All basic rooms have access to a communal bathroom.

A public telephone is also available.

  • Coffee and tea maker
  • Fan
  • Hairdryer in each room
  • Heating
  • Ironing facilities on request
  • Non-smoking rooms
  • Radio
  • Safe
  • TV
  • Wireless Internet access
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Breakfast at Caswell Hotel

Breakfast breakfast room The continental breakfast is served in the breakfast room from 7.45 a.m. to 9 a.m. Monday to Friday, and from 8 a.m. to 9.30 a.m. at the weekends.

Hotel Facilities

  • Credit card accepted
  • Groups welcome
  • Wireless Internet connection in the entire property
  • City guide
  • City maps
  • Front desk - 24 hour
  • Front desk - fax service
  • Luggage room
  • Tourist information
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Hotel Reviews Caswell Hotel

8.08.0

Mark Holdom
Single traveller
Italy, Jun 2009

very nice hotel staff

6.06.0

HILDA VAN ACKERE
Mature couple
Belgium, Jun 2009

the showers which were collectively down all levels! The location was excellent

6.06.0

EB
Young couple
Italy, Sep 2008

Bagno indefinibile (come quelli delle navi), impossibile fare la doccia se si vuole evitare il diluvio in camera e nemmeno troppo pulito. L'unico pregio è la vicinanza a Victoria station per partenze bus per Stansted,consigliato solo per soggiorni brevissimi e per chi si adatta a tutto!

3.03.0

IF
Young couple
Italy, Apr 2009

son stata a londra 8 giorni con il mio ragazzo, siamo arrivati in hotel la sera tardi e per entrare bisogna citofonare ogni volta, abbiamo scoperto che il bagno in camera che avevamo prenotato non c'era, dopodichè abbiam pagato, e ci hanno dato la chiave; doveva essere al terzo piano invece era al quinto con scale strettissime e mezze pericolanti senza ascensore, entriamo in camere ed essa era piccolissima con malapena lo spazio per arrivare al letto molto piccolo. le pulizie giornaliere corrispondevano solamente al rifacimento del letto, e la polvere ci riempiva la stanza. i bagni microscopici con finestra che dava su case di altre persone e le doccie 3 in tutto l'hotel eran 2 fuori uso. la colazione servita dalle 7e 30 alle 9 del mattino era poverissima. non ci siam trovati per niente bene, a parte la zona tranquilla e agibile della città.

8.78.7

Daniel Rodriguez Costas
Young couple
Spain, Apr 2009

Hotel muy recomendable. Personal muy amable, habitaciones limpias y bastante centrico. Todo perfecto. Volvere algun dia.

6.96.9

CA
Young couple
Romania, Mar 2009

The price/quality rate is rather good. It`s a good option for a short or a budget trip. The room we have was tiny but clean,the furniture old and the bathroom very, very small (something like 1,5 m2). The location is very good and the personnel nice, helpful and friendly.

9.19.1

FRANCESCO ALESSANDRINI
Family with older children
Italy, Mar 2009

The relationship between price/quality, if you have to stay for work or leisure few days in london, is very correct. At least a very good hotel for the 4 days for my family whit 2 older children in the middle of march 2009.

7.07.0

Sergio Manuel García García
Young couple
United Kingdom, Feb 2009

It was the first time we stayed at Hotel Caswell Hotel. The welcoming of the staff was very good. Moreover, the location of the hotel is great. We had a double room with shared bathroom and shower. The room was situated on the fourth floor and, despite the noise coming from the planes flying over London, it was very quiet. The breakfast was generous and delicious and the waitresses were very kind and attentive.

5.75.7

DM
Group
Italy, Feb 2009

We had a room without bathroom, this lackness was not mentioned on the website. Other rooms had the bathroom inside, ours not. Except this problem, everything ok, not so much luxury but at these prices it's ok.

3.63.6

MG
Mature couple
Netherlands, Feb 2009

The bathroom: to small, dirty. The beds: out of order. It was the first (and the last!)stay in Caswell Hotel.

7.67.6

Gordon Graham
Single traveller
United Kingdom, Nov 2008

would have been better value had cooked breakfast been available. however would not hesitate to stay there again if i was in the area

6.06.0

Mette Wexhal Andersen
Mature couple
Norway, Oct 2008

We liked the surroundings. The hotel was close to a lot of London's attractions.

6.56.5

JC
Mature couple
Spain, Sep 2008

The room and the toilet were very small, but the situation was fantastic , near the Victoria station , you can visit London easily , beacause there is good comunication near the hotel

7.77.7

SL
Mature couple
USA, Sep 2008

Good location, quiet street. The room is small and en suite shower is TINY, slim fit I would say.

7.47.4

JG
2 sisters
Australia, Sep 2008

We stayed at the Caswell Hotel in London Victoria for 10 nights. We knew the room would be small and cramped but we managed. The location was perfect, only a 5 minute walk to Victoria station. The staff were all very lovely and obliging. I would definitely stay here again.

