Hotel Metropole - Lisbon

Hotel: 3 stars

Praça Dom Pedro IV, 30 (Rossio) - 1100-200 Lisbon

1-408-916-9102

Double room from

€ 105 (Tax included)
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  • Average guest rating:
  • Sheila has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.18.1
  • 7.07.0
  • 8.08.0
  • 8.08.0
  • 9.49.4

 ‹‹ Its a perfect location + we love Deco and its a 5 mins walking from the sea, so lovely sea breeze too. Right on from all buses,trams and Metro too. Plus 3 mins...››

06 Jul 2006 read hotel reviews

About Hotel Metropole

hotel outside Hotel Metropole hotel outside Located on the Rossio Square, in the heart of historic Lisbon, the Métropole hotel enjoys a fantastic location, with the very best of this fascinating city at your doorstep.

Built in 1917, the property has since become a classic landmark hotel. Recent careful renovations have enhanced the charming and elegant setting of the 1920's, with original furnishings and modern amenities such as free Wi-Fi Internet Access, all in a warm and intimate ambience.

From the hotel you will enjoy exceptional views of Lisbon's main square, of the Castle of St. George, as well as of the the Alfama and Baixa districts.

The property is an excellent starting point for discovering the art and history of Old Lisbon, as nearly all points of major cultural interest and the glamorous downtown shopping area are within a short walking distance.

Guests will receive attentive personalized service from a highly competent staff.

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Location of Hotel Metropole, Lisbon

  • Hotel Metropole Praça Dom Pedro IV, 30 (Rossio) Lisbon

    City Area:Baixa - Alfama

  • Lisbon area: Baixa - Alfama

    Position of the zone in the city

  • Lisbon orientation map

    General map

DISTANCES
From the nearest airport: 4 km.
From the nearest railway station: Rossio, 1 minute on foot.
From the main railway station: Santa Apolonia, 5 minutes by taxi.

Rooms at Metropole

Hotel Metropole guest room double room Each of the guestrooms is unique and individually styled and decorated, varying in shape, layout and interior.

All of the accommodations feature private bathroom with hairdryer, air conditioning and heating, safe, satellite television, direct telephone line and mini bar.

Some of the rooms are specially equipped to welcome disabled guests.

  • Air conditioning
  • Cot available upon request
  • Direct dial phone
  • Facilities for disabled people
  • Hairdryer in room
  • Heating
  • Iron and ironing board available on request
  • Mini bar
  • Rooms with view available upon request
  • Safe
  • Satellite TV
  • Writing desk
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Breakfast at Metropole

A rich breakfast buffet is served in the restaurant from 7.30 to 10 a.m.

Hotel Facilities

  • Air conditioning
  • Credit card accepted
  • Entire property is air conditioned
  • Historic building
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • City guide
  • City maps
  • Front desk - 24 hour
  • Luggage room
  • Multilingual staff
  • Tourist information
  • Baby sitter
  • Internet/Email services
  • TV Room
  • Lounge bar
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Hotel Reviews Metropole

9.09.0

CA
Mature couple
United Kingdom, Mar 2009

Good centrally located hotel, very convenient for getting around and transport links. Lovely outlook overlooking square with fountains and castle in background. Friendly, well run hotel, would definitely recommend.

3.43.4

KM
Young couple
USA, Feb 2009

I stayed here for 2 Days I would not reccommend it . We Had a few problems .The rooms were hot and stuffy. The windows were locked shut . The air conditioning made an unbelieveable racket, so much that I could not sleep with it on . I had to turn it off, only to be kept awake with the hum of machinery from some other part of the hotel. Also my wife noticed that her personals had been rifled through. Not to sound like a complaining pain but the the maids were so unprofessional . In the morning they where laughing and talking so loudly while they did there work that I had to complain.And although we had a do not disturb sign hanging on the door knob, they tried several times to enter our room . We had to put on the chain to stop them from coming in. After several attemps to enter while my wife told that the room was still occupied, reception had the cheek to call our room to see if the maid could get in. All before 9:30 a:m.

6.86.8

DR
Single traveller
Italy, Jan 2009

When I checked in I received a room (no 22) which was facing the Rossio - it was really noisy and I asked if it would be possible to change. I received then a room at the back (no 55) which was quiter but had a terrible smell (probably a smoker room).

7.37.3

JC
Mature couple
United Kingdom, Jan 2009

The value for money would have been excellent but for the £ crashing vs. the € between booking and staying. The elegant hotel is perfectly positioned for a visit to Lisbon with easy walking access to major sites and public transpot. The welcome was professional but the room was not ready on time, this was not a problem as there was time for a coffee in the excellent cafe next door. The room was large and well appointed with fully working shower and bath (rarer than one might expect in southern Europe). I had to fix a glitch with the TV myself (it was over the Xmas holiday). The reception staff were universally friendly and helpful speaking excellent English. The euro-breakfast was generous and tasty served by friendly, if shy, staff.

