Hotel Vip Eden - Lisbon

All in all a pleasant stay, Minor technical defects in the bathroom. Our apartment could use a fundamental repair of the toilet and not just some sealing . Spectacular breakfast room, but unnecessary noisy handling of the dishes by the staff.

This march we stayed at Lisboa for a week at Vip Eden. Well, it's a decent, but a bit old hotel, quite okay for aprice we paid. Wonderful central location, but cab't say there was a lot of noise outside. We didn't take breakfasts, thought, they were overpriced.

The hotel room was small but everything was well appointed. We even got a tiny kitchenette with a mini dishwasher. The room was spotless and even though it faced the street therre was no traffic noise. The best part though was that the bus stop from the airport was right at the door and it only cost 3.5 euro on the airport bus. The hop o. Hop off bus stop was just across the road. The terrace was closed for renovations but we went up for a look and the views were stunning. I think the reins are complete now. Lots of shops and restaurants very close by, I will stay there again for sure

Everything was great but the parking which is the problem for the whole Lisbon and 15 euros for 24 hours wi-fi.

Excellent location and the views from the Roof Terrace are amazing. We agree with other reviews - breakfast was disappointing don't bother - there are plenty of bars and cafes to choose from just outside.

The location of the hotel is perfect if you want to live in the centre of Lisbon close to communications and restaurants. We had a very spacious room with kitchenette for a reasonable price. The teracce and swimming pool at the roof is a nice refuge after spending the day in the city. The breakfast is OK, but for that price I would rather recommend to eat at one of the nearby cafes - we liked the baguette shop at Rossio square.

The swimming pool with the great view on the roof top is just amazing!!!! and location is great, very central and easy from the airport. one suggestion: add some mirrors in the bedroom and/or living room, would be easier than having to go to the bathroom while 4 sharing the appartment.

The unic problem was no car parking

I was 4 days and I can say that the hotel is located in a privileged location, close to metro, trains, buses. The site is very central and safe. You can enjoy of your pool on the terrace. Strongly recommended, I will repeat.

Nice stay, close to the old center of town. The bus stop from airport is just in front of the Hotel. Perfect for a short journey. Not so charming but excellent ratio price/quality.

Cleaning is horrible.They don´t give you daily shampoo,soaps,etc. Even if you complain about the cleaness of the room they don´t come to make it!!! There wasn´t water to have a shower in the morning and no lights to make the lift work.We need to come down from the 6th floor carring lots of luggage withouth any help. Choose something better in Lisbon.

Central location.staff very nice.i asked for a nice room because was a birthday celebration and i was given a top floor room with amazing views.reccomended.

My husband and I went to Lisbon to celebrate our first anniversary. We specifically requested a room with a double bed and a view, but the bed was the most important. Upon arrival to the room the view was amazing but we had 2 single beds. Upon stating that this was not what we'd asked for and that we'd like a room change, the man behind the counter was quite rude and snide and informed us that it wasn't possible. He only relented when I informed him we would be checking out and requiring a refund for the remaining days. We were placed in a double room which was fine. The location was amazing and was close to everything, but I wouldn't go here for a romantic get-away. I probably wouldn't stay here again.

I've given VIP Eden a low overall score because the air conditioning was extremely poor. As it was 25C on the streets at midnight & the air conditioning blew out warm air the hotel room was extremely warm which made sleeping very difficult. The hotel is well situated as it's on the airport bus route & should you wish to travel to Sintra the railway station is very close. I would only return to this hotel if I knew that the air conditioning worked properly.

Lo mejor su ubicación.

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Although a nice property, it is not worthy of four stars. Great location with Metro and Aerobus practically at the front door. Friendly helpful staff. My room was a studio apartment with kitchen facilities and a new large flatscreen tv. Nice rooftop bar and pool.

In the center of town, in a nice and tidy area, with professional employees and good services offered; rich breakfast in terrace when sunny, inside when rainy (the terrace has a swimmingpool too).

