The Palms Key West

Hotel The Palms - Key West

3 star Hotel Key West

820 White St - Key West

877-662-6988
$ 120 Avg Price
Book Now!
The Palms hotel is truly a tropical jewel tucked out of the way in Old Town Key West, Florida.

A wonderful example of island architecture, this pet-friendly Key West enchanting hotel features a Main House built in 1889, with lace-like gingerbread trim and large wraparound verandas. Here, you can laze in comfortable, Caribbean-style wicker chairs or settees and sink into the languid rhythm of the tropics.

While reminiscent of the Victorian Age at its charming best, this Key West Florida property provides all the sophisticated attention and service found at a thoroughly modern resort hotel. If relaxing is your favorite pastime, you will revel in the casual elegance, impeccable service, restful atmosphere and luxurious amenities at The Palms Hotel.
Hotel Guest Rating
7.4
Based on 64 hotel reviews

The Palms is a brilliant hotel, beautiful, clean, laid-back, gives you a relaxed and exotic feeling.Very friendly staff, helpful, bikes to rent, good breakfast,nice ...

Anonymous Guest, Belgium

Check Availability at Hotel The Palms

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Breakfast at Hotel The Palms

A superb Caribbean continental breakfast is served between 8 AM and 11 AM on the poolside each morning, including an assortment of fresh-baked pastries and breads, jams, fresh fruits, juices and breakfast beverages.

Hotel Facilities at The Palms

  • Entire property is non-smoking
  • Pets accepted
  • City tour
  • Concierge
  • Front desk - safety deposit box
  • Personal newspapers
  • Outdoor swimming pool
  • Bike rental
  • Free parking
  • Private parking
  • Internet/Email services
  • Barbecue

Know before you go

  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Check-in: between 2 PM and 10 PM.

Check-out: before 11 AM.


Check-in is from 2 PM–10 PM. Guests can arrange late check-in by contacting the property directly on day of arrival prior to 9pm, using contact information in the confirmation received after booking via this website.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

How to book

No commission or added costs when booking on Venere.com!

Reserve your room now! Your credit card will not be charged when you book - pay in US dollars directly at the hotel!
Please note: Rooms marked as "Prepaid/Not Refundable" will be debited immediately.

This hotel accepts the following cards to guarantee the booking: American Express, Diners Club, Eurocard, MasterCard, Visa, Airplus, Carte Bleu, Carta Si, CUP MasterCard, CUP Visa, Dankort, Delta, Postepay

American Express Diners Club Eurocard MasterCard Visa PostePay

Cancellation Policy

Rates don’t include 12.5% sales tax. 1 night charged upon booking. 7 days advance notice is required for a refund. Less than 7 days, the deposit will be kept. SPECIAL EVENTS 2011: SEP 16-18, OCT 21-31, NOV 10-13, DEC 27- JAN 1- 50% charged upon booking. 30 days advance notice is required for a refund. Less than 30 days, the deposit will be kept. No Show reservations will be charged balance of stay. To cancel a booking access “Your Reservations” page
You may cancel your reservation without penalty up until 7 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
8

Cleanliness of rooms

7

Quietness of rooms

6

Spaciousness of rooms

8

Quality of service provided

8

Hotel surroundings

The Palms Hotel reviews

  • September 2011
  • Anonymous Guest
  • Young couple
  • Belgium
9.9

The Palms is a brilliant hotel, beautiful, clean, laid-back, gives you a relaxed and exotic feeling.Very friendly staff, helpful, bikes to rent, good breakfast,nice pool, situated in a nice and calm area but close enough to the beaches and Duval street (by bike 5-10min).A lot of value for your money.I would recommend to everyone who visits key west.

  • August 2011
  • Maurizio Telesi
  • Young couple
  • Italy
7.6

The hotel style and the location are fantastic!the room was just a little small, as well as the bathroom.

