Kastro Heraklion

Hotel Kastro - Heraklion

Hotel: 3 stars

22 Theotokopoulou - 712 02 Heraklion

Tel:877-662-6988

Double room from

€ 55 (Tax included)
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  • Average guest rating:
  • Andon has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.68.6
  • 7.47.4
  • 7.37.3
  • 8.08.0
  • 6.66.6

 ‹‹ Very nice hotel in the center of the city. The breakfast was good although it was not a very big choice. The stuff welcome us and were polite. I recommend this...››

10 Oct 2007 read hotel reviews

About Hotel Kastro

hotel lobby Hotel Kastro hotel lobby Kastro hotel embodies the rich Cretan tradition of warm hospitality in the enchanting settings of Iraklion (Greek: Ηράκλειο), the capital of Crete.

Here you can enjoy a unique combination of high quality services in a friendly, comfortable, modern and luxurious environment. The management and the staff of the property will make sure you have everything you need to meet your vacation needs. Whether you travel for business, romance, or in a family arrangement, the hotel kastro promises you a most pleasant stay.

Hotel's features include a modern conference room with a total capacity of 25 people, a courtyard, an Internet Point, a spacious TV lounge, a bar which operates 24 hours and much more.

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Location of Hotel Kastro, Heraklion

  • Hotel Kastro 22 Theotokopoulou Heraklion

    City Area:Heraklion

  • Heraklion area:

    Mediterranean

  • Heraklion area:

    Greece

  • Heraklion area:

    Crete

DISTANCES
From the airport: 5 km.
From the port: 500 metres.
From Kartero: 8 km.
From Malia: 34 km.
From Agia Barbara: 29 km.

Rooms at Kastro

Hotel Kastro guest room guest room Kastro Hotel rooms have all been restyled, refurbished and fully equipped with modern facilities to successfully combine all the comforts and efficiency expected today.

All rooms are sound-proof and equipped with individually controlled air conditioning, satellite TV, direct dial phone, 3 channel sound system, ISDN Internet access ports, safe, mini fridge, spacious balcony or terrace (upon request). Each accommodation also feature en-suite bathroom with shower and hairdryer.

Specially equipped rooms for disabled guests, as well as cots, are available upon request.

  • Baby cots/cribs available
  • Desk
  • Direct dial phone
  • Hairdryer in each room
  • Hairdryer on request
  • High speed Internet access
  • In-room ironing facilities
  • Individually controlled air conditioning
  • Ironing facilities on request
  • LCD flat screen TV
  • Mini fridge
  • Non-smoking rooms available upon request
  • Radio
  • Safe
  • Satellite TV
  • Soundproof rooms
  • Terrace/Balcony
  • TV
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Breakfast at Kastro

Breakfast breakfast room A rich breakfast buffet is served in the breakfast room from 7.30 a.m. to 10.30 a.m.

Hotel Facilities

  • Air conditioning
  • Credit card accepted
  • Groups welcome
  • Lift/elevator
  • Recently renovated
  • Room service - limited hour
  • Room service - limited menu
  • City maps
  • City tour
  • Front desk - 24 hour
  • Front desk - fax service
  • Luggage room
  • Multilingual staff
  • Tourist information
  • Congress facilities
  • Free parking
  • Internet/Email services
  • TV Lounge
  • Bar
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Hotel Reviews Kastro

7.87.8

Andrew Price
Not Specified
United Kingdom, Oct 2009

It can be a bit difficult to find - don't get succoured into the 3 Lion Square! Lovely hotel though

9.19.1

MF
Mature couple
USA, Sep 2009

This is a beautiful hotel in a less beautiful location, but it is near better areas. The only thing we didn't like was that the air conditioner took forever to cool the room. Also, a motion light was in the entry area & would pop on during the night if we went to the bathroom! The buffet breakfast was very good!

7.67.6

Susana Maria Garcia Garcia

Spain, Aug 2009

Our general experience at Hotel Kastro was good. Very clean, nice staff, quiet.... I would come back.

8.38.3

Angela Di Sirio Ricciardella
Mature couple
Italy, Jul 2009

Tutto corrisponde alla pubblicità su internet tranne per il parcheggio: l'hotel ne è sprovvisto. Questo costituisce un problema, considerata l'ubicazione nel centro storico.