Hotel was very convenient for sightseeing, public transportation and restaurants. We were given excellent advice by hotel desk about sightseeing. There was a well equipped kitchen with all cookware and dishes needed, as well as a nearby grocery store. The room was quite comfortable for us, traveling with our adult son. The roof terrace and pool had gorgeous views of the city. I can't believe there was another hotel in Lisbon with such value.

The people at front desk seemed lost all the time. You would wait forever to be helped. But I got a room immediately, even that I arrived before check in time. Other people that arrived with me had to wait for the check in time. Maybe knowing that you reserved with Venere push them to go an extra mile. I had this impression in all hotels I went (thru Venere). Wifi was broken in all the hotel but they kept selling wifi cards at 3E/h. I had a call and had to go down to the lobby to answer since they were not able to transfer it to my room. In the room, the carpet and bed cover didn't inspire a clean room. Metro is right in front of the hotel, which helps a lot. The pool is beautiful but small, so when I got there, there was no chair for me so, I left. The view from the pool is great. You can see the whole city. Great restaurants are just across the street. Also a lot of touristic places are easy to access from the hotel.

Trés bon hotel super bien situé dans Lisbonne! en plein centre. Rien à redire. studio trés spacieux. (Environ 30 metres carrés). propre et tres bien agencé. juste un petit conseil qui n'engage que nous: penser a prendre l'option coffre fort dans le studio. eviter de laisser choses de valeurs a vue (des femmes de chambres) ...hotel trés calme. la clim marchait tres bien. tout s'est bien passé.

Some of the upholstery particularly the convertible sofa was very poor. The room was tired looking. Not great value for money.

El check in se realiza a las 15 horas, lo cual es muy tarde. Te ofrecen guardar el equipaje en un cuarto sin ninguna seguridad. La habitaci´´on es amplia, nueva y muy bien equipada pero necesita un buen repaso de mantenimiento: pintura, etc. La localizaci´´on es excelente en pleno centro de Lisboa. La terraza y su piscina tienen unas vistas magn´´ificas de laciudad. Sin lugar a dudas intentar´´e alojarme en el mismo sitio si vuelvo con mi familia a Lisboa.

Ottimo hotel per posizione, tranquillità e pulizia delle camere. Aree comuni e zone conversazione quasi inesistenti, manca un bar alla reception.

The second bed is not correct for sleep Not climatisation in chambers, obliged open windows with the sound of circulation Demangeaison and irritation with the sheets Too hard mattress for sleep Kitchen sink and ground of the unfit bathroom

The swimming pool on the roof is awesome. The kitchenette in the room is very convenient, room and bathroom are spacious. The only thing that should be improved is the competence and kindness of the employees in the reception. First of all, they never replied to my e-mail with quite an important question (and there was no answer on the website), second, when I asked about a specific address in Lisbon a man just told me that he didn't know and that I should go to the tourist office (there have no maps in the hotel or no google maps on their computer?!), third, when I was leaving my luggage after the arrival nobody even asked me for ID. So I guess anyone can enter the storage. This is certainly not the service I expect in the 4* hotel.

The hotel has an excellent location. although they appeared a bit short staffed they were friendly and helpful. The phones went out for several days but I assume that is the kind of thing that could happen anywhere. Beautiful neighborhood for visiting Lisbon and a very good value

I can only recommned this hotel. Perhaps it is not up to the fourth star, but the personnel do their job, the hotel is clean, and in a perfect spot for a reasonable price. Apeartments are particularly handy, as you can bring your own food and drink, and actually feel at home.

Nice frontage of the building, good renovation and transformation into hotel, poor design of each floor (too dark), poor furnishment of rooms. Most important comment: very bad service and arrogant people. Room price announced in the cabinet is from 70 to 250 Euro. The price of 70 Euro is more then enough and even expensive compare to other hotels.