8.08.0

Charles Antonelli
Single traveller
USA, Sep 2008

The six story walk-up with narrow stairways was a bit much with baggage! I strongly recommend against staying here if you are not able to climb stairs easily. Showers were COLD and had no pressure. I only saw three showers for the entire hotel. I couldn't use the one on my floor, as it never warmed up -- I had to walk down three floors to use a luke-warm one on the 3rd floor. Television was not hooked up nor plugged in. I don't even know if it worked. Great place to stay for just a bed to sleep in and a quick shower. I did not try their complimentary breakfast during my stay. I wish it was an add-on instead of included so I could save more of my cash.

3.93.9

JP
Young couple
Spain, Aug 2008

Decepciona su estética y su completa ausencia de decoración. La habitación a pesar de ser para dos personas era pequeña, pero sin duda lo peor de todo era el cuarto de baño, una cabina muy pequeña, la pequeña esquinita en la que estaba la ducha solo disponia de agua caliente, algo muy incomodo si no te gusta quemarte en la ducha. Si la habitación esta en el 2 o 3 piso es una paliza subir la escalera despues de estar todo el dia viendo cosas por la ciudad. El desayuno estaba muy bien, y el servicio era mas o menos formal y agradable. Despues de todo no esta tan mal si no eres muy escrupuloso con los detalles.

4.34.3

JG
Young couple
Spain, Aug 2008

Habitaciones muy pequeñas y por camas teniamos 2 "plegatines" que si te movias mucho parecia que se iba a romper. Pagué por una habitación doble con baño y acabamos duchandonos en el compartido. La ducha era "enana", sucia y perdia agua por todos sitios. En cambio estaba bien situado...a 10 minutos andando de "Victoria Station".

7.27.2

AD
Young couple
France, Jul 2008

Friendly and cosy atmosphere. Quiet but not deserted district well served by public transport. However the stay turned into a small disaster. The occupied room was just below the top of the building, all dressed with dark metallic plates. With nearly 32 degrees celsius even at night the impression one had was being trapped in a tank in the middle of a desert. Shower facilities definetely need improvement. At the top level, the pressure of the water was inadequate and the shower only large enough to unwilllingly step in and get out the soonest possible.

6.06.0

CT
Single traveller
France, Jun 2008

Hotels in London are very expensive compared to France, I could have the same in France for half the price and could say it too about three stars establishments ! Caswell hotel is good for quality/price in London. The welcome and reservation service is perfect. It's an equivalent of a good one star in France although it's a two stars...in London. Fine choice to me and thanks to all the staff.

6.36.3

CE
Family with older children
Sweden, Jul 2006

Good breakfast, staff nice and friendly, cleaning of room ok. Good place to sleep if you dont expect more than value for your money.

7.97.9

DC
Family with older children
Canada, Jun 2008

Very good basic hotel. Staff friendly and helpful. Some mildew in shower.

7.57.5

MM
Family with older children
Italy, Jun 2008

Appena arrivati, l'accoglienza è stata ottima: il receptionist è stato molto cortese, disponibile e ci ha lasciato una mappa del centro di Londra. Una volta avuta la stanza (terzo piano senza ascensore), una tripla con bagno privato, ci siamo resi conto che era migliore delle camere di alberghi in zona già da noi visitati. Non di grandi dimensioni, ma pulita e ordinata per gli standard londinesi. Unico neo: il bagno era un piccolo loculo, ma aveva asciugamani puliti e acqua calda sempre (è bene sottolinearlo). La colazione era abbondante e piuttosto varia (toast, croissant, burro e marmellata, succo d'arancia, cereali, latte, te, caffè), la breakfast room pulita e le cameriere gentili. Il rapporto qualità-prezzo ci è sembrato ottimo e, nonostante sia meno vicino a Victoria Station rispetto ad altri alberghi visitati, se dovessimo tornare a Londra, torneremmo sicuramente al Caswell Hotel.

9.69.6

LZ
Mature couple
USA, Apr 2008

The room we rented was for four people (my husband and I and our adult son and his girlfriend). The furniture was stuffed in, the accomodations weren't fancy, but they were clean and very comfortable. The bath and shower area was clean. The bed was comfy. There were plenty of tea and milk in the room. We were mostly out doing touristy things during the day. All the staff was very friendly and helpful and the meal was listed as a simple continental breakfast but it was served in a nice room and was delicious and VERY filling. We were expecting someplace "adequate" to lay our heads at the economy price we paid but were pleasantly surprised at the quality of service. Also, the bus and train station were conveniently close.

6.86.8

RB
Young couple
Italy, Mar 2008

It was the second time that I stay in london and It was th first time that I stay in Hotel Caswell. price/quality is good but having not the bathroom in room is a trouble!

7.37.3

GC
Family with young children
Malta, Mar 2008

Good value for money. Long way to Victoria Station if carrying lugguage.