9.09.0

JE
Mature couple
USA, Jan 2009

This hotel is in a simply fabulous square. With great views out the front balcony, it simply can't be beat. We stayed for two nights over New Years and couldn't ask for a better located hotel. Although I thought it odd, that most taxi drivers don't know where the hotel is. You must make sure they don't mistake Metropole for Metropolitan, which is the most common mistake we found and will take you out by the airport if you don't catch it, in time. Other than location, the rooms are a bit dated with older fixturing. Beyond that, they did have a plate of fruit in our room daily and also had a great common room with a bar and snacks as well as a bottle of port, to which you could help yourself. The cafe directly below is a great place for a coffee and the start to your day.

8.88.8

BS
Mature couple
Norway, Sep 2008

This is a hotel we would like to stay or should I say like to come back to.It was a romantic room with a marvelous view,french doors to a balcony.The bathroom was nice with lot of space.We spendt lots of time in the afternoons on the room,looking at the life on the streets and surrondings,and with something good in our glasses we made the hotel-room the best bar in town!!The service from the stab was exelent.They was kindly and helpful.Breakfast was nice and good!We will reconmand this hotel for our friends when they visit Lisbon.Thank you Metropole for a nice stay!!!

8.68.6

James Divers
Mature couple
United Kingdom, Jul 2008

A very nice, atmospheric hotel. The lobby and reception has a pre-or just post-war feel while still being up to date. Location is perfect and the view from rooms facing onto Rossio is superb. Despite the newly fitted (double-glazed?) windows it is still very noisy, especially when the street cleaners turn up, but this didn't seem to bother us. If you're sensitive ask for a room at the rear. One unusual problem comes from the fact that they maintain the old furniture. This gives character but - the beds are very short. I'm about 5'8" and my partner is about 5'6" and we just fit. If you're taller I recommend that you enquire first. Decent sized although fairly basic rooms, good bathroom and good breakfasts. If you want luxury look elsewhere, if you want well run, well maintained and a curious 30s/50s stylishness then it's great. We'll stay there again.

9.89.8

JM
Single traveller
USA, May 2008

We were very pleased with the hotel. We didn't realize that the Rossio square was that much of the center (we really just guessed at the location, but made a good choice!)

9.49.4

PA
Single traveller
USA, May 2008

Very pleasant stay -- the location and staff couldn't have been better!

9.59.5

GS
Mother and Daughter
USA, Jul 2007

This hotel was wonderful. It was centrally located and we walked everywhere. The staff was helpful and really great. The daily breakfast was good and everything was hot and fresh. The room was clean though it was a bit small, but just enough for what we needed. I would go back again!

7.57.5

MS
Group
Italy, Dec 2007

A very nice hotel. A right way to stay in Lisbon.

4.84.8

AB
Not Specified
Italy, Dec 2007

L'hotel e' veramente in posizione strategica per visitare Lisbona: per contro, la piazza su cui si affaccia e' molto trafficata e rumorosa. Dalle stanze che si affacciano sulla piazza Rossio si gode di una magnifica vista, ma non si dorme alla notte. I bagni sono al limite della decenza, tenendo conto del prezzo pagato pari a Euro 130 per notte. Quando tornero' a Lisbona trovero' certamente una sistemazione diversa, usufruendo eventualmente degli ottimi servizi pubblici e degli economici taxi per spostarmi.

7.67.6

DD
Young couple
USA, Nov 2007

The staff at the Metropole was friendly. The hotel is close to everything. We had a view of the Rossio, the Alfama and the Castelo de Sao Jorge.

6.56.5

SB
Single traveller
Austria, Nov 2007

The best possible location in Lisbon! The entrance is small (but who cares...) and the rooms are not very spacious, but overall pleasant, nicely démodée atmosphere. Very kind and friendly staff. Avoid rooms on the 5th (and possibly 4th) floor because of very noisy sala de machinas (I was not told about it and could not change my room immediately).

9.39.3

GD
Family with older children
United Kingdom, Oct 2007

I booked the Hotel Metropole for a short break with my two teenage children and sister and found it to be an excellent choice. The central location meant we were within walking distance from most of the central districts and access to trams was very easy for destinations slightly further afield. There was an excellent range of restaurants within a very short walk. Rooms were well equipped and clean, my only criticism would be that the beds were on the hard side and the pillows not especially comfortable. Overall I would have no hesitation in returning to the hotel and would happily recommend it to others.

9.49.4

Dave Costello
Mature couple
USA, Oct 2007

the best location in lisbon period! the hotel is very nice and the staff were excetional and accomadating. we stayed 5 nites and had a fantastic view overlooking the square, sure it's a little noisy but man, what a view, you can see it all. I would definately stay there again as the location is unbeatable, right in the heart of lisbon where all the cool sights are.

