Hotel Italia - Lisbon

The location of this hotel is excellent. A great boulevard crammed with cafes and restaurants under huge trees is just down the road. I might recommend the nearby restaurant O Mamma Mia. Yes it's Italian - fitting I suppose since it is near the Hotel Italia - but operated by a great Portuguese guy, Nuno. He's fluent in English, does the cooking, and the food is majorly great. Planes do fly overhead but not at night. The back of the hotel is joined to other buildings and creates a tunnel like amplified sound if anyone is in this confined space. Some young people were in that space the night we stayed and woke us up from time to time. We also stayed in a street facing room which is much better for being quieter. Also make sure you get a room with a bath and shower. One of the rooms we had just had a shower and it has to be one of the worse designs I've discovered. The flimsy shower curtain is no match for the water, and you can't turn around in the shower without hitting some part of your anatomy. After a shower, the floor and everything in the bathroom is soaked. We told reception we needed fresh towels because we used what we had to soak up the water. His reaction was not of surprise as if this is a regular occurrence and promptly gave us towels and toilet paper to replace what we had. Also be aware of the phone in the bedroom if you're placing a call outside because on the back of the bedroom door it says 30 cents. I placed a call to TAP in Lisbon and it cost me 12 Euros. The receptionist said calls were charged by sections of time and I was on hold for some time, but that's not how I interpreted the notice. Bit of a rip off I think. But overall I liked this hotel as long as you are aware of what to avoid.

The hotel is located less than 10 minutes by bus from the airport. Take the number 83 bus directly from outside the arrivals lounge and get off at Campo Pequeno. Only costs 1.75 euros and will save you a 15 euro cab ride. It's a short walk from the bus stop and also the metro which is excellent for travelling around the city. The Hotel itself is in a quiet area of town and a little hidden away in the back streets. It was very clean and the staff were very pleasant and helpful and spoke good English. Breakfast was normal continental buffet of bread and cereal with no hot options. Very clean rooms although the bed wasn't too comfy. Overall I'm happy with the hotel, but I paid a very expensive rate due to Man Utd playing Benfica and hotel rooms were at a premium. Probably twice as much as it was worth.

Very Good.

We had an excellent stay at the hotel.The staf was very nice an help us with any information that we needed, they guides us to the turistic sites. The rooms were very clean, the change the sheets and the towels every day. It' s easy to get there with the airobus and you have 2 metro stations near (Saldahna and Avenida)

Perfect, calm and 5 min from subway.

A locker in the room would be very much welcome. But, the price/quality rate was great. Thank you,

This hotel is OK for single traveller for a short time stay. Location is good and access to public transportation is convinient. However, the breakfast is minimum, and one of the staffs is not so helpful. And sometimes you can hear jet engine sound from the aeroplane flying (the Lisbon airport is very close to the city).

This hotel offers value for money. The rooms are clean and well maintained. The single rooms are small, but adequate, especially if you are a student or economy traveller. The neighborhood is quite nice, although a bit far from the center. I stayed only two days, because I needed to have access to my computer on a regular basis and the hotel does not have wiifi, only one accessible computer in the lobby. This is an ideal location for someone who wants good quality lodging at a low price.

If you just want a clean room at a good price in a reasonably safe area, the hotel italia is ideal.

I enjoyed very much my stay in "Residential Italia". It is 5 minutes walk far from the nearest metro station and other interesting places. Room was clean and comfortable. Every staff member was very kind. In front of the hotel there is a small supermarket too. I would recommend it to all my friends.

The front desk staff were all friendly and helpful. I highly recommend this hotel. and the location was good.

Prima Hotel! Das Frühstück könnte etwas mehr Auswahl bieten. Fine hotel! There could be a bit more choice at breakfast.

Room was clean, standard breakfast,good value for money paid, recommended

Ottimo rapporto qualità prezzo. pulitissimo, silenzioso. Il personale è molto cordiale.

I recommend this hotel. I have stayed many other hotels at this price range in Europe and found this hotel worth staying again. The room is clean and has simple but enough facilities. And, what's more, the stuff are excellent. They can speak English, which seems to be a big advantage for travelers outside Europe, and are very kind. They kindly researved a fado house, recommended a good restaurant, and call a tax. If there is any disadvantage of this hotel, it might be access to the center of the city. it takes 10 min to the nearest metro station and 3-4 stations to the center of the city. I don't think it's a big problem but there are many other hotels at the center of the city at this price range. However, as a conclusion, I will stay this hotel again if I have a chance to visit Lisbon again. Thanks.