3.43.4

JT
friends
France, Feb 2008

What bothered us most is the fact that this hotel was supposed to be non-smoking. When we arrived, the bedroom smelt cigarette as though someone had just smoked. There was a cigarette butt in the toilet. The last night, our neighbours smoked a lot and the smoke came into our room, we had to sleep with the window open. It even smelt cigarette in the dining room. It wasn't quiet at all, people could arrive any time and banged the doors, nobody told them anything. Actually, we barely slept the last night we stayed there. As for the shower, I had a cold shower on the first day. The man told us we had to use it full force, that's what we did and there was 5 cm water in the bathroom because the draining didn't work. To me, it seemed more like a youth hostel.

3.23.2

RD
Family with older children
United Kingdom, Feb 2008

Flea pit without the fleas. Room was clean. But tiny. Beds too squishy. Bulb missing leaving live terminals in bedside lamp.( was sorted when pointed out but only with a non working bulb) Breakfast was quite good but there is an excellent cafe in Pimlico. Overall there must be better I would say it was ok if you can not get in anywhere else. Not to be recommended unless in need.

7.37.3

KP
Single traveller
Netherlands, Jan 2008

if you don't need a luxury room, this hotel is perfect. cheap, clean, very nice neighborhood with lots of nice cafes and nearby victoria station. the room was a bit old and small but I had a perfect stay!

7.17.1

OD
Young couple
Belgium, Jan 2008

Very good location. Very small rooms. Very good price.

4.34.3

LS
Young couple
Australia, Dec 2007

Our room was given away because the manager could not contact me on my mobile so we ahd to wait until 7pm for a room to be available. The room was small and outside the main building, (felt like we were staying the the gardenshed). Good points are the location (near central station) and the breakfast was good.

3.93.9

MD
Single traveller
Israel, Dec 2007

I booked the hotel for one night as I had to depart early in the morning by coach. The worst thing – The public shower. At first glance I was happy to see the shower was near the room and didn’t check it. Late in the evening I found out the water was Cold. I tried another one which got flooded immediately and a third one which was quite the same and in addition the water was only warm (for a winter night it was terrible). The television also didn't work in my room which was underneath the stairs. The size of the room was o.k. and I was told I got promotion to a double room. For a couple – I find the bed was narrow. I didn't stay long enough to find out how the breakfast was.

6.26.2

YK
Gay Couple
France, Dec 2007

The shower booth is narrow.

8.88.8

JC
Group
Malta, Dec 2007

We really enjoy our stay.. We had a triple room which was spacious. It is only a couple of minutes away from Victoria station. We will definitely stay in this hotel again.

5.35.3

VD
Not Specified
Italy, Dec 2007

It is a very cheap hotel and the location is ok.

2.72.7

André Pereira
Young couple
Portugal, Nov 2007

I stayed in a room outside the hotel, isolated. it was small with no bathroom. you could hear everything from the other rooms and outside. maybe there were better room, but the hotel was full, so i don't know. the staff was friendly. the location is good. it's in a quiet residential area 10 minutes away from victoria station. and near buckingham palace. so that was fine. if all you want is a place to sleep it's okay i guess.

4.94.9

CC
Mature couple
USA, Oct 2007

Not exactly what I expected, but in London they rarely are. We had a room in the basement but had to go inside to use the shared bathroom. The shower was very odd. No place to take off your clothes but IN the shower so you froze while trying to adjust the water and your sleeping attire got wet.

7.17.1

BR
Group
France, Oct 2007

Hotel très correct et calme. Nous avons passé 3 nuits dans une chambre de 4 (2 grands lits) avec salle de bain privée.

7.27.2

EZ
Young couple
France, Oct 2007

We stayed two nights here. The room was small but clean. We noticed a bad smell when we had the window open (window facing the street) and it seems there is a sewer pipe open in the street so sometimes some bad smells waft in. The hotel personnel were friendly and accomodating. I did request a double bed in my notes on the reservation but they gave us two single beds. In the end after I showed them my reservation printout with my note, they offered us a double bed but it was at the top of the fourth walk up floor so we ended up preferring the single beds mid floor.

8.08.0

Judith Tisdall
Family with older children
New Zealand, Sep 2007

We needed a quad room for our us and our two children aged 10 and 14 years. Ours was on the ground floor at the front so was very handy for us and the road outside was not too noisy. It was two double beds and pretty cramped but we expected that in London for the price. The bathroom is just a walled off corner in the room and for the first couple of days the shower soaked the whole bathroom because the shower head pointed straight out and the curtain was too short. After we complaineded they changed the curtain and it was a lot better. There is a laudrette nearby that offers to do the laundry for you for a bit extra. Very handy unless you like watching washing machines on your holiday. We liked the location as it had a lot of nice small restaurants nearby yet was reasonably quiet on our street and was quite handy to Victoria Station.

6.96.9

PIERLUIGI GARDINI
Family with older children
Italy, Oct 2007

Esattamente come me lo aspettavo : camera picola, hall piccola, sala da pranzo piccola, corridoi stretti e tante scale. La nostra camera con tre letti era poco spaziosa, ma molto silenziosa, gli altri ospiti molto discreti così come il personale. Preciso che il bagno è sempre in un altro piano, la doccia no. La colazione è abbondante solo se chiedi il bis o il tris, come facevamo noi. Il rapporto qualità/prezzo è ottimo considerati i prezzi di Londra. Molto bello il quartiere e ottima la posizione rispetto alla tube. Potrei definirlo un albergo essenziale:c'è solo quello che serve e niente di più: per esempio non c'è neanche un quadro alle pareti. Ci sono stato bene, ma forse la prossima volta cercherò,in un altro albergo, qualche comodità in più.

