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Hanoi Elegance Ruby Hotel - Hanoi

3 star Hotel Hanoi
(self-classified...)

3 Yen Thai Street - Hanoi

1-877-662-6988
Price starting from VND 993510 .10
CHECK AVAILABILITY

Opened in October 2008, the Hanoi Elegance Ruby Hotel offers fine accommodation in an authentic Vietnamese neighborhood. Conveniently located in the very heart of the charming historic Old Quarter, the hotel is nestled in a quiet peaceful corner which offers you a perfect retreat from the vibrant and buzzing city live.

Shopping and entertainment venues, as well as bars and restaurants, are on the doorstep. Just a few minutes walk away is the Hoan Kiem lake, the Dong Xuan market, the Literature Temple, the Vietnam Historical Museum, the Museum of Vietnamese Art, and the Ho Chi Minh Mausoleum.

Whether you are on a business trip or a leisure vacation, the 24-hour-on-duty, courteous, professional, and friendly hotel staff will take the utmost care during your stay to ensure you have a memorable time in Hanoi, Vietnam.

Venere Guest Rating
Guest Rating 9.3 Wonderful!
Based on 63 hotel reviews © 2014 Venere.com

Cannot fault the hotel in any way. good value for money. The double room allocate...

Venere Guest, United Kingdom
Read Venere Reviews

Check Availability at Hanoi Elegance Ruby Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Facilities at Hanoi Elegance Ruby Hotel

  • Luggage room
  • Personal newspapers
  • Multilingual staff
  • Front desk - safety deposit box
  • City tour
  • Front desk - 24 hour
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Internet/Email services
  • Shuttle service
  • Shuttle service from and/or to the airport

Know before you go

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 378000 per vehicle
  • Rollaway bed fee: VND 315000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hanoi Elegance Ruby Hotel is also known as

Hanoi Elegance Ruby
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi

10

Clean

8.7

Location

8.6

Quiet

7.6

Spacious

10

Service

Hanoi Elegance Ruby Hotel reviews

7.8 Good
  • May 2014
  • Venere Guest
  • Single traveller
  • Australia

It takes me a while to find the hotel in narrow lane. However it is close almost everywhere. The staff is very friendly and helpful. The service is perfect.

9.4 Outstanding!
  • February 2014
  • Venere Guest
  • Mature couple
  • Australia

This was our first time in Hanoi. The Hotel is well located in the old quarter. It is very clean and well maintained and we could not be happier with the friendly and professional service we received during our stay.

9.6 Outstanding!
  • January 2014
  • Venere Guest
  • Family with older children
  • Australia

I have stayed in hotels all over the world as a touring musician and also a tourist and in terms of genuine service and friendliness of the staff this is the best by far..We wouldn't stay anywhere else should we visit Hanoi again... Great location also, right in the heart of the Old Quarter' and within easy walking distance to virtually everywhere...Overall excellent value for money...

9.7 Outstanding!
  • January 2014
  • Venere Guest
  • Not Specified
  • Australia

We will certanly recommend the Ruby elegance staff to other travellers - they were welcoming, kind and helpful to us for all aspects of ou rholiday in Vietnam and they greatly reduced our stress!

10 Outstanding!
  • October 2013
  • Venere Guest
  • Young couple
  • Australia

The staff here are wonderful! The rooms are lovely, clean and comfortable. I would recommend to anyone visiting Hanoi!

9.9 Outstanding!
  • September 2013
  • Venere Guest
  • Single traveller
  • Australia

The hotel offered an airport pick up, which went like clockwork. When I arrived at the hotel the staff greeted with a genuinely friendly manner. I was shown to my room which exceeded all expectations for the price that was charged - it was extremely comfortable, good curtains to keep out the early morning light and very quiet. One of the best value hotel rooms I have stayed in for a long time (I travel about 3 months of each year, so I see plenty of hotel rooms). The next morning the staff in the relatively small, but comfortable breakfast room were equally friendly and helpful. The breakfast was included in the room price and offered a wide variety to choose from. The location is a just a five minute walk from the night market and Hoan Kiem Lake. I would not hesitate to recommend this hotel and will definitely stay here when next in Hanoi.

