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Joy Journey Hotel - Hanoi

3 star Hotel Hanoi

55 Bat Su - Hoan Kiem Dist - Hanoi

Price starting from $ 20 .00

If you are looking to book a central Hanoi hotel in the Hoan Kiem area, Joy Journey Hotel could be the right choice for you!

This 3 star Hoan Kiem-area hotel in Hanoi offers a hair salon, dry cleaning/laundry services and concierge services. Guests can also enjoy drinks as there is a bar/lounge.

Knowledgeable staff available at the front desk 24 hours-a-day and can provide tour/ticket assistance, express check-in and express check-out. The reception also has a safe deposit box should you need to lock away any valuables during your stay. Other amenities include laundry facilities.

Venere Guest Rating
Guest Rating 8.1 Very Good
Based on 11 hotel reviews © 2014

This is very good hotel and good location. Stay here for 2nights in quite room, cl...

Venere Guest, Vietnam
Read Venere Reviews

Check Availability at Joy Journey Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Facilities at Joy Journey Hotel

  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Baby sitter
  • Room service - limited hour
  • Hairdresser
  • Laundry room
  • Room service - 24 hour
  • Laundry service
  • Concierge
  • Personal newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • City tour
  • Luggage room
  • Shuttle service from and/or to the airport
  • Limousine service
  • Shuttle service
  • Business Center

Know before you go

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
  • This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.

Check-in: after 1 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 380000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A 10 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.











Joy Journey Hotel reviews

  • May 2011
  • Venere Guest
  • Group
  • GB

we arrived very late due to a delayed flight. the supposed 24 hour reception was sleeping and had pulled down the iron curtain. After several attempts we gained access and the receptionist refused to help up carry our luggage to the third floor (no lift). He did not neglect however to try and sell us an overpriced airport transfer. The room was in shambles: moldy ceiling, dirty bathtub, damp smell. The door has a glass pane meaning that you have light coming through all night long. Breaksfast was essentially non existent and served on a table in the "lobby" which really is a travel agency. Advertise internet service was not available as the two computers were, in fact used by the children of the owner who were playing games. We essentially got kicked out of the room by housekeeping who barged into the room despite the do not disturb sign to hand us questionable linen. Overall the worst experience I've had over 5 countries in South East Asia

10 Outstanding!
  • December 2010
  • Venere Guest
  • Not Specified
  • France

Good place to stay in Hanoi(spacious rooms, comfortable beds) when coming to discover all beauties this city has to offer to visitors. Hoan Kiem Lake can be reached in 5 minutes by walking.the staffs are very supportive and kind, always ready to provide all information the guest may need. Thao, a very smiling lady is also a nice presence there. Overall,a good accomodation to stay in Hanoi as a starting point for visiting this acient city thousand year!

10 Outstanding!
  • October 2010
  • Venere Guest
  • Young couple
  • Russia

Exccellent Hotel which actually gives you clean sheets and a new towel everday. Room is quite, and spacious. Staff are really helpful and competance in english, they ornagize pick up from airport and book the tour to ha Long Bay, Sapa & ticket to the South with satisfaction. Lacation also very good for you walk around and shopping, it really really in the centre. Highly higly recommended.

7.9 Good
  • November 2009
  • Venere Guest
  • Mature couple
  • USA

Good value and right in the center of town.

10 Outstanding!
  • September 2009
  • Venere Guest
  • Single traveller
  • Vietnam

Great location and value for staying at this hotel. Room is clean and quite. The staff are all very young but very friendly and polite. We thoroughly enjoyed our stay and would highly recommend it.

8.3 Very Good
  • August 2009
  • Venere Guest
  • Young couple
  • USA

Nice hotel. Stayed here for four nights. Good location in the city. Room was pretty simple and oddly surrounded by drapes on all four walls. We were also on the third floor which becomes a tiresome walk without an elevator. The guys who run the place were pretty friendly and helpful. Breakfast was nothing special (bread, toast, egg and tea), but wad adequate.

  • July 2009
  • Venere Guest
  • Not Specified
  • Canada

The location and staff were fine. Rooms were so small and dirty. The sheet, bed and toilet were terrible and crazy smelt. I think here must be a small guset house only- not even 1 star hotel. Never book this hotel at any price.

9.5 Outstanding!
  • June 2009
  • Venere Guest
  • Young couple
  • Netherlands

Great services and very comfortable room at a super price.It is valuelable to stay and book the tour services, air-ticket, and taxi from this hotel. Completely satisfaction to chose Joy Hotel.

9.9 Outstanding!
  • June 2009
  • Venere Guest
  • Young couple
  • Spain

First time visit Hanoi, stayed at Joy hotel with lovely time there. Staff so lovely and kind-hearted to assist me to book the trip to Halong bay that made me satisfy with the quanlity. Hotel'slocation is perfect for walking in Old's Quarter.

9.0 Wonderful!
  • April 2009
  • Venere Guest
  • Not Specified
  • United Kingdom

I booked this hotel for 01night stay, but when i be there i stayed two more nights extra. The staffs are very friendly and helfull, room is clean and comfortable. I asked them help me orgonize the trip to Halong Bay, it was very nice and satisfaction. I hightly recommend this hotel to everyone, valueable for stay!

Joy Journey Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Joy Journey Hotel has 4 guest rooms. Televisions in each room offer entertainment at the end of a long day. Business travelers will have access to desks, complimentary newspapers and direct-dial phones during their Hoan Kiem visit.

Bathrooms are outfitted with hair dryers. Refrigerators, irons/ironing boards, minibars and coffee/tea makers are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, safes and ceiling fans.

Irons/ironing boards and hair dryers can be provided on request.

Accommodation Services

  • Air conditioning
  • TV
  • Mini fridge
  • Mini bar
  • Coffee and tea maker
  • Hypo-allergenic bedding available
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Fan
  • Desk
  • Ironing facilities on request
  • Hairdryer on request

How to reach Joy Journey Hotel

By car
- 40 minutes by taxi from the airport

Distances from Joy Journey Hotel

Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.2 mi
Bach Ma Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
St. Joseph Cathedral - 0.6 km / 0.4 mi
Hanoi Old City Gate - 0.6 km / 0.4 mi
Thang Long Ca Tru Theatre - 0.6 km / 0.4 mi
Ngoc Son Temple - 0.7 km / 0.4 mi
Thang Long Water Puppet Theatre - 0.7 km / 0.4 mi
Vietnam Military History Museum - 0.7 km / 0.4 mi
Hanoi War Museum - 0.8 km / 0.5 mi
Hoan Kiem Lake - 0.8 km / 0.5 mi
Hanoi Flag Tower - 0.8 km / 0.5 mi
Hanoi Citadel - 0.8 km / 0.5 mi
Hoa Lo Prison Museum - 1 km / 0.6 mi
The preferred airport for Joy Journey Hotel is Hanoi (HAN-Noi Bai Intl.) - 20.6 km / 12.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Joy Journey Hotel

  • Shuttle service from and/or to the airport
  • Limousine service
  • Shuttle service
There is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.