My only concern was the lack of security in the locker room. Anybody can ask for the key in reception entry there and take anything without staff surveillance.

An excellente well located hotel but needs some arrengement.

Breakfast buffet really poor. I would rate this hotel 3 stars, instead 4.

The terrace has a gorgeous view.The surroundings are excellent. The Staff are competent but not very welcoming.Public areas are gloomy, especially at floors.

Ideally located for sightsseing Lisbon.

Very beautiful hotel, perfectely located in the heart of Lisbon; it's behind Rossio Square and, in a very short time, you can get to Alfama or Barrio Alto. We're a family of 4 persons and we had a very confortable apartment, clean and very quiet. The breakfast location on the wonderful terrace is fantastic, only the price of breakfast is a little expensive (but near the hotel you can find a lot of nice coffee bars). We recommend this hotel: If we came back to Lisbon, we would choose it again.

The constant blowing of the air in the tubes of the airco made it quite difficult to sleep. So don't forget airplugs. But it is an excellent location and very central.

Lo mejor del hotel es la situación. Las habitación tiene una calidad/precio inmejorable. Lo peor fué el servicio de cafeteria, muy mal. Por las mañanas en el desayuno las camareras no recogían las mesas, y en cuanto te levantabas, las palomas empezaban a atarcar los restos de comida que quedaban en la mesa.

This was a terrible hotel, the bab'ys bed was very bad, the room was cold... the only positive thing is that the hotel is well situated, well at night is not that secure...actualy we stayd only one night and changed of hotel, for the same price you have "hotel marques de pombal" hou is much much better. go to "hotel marques de pombal" the metro is just next door , they have' it also here in venere.com

GREAT LOCATION, WALK TO EVERYTHING

GREAT LOCATION

Venere services has been very good. We spend 5 days in Lisbon in VIP Eden Aparthotel. The situation of the hotel is fantastic. You can go to everyplace and also railway stations to Sintra and to beaches are nearby. I only missed that bar-restaurant was not open all day to drink or eat something at afternoon to enjoy the view.

Stayed here for 3 nights. Not the best hotel in the world, but not the worst either. Staff were pleaseant and courteous. The location is superb. Metro right outside the door. Bus Connetions nearby. Airport bus acroos the road. Railway station within 100M of the front door. If you are here to see Lisbon, rather than use a hotel and all its facilities, this hotel is a good bet. Could do with some modernisation though, especially the dull and dreary room corridors.

It's not a 4 stars hotel as per European standards...3 stars the best. The rooms need to be refreshed urgently. The very positif point is location.

Hotel muy bonito y bien situado, lo recomiendo, con niños por su calidad en los apartamentos

Hotel idéalement placé, arrêt de bus venant de l'aéroport , en plein centre ville, très agréable. Etant sensible au bruit, l'hotel est très bien insonorisé malgré la place très passante avec des bus, voitures et camions. A noter le check in se fait à 15h00 et non 12h comme indiqué. Superbe terrasse au dernier étage, la piscine même si elle est petite, reste très agréable et vivifiante car pas forcément chauffée!!!

The hotel is situated very nice in Lisbon. But the impression of the property is that it need to be "freshen up"... some more cleaing by the pool and public places would also be good for the impression. In total we like it very much, but where it is situated play a very important role in this satisfaction...

How can you dare rate this hotel a 4 star?? It was a 2-3 stars maximum. The worst was the bad quality of the rooms (toilets leeking, air conditioning not working because "too many people in the hotel" as we were told by the receptionist at 3 o'clock in the morning when we couldn't sleep because of the heat...) Very expensive too for what it was! Moreover, informations indicated by Venere.com when we booked were wrong: time of check-in was 3 pm and not 12am. The price of the breakfast was 7,5E instead of 5... Everything went wrong. I don't recommend this hotel, unless it cost 50E but not 95 as I paid

An excellent stay overall but reception staff need to go on a charm course. The room on the ninth floor was lovely with excellent views.