The hotel was very nice. My room was very clean and comfortable, although a little bit small. Staff was very competent and kind. They let me take the room before the check-in time, and they kept my suitcases for some hours after my check-out, and called a taxi for no additional price. Breakfast was ok. The only thing that I would add to the included facilities would be wireless internet access. The relation between price/quality was excelent.

During our stay an Italian school-group ("Nomen est omen.")stayed also in the hotel. They terrorized with noisy behaviour all the others guests - and the employees didn't do anything against them. From this point of view we can't recommend the hotel at all - the rest was okay.

Simple furnished, but clean and quiet, appropriate price. Easy downtown accessability - 10 minutes to the Metro-station.

Nice hotel, not in central Lisboa, but Metro is within 10 minutes walking from the hotel. Breakfast was ok, Room was big by European Standard..

The hotel is close to bus and metro stops, airport shuttle and regular busses stop at the bus stop av. republica which is the nearest bus stop to the hotel. Just about 10 min walk to the station. very calm area. hotel was clean, breakfast was ok. the room was just a bit loud because of the people walking on the upper floor all the time. the staff was friendly. I would not hesitate to go there again, very good value for the price.

The Hotel on quite street nearby GULBENKJAN Museum (really worth visit), a bit far from the center but employees are really friendly and helpful.

Airport too close.

Clean and good value. Easy to reach from the airport bus and the metro. I would have liked a greater range of breakfast food, but that's just being greedy.

C'est un petit hôtel, propre, calme. Les lits chambre 302 sont "très légers",mais le matelas est correct.Il est un peu loin du centre historique. Le métro est à dix minutes. Il n'y a pas de parking. Le personnel est bien. Le petit-dej très moyen

Clean small rooms, nice staff, breakfast was poor and the same every day, 8 minute walk to the metro, several nice restaurants in the area. We found it too far away from the action of downtown but it was quiet.

Room is clean and ok, but is nothing special. The mattress was really hard. Aircondition worked fine. Quiet neighbourhood. Breakfast was nothing special, very little to choose from. Orange juice is just colored water, just tea or coffee of other drinks. The staff seemed uninspired. Bus or subway to downtown. Short walk to bus, about 10 minutes to downtown. About 10 minutes walk to subway, in the middle of 2 stops.

Nice, comfortable hotel. Good for money

El desayuno es precario. El ruido que proviene de las habitaciones superiores es importante y permanente. Se sienten cada uno de los pasos y movimientos. Nos negaron agua caliente y uno de los empleados nos dijo que las llamadas locales eran carìsimas e insistiò en llamar él mismo para hacer reserva en un local del fado. Resultó que el precio variaba sustancialmente (salimos del hotel y llamamos desde un t.e público). Eso no se hace.

Lovely surroundings. A little walk into Pisa (15 minutes) but was in a nice, quiet area.

Room for singles have no view

Well situated for buses,metro and local places to eat. Good alround hotel.This was our first visit to Lisbon and it is a great city ,wonderful sea food.

Not in the center but good public transportation availability

It is almost a capsule hotel. The whole place is not bigger than 12 sqm, including bathroom and closet. There is not even place to put down your bags. Very dark, no street windows, paper walls, very noisy from the neighbours. The location is fair, 10 min. walk from the closest underground station and four station from the heart of Lisbon. The staff is extremely helpful. It is pricey compare with quality.

It's not in the center.

I stayed at this hotel while in Lisbon for a conference. In my opinion it's great for that purpose - if you're intending to spend more time at the hotel itself it might not be quite what you're after, but for a place to sleep and to work it's good. The staff, if maybe not super-friendly, are definitely really professional and efficient. They speak very good English and gave me great transport info on request, and also fixed the toilet in my room (which wouldn't flush) straight after I reported the problem. The hotel is close to the stop for the airport bus (Avenida da Republica) and to the metro (Campo Pequeno), so it's very easy to get into the centre of Lisbon, and to the university. As a female single traveller I felt completely comfortable at this hotel. Be aware that if you arrive on Sunday the cafes in the hotel vicinity are all closed, but fortunately there's a Lidl right across from the hotel ;-).

I have selected Residencial Itália because my usual hotel I am using in Lisboa was fully booked. Residencial Itália provides acceptable accommodation at reasonable price. Rooms are small but clean. The hotel does not have internet connection however there is an internet club next door open from 11:00 till 2:00.

Hotel in quiet, shady street. Good public transport connection. No internet connection but available in a shop opposite to hotel. Weak sound insulation among rooms.