8.08.0

AC
Mature couple
New Zealand, Jul 2009

Not only lived up to the photos but staff very competent and helpful

9.89.8

RD
Mature couple
United Kingdom, May 2009

we were upgraded to a suite because we were the last to arrive in the evening

7.07.0

CB
Single traveller
Canada, Sep 2008

My only complaint was the reception trying to push a car rental on me the moment I signed in. Prices weren't any better than those offered at the many rental agencies in the area. She was rather pushy, expecting me to make a commitment right there on the spot. The roof top patio was a lovely spot to watch the sunset.

9.09.0

Arianna Mendo
Mature couple
Italy, Nov 2008

The staff was very kind and very helpeful. My room was fine and breakfast good with a wide variety of choices.

6.16.1

Todd Enders
Mature couple
USA, Aug 2008

great pad for anyone being in Iraklion. Friendly, nice staff, and updated rooms, though the shiny new philips flatscreen didn't work. As with most Greek hotel rooms, though, the beds are terrible and you can get a swamp gas smell (maybe they don't have plumbing in Greece?)

8.08.0

Daniela Traini
friends
Italy, Aug 2008

hotel pulitissimo, centralissimo anche se in seconda fila.vicino a tutti i servizi.

6.76.7

MB
Single traveller
Italy, Aug 2008

remote controller of air conditioned is fixed on the wall! it's no more remote, it isn't confortable!!!

3.63.6

GP
Young couple
Italy, Aug 2008

Il ricevimento non è molto gentile. L'hotel è in centro ma non c'è parcheggio. Le camere sono pulite, carine ma molto piccole. Il prezzo è altissimo per Creta

5.75.7

WR
Family with young children
Poland, Aug 2008

Only two (or three) rooms on fifth floor have really good view. Even balconies aren't attractive. There are a lot of construction works in close neighbourhood and our room was very noisy from about 9.00am. Breakfast isn't rich and not tasty. Air conditioning effective but awfully smells on "dry" position.Safe in a room costs 5 €. No place in front of the hotel to stop the car and leave baggage. Parking about hundred meters down the street but You have to leave car keys. On the other side, there are only about two hundred meters to shops and nightlife district (but area is quiet by night). Staff was very polite and helpful. Hotel and room were clean, we had only some problems with good water temperature during showering.Free internet!

6.76.7

CA
Not Specified
Australia, Jul 2008

rooms were very clean, loved their shower! But the hairdryer was broken and makes me wonder why it hasn't been fixed. Staff was on the unfriendly side!

7.97.9

BW
Family with older children
Australia, Jul 2008

The hotel's overall condition is satisfactory. The lady at the reception is very competent and helpful. Our room is clean and air-conditioned but the shower case is very small . The hotel is close to the beach and port while a bit far from the bus station to other places.

1010

JH
Family with older children
USA, Jun 2008

We had a nice stay in Iraklio.

6.36.3

NS
Mature couple
USA, Jun 2008

My husband and I spent 2 nights at the Kastro in late May 2008. I chose the hotel because the website stated in both Greek and English that it was "next to" the Archaeological Museum. In fact, it is a good 15 minute walk to the Museum. Other than that, the location is very convenient. Our room looked like my college dorm room, with two twin beds and functional furniture. The hair dryer in the bathroom was broken, and there was no outlet in the bathroom that I could use for my own hair dryer. I had to unplug the TV to use my hair dryer and charge my phone, as that was the only outlet in the entire room. On the plus side, breakfast was good in both quality and quantity, and the server was a really nice woman. Unfortunately, the breakfast room is next to the lobby, where the smokers congregate, so the smoke drifts into the breakfast room. We enjoyed the rooftop terrace, with views of the sea and the city. A great place for a glass of wine at sunset.

9.09.0

Clinton Brooks
Mature couple
USA, Jun 2008

Neighborhood was not great but it was close to downtown areas. Hotel itself had excellent quality rooms and nice view from the rooftop terrace.

8.08.0

RD
Mature couple
USA, Jun 2008

The location may appear a bit intimidating, but after staying a couple of nights, the area is actually pleasant and pretty central to getting around town. Location is about 10 minutes by taxi from the ferry port and about 20 minutes by taxi from Knossos. The restaurant across the street was unusual in that it didn't have a menu, and they offered a choice of several different meals each night based on what they picked up at the market that day. Food was fresh, delicious, and VERY cheap. We ate there every night. Breakfast at the hotel had good variety. The room was neat and clean, with ample room and a good-sized bathroom. Everything worked. It was quiet, and the staff were friendly and helpful. Couldn't ask for more for the 100 Euros we paid per night.