Good quality of the hotel and service. Perfect location in the Center of Lisboa. Parking fee in the public garage close to the hotel for 1 night 22 €.

Excellent situation in the very center of the city, near all accomodations and very quiet. Very spacious room and very low price for a family.

Besides loud noises at night coming from the swimming pool above our bedroom, everything was great.

Hotel is surely not a 4 star as proclaimed. Infact it is even worse then 2 star. Most of the furnishing is very old and breaking at most of the places. Space in the rooms is very less. Infact we had to change the room as the furnishings were broken. Without making a noise you cannot get a decent service. Only advantage is that it is in city center. Poor maintenance cannot be defended by even the hotel employees.

The best advantage of this hotel is to be located at the most central place of Lisbon. Other positive points are the architecture of the building (old theater renovated), and the breakfast room at the top of the hotel with a gorgeous view on whole Lisbon. As usual in Portugal, children are more than welcome !

Just one thing; during the breakfast , the 2 employees behind the counter where speaking and laughing a little bit too loud for an hotel of this quality! and the coffee was not good! So it was very pleasant to prepare his own good coffee! But a good hotel with a very good location in lisboa.

We liked to stay in this hotel as it is very central. The view is nice, too. Some of the reception people were not really qualified and slow. But we would go back to this hotel as the price is in very good relation to the product plus we liked the kitchen in our room.

Very good location,reserved a double room and only twin bed was provided

We stay in Lisbon for a quick holiday 3 days (long weekend). The Hotel is in the centre of Lisbon and it's the best placement you can wish. Very near to all attrattive. It's very simple to reach the hotel by catching the AeroBus directly from Airport (3 euro). With the same ticket you can use the Bus,Elevator for 24h. The hotel was clean and the info given by the reception was great. The breakfast is not very great compared to the 5 extra euro requested fot it. Anyway the breakfast rating is 6/7. Summary: If you looking for a Hotel located in the centre, not expensive and easily reachable ... choose this one. Enjoy yourself! Daniele

I was surprised that this was working so well. We had a very nice stay, nice apartment - 2 rooms for 4 persons. I would definitely stay there again, should I visit Lisabon, and gladly recommend it.

Hotel in ottima posizione con totale assenza di pulizia delle camere; Camere strette e lunghe tali da non ospitare i comodini da notte, per cui è stato necessario avvalersi di una sedia. Nonostante la colazione fosse un extra da 5 € a testa era assai scarsa e poco assortita. le parti comuni Hall e sala per la colazione erano di dimensioni insufficienti. Molto buona invece la collocazione in zona centrale e veramente bella la terrazza panoramica.

Some equipment of the room were a little damaged but except that room was very clean and spacious

OK pour un 4 étoiles il y a quelques détails qui chiffonnent - mais quelle vue depuis la terrasse !! le rapport qualité/emplacement/prix est super intéressant, depuis l'hôtel on peut faire tout Lisbonne à pied. à recommander pour ces raisons!

We are very pleased with this hotel althouh it was a little pricy. But it is so convenience and friendly. It is specially good for family vacation since a family of four can stay together. Also, my kids loved the swiming pool on the roof. I highly recommend it.

Hi. We spent 4 days in Lisbon for our first wedding anniversary. Vip Eden offered us an excellent accomodation, quite, polite and so close to Metro Station (Restauradores). It was so easy to visit Lisbon starting from there. The room had also a very good kitchen inside. We reserved a room at 9th floor, because it offers the best view of Lisbon. On last morning we decided to have breakfast outside, on the top of the hotel, close to the swimming pool. We were really surprised to sea a seagull fly down to eat a couple of cakes from our dishes! Vip Eden will remain in our heart and, if we'll come back to Lisbon, we'll book again a room in it.

Un ottimo albergo situato al centro, davanti alla fermata del bus per l'aeroporto, vicino alla metropolitana. Non è molto "caratteristico", ma funzionale per chi ha poco tempo per visitare la città.