Nearest metro stop about 7 minutes walking Breakfast every day the same but good. Soft beds, small rooms Friendly employees Supermarket and money machine in the direct neighbourhood

Not recommended. Extremely small rooms, smell of the room was awful and so was the smell from air-conditioning.

We stayed two nights in a double room with a small balcony. Room was clean even if it was small. In the morning, it was pretty noisy because of some building maintenance in the area. The receptionist working during the morning was nice.

The breakfast could have more choices!

Thank you

Nice, quiet hotel, very good quality/price, very good for the location (close by the airport bus and all the buses/tube for the center). A bit poor the breakfast, I reckon to take a walk and have a breakfast in the avenue instead!

Our room was small, but very clean, there was no kettle (this seems to be the case in most Portuguese Hotels) but the receptionist lady always provided us with a pot of boiling hot water for a hot drink. The room (we stayed in a double room) was quiet and simple, everything is in good working order. Good location. Continental breakfast (ham, cheese, jam, bread, rolls, tea, coffee, juice) all fresh and ok.

It is a very good hotel,considered its collocation (just 8 minutes walking to get metropolitana station and in 5 minutes you get city centre) and considered that the price for a double room with the breakfast(adequate) included is excellent.staff of the hotel is very kind and available to help you for each exigence. i suggest it ABSOLUTELY.Lisboa is wonderful!

Good hotel at a very good price. A bit out of the way (if you're counting on taking the metro, be sure to check what time the last train runs), but not bad. The walls are quite thin, so be ready to hear conversations from adjacent rooms.

Great hotel. Nice and quiet and they met our request for a top floor balcony. Room was clean and roomy. If I was being hyper-critical I'd say that the room could have done with more "warmth": a few pictures on the walls; perhaps a rug for the cold floor. And, although the bathroom was large enough to accomodate a bath, strangely there wasn't one. Would've been nice to soak after climbing those hills. The location won't suit everyone but the public transport links were excellent, and the local pastelarias were welcoming and the food on a par with everywhere else we went in Lisbon (and beyond). One final point: the breakfast isn't so great. Go elsewhere for your morning coffee! Oh, and the staff were friendly and helpful.

My stay was wonderful, made more so by the knowledgeable and English speaking receptionists. The bed in the room was a little small and hard, but the location was great and the staff was so helpful that I had an excellent time.

Overnight airline stop - visited family - shopped for clothing

POSITIVO IN GENERALE, NON CENTRALE MA BEN COLLEGATO, COLAZIONE SCARSA NON ALL'ITALIANA. LISBONA MERAVIGLIOSA POCA LA PERMANENZA DI 5 GG .

We were missing chairs and a table on the balcony. We did not find the TV-lounge as described on webside.

Excellent price/quality relation

I found this hotel a great place to stay for the money. It's not that far from the metro and there are a number of good resturants in the area.

A very convenient hotel, very nice staff. Good comunication. Just one inconvenient: the small shower

The hotel rooms are very modern and clean. We even had a small balcony to sit on. It takes not too long to get to the city center. The bus stops are not far away and the metro is also accessible within some minutes. It is very convenient to reach from the airport. The staff could have been friendlier as they did not really answer questions (or at least say "good morning"). Breakfast is reasonable for Portuguese standards but do not expect anything special.

Giusto rapporto qualità prezzo soprattutto in relazione alla comoda locazione dell'albergo

- I was very busy attending a surgical conference and did not meet other people in the residence. - Clean, prompt service and nice welcomjng staff.

Week-end from the 10 to 12nd of March. We booked this hotel for the cheap price.It is easy to find the hotel, 10 minutes from the airport by bus. To go to the city center, you have the bus and the metro. We received a small room without terrasse, but we could changed for a bigger room. The staff is very nice and the breakfast is sufficient for French. 2 french couple of friends.

I suggest you this hotel for the relationship between price/quality is very good. room small but clear! brekfast is included (not so various) it's not located in the storic center but it's near to metro and a lot of buses (5 minutes on foot).

Firstly I would like to thank people working on a reception, who patiently explained to me everything and answered dozens of my questions :) Secondly, I would say, that location is quite nice, not the main center, but in correspondence to the price it is perfect, lots of buses, subway is near as well as one of the largest shopping center. Thirdly, the only thing i may point out is an uncomfortable douche - all water was on the floor... Best regards and enjoy Portugal =)

The hotel is nice, in a quiet area and well kept. The rooms are obviously recently renovated, but are very, very small. They are, however, immaculately clean. Breakfast is good, but limited to cheese, cold meat, bread and fruit (no hot breakfast).

