Hotel Mundial - Lisbon

Ok stay. Not so OK surroundings: Prostitutes on the street corners at 16:00 hours.

Welcoming staff was great, room nice, bathroom big but couldn't get steady warm water. Area seedy but close to everything. Had to extend 1 extra night and informed them the day I arrived. On the extra night came back to the hotel and the room was uncleaned, called reception and they told me rudely the room was not extended. All the male staff was rude while all the female was nice

A very nice and welcoming hotel in the heart of Lisbon, with excellent and competent staff that would do everything to help you. The rooms are clean and some of them are located away from the traffic overlooking the famous ST. George Castle. The breakfast buffet is excellent. This is our second stay in Mundial, and this time we had the pleasure to choose the suite on the top floor, which is a spacious room with excellent panoramic view to the Castle and the river. We certainly would consider Mundial again next time we visit Lisbon.

Good hotel, maybe rooms need a renovation. Good location. Parking and breakfast included.

Excellent starting (and ending) point for quick exploring the city (we had to make it in 5days od our stay). Tram station in front of the hotel, and several other means of transport, including subway, public buses and special touring buses stop near-by. Walking distance to city centre (Baixa). Breakfasts were little bit monotonous, but acceptable. Overall scoring :) very good with small exception for noise level which is a price for location in city centre. For people exhausted with all day exploration would be a minor issue.

Good location good view and nice holliday

Popular Tram Nr 28 starts from the square outside the Hotel. Rossio Station, from where trains for Sintra and Cabo Da Roca start (You can't miss this visit!) is only 200mt far. At lunch Hotel offers a cheap touristic menù too (very good coocking).

Very nice hotel in the very hart of the Lisboa. Nice rooms, excelent breakfast and free of charge secure parking.

We had a very good stay during our three days in Lisboa. I would like to strongly suggest this hotel to all people. Furthermore, with aerobus, it is extremly easy to reach the hotel from airport.

A good hotel, with all the features you need. Superb view of the city from the bar on 9th floor It's an "executive" one, maybe with a lack of personality. But, most of all, very very well located, 200 metres from Rossio : that allows you to reach quite every main site in the city by foot

I'm easy to please but its location is all the Mundial has going for it. The staff makes an effort to be assistful - but they dispense non-stop misinformation - with a smile. The doormen are kooks. The rooms have serious air-conditioning deficiencies - we had to change rooms three times during a three day stay to get a room that didn't require us to open the window - and it was in the mid 80's outside. Only extreme persistence got us past their lip service about sending maintenance personnel and adjusting their computer - all bull. Find a different hotel nearby. Definitely consider the Via Graca for dinner. First class food, waitering and view.

Wide selection of breakfast buffet, close to all the good shops and away from the other Hotel areas. Close enough to walk to all the major attractions, friendly personable staff willing to openly share local knowledge which is not bad at all considering the size of the Hotel, I think it has like 700 rooms. Would recommend to anyone, great for families too.

It was the first time I stayed at Hotel Mundial and I have to say that it worths staying there. I am happy though that I found an offer, I wouldn't have payed its full price. Staff quality is the downside of the hotel, mostly the reception that is totally the oposite you to feel welcome. The breakfast is really great, however staff there should know (mostly in a 4 and 5 stars hotels!): you DO NOT start to clean up and arrange the restaurant while you still have people having the breakfast there! It is open until 10:30 AM, ok, 5 clients decide to come at 10:25. They eat until 11:00..that's it...wait for them to finish and go, don't make them feel unwelcome and in rush. The staff of the hotel is there because those turists/business people are paying!!!!!!!

Hotel Mundial meet my standard we have a nice room with exelent view on the castel and hotel have good parking free

+ Breakfast was really good. - There was only one Internet terminal. This was often out of order, and they did not manage to fix it.

As it was a special occasion for us the hotel gave us a free ugrade to one of the best rooms in the hotel which had a fabulous view of the castle - we were delighted. Excellent value for the rate we paid. Lots of choice at breakfast in nice bright room. Fantastic location.

Rooms on the street side are rather noisy. During earlier stays at this hotel, I had rooms on the rear side, which are quieter. The hotel is prefectly located for both tourism and professional activities.

Great place for a city break with friends. Good location and easy to visit places of interest. Breakfast buffet was plentiful and provided a good choice. Oceanarium - well worth a visit - red and green metro lines.

Very well located to visit the city. Lo mejor la ubicación en el centro de Lisboa

We found this hotel to be in an excellent position as it was very close to the central part of the city but the location was fairly peaceful.All the staff were very helpful and welcoming.Both restaurants in the hotel served excellent meals.We would certainly return.

A **-bathroom in a ***-room in a ****-hotel

Stayed one night with a small baby on our way home after 3 weeks in Portugal. Got a spacious and quiet room. Great hotel located in the city center. (Had no wireless Internet access in the rooms. They probably had a business center, but we never tried it).

I would recommend the Mundial, but at reception you will be greeted by a person who does not smile!! The bar personnel are very friendly. The restaurants are good. I appreciated the free parkiing. It is easy to get to the airport. Trolley #28 will take you through the old city near the castle. You can get the trolley near the front of the hotel. You should spend a day in the EXPO area of the city near the airport and the Oriente train station. We asked for a large double bed, but got a standard which was too small for two large adults. The area around the hotel is a bit seedy. The train service to Porto is good. It is difficult to get any travel advice at reception so bring your own travel guide.

We thought that the hotel was excellent apart from the breakfasts where the choice of fresh fruit was limited and the so called hot choices were invariably cold.