  • August 2011
  • Katrin Rübner
  • Mature couple
  • Germany
7.7

The Palms is a typical Inn with wooden houses. For the expensive Key West it was a good relationship between price and quality. The room was clean and exactly as described on the hotel web page. Unfortunately, the window of the bathroom was out of order and couldn't be opened. Therefore it was a little bit sticky in the room after taking a shower. The houses are located around a patio with pool and bar. At the bar the breakfast was offered outside. Excellent idea! The breakfast was fine with lots of coffee, pastries and fruits. The parking lot of the hotel announced during the booking was every time occupied, so that we have to search for a parking lot in the surrounding streets. Unfortunately, the staff was a little bit harsh and not very helpful in explaining the property rules on welcoming. The price we had to pay differed from that announced on the web page and from that the hotel confirmed us after the booking. It was explained by different tax conditions. Actual, we never got an invoice as requested. The only debited our credit card. The hotel is a good starting point to visit the old town of Key West by foot. However, it is located on the periphery of the old town and it takes you 30-45 minutes to go the Mallory Square.

  • May 2011
  • Celso Migliorini
  • Young couple
  • Brazil
8.3

Very nice location. I needed to park my car in street but it was not a problem at all.

  • May 2011
  • Alexey Filimonov
  • Mature couple
  • Russia
2.6

Very small room

  • May 2011
  • Anonymous Guest
  • Mature couple
  • USA
8

Sweet place, nice staff.

  • March 2011
  • Anonymous Guest
  • Mature couple
  • Sweden
8.8

It was a bit expensive but I would recommend the hotel to anyone anyway! The hotel, the rooms and the surroundings was great!

  • January 2011
  • Anonymous Guest
  • Single traveller
  • United Kingdom
3.2

The hotel is rather old, built maily of wood construction. Any movement or walking can be heard. It also feels like it is tilting a bit. The room is extremely small. Too pricey. I wish I paid a little bit more and stayed in a more decent hotel.

  • January 2011
  • Marina Aiello
  • Group
  • Argentina
8.2

The hotel was very pleasant and the people very friendly! I would go there again

  • December 2010
  • Raymond Helberg
  • Young couple
  • Norway
7.7

Helpfull staff! The location is perfekt. A quick walk to Duval Street so you really dont need a car. Great that you can rent bikes at the hotel as well. The B&B is a quiet , beautiful place to stay. And free parking.

  • August 2010
  • Hugues Le cocq
  • Family with older children
  • France
9.8

It's a great value, very well located, services are great ; discreet and helpful employees,excellent quality breakfast (fresh fruit, pastries...), cute swimming pool, clean towels for swimming pool, charming staff,free parking for car in the street, near Duvall street and the pier with possibility to rent bikes (10$ per day) which is a good way to visit Key West. Go there no problems, the best hotel of our journey in Florida.

  • June 2010
  • Anonymous Guest
  • Mature couple
  • USA
9.2

Hotel manager and staff was wonderful, rooms and surrounding were kept very clean. Close enough to ride a bike downtown but also quiet when you wanted to get away from all the crowds and noise. I would definitly stay again

  • May 2010
  • Anonymous Guest
  • Not Specified
  • Italy
7.4

A very nice and confortable hotel, except for the parrots singing ad 7 a.m. next our room!

  • April 2010
  • Anonymous Guest
  • Young couple
  • Italy
7.5

We really liked this hotel. Looks more like a bed & breakfast and we noticed some rooms were actually more like mini-apartments. The room we had was a 'double' and happen to be really small. In fact in this case double doesn't mean double queen size bed but double for two people! Other than this misunderstanding, it was very clean, cozy and in a nice and convenient position. If you like to walk you can easily reach main attractions (Duval St., Mallory Sq.,..) - about 15 minutes walk. Considering difficulties to find parking in Key West, it is actually good the hotel offer some parking spots. It couldn't be enough for every guest.

  • January 2010
  • Anonymous Guest
  • Italy
7.1

Room spaciousness very poor, very clean, very good breakfast, noisy . No more than 3/4 days stay, but very nice place.