Rapporto qualità-prezzo eccellente. La prima colazione è un pò scarsa, ma compresa nel prezzo. Di fianco all'hotel c'è un bar con un Internet Point Wi-Fi gratuito. Per andare in centro usate i taxi e spenderete la stessa cifra della metro. Attenzione ai taxi dell'aeroporto: qualcuno non accende il tassametro e poi vi chiede cifre spaventose. Nelle camere di una pulizia esemplare non c'è il frigo bar, ma a pochi passi c'è un minimarket con bibite fredde.

The rooms did not let in sound from outside, but from the hall.

The hotel is fresh, modern and clean. The staff very friendly and helpful especially one of the receptionists (a man). Close to two interesting museums , cafes, small shops, easy to get to the old town by bus or underground. Some rooms quite small but sufficient, some spacious enough. Enjoyed our staying there.

2 notti in due stanze matrimoniali. Una spaziosa, con una comoda sala da bagno comprensiva di vasca e bidet, l'altra piccolissima, con un microbagno con solo la doccia. Entrambe molto pulite e silenziose.

I was in Lisbon just for 4 days. The averall stay in Residencial Italia was very good. The room was not very big but clean and quite, and employes there are very kind and helpful. The hotel is not very closed to the city center but it takes just 15minutes by bus and I think that the relationship price/quality is very good for the standards of the city.

Very good quality hotel for the price. Close to public transports and at walking distance from the Center. Clean and comfortable.

Petits problèmes d'évacuation de l'eau de la douche qui entraînaient systématiquement une inondation de la salle d'eau contigüe à la chambre. a part ça, rien à dire. Ah si: le jus de fruit du petit déjeuner était infect (pas du pur jus de fruit mais une boisson vaguement jaune). Personnes rencontrées: collègues participant au même congrès que moi. Dans l'ensemble je suis satisfaite de l'hôtel et du rapport qualité/prix.

A little out of the centre but very good vaue for money. I had expected the metro to be nearer than described but it was not a problem. I had a single room with a view of a wall opposite. Didn't make the room very bright. As a lone traveller, staying in room in eve is sometimes necessary, but this room wasn't designed for that.

Low professionality of staff, room not in good condition (old and uncomfortable mattress, wall with many stains....) and bathroom very small. Presence of beetles in my room.

Low professionality of staff, room not in good condition (old and uncomfortable mattress, wall with many stains....) and bathroom very small. Presence of beetles in my room.

During the first night I had troubles with the room because some nonpleasant smell coming out of the airconditioning system. Nevertheless the employees changed the room and everything went OK afterwards. The room was clean yet the only window, and the room itself, were a bit too small to be enjoyed withtout airconditioning. The hotel's neighborhood is fine. There are plenty coffeeshops and good restaurants offering good meals at reasonable prices. Regarding the breakfast at the hotel I would rate it as acceptable.

This is a great place to stay in Lisbon. The rooms are a bit small but the location is really nice (5 minutes from Gulbenkian foundation). There is a really nice restaurant in the area ("The tastemaker"). Bon hôtel, très bien situé. Chambres un peu petites mais propres.

Poor breakfast, and beds very unconfortable

Good hotel but a bit far from city centre. The staff was very helpful.

Buona posizione, ben collegato anche con Belem.Reception cortese, c'è anche una ragazza che parla italiano, unico "neo" i saponi sono scarsi e nel bagno non c'è asciugacapelli.Il breakfast è discreto.

Thank you for the young lady who help us check out on the moring of (wed)28-06-2006. She was wonderful. There were a computer glitch and with help from another staff on the phone she was able to take care of us and call for a taxi to get us to the airport on time. Obrigada.

Das angebotene Frühstück war erbärmlich. Malz- satt richtigem Kaffee, verdünnter Orangensaft, jeweils eine Sorte Wurst und Käse, Marmelade mit hohem Zucker- aber geringem Fruchtgehalt, kein Honig, künstliche Chemie-Butter, und zu allem Überfluß noch lautes Musikgedudel im Frühstücksraum. Aufgrund dieses für mich sehr großen Mangels werde ich dieses Hotel nicht erneut wählen.

The "orange juice" was nothing but orange colored water. Very bad! The beds could have been better!