3.53.5

NT
Young couple
Italy, Sep 2007

es una esctructura de 2 estrellas, no se puede pretender mucho. las habitaciones son pequenias, pero la verdad podrian estar mas limpias. los espacios son todos pequenios, ni hablar del baño (era compartido) y peor era la ducha... la piletita de la habitacion, era mejor si no estaba... la alfombras eran sucias. El personal era muy ambale, nos recibieron bien, pero por el resto mmm, repito, es un hotel de 2 estrellas (que parece de 1). pero, por poco dinero es lo que hay. como ubicacion, muy cerca de vitoria station. el desayuno: bien. en la noche se escuchaban los ruidos de tooodo el hotel.

8.38.3

CF
Not Specified
Hungary, Sep 2007

Wir hatten Glück, weil wir ein Drei-Bett-Zimmer bekommen haben, obwohl wir nur ein Doppelzimmer gebucht hatten, so war unser Zimmer für uns zwei groß genug. Das Hotel liegt etwa 10 Minuten zu Fuss von der Victoria Station entfernt, ausserdem cc.15 Minuten vom Buckingham Palace und zwanzig Minuten vom Westminster und Westminster Abbey, so ist die Location wirklich ausgezeichnet. Das Hotel ist in erster Linie für Low-Budget-Touristen geeignet, die den ganzen Tag unterwegs sind und nur zum Schlafen ein Hotelzimmer brauchen. Das Frühstück kann man vergessen, am ersten Tag haben wir es ausprobiert, dann sind wir nicht mehr hingegangen. Das Bad war besonders klein, schon zu eng. Ich glaube, dass man in diesem Hotel gerade das bekommt, was man für diesen niedrigen Preis erwarten kann.

7.07.0

IG
Family with older children
Israel, Aug 2007

Nice quiet place, 5 minutes from Pimlico station. The room is quite clean. We were unsatisfied with the shower and the safe didn't work. The breakfast is VERY modest. Overall, the hotel is OK.

8.18.1

AA
Group
Sweden, Aug 2007

This hotel is in a great location, 10 min walk to Victoria Station. Some bars and restaurants around too.

7.27.2

Dane McKay
Young couple
Australia, Jun 2007

This was a nice, clean hotel about an 8 minute walk from victoria station. The showers are very dodgy though and your room key doesn't let you into the hotel whihc was very odd. Every time you leave the premises you have to ring the front bell to get back in (which wasn't a problem because of 24 hour reception but would be much easier if your key just opened it itself) and no fridge for your room was annoying considering it cost so much. otherwise a very pleasant stay

8.28.2

Gerhard Streuding
Not Specified
USA, Jun 2007

The staff and employees were polite and did their jobs efficiently. We had breakfast included with our stay and were given tea or coffee, orange juice, croisants or toast, preserves, and a variety of fruit and cold cereals to choose from. While in London, we ate dinner at a nearby fish & chips restaurant, a nicely decorated Indian restaurant (we like curries), and a Mediteranian shish-ka-bob resaurant.

7.97.9

Natacha Ravaine
daughter and mum
Ireland, Jun 2007

Okay, it's not the Ritz, but it's really well situated, the people are nice and the breakfast is good. The prices are what they are in London, i.e. too high but it's still a good deal. The room (number 9, a twin bed en suite) was small and the bathroom even smaller but it was expected. This room was pretty quiet so we slept well. Overall, it was a good experience! I would definitely go back to this hotel.

8.98.9

David Taylor
Family with young children
South Africa, Jun 2007

If it wasn't for Hotel Caswell, I would have regretted my holiday. This hotel is clean, well run, in a good area, quiet etc. I would live here at any time. I have paid almost double these rates for similar rooms in a travel lodge. Breakfast was nice. It was a continental breakfast but well presented. The staff where all friendly and efficient too.

7.07.0

Chi Lun Chiu
Young couple
Hong Kong, May 2007

Though the room is small, but very clean and staff are nice. However the shower is weak. Location is a bit farther away from station as expected, but still conveniently located near bus stop (No.24), and with lots of place to eat nearby, also the Sainbury Supermarket.