7.67.6

LD
Not Specified
Canada, Jun 2008

Room was clean but small. The employee at the reception was very nice. Generous breakfast but the orange juice was awful!! Perfect location near the port which why we selected the hotel. We didn't need a taxi to catch the boat for Santorini. Bars and restaurants near by. The localisation would be the reason why I would recommend the hotel to my friends.

7.57.5

DM
Mature couple
New Zealand, Jun 2008

An excellent location from which to explore the city. Quiet and comfortable - good value

9.49.4

CM
with a friend
USA, May 2008

Very nice hotel at reasonable rate. Great breakfast buffet and nice staff. Hotelfor all kinds of travelers. A highly recommendable hotel for those who do not want to spend bick bucks on luxury hotels. Great value for the money.

9.49.4

DA
Young couple
USA, May 2008

The hotel was in a wonderful location (less than 5 minutes from Lion Square and within walking distance of the port) and the staff was very helpful. Would definitely stay here again!

8.98.9

CC
Young couple
Italy, Feb 2008

Hotel Kastro is a very nice hotel which not only combines a good quality vs. price relationship but also offers a very qualified staff, a good position in the town and..an amazing breakfast!!! Our room was really nice, with new fornitures, big restroom and a small sweet balcony. All the hotel building is clean and new. The staff supported us in the car rental as well as in suggesting us nice tavernas (some very close to the hotel itself). I do strongly reccomend hotel Kastro because I also experienced different hotels in Crete and etheir the price for an equivalent service was higher or the quality was poorer. Going to Crete? Kastro is the perfect hotel!

6.36.3

AS
Young couple
USA, Jan 2008

Hotel Kastro is in a wierd neighborhood, but then I think much of Iraklio is a wierd neighborhood. It is easy to walk to the center and sights in the town. Parking is not bad at all because there is a very affordable (8 euro/day) lot just 50 meters down the street. The room certainly was exposed to a lot of noise, but then we were there on New Years Eve, so maybe it is not a fair judgement!

7.57.5

DT
Mature couple
USA, Nov 2007

Hotel Kastro was surprising. As we drove up, the neighborhood in which it is located looked questionable; however, our room was wonderful. We stayed on the top floor in the room that is surrounded by the outdoor patio (off by itself - I think it was room 513). The room was contemporary, clean and had a wonderful bath. For the price (approximately $100/night), we were extremely pleased. The greeting at check-in left something to be desired (the girl at the desk was not friendly or helpful at all) and we had to park on the street, as no parking was available in the building. Unfortunately, our rental car was hit overnight (along with every other car on the street as well). We would definitely stay there again but next time, we will park in the lot at the end of the street which charges 6 Euros for overnight.

8.38.3

Ira Mariana Kesuma
Young couple
Germany, Sep 2007

very nice stay at Kastro Hotel and the reception is very helpful. If sometimes i come to Heraklion again, i will stay at Kastro.

9.39.3

Andon Ragelov
Young couple
Bulgaria, Oct 2007

Very nice hotel in the center of the city. The breakfast was good although it was not a very big choice. The stuff welcome us and were polite. I recommend this hotel and probably I will use it again if I go back to Iraklion.

1010

ML
Young couple
France, Aug 2007

Excellent stay, ideal location, staff competent, a really good hotel.

6.96.9

Roberto ARROYO
Mature couple
France, Aug 2007

yes no comment

4.44.4

KK
Single traveller
Norway, Jun 2007

Lonely Planet called it a "cheery B-class hotel". I wouldn't call it "cheery". I don't think I read about it at Veneres web pages. The reception lady was not very welcoming. And my room at 5th floor was facing a sad back side of the hotel. The room and the air con smelled unfresh... But the salon in the reception area was light, modern and nice. And the roof terrasse was very nice. Clientele: business people and couples on a city/shopping week end.

Transport Services Hotel Kastro

  • Free parking

Guests can park in the surrounding streets free of charge.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at anytime after 10 a.m.
Check-out: it is necessary to leave the rooms not later than noon.

INCLUDED/NOT INCLUDED IN THE PRICE
Use of the Internet Point is free of charge.
Use of cots is included in the price.
Breakfast is included in the price.

CANCELLATION POLICY
NO CANCELLATION FEE as long as the client's reservation is cancelled up to 72 hours before their planned check-in date at the hotel. Any guest failure to arrive at the hotel without first cancelling their reservation the planned check-in date at the hotel are subject to a penalty, equal to the cost of the first night's accommodation for each room reserved.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288