In generell the hotel was the way it was offered in the internet. Price was like mentioned and the e-mail from the hotel with comments how to find it in the city was very helpful. We stayed almost a week and we had luck to get one of the view rooms with balcony. It was to the back side. Unfortunately there where no chairs for the balcony. The rooms where very clean. In the first night we mentioned that you could hear every step from above us. The rooms have no carpet and that may be the reason for the noise. Nearby a new house was build (May 2006 started) and after 8:00 o'clock there was no possibility to sleep any longer. The breakfast is very simple. Every day the same kind of cheese, ham and jam. No chance of variety. Coffee (unfortunately Nescafe made) was not our taste. All in all it is not a bad place but for a longer stay I would wish a better standard for a quiet room and a better breakfast.

No tenemos ninguna queja del hotel. Las habitaciones eran tal como aparecían en las fotos. Los empleados fueron muy amables. El desayuno es correcto, aunque sin grande florituras. Está cerca de dos líneas distintas de metro. No descartamos volver si decidimos visitar de nuevo Lisboa.

My room was not soundproof at all. And the breakfast room to small.

There was a lot of noise...precisely in our room! We had to change room beacause of that. 60 euros, that's very expensive when you can't sleep!!!

Very nice hotel,in good locatio, near to metro station,near to green park by gulbenkian,simple,but very goog breakfast,the relationship beetween price/quality- i'm from country,where is noe euro, so everything is to expensice and never is good relatioship;)

Veramente soddisfatta ottima accoglienza l'unica pecca : alcuni ospiti utilizzano il phon e non lo restituiscono per tempo quindi suggerisco di portarsene uno anche se lo danno per disponibile

Rooms varied in size and quality but were all the same price. the smaller ones should have been cheaper. Beds were quite hard. Personnel and service were very friendly and very helpful.

My single room eas quite small with no view from the window. The shower in bathroom was not convenient. Breakfast was poor. But:room was clean, towels were changing every day. Reception is very helpful and polite, good english. It takes 10 min to get to the hotel from busstop. There are many buses going to the center. Or there is a metro.It's easy to get to/from airport. Just take bus 91(air bus) from the airport and take off at "Republica".

Good location, reception staff very friendly and helpful. My favourite choice for an Hotel in Lisbon.

Buonissimo rapporto qualità prezzo, situato non lontano dal centro città e facilmente raggiungibile con metro e bus. Personale multilingue alla reception, gentile ed efficiente. Camere un pò piccole, ma pulitissime e silenziose. Buona colazione a buffet. Consiglio vivamente questa struttura a chi cerca la semplicità ed un pizzico di calore di casa propria anche a Lisbona. Tornerò di sicuro in questo B/B.

Excellent value - plain and simple but perfectly comfortable. Good staff and just round the corner from the Gulbelkien - great!

The few days that I stayed at this property, I must say this was much much better than I had expected. The price / quality parameter simply stood out as one of the best.

A great location, close to the Gulbunkian, underground and busses. We had some rather noisy tennants clomping above our ceiling all hours of the night but were able to change rooms after two nights. Otherwise we found the reception staff extremely helpful and the rooms more than adequate for our short stay.

In my opinion Residencial Italia has a good relationship between price/quality, although it has a poor breakfast. On the other hand, it has well location, that is, it is not so distance from turistic points or good shops.

An excellent stay - perhaps a little far from the centre for most people ( and a bit over zealous with the bleach and detergent ! - maybe try a more fragrant cleaning solution... ) but great value, close to metro, close to best department store and very friendly.

It was a great place to stay. Situated on a quiet street, fairly close to metro. We did'nt need to use our car. Parking is a problem. The service was good and english wasn't a problem. The rooms were on the small side but very clean.

Modernes Zimmer, alles vorhanden. Ruhig, ausser benachbartes Badezimmer. Nicht ganz nah am Zentrum, ca. 10 min. zu Fuss zur nächsten U-Bahn, von da aber nur 4 - 5 Stationen ins Zentrum.

Personnel very sympatic room clean, excelent breakfast

Small hotell in quiet business area with nice breakfast. Approx 30-40 min. walk from the historical center and 10-15 min. walk to metro, so easiest with taxi (200m to taxi-stop). Various restaurants, kiosks and bar nearby. Not far to nearest shopping-mall!

Perhaps is a little bit far away from the city center, but is a very nice hotel.

Frühstück bis 10.00 h - Punkt 10 wurde abgeräumt. Kein Fön im Bad. Hotel liegt doch ziemlich weit außerhalb. Trotzdem: Schönes - wenn auch kleines - Zimmer zum günstigen Preis