7.67.6

CC
Young couple
Italy, Apr 2007

In the same area you can find a lot of hotels. I tried two of them in the past and Caswell is the best, referring to price/quality. You have to remember that London is very expensive. The only problem we had was that they changed us the room for the last night telling it only the day we had to change, not before paying. It was uncorrect, and not professional but they didn't take care of our disapointment

7.17.1

Lilia Gigliarelli
Young couple
Italy, Apr 2007

we stayed only 3 days and we find room and bathroom clean and comfortable, even if the door of bathroom had got a little problem ...opening it required much patience for the terrible sound it made! we payed total price for 3 nights at the arrival, and breakfast was very good, with tea or coffee, croissant,toast, butter and marmelade, no english breakfast was offered. Beds were made every day and all was clean, moquette apart! we always recommend to walk with shoes or socks, as afterall in every hotel. If I would return in London maybe I'd come in this Hotel. Lilia from PG Italy

8.58.5

CM
Family with young children
United Kingdom, Apr 2007

GOOD CLEAN HOTEL NICE BREAKFAST NO COMPLAINTS

8.98.9

David Brown
Mature couple
USA, Apr 2007

As a moderately priced hotel the Caswell was better than we expected. Centrally located, Friendly and competent staff, clean enough, better than usual breakfast. Our room was quiet, albiet brightly lit. The only complaint I have is that the cord to the permanently attached blow dryer was a frayed fire hazard. Overall, I would definately recomment this hotel to travellers on a budget.

4.94.9

AJ
Family with older children
Sweden, Apr 2007

We stayed in a 4-bedroom located on the ground floor just beside the entrance. We were disturbed of loud noices from the entrance door when guests rang the bell and when they closed the door. The bathroom was like a small plastic cabin placed in the bedroom. We have never seen something like that before! There were 2 beds in the room but they were only 140 cm, so there were not much space for each one of us. First night was like a nightmare. One of the beds were broken and it was impossible to sleep in it. We can't imagine that previous guests have slept in that bed without complaining. After complaining the manager gave us a bed from another room. (We still wonder which in room he placed the broken bed!) Caswell is a low budget hotel. I don't know what the other rooms are like, but if you would like to stay in this hotell I recommend you to ask for a room on the 1 floor or above that. Avoid the rooms on the basement or groud floor!

9.29.2

Sergio Portillo
Mature couple
USA, Apr 2007

Excellent Location, Near to most landmarks and transportation. Very helpful staff. Rooms were vey small by American standards, but for the over all hotel prices in London the price was very fair. I would stay at this hotel again.

8.98.9

CA
Young couple
USA, Mar 2007

Great location! The breakfast was sufficient. We would highly recommend a stay here, as it is so reasonable for London, while still in a great location.

4.84.8

Lorène Fuss
Group
France, Feb 2007

Ca vaut le prix qu'on paie. Honnete pour Londres. Regardez par contre le chemin de victoria Station à l'hotel sur Mappy ou Michelin car le plan du site Venere est ULTRA approximatif. l'hotel est par contre bien a coté de Victoria station donc une très bonne situation. Petit dej à la francaise.

8.48.4

Maria Angeles Fernandez
Young couple
Spain, Jan 2007

For the price I paid I expected to be in a great location, but expected a small room—I did fear based on the previous reviews that it would be a nightmare. With respect the first, it was within 15 minutes walk of the main attractions, close to eating places, and, most of all, quiet (at least for London). The lobby was a small office and the staff was curtious, but recall people from different countries have different manorisms that could be percieved as abrasive (keep an open mind). There was no elevator, so I hope you have a strong back if you have big bags. The room was small by American standards, but for the center of London, acceptable (room 19 has a full size bed, closet, sink, and small night stands, with about a 5’x5’ space to move around). The room and bathroom was clean, sheets were clean, clean towels, carpet was clean, the small TV worked, tea and coffee station, and it was quite (the hotel was not full so we did not hear too many people). The room was cleaned each day and we felt the hotel was quite secure. The entire hotel received new carpet and paint, and it seems that during December 2006 the hotel was being remodeled. Breakfast included 2 cresants, juice, fruits, cereal, and coffee or tea. The breakfast staff was polite and fast, the place was small, but clean. I would recommend this hotel for its price and location.

9.69.6

Vijay Vicknesh
Mature couple
United Kingdom, Dec 2006

The reason we decided to spend Christrmas in London was to be able to attend the midnight mass at St Paul's Catedral. We were happy with our stay at Caswell Hotel.

7.77.7

JOEL TIAR
Mature couple
France, Dec 2006

good hotel and price not expensine near victoria bedroom small and bathroom not in bedroom tv ok

7.27.2

Alberto Ginetti
Young couple
Italy, Dec 2006

this hotel is very good for price/quality and is near to the centre by walk

6.86.8

Santiago Villoldo Pérez
Family with older children
Spain, Dec 2006

Todo Bastante correcto para su precio, localización inmejorable.Cuidado con los taxistas ilegales que te piden.Si quieres un taxi normal especificaselo.

5.85.8

MM
Young couple
Italy, Dec 2006

Dai commenti degli utenti di venere mi aspettavo qualcosa in piu. Comunque, dati gli alti prezzi di londra, non ci si puo lamentare piu di tanto. Il tutto è un po obsoleto ma essenziale. La posizione permette di raggiungere la metro e gli autobus in pochi minuti. La colazione servita non è di tipo internazionale.