Arrived to be told that despite our reservation we could not stay as a leak from the pool had affected our room. Given another hotel in totally the wrong part of town. Do not actually believe their story and can only assume they over booked as the pool was still in use.

It was wrote that the hotel is at 3km from the plaça de industrias, but the distance is much more

In the heart of Lissabon. Phantastic location. I will recommend this hotel to all my friends

Excellent location in Lisboa!Good conection with all public transports.Personal is a very helpful and warm.

In an excellent location to reach the essential parts of this lovely city, I found this hotel to be both accomodating and convenient. My room had a little kitchen area in which breakfast and coffee were easily prepared. While the staff was slow at times to respond to specific needs (requiring at least two calls for a bottle opener), my overall experience of the hotel was very fine. I certainly would stay here again upon my return to Lisbon.

Teniendo en cuenta la situación y el elevado precio de los hoteles, en general, la relación calidad-precio es inmejorable. Ideal para ir con niños. El trato no es demasiado acogedor pero si muy correcto. El único defecto la limpieza y la falta de aparcamiento propio.

On the plus side; Fantastic location, right in the heart of Lisbon, metro station outside,7 out of 10 for the breakfast(which cost an extra €5, not bad for an all you can eat buffet).Beside the the main area for bars and cafes. Rooms were clean and bathrooms clean. Fantastic view in the morning from the breakfast balcony, great price. On the down side; small rooms, a bit noisy if you need to open the windows. All in all for the price this is fantastic value and I will stay there again. Just to note, Lisbon really makes an effort to light up it's streets at Christmas time and this made the trip all the more special.

Un gros problème dans cet hotel par ailleurs confortable à deux reprises alors que nous avions retenu pour trois nuits j'ai du appeler la reception car è 17 heures les chambres n'avaient pas été faites Pagaille pour le petit déjeuner le dimanche 30 Octobre ( peut-être le changement d'heure

A studio, with a very nice little kitchen and bathroom. But the "room" was very small, just enough space for a bed and a table with 2 chairs.

I stayed here in Oct 04, I had booked 2 studios but there were none available so we got a free upgrade to 2 bedroom apts. Hotel was great value for money, clean and tidy, the rooms were very big. Its in a great location, just a few mins walk (up hill) to the Bairro Alto thats full of bars and restuarants. Would definately stay here again.

We had a beautiful stay in this monumental, very central and high quality hotel. We would absolutely advise this hotel to anybody who wants to visit Lisbon.

Very central and close to places to visit. Clean. Breakfast was not good.

Very polite staff on reception and cafeteria. good service to change towels very day and to get extra towel for the pool.

The hotel is in a central position in Baixa. The employers are very kind and competent. If you are booking an accomodation for a few days holiday in Lisbon I advise you sincerely this hotel.

Installée dans un ancien theatre, cette résidence hotel est absolument parfaite. Situation centrale parfaite, bus et métro à 10m de la porte. Tout est neuf dedans, cuisine bien equipée, chambre climatisée avec TV et Hifi ! Service d'hotel pratique : lit refait, serviette fourni, poubelle cuisine vidée ... Attention 89€/nuit, c'est du haut de gamme à Lisbonne (4* quand meme), mais pour 2 francais c'est pas si cher que ca. La terrasse donne une vue hallucinante sur la ville. Y'a meme une piscine, mais il faut reconnaitre qu'elle toute petite. Bref, un excellent souvenir que je conseille à tout le monde.

Very good hotel , ideal place to visit Lisbon: metro and bus just in front of the hotel and a superb vue of lisbonn from the terrasse with the sweming pool on the top of the hotel.

As requested, when booking, we had a room with a view, on 9th floor and it totally lived up to our expectations. Staff were friendly, efficient and helpful. Initial problem with microwave was quickly sorted. Location was great - very convenient for walking and public transport.