10 Outstanding!
  • July 2013
  • Venere Guest
  • Family with young children
  • USA

Hotel was in the best location ever and a true local experience. Staff was amazing and our room was BEYOND perfect. I loved this hotel and would stay again. We were a family of 4 and were treated like ROYALTY!

10 Outstanding!
  • May 2013
  • Venere Guest
  • Not Specified
  • Germany

We could move into our room at 09:30 a.m. on arrival day without extra charge. Additionally we could use showers and have a rest, on our return from SAPA although we did not stay overnight. staff was very nice and more than helpful in every sense. A very nice, not to big place!

9.7 Outstanding!
  • March 2013
  • Venere Guest
  • Young couple
  • GB

I would like to say thank you to all the staff for being very welcoming and helpful. They made our first visit to Ha Noi wonderful.

8.8 Excellent
  • February 2013
  • Venere Guest
  • Single traveller
  • Canada

Stayed here for a 3 nights in November 2012 and I was thoroughly impressed with the hotel - for the location, quality of the staff, and level of service. Hanoi was my first stop in Vietnam and I wish all my other hotels were as good as this. I took advantage of the pickup from the airport (USD18) and they helped with my arrangements for a tour to Halong Bay. While in Halong, I was able to store my luggage with them. Upon return from Halong and craving some pho, the hostess was kind enough to escort me to a local restaurant that was still open and I had the best pho of my travels. Thank you for a great stay. I can't wait to come back

9.6 Outstanding!
  • September 2012
  • Venere Guest
  • Young couple
  • United Arab Emirates

3-4 nights The hotel and service expeienced was exceptional however choosing a room (double) was not easy to do on your site.

9.1 Wonderful!
  • September 2012
  • Venere Guest
  • Young couple
  • Hong Kong

Extremely friendly staff, great breakfast, great location. After a day out we returned to find a beautiful birthday cake and rose petal love hearts for my girlfriend's birthday - lovely surprise. The only negative was that the hotel offered a Halong Bay group day tour for USD45 per person. We ended up booking outside for USD19 per person! Otherwise, highly recommended.

9.2 Wonderful!
  • September 2012
  • Venere Guest
  • Mature couple
  • Vietnam

Very high quality rooms, great breakfasts, and staff that could not have been more helpful. This was the perfect place to stay in Hanoi.

9.3 Wonderful!
  • August 2012
  • Venere Guest
  • Mature couple
  • New Zealand

Staff outstanding. Hotel very good A great location to get the atmosphere of the Old Quarter of Hanoi. Except for the motor cycles, the area operates as imagine it did 100 years ago.

9.0 Wonderful!
  • July 2012
  • Venere Guest
  • Mature couple
  • USA

Great value! The staff was extremely attentive and courteous. Breakfast was cooked fresh, not a buffet, and there were lots of menu options. The hotel was very clean and modern, the A/C worked very well (a real plus in the stifling heat and humidity), and the hotel was located off the busy street -- with no auto traffic going by -- situated in the heart of the old quarter. Prior to arriving in Hanoi I arranged for transportation from the airport to and from the hotel at a negotiated price of $30.00, which was added to the bill. This is a real must as many of the cab drivers will price gouge. Sure -- you can stay down the street for $5.00 a night in a dorm setting, but you get what you pay for. Best hotel value on this trip through Korea, Singapore, Viet Nam, and Thailand.

8.0 Very Good
  • June 2012
  • Venere Guest
  • Single traveller
  • USA

The staff were very helpful and did everything that they could to make it a pleasant stay.

9.8 Outstanding!
  • June 2012
  • Venere Guest
  • Young couple
  • Australia

The staff service was excellent, of high standard and always with a smile. They made us feel welcome everyday and were always willing to help us enjoy Hanoi and reach our desired goal for the day. The hotel is well positioned and close to many restaurants and city attractions. The rooms were very clean and the personal computer in the room was very helpful. I also enjoyed the personalised breakfast menu cooked as requested everyday. Highly recommend this hotel.

9.3 Wonderful!
  • May 2012
  • Venere Guest
  • Germany

The staff was so lovely...Such things I am missing day by day in Germany. Hats down!