  • November 2009
  • Chris Saboura
  • Mature couple
  • USA
8.4

Great place to stay, we loved it

  • September 2009
  • JACQUES BORREL
  • Mature couple
  • France
6.2

Tiny room with a very small double bed ( 1m20 or so ) Other family of 5 or 6 ... with 3 dogs loitering around the pool and barking at some people . Self service buffet breakfast overrated by the owners , if compared with others we had in Florida .

  • August 2009
  • Raffaele Nicolussi
  • Group
  • Italy
8.8

A very nice hotel nearby the center of the city.

  • July 2009
  • Anonymous Guest
  • Mature couple
  • Austria
8

A nice little and clean room without having high expectations and demands. Breakfast buffet was excellent. The only negative aspect was the long walk down to Duval Street. If we ever go back to Key West we will stay there again.

  • July 2009
  • Anonymous Guest
  • Young couple
  • Italy
5.4

L'hotel è un po' vecchiotto,sarebbe decisamente da ristrutturare mah.. il peggio sono le camere intorno alla piscina in quanto i ragazzi si fermano a ridere e scherzare almeno fino all 4 del mattino, sembra di averli in camera!!!!! la cosa piu' grave è che.. non c'è nessun responsabile che alloggi nell'hotel quindi tutto è concesso!!! la colazione non è il massimo, ci sono pochi tavolini,l'aspetto positivo, dato che non è vicinissmo al centro loro affittano le biciclette x girare!!!

  • April 2009
  • Anonymous Guest
  • Family with older children
  • Denmark
6.5

Nice hotel but very small rooms. Breakfast ok. Nice surroundings and nice staff. Good a the price.

  • April 2009
  • Anonymous Guest
  • Mature couple
  • Denmark
7.2

We want a refrigerator. The Hotel nearly meet our standard.

  • February 2009
  • Peter Skoust
  • Young couple
  • Denmark
9.3

We stayed 2 days. We found that the clientele at the hotel was mostly couples at the age of 50 or more travelling with dogs.

  • February 2009
  • Anonymous Guest
  • Young couple
  • USA
9.1

Our double room was quite small, but very clean (especially being a pet friendly establishment) and honestly just perfectly fine - we are not the type of people who go on vacation to hang out in our rooms. The staff was welcoming and friendly. The breakfast had more options than was expected and the times offered for it were excellent. We brought our own bikes which we were able to store on the property. Some may complain about the walking distance to Duval if they are not use to getting around by foot or bike, but I think its a pleasant safe walk that really is not that far. And you're in a nice quiet part of town. Overall, we would definitely stay here again. We got a good price on Venere - Hey, Key West is not cheap! Thank you for a pleasant stay!

  • May 2008
  • Valhor Stefansson
  • Mature couple
  • Iceland
7.6

It was nice to stay in old fashion room althougt the space were little for a couple. My full name is actually Valthor Stefansson.

  • April 2008
  • Anonymous Guest
  • Mature couple
  • Canada
2.2

Buyer beware. What you see on the website photos is not exactly what you get. It is very deceiving. Parking is non-exsistant but is not mentioned at booking. Our room for the two nights was just outside the pool. The last night we stayed - there were people partying all night - we asked several times for them to keep it down but to no avail. We would have had to call a number in order to reach someone to attend to the noise. So - if you are expecting a restful nights sleep - don't stay at the Palms.

  • April 2008
  • Anonymous Guest
  • USA
7.9

The rooms were small, but cute. The beds were extremely stiff and the room never seemed to cool off. We had hoped for a location closer to Duval, but it was Spring Break, so we figured this would be close enough to walk there, but it wasn't. You would want to call a cab to get around or ride bikes/mopeds. The breakfast was great, the view of the pool and access to it was great also. The staff was friendly and the place was quaint and quiet. It is not a bad deal for the money in comparison to other facilities in Key West. I think I would want to stay closer to Duval on my next trip, though.