8.38.3

Ekaterina Evanguelidi
Single traveller
USA, Nov 2006

This hotel is definitely a great place to stay in London for couple of days becasue of the price. It is relatively low while the location can't be better. It's easy to get anywhere in downtown (you can walk or take a cab). The rooms are pretty small though, but I guess this is the way it is in London. The only thing which was really inconvenient, it's a tiniest shower! But I still recommend getting a room with a bathroom in it as oppose to having to use a public one (you have to go up and down the stairs to get there). Overall impression was pretty good.

4.74.7

SS
Young couple
Italy, Nov 2006

We had a room with a bathroom that was practically unusable, hot water didn't work well (you could choose betweend getting burnt or frozen). There was a very old and dirty chair in the room. People working in the breakfast area were very nice. We were asked to pay all nights as we got there, this never happened to me before in a hotel, but maybe it's a common practice in England and I don't know about it.

8.28.2

J-b Villain
Young couple
France, Nov 2006

pas de probleme. bon acueil bon ptit dej. tout est propre. un peu cher pour ce que c'est mais, c'est london...

8.98.9

Fredrik Lundevall
Family with older children
Sweden, Oct 2006

Excellent location on quiet street, with cafes and shops two blocks away. Friendly atmosphere in the whole hotel, both employees and other guests. Small but comfortable rooms. No lobby, but a nice breakfast room. Taps take some getting used to: cold water is hot at first but cools down after a while, and vice versa.

5.25.2

PT
Not Specified
USA, Oct 2006

The drainage of the shared bathroom has problem. Fortunately, it has private sink and mirror in the room. The breadfast is ok but the service is good.

3.93.9

MM
Young couple
France, Oct 2006

on y est allé le 9 octobre 2006 pour 3 jours et on a été très surpris... pour le prix, on ne pensait pas que les toilettes et les WC se trouveraient dans le couloir, d'autant plus que cela n'est préciser nul part sur le site!!! il ne faut pas être beaucoup en même temps pour prendre la douche car de toute façon, à notre étage, une seule marchait... si on peut dire, car il n'y avait qu'un petit filet d'eau chaude, au bout d'un quart d'heure d'attente...de plus, on arrive à peine a se doucher tellement l'espace est étroit!!! pour ce qui est des toilettes, il faut avoir une force herculéenne pour arriver à tirer la chasse (à l'ancienne), et sachez que vos petites ou grosses affaires se font à même le palier dans l'escalier afin que tout le monde puisse en profiter... pour ce qui est de la chambre, elle est minuscule, pas très propre, les draps sont douteux et ma copine qui a une belle peau fragile est revenu avec pleins de spots, on se demande pourquoi...enfin, je termine avec les "points forts" de l'hotel à savoir le petit déjeuner continental assez copieux et bon et le fait que la réception soit ouverte 24H/24H, ce qui permet de rentrer à nimporte quelle heure de la nuit, d'autant plus que l'hotel n'est pas très loin du centre...Malgrè tout, on ne mis reprendra pas, la prochaine fois, je n'irai pas à Caswell Hotel!!!

2.92.9

IT
Family with older children
Germany, Oct 2006

Meine Tochter und ich waren vom 10. Okt. bis 11. Oktober 2006 in diesem Hotel. Das Hotel liegt sehr schön zentral in einer ruhigen und gepflegten Gegend. Der nächste U-Bahnhof Pimlico liegt ca. 5 Minuten entfernt. Im Hotel wird man mäßig nett begrüsst, zahlen muss man entgegen der Geschäftsbedingungen mit Kreditkarte. Der Eigentümer des Hotels war da sehr eindringlich. Das Hotel selbst ist einfachst ausgestattet mit Möbeln, die selbst auf dem Flohmarkt Abnahmeschwierigkeiten hätten. Unser Zimmer lag im Keller, mit einem nicht überdachten Gang durch den Hof.Der Hof selbst war sehr vollgestellt mit Gerümpel. Die Toilette und Dusche (getrennt und superminni) lagen im Haus, so dass man immer erst einmal ins Freie musste, um auf die Toilette gehen zu können. Beide Einrichtungen waren durchaus sauber, aber schon mehrere Jahrzehnte alt. Wenn man bei uns im Bett lag und die Geräusche langsam leiser wurden, konnte man im 3-Minuten Takt die U-Bahn unter sich langfahren hören und spüren (es fehlte nicht viel und unser klappriges Bett hätte sich im Takt mitbewegt). Die Wände zum Nachbarzimmer waren rigipsdünn und die Gruppe Mädels, die spät nachts (ihnen sei es ehrlich gegönnt) zurückkamen konnte man selbst bei Flüsterton gut verstehen, auch wenn ich die Sprache leider nicht konnte. Das Frühstückszimmer liegt ebenfalls im Keller und ist ganz im Stil des restlichen Hauses eingerichtet. Das Frühstück ist nur etwas für Naschkatzen, salzigen Aufstrich, etc. gab es nicht. Es gibt dafür anständigen Kaffee und Orangensaft. Und für einen Tag tut es auch Toast mit Butter. Interessant war jedenfalls, dass neben uns ein englisches Pärchen saß, das nach 5 Minuten fluchtartig den Raum verließ, der Mann schien etwas pingelig zu sein. Ansonsten war das Publikum jung und nett. Und für eine Nacht war es o.k., aber mehr auch nicht.