10 Outstanding!
  • May 2012
  • Venere Guest
  • Mature couple
  • Australia

Lovely hotel with very clean rooms, nicely decorated. The staff were exceptional and went out of their way to be friendly and very accomadating. The welcome was very informative and useful for everything we wanted to know and more.Good location and some good restaurants close by (also recommended by hotel staff). On our last night we were upgraded to a family suite and wew were made to feel very special. Highly recommend this hotel and the staff certainly helped us enjoy our stay to the maximum.

9.4 Outstanding!
  • May 2012
  • Venere Guest
  • Young couple
  • Japan

We stayed in a junior suite at the Hotel Hanoi Elegance. The service was fantastic. I would definitely recommend to stay here.

8.9 Excellent
  • April 2012
  • Venere Guest
  • Mature couple
  • GB

Perfect location in the old quarter. Walk-able to all the sights we wished to see and very convenient for a range of restaurants. Welcoming and efficient staff and good organisation of taxi transfer from and to airport. Being in the old quarter this hotel like others is shoe-horned into a narrow space making the rooms tight for moving around, you wouldn't want to dance in here! But for the price very acceptable with decent included breakfast. I would more than happily return on another visit.

9.9 Outstanding!
  • March 2012
  • Venere Guest
  • Mature couple
  • USA

We loved the location, the staff, the room, the breakfast choices, the airport pickup, the day trip to Tom Coc and Ninh Binh. If you're going to Hanoi and you like a small botique hotel, this is a great choice. Note, our 1st room was on the top floor & there was a low background noise from the water tanks on the roof. The staff accommodated us with a move two floors below.

9.0 Wonderful!
  • February 2012
  • Venere Guest
  • Single traveller
  • USA

Great boutique hotel and excellent value for money. Staff is very welcoming and helpful. Excellent amenities including laptop in every room. Location is in the old quarter, close to shopping, Hoan Kiem lake and reasonable distance from other sites. The room (3rd floor) was small, had to sidle around the bed. Later had 1/2 day extension in an 8th floor room, very spacious. Overall I preferred this hotel to a second boutique hotel of the same chain, mostly for location and more spacious public areas.

9.6 Outstanding!
  • February 2012
  • Venere Guest
  • Young couple
  • Hong Kong

I visited Hanoi with my husband in late January and we stayed in Hanoi Elegance Ruby on the first night of our stay. I am glad that I made a great choice! Although the hotel is small, it provided me with all I needed. We were impressed by the welcome drinks which was two hot ginger tea - it made us feel warm in the freezing weather! Also, the free wifi service as well as the free PC notebook gave me lots of convenience!! And we did appreciate the help offered by the hotel staff! As it was still Chinese new year holiday, the staff helped ring the restaurants to make sure that they had been re-open and then helped us make the reservation. They taught us how to choose reliable taxis and suggested reasonable taxi fares. Elegance Ruby made our trip in Hanoi easy, safety and happy. It's really a nice experience staying in this hotel and I will surely recommend it to my friends who are visiting Hanoi.

9.4 Outstanding!
  • January 2012
  • Venere Guest
  • Young couple
  • Australia

We've stayed in 5-star hotels all around the world, but the service in this little place was outstanding. The 5 or so reception staff all had permanent smiles on their faces and literally nothing was too much trouble. The value for money at this place is unbelievable. They even set up a laptop in every room so you can surf the internet in the comfort of your bedroom at your leisure whenever. The location is great for walking around the old town.

7.8 Good
  • January 2012
  • Venere Guest
  • Single traveller
  • Australia

Rooms are very small, I am travelling solo, so not an issue, but don't know how it would work if there were 2 people in the room. The rooms are very clean. Nice touches with the rose petals on the bed and in the bathroom basin. Also nice to have a fruit basket available in the room.

9.1 Wonderful!
  • January 2012
  • Venere Guest
  • Young couple
  • Australia

Great friendly staff, great location, clean rooms. Would stay again and recommend. The best service received in Vietnam and if it had a pool it would have been the best, even better than 5 star.

9.9 Outstanding!
  • December 2011
  • Venere Guest
  • Family with young children
  • USA

The hotel and room were spotless. The service we received from the hotel staff was exceptional. They helped us arrange a Halong Bay cruise with transportation. The trip went smoothly and the cruise was amazing. We also loved the hotel breakfasts. They were included in the room rate. There were plenty of options for kids and grown-ups. Their breakfasts became our most reliable meals while in Ha Noi. Overall, Ha Noi Elegance Ruby was an excellent choice for us. We would stay there again.