  • April 2008
  • Anonymous Guest
  • Family with older children
  • USA
9.4

More bed and breakfast than hotel, this is a wonderful place to stay if you are looking for something with a "Key West" flavor! Authentic, charming, and comfortable!!! Our family was very happy here.

  • January 2008
  • Anonymous Guest
  • Young couple
  • USA
8.3

Very nice and quiet place for this money. Good location in Key West. You can walk to Duval Street - 25 minutes. Nice personal in hotel. Its actually more B&B than hotel. We was satisfied on 100%.

  • January 2008
  • Anonymous Guest
  • Mature couple
  • USA
2.1

Too tiny room for the price.

  • October 2007
  • Anonymous Guest
  • Mature couple
  • USA
8.6

Nice cozy place off the beat but still close to all the attractions Key West has to offer. The staff is very nice and always helpful.

Read more reviews in

Room Details

Guest rooms at hotel The Palms are decorated with a Caribbean influence, and feature French doors opening onto a secluded courtyard lushly planted with palms, ferns and exotic flowers. Accommodations are non-smoking and in-room amenities include individually controlled air-conditioning and heating, ceiling fans, complimentary wireless internet access, cable TV, direct-dial phone and a private bathroom.

You can book double, queen and 2 double-bed rooms, depending on your needs. Double rooms are popular for those traveling on a budget and are not looking for lots of space.

Included/Not Included in the price

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per room (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accommodation Services

  • Air conditioning
  • Cable TV
  • Direct dial phone
  • Hairdryer on request
  • Ironing facilities on request
  • Non-smoking rooms
  • Radio
  • TV
  • Wireless Internet access

How to reach The Palms Hotel

By car From Miami:
Go west on East-West Expwy. (Portions toll) to Palmetto Expwy. Go south on Palmetto Expwy to South Dade Expwy. Go Southwest on South Dade Expwy (Portions toll) to Florida's Turnpike. Continue southwest on Florida's Turnpike (Portions toll) to US-1. Proceed Southwest on US-1 for approximately 131 miles/280 km. When you reach Key West continue on US-1 to Palm Avenue, turn right, take Palm Avenue, pass over the bridge and follow the bend which turns into Eaton Street. Turn left onto White Street. The hotel is located at 820, White Street on the right hand side.

Distances from Hotel The Palms

If you are feeling energetic, sample Duval Street's many boutiques and galleries... experience the nightly Mallory Square Sunset celebration... take a dive or snorkeling excursion to the nearby Coral Reef... or rent a bicycle at the reception desk to wander Old Town's winding streets, passing historic homes and yards filled with fragrant blossoms. Key West Cemetery - 0.5 km / 0.3 mi
Schooner Western Union - 1 km / 0.6 mi
San Carlos Institute - Casa Cuba - 1 km / 0.6 mi
Ernest Hemingway Home and Museum - 1.1 km / 0.7 mi
Key West Lighthouse and Keeper's Quarters Museum - 1.1 km / 0.7 mi
Red Barn Theater - 1.2 km / 0.7 mi
The Oldest House - Key West - 1.2 km / 0.7 mi
Mallory Square - 1.2 km / 0.8 mi
Key West Film Society - 1.2 km / 0.8 mi
Duval Street - 1.3 km / 0.8 mi
Heritage House Museum - 1.3 km / 0.8 mi
Pirate Soul Museum - 1.3 km / 0.8 mi
Audubon House and Tropical Gardens - 1.4 km / 0.9 mi
Harry S. Truman Little White House - 1.4 km / 0.9 mi
Key West Museum of Art and History - 1.4 km / 0.9 mi
The preferred airport for The Palms Hotel is Key West, FL (EYW-Key West Intl.) - 3.8 km / 2.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel The Palms

  • Bike rental
  • Free parking
  • Private parking

Your bed & breakfast in Key West is near the airport and offers free on-site parking on a first-come, first-served basis.

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