Our 3 night stay in a double room at Mundial was very satisfying in almost every way. There were only two exceptions; 1. The Varanda Restaurant: The hotel describes it as a "first grade restaurant", but this is not at all the case. Since the facilities and the service is very good, we were astonished to find that the food itself was such low quality. 2. This was a surprise trip for my wife, who did not know that a number of friends and relatives would show up as guests at the hotel. The head receptionist assured me that 'no inconvenient questions would be asked at our arrival'. But the first thing that happened at check-in was that the receptionist blew the whole secret by asking questions about our friends' arrival. Incredible!

Mundial offers great value for the money. It is not a charming hotel, but a big and fairly modern one with most of the facilities you need. Great view from many of the rooms. Very nice breakfast buffet. And the location is very practical, with walking distance to Bairro Alto. The small trams stop just outside the hotel and takes you to the Alfama area in a couple of minutes. BUT: Avoid the "gourmet" restaurant Varanda on the 8th floor!!! It looks very nice and the service is good, but the food is a total disaster.

Good location. But clear that this hotel caters to busloads and only releases surplus rooms to the general public thru services like Venere. Breakfast buffet was very good. Location in a somewhat shabby area (most of Lisbon is somewhat dated and recalls its socialist past), but not a long walk to some good shopping and access to tours etc. This was our first, trial trip to Lisbon and will be our last. Not much to appeal to us. Supposedly has great museums but we do not travel to visit museums. Driving in Lisbon is a disaster. Avoid if possible.

Good location, perfectly communicated. A bit impersonal but functional.

Hotel particulièrement bien situé par rapport aux transports en commun, excellent petit-déjeuner. Mais mauvais rapport qualité-prix pour le dîner, l'hotel communique sur la vue de la salle de restaurant mais le repas est très en dessous de la moyenne.

Apart from the fact that the first room we got the key for at check-in was already taken by someone else the hotel seems to be managed quite professionally. Our double-room was rather small but very well equipped (especially the bath-room) and kept. The big hotel is located conveniently midst in town, so most of the sightseeings are within walking distance. Overall a good address to stay in Lisbon.

For the third time we stayed at Hotel Mundial, and again the stay was exelent. Exept for one thing, our room was close to the elevator, and it could be a bit noicy. Hotel Mundial is our only alternativ i Lisboa !!

This was our second stay at Mundial, and we will surely use it next time as well. We were recomended the hotel by a Norwegian travelagency.

Nice hotel good situation if you don't take the street behind the hotel flooded with prostitutes. Rooms are very clean but not with all the commodities of a 4 star hotel.Stayed at the Quality Inn in Porto on the same trip and paid half the price of the Mundial for much better service and quality at this 3 star hotel.Beside the service when you arrive at the hotel for your luggage, this is not up-to standard for a 4 star hotel

This was an excellent hotel. The rooms were clean and a joy to be in. We had a balcony that overlooked a plaza. Great views and a pleasure to sit in the evenings. I would rate this hotel highly to all types of peope. A truely four-star property.

Hotel Mundial is perfectly located for a visit to all of the main touristic sites in Lisbon. We found the service at the reception to be slow, but all other staff was very helpful and responsive.

Very good location very near to the center of the city

Es un hotel muy céntrico y los servicios son buenos. En cuanto a tranquilidad, es posible que haya coincidido con una estancia en época de poco turismo, nos ha parecido tranquilo y la zona sin problemas, no había gente tan "extraña" como habíamos leido en algunas opiniones.

We were very pleased with the location. The room was fine and we would stay there again.

Good, somewhat chique hotel, in the right location in town.

Pretty good if bland modern hotel in great location near to Rossio and the train station. Fine buffet breakfast. Fairly quiet at night but the immediate area gets a little seedy after dark. Overall very good value for the price we paid. One general warning is that central Lisbon is overrun by pickpockets. Be especially careful around tourist attractions and getting off or on buses and trams.

PLS put your attention when You are parking the car at hotel parking. It is very dificcult to move your car during getting a place

Nice, clean, quiet room but staff at reception desk not overly helpful; location is in central Lisbon but I wouldn't recommend walking back to hotel after dark; good breakfast provided with room

This is a good quality tourist class hotel in a great location.

Great location, breakfast was good, rooms where clean and the view from the window excellent. I would recommend this hotel and if I have a reason to return to Lisbon then I would stay here again. Not a beggar, sunglasses seller in sight and no hash being offered outside!

Good location, but rather cold rooms i february. We had to change room once because of the low temterature, the hotel gave good service.

The hotel was very good value for money. WE enjoyed our stay. Had a very pleasant meal in the roof top restaurant which was good value for money. All in all a very pleasant stay in Lisbon. Would certainly stay at the Mundial again.

Very small room with small double bed, shower pressure was low and air conditioning was poor. Staff on front desk were rude but bar staff were very friendly. Location at night was dodgey and square opposite hotel was a definite NO NO. Overall would not go near this hotel again!

Very good location downtown.Excellent price for a triple room, very spacious and private between double and single.Would choose it again and recommend to friends. Generally: be aware of pickpockets in Lisbon!! My purse was stolen, and while in the police station, three more people came in with the same complaint.

I will indicate this hotel to any friend with only one advise :if you heve to come to the hotel late at nihgt pay atention to the peoples in the neighborhood

Excellent location right at the centre of the city. Walking distance to most of the sites of interests. Excellent buffet breakfast. Double glazing window blocked out most of the traffic noice. We booked through the internet and paid 87 Euro per night for a double room. We think it is value for money.