7.8 Good
  • November 2011
  • Venere Guest
  • Young couple
  • GB

Friendly and helpful staff- right in the centre of things and near to all main attractions. We had a twin room on the fourth floor which was fine although the temperature control was difficult - either stifling hot or like a fridge, not great for sleeping. Breakfast was good, like a full buffet on one menu which meant that you practically ordered everything! I'd recommend this hotel for a night or two. If you order a taxi with them to the airport make sure you barter them down- they will start the bidding at $18.

9.7 Outstanding!
  • September 2011
  • Venere Guest
  • Australia

This is my second trip to Hanoi but my first stay at Hanoi Elegance Ruby. We loved it so much. We stayed in about 6 hotels this trip to Vietnam and I felt it was the best of all hotels. I would recommend the Ruby to anyone. The room was superb and the staff were so friendly and helpful. Thank you Ruby staff very much for making our stay so wonderful.

9.0 Wonderful!
  • August 2011
  • Venere Guest
  • Family with older children
  • Japan

Very good Hotel and good staff

9.9 Outstanding!
  • May 2011
  • Venere Guest
  • Group
  • USA

I cannot recommend this hotel highly enough. The staff were genuinely friendly and could not do enough for you. The location is great, right in the heart of the old quarter and easy walking distance to everything we wanted to see. The hotel is a quiet haven from the noise and heat of Hanoi (which I loved!). The room came with a laptop and free wifi. Plus the breakfasts were fantastic!

8.6 Excellent
  • January 2011
  • Venere Guest
  • Not Specified
  • Australia

Hotel was outstanding in every way - except the room was too short, There was not enough space between the end of the bed and the wall. We also stayed at the Elegance Emerald. This was $15 less a night. The common areas were much less, but the room was more comfortable. In both, the reception staff were outstanding, even for Vietnam where excellent service is the norm.

9.8 Outstanding!
  • November 2010
  • Venere Guest
  • Single traveller
  • USA

These guys rock!

9.8 Outstanding!
  • September 2010
  • Venere Guest
  • Young couple
  • Spain

This hotel is rated as the best hotel in Hanoi, and I understand why. The service is 5 star, although it is a 3 star hotel. Excellent and absolutely recommended to any traveller that visits Hanoi.

10 Outstanding!
  • August 2010
  • Venere Guest
  • Mature couple
  • Australia

We are on Holiday and were referred to Hanoi Elegance , We could not be happier the staff could not be more helpfull, truly a wonderful stay.

9.4 Outstanding!
  • March 2010
  • Venere Guest
  • Young couple
  • Australia

Elegence 4 is right in the heart of the action in the Old Quarter. Staff were friendly and helpful. Would definitely recommend this hotel.

9.8 Outstanding!
  • January 2010
  • Venere Guest
  • Young couple
  • Germany

Hanoi Elegance 4 was the best hotel we stayed in during our 2 weeks in Vietnam. The Hotel staff was super professional, trying to do everything they could to satisfy us. They even had prepared a honeymoon cake for us and decorated our room romantically. The room itself was super clean, very cute and handy with our own pc with internet in the room. The bathroom was clean and good as well. Breakfast service was great. We loved the breakfast there and especially the very friendly service there as well. Location: in the middle of old town Hanoi, in walking distance to all major sights, in the middle of everything and yet we would not hear anything in the room (as it was in the back). We would definitely stay there again. We also stayed one night in Hanoi Elegance 2 as number 4 was fully booked when we wanted to return after a Halong Bay trip and Hanoi 2 is nearly the same nice hotel, maybe just a bit older (the bathroom) but also super clean, super service, same nice breakfast,great location. We also recommend it.

9.2 Wonderful!
  • December 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Excellent place to get away from the busy Hanoi streets. Recommended

9.8 Outstanding!
  • November 2009
  • Venere Guest
  • Young couple
  • Switzerland

The staff was extremely friendly and helpful. Not exaggerated or played friendlyness but real friendlyness. They helped where they could. Of all hotels I had