6.26.2

CB
Young couple
Switzerland, Sep 2007

Excellente situation, au centre de la ville

7.77.7

Fiona Jackson
Single traveller
United Kingdom, Apr 2007

The hotel staff were friendly and helpful and the location is great being centrally located with a great view of the square from the lounge and breakfasting area. Minutes from the lift Elevador Sta Justa, which is a must for any visitor to Lisbon with its fantastic view of the city from the top, and from trams which take you all over it couldn't have been better placed for my trip. Just a shame I didn't have more time to enjoy more on my short work trip.

9.29.2

BC
Mature couple
Ireland, Oct 2006

very nice hotel-excellent location and staff

9.79.7

MB
Family with older children
USA, Aug 2006

This really was a nice hotel. We had a great room (huge) looking out on the square at a good price. You really can't beat the location. The staff was very nice and friendly. We appreciated the free wireless -- hotels too often try to rip off guests by charging for internet access that really doesn't cost them anything. We would definitely stay there again.

9.59.5

Sheila Fogarty
Mature couple
Ireland, Jun 2006

Its a perfect location + we love Deco and its a 5 mins walking from the sea, so lovely sea breeze too. Right on from all buses,trams and Metro too. Plus 3 mins walk to all restrauants. Hard to fault it really, if you like time aged quality over the 'soi-dissant' 5* attributes.(its a teensey bit frayed at the edges),BUT here you feel part of the city, yet genteely removed... Will recommend to all our friends and will put it in my diary as 'the only' place to stay in Lisbon.

9.49.4

Jürgen Otto
Heterosexual Couple
Germany, Apr 2006

This is a very nice Hotel in the middle of Lisboa. The Location can't be better, you get from there easily to the airport, and inside Lisboa it's very near to every interesting place. The Hotel is very atmospheric, not to big and if your lucky, you can get a room with a balcony visavis the Rossio, that's very romantic. The breakfast will be served in a nice lounge (see the pictures)and is OK. We really enjoyed our stay.

8.78.7

Susan Devlin
Heterosexual Couple
United Kingdom, Mar 2006

This is a great location - right in the heart of the town. We had asked for a room with a view and were given one overlooking the square but it had twin beds so - without any fuss they agreed to move us to a double room at the rear of the hotel which overlooks a pedestrianised street and proved to be very quiet (which almost certainly would not have been the case overlooking the very busy square). The room itself was fine with a very decent sized bathroom. I've read somewhere that one person thought the rooms smelt of cabbage. There's a vegetarian restaurant in the street at the back - we didn't visit it to eat but the smell of the food cooking every morning was actually delicious! One gripe - the bed had a revolting rubberised mattress protector which was vile to sleep on. We resorted to taking ours off at night and replacing it in the morning.........

9.79.7

MM
Not Specified
IT, Dec 2005

Very nice and comfortable hotel. I'll recommend it.

8.48.4

MK
Family Group
Poland, Sep 2005

The best localisation in Lisboa you can imagine. Carpets and drapes in romms desperately need cleaning/replacement - everything else is OK.

8.98.9

GM
Single leisure traveller
Italy, Aug 2005

Centralissimo, economico, colazione abbondante. Unico neo: gli arredamenti e i bagni vecchi più che antichi. Per una posizione così centrale impossibile trovare di meglio a questi prezzi. Consigliabile.

8.58.5

JH
Heterosexual Couple
Norway, Jul 2005

A very nice hotel with a perfect location for exploring Lisboa. THe rooms are very nice and the staff very helpful and service minded. We had a problem with a smell in our room and had no problems changing rooms even though it was late at night. THe breakfast was excellent compared to other such meals in Portugal. They served a full continental breakfast. For a hotel in this price range I highly recommend the Metropole.

2.52.5

DINO DI BERARDINO
Heterosexual Couple
Italy, Jun 2005

From the picture you show of the hotel and the price of the room (111 euros per night) one might expect a nice hotel; surprise when you enter! no hall, only stairs which take you to an elevator that brings you to the real hall of the hotel, which is quite disappointing. An hotel like this doesn't fit your expectations. In addition, the bed was very noicy, and the bathroom was third world. Only the position of the hotel is good.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at any time after midday.
Check-out: it is necessary to leave the rooms not later than midday.

INCLUDED/NOT INCLUDED IN THE PRICE
Wi-Fi Internet Access is included in the price.
Use of the safe in the rooms is included in the price.
Breakfast is included in the price.

CANCELLATION POLICY
In case of late cancellation or no show the first night will be charged on the credit card. PREPAID/ NOT REFUNDABLE RATE: Full pre payment at the time of booking, non refundable in case of cancellation WE LOOK FORWARD TO WELCOMING YOU. Hotel Metropole
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 1-408-916-9102
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