5.65.6

Niamh Wynne
Young couple
Ireland, Oct 2006

The hotel was cleanish - not spotless. The quality of the rooms left a lot to be desired. The room we were in was badly in need of maintenance and a paint job. The beds are soft and lumpy so we both woke up with back pain. The service however was excellent, we were well looked after by the staff. 5* service in a 1* establishment. Close to Victoria Station, 24 hour shop 5 minutes walk away. Maybe I'm just not used to London prices and hotel standards, I felt that it wasn't value for money, but it was the cheapest in the area.

7.47.4

RS
Young couple
Italy, Sep 2006

clean,small,rather old room; helpful and kind staff; plentiful continental breakfasts

8.68.6

GEORGIA THEODOROU
Family with older children
United Kingdom, Aug 2006

It was clean, and the people very nice. the hotel old, very old and it was easy to note this. the fact that it was clean made you to ignore the bad condition of the walls. I don't regret for going there. There where good people, very polite.

6.06.0

YT
Young couple
United Kingdom, Aug 2006

It is really small, especially the bothroom. However it is tidy and clean. If you do not mind the spacial straitness, then it could be a choice with an acceptable price.

9.49.4

Guerriero Ingrid
friends
France, Jul 2006

En plus d'être un hotel très bien situé, celui-ci offre une qualité de confort et de service tès appréciables et agréables. Notre chambre (triple ensuite) était très spacieuse et confortable. Le seule reproche que je ferais serait le petit déjeuner continental proposé au lieu d'un vrai breackfeast anglais.Je recommande vraiment cette hotel pour quiconque désire découvrir Londres.

7.17.1

KS

Poland, Jul 2006

ADVENTAGES: location, relation quality vs. price, nice and helpful staff, frigo in the room. DISADVENTAGES: extremly thin walls, 'bathroom' very small, just a plastic box added in a corner of the room many years ago, problem with closing tha bath doors. Generally: very nice stay :) I would definitely return.

7.37.3

Margaret Rawson
Mature couple
USA, Jun 2006

Trying to find the location was difficult-we finally asked police who directed us to it. The map doesn't show it accurately. The location was great--easy walk to Victoria Sta.(about 5 blocks).Carpet was worn, and bathroom was tiny, but neighborhood good and safe. Rooms facing the street are best.

6.76.7

Chris Hillas
Family with young children
Australia, Jun 2006

I found this hotel to be comfortable however it is definitely not a new hotel and looks a bit tired. The shower was incredible small. Good location to Victoria Station which has the tube, train, bus links to airports and (England/London) bus tours. The Internet price I paid was 40 pounds for a twin. This compared to 65 pounds if you arrive without a booking.

0.70.7

DJ
Young couple
USA, Jun 2006

room were dark, old and musty. shower and bathroom were small, but clean. for the price we paid, we expected much better. very hard to find, directions inadequate. warning, they charge your account for the first night before you get there and if you refuse the room, you don't get a refund! would not recommend and will not stay there again.

7.07.0

SILVIA ANDREU
Heterosexual Couple
Spain, Jun 2006

la estada en este hotel fue buena, los 2 de recepcion que vimos agradables y correctos, el mismo dia que nos ibamos al dejar la habitación nos guardaron las maletas, cosa que agradecimos enormemente. La habitacion teniamos la 10, con banyo, una neverita muy útil para ir manteniendo fresco lo que compravamos en el super de delante, tv, baño con ducha correcto. En general es todo un tanto viejo y convendria reformar, pero estuvimos y dormimos muy bien. El desayuno tb nos gusto, zumo naranja, cereales, café o te, tostadas o crossant.

7.57.5

Gema Fernandez
Heterosexual Couple
Spain, Jun 2006

Habitaciones Limpias aunque pequeñas. Zona tranquila y cerca del centro. Para nosotros, la relación calidad precio para ser Londres está bastante bien. Sorprendentemente, se las apañan para cobrarte siempre algo más de lo que figura en la web.. Room clean and small. Quiet and near from london center. You get what you pay for. Prices seem to increase each time you confirm with the hotel..

6.86.8

DD
Heterosexual Couple
Italy, Jun 2006

L'hotel è un pò squallido ma le lenzuola ed il bagno erano puliti. Tutto sommato visto il rapporto qualità/prezzo ci tornerei

1010

Linda D'Angelo
Group of friends
Italy, May 2006

I have found the best hotel in London for my stayings there. Close to Victoria station, that means easy to go everywhere, very cheap but fantastic quality, breakfast is excellent and even if you have to share toilet and shower they're very clean.

9.29.2

Janel Gracey
Heterosexual Couple
USA, May 2006

Caswell Hotel was great for the money, excellent location, close to everything. Clean and breakfast included was nice. Manager was nice and very helpful!

5.65.6

Christian GUINCHARD
Family Group
France, May 2006

TOO SMALL. All is small: the bedroom, the shower, the reception office, the room for breakfast. Except it, people are nice. It's near Victoria.