Great view from the roof terrace over Lisbon!

VIP Eden was indeed very good value for money and very well located. It's roof area and pool are a huge asset. The only disappointment was that we couldn't park nearby and noone helped us with our luggage which at the end of a long trip in a new city is an appreciated service. A helpful doorman/concierge would have very good. It is worth noting that we did not find VIP Eden in any accomodation lists because they only listed 'hotels' not 'aparthotels'. We only found it because it was part of a travel description of the Plc da Restauradores - because of its architecture.

Great location, close to metro, tourist info office and center of Lisbon. Stunning rooftop terrace, friendly competent staff. Room a little small but nice kitchenette and great value for money. Highly recommend.

Great position, very convenient for city centre and public transport for further afield. Staff always friendly and helpful. Could not fault the room. Enjoyed some time by the pool on the roof.

My wife and I spent four nights at this aparthotel in May and would rate it as excellent value for money. Friendly, helpful competent staff. Spacious well equipped room with great views of the city - if you are on an upper floor. Lovely art deco building in superb central location and large roof top terrace and pool. Apart from a non-functioning remote for the tv it's difficult to come up with a gripe about this place. Will certainly stay here again necxt time we are in Lisbon.

The hotel is centrally located, within walking distance to sites and public transportation. The staff was friendly, and the room was very cosy. I would definitely stay there again.

Buen hotel a precio adecuado. Muy centrico y funcional. Limpio y amplio. Esplendida terraza con piscina con excelentes vistas. Muy recomendable tanto para estancias cortas como largas por su cocina limpia y completa

Excellent location, helpful staff, great hotel. Only one bad point and that was that the bar was closed in the afternoon.

Really nice place to stay, in the center . Breakfast (buffet) for 5 euros/p.and splendid view. The bar on the top was not open on the evening(but beginning of may so early in the season). Trés bel endroit au centre ville. Magnifique vue depuis le toit. Personnel trés agréable.

This Hotel is could not be in a better location with easy access to buses, trains, trams and metro. Plenty of eating places and bars close by. We found the hotel staff extremely helpful and the room size was adequate for two persons. The room has a small kitchen with cooker, microwave, fridge, dishwasher, toaster and kettle. Rooms on the ninth floor also have balconies. A room safe is also provided free of charge. Best of all is the hotel roof terrace complete with a small swimming pool and stunning views over Lisbon. If you are looking for a reasonably priced hotel in the heart of Lisbon you will find this one hard to beat.

The hotel is very well situated right next to the tourist information center and to Barrio Alto. Great view over the city from the breakfast area! Bus connection to airport and Metro station right in front of the door. We were glad to have choosen this hotel.

Pleasant stay in a pleasant hotel located in the heart of the city. Breakfast is not included but is possible to have it in a little brakfast room where you must queue up for minutes.

Very good choice for your stay in Lisbon!

Perfect location to visit the city. The Aerobus, from airport, stop at Restauradores, in front at the hotel. Room with kitchen, spacious and clean. Very good relation quality/price!

This is a marvelous hotel! It could not be better situated. Management and service are top drawer. My only complaint: I didn't like finding a condom wrapper from a previous guest under the bed. The rooms were otherwise spotless. Breakfast offering should include real orange juice and muesli, like other hotels. I would definitely return to Vip Eden!

Excellent value ! And what a pleasure to have your breakfast on the terrasse roof, the rising sun warming you. Central localisation, clean and spacious room, usefull kitchen. We definitly recommend !

Nice place to stay and very well located,The personnal was very helpfull and nice. Rapport price/quality is excellent. The studio is very comfortable for two kids and two adults. I warmly recommend it.

Friendly multilingual welcome; small but nice and clean room; wonderful breakfast terrasse with superherb view to the castle and over the city; good price-value relation

Perfect location for exploring Lisbon. Pool looked very inviting too but probably more use in the Summer!! Helpful staff and great value for money.