9.49.4

Alan Jones
Single leisure traveller
United Kingdom, Apr 2006

I found that during my stay, that it was polite and freindly, the staff were very helpful. I would recommend anyone to stay there.

7.27.2

Andrea Colmelet
Heterosexual Couple
Italy, Apr 2006

As the avarage price to sleep in london is very high I believe that this b&b is ok. Don't expect to find a very lovely place, the outside is very much better then the inside, but anyway it is clean, in a good position, open 24 hours a day and people are kind. It is a good basis to visit the city, but if you're looking for a beautiful place to rest, it is not this one.

6.76.7

GD
Heterosexual Couple
Italy, Apr 2006

Non male, ma nella stessa zona ci sono numerosi alberghi che, più o meno a parità di servizi offerti, costano decisamente meno.

2.42.4

MA
Not Specified
Italy, Apr 2006

I can't define it an hotel.

6.26.2

CP
Not Specified
USA, Feb 2006

The rooms were small, as expected. The bathroon was extremely small and it smelled. The coffee and tea make did not work, the carpet was dirty and furniture was very old. The staff was nice and helpful and the location could not be better.

4.24.2

NX
Group
China, Feb 2006

the location is ok,but the public toilet and showroom is very small ,very narrow.

7.17.1

AV
Single corporate traveller
Italy, Feb 2006

Even if not specified during reservation, the room had not bathroom inside. It was in commun in the corridor.

4.84.8

Patrick Toucas
Not Specified
France, Feb 2006

The breakfast was minimal. The possibility of drinking tea in rooms is a good thing.

6.26.2

Tania Vicario Valencia
Heterosexual Couple
Spain, Feb 2006

El sitio esta bien. No es que sea nada de l otro mundo, pero para dormir y eso, genial... El baño y la ducha comunitarios son muy pequeños, pero estas limpios. las habitaciones no son especialmnte grandes, pero el colchon no te deja la espalda echa polvo, lo cual se agradece... Y el desayuno esta bien.

5.25.2

Peter Stielert
Heterosexual Couple
Germany, Feb 2006

Heruntergekommenes Haus, stark renovierungsbedürftig. In den letzten 40 Jahren sind wohl nur die minikleinen Duschen gemacht worden - Fenster, Tapeten und Treppenhäuser wohl nicht. Duschen und WC auf Zwischenetagen. Zimmer klein, aber sauber. Überfüllter Frühstücksraum im Keller, Frühstück selbst okay. Angenehm: Heißwasserkocher mit Tees auf dem Zimmer. Super: Die Lage - zentral und ruhig.

7.97.9

Jorann Hallingstad
Single leisure traveller
Norway, Jan 2006

Excellent location, very close to Victoria tube station, even closer to Pimlico. Very quiet street. The hotel is old and the interior is far from new, but at that price you can't expect anything else. The shower in the hall is very small, and it takes a while for the water to get hot. Patience is needed! Overall, I would stay here again. Nice and polite staff.

6.16.1

JM
Group
Spain, Jan 2006

el hostel estaba limpio, eso si era viejo y le faltaba un poco de mantenimiento, espero que no os toque la habitación nº1, porque para acceder a ella hay que entrar por el patio interior, nos salio bien de precio y como no nos toco la habitacion 1, muy bien,.... el desayuno (zumo, cafe, te, tostadas o croasanes, tambien hay cereales y manzanas). la localización de Venere es incorrecta, la correcta esta www.hostellondon.com, esta a 5 min andando de la estacion Victoria (zona pimlico). antes del viaje yo me puse en contacto con ellos por e-mail, y contestaron rapidamente....

6.66.6

Claudia Fallini
Heterosexual Couple
Italy, Jan 2006

Rooms are very small. Bathroom and shower are not inside the room, but are clean.

4.34.3

YVES LE CORRE
Couple with children
France, Jan 2006

Outside the 4 person-room there ist a bright light and you cannot have the darkness in the room at night to sleep ! The shower next the room ist very bad (too small and water most of the time cold). The breakfast ist ok, and the welcoming ist ok. A French Family

How to reach Caswell Hotel

By airplane
The Caswell Hotel is situated in the heart of Westminster, only a few minutes walk from Victoria rail and coach station. Victoria Station is easily accessible from London's two main airports.
A 30 minute express train service runs from London Gatwick Airport to Victoria Station, four times per hour.
The hotel can be reached from Heathrow Airport by using the express service to London Paddington Station and then the underground line to Victoria Station.
Coach services to and from Victoria Coach Station provide good and affordable links to the rest of the country and London Stansted Airport.

Transport Services Caswell Hotel

There is a public car park within 8 minutes walk of the hotel.


Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
guests may check in at any time after 1 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE

Breakfast is included in the price.

CANCELLATION POLICY
We will take first night amount as a deposit from your card, 48 hours prior to your arrival, which will be non-refundable in case of late cancellation or no show. We would like to verify the card details personally on arrival. Please also note that booking for 6 nights or more we will charge your card straight away for two nights and in the case of cancellation that will not be refundable and its depends on your lengths of your stay.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 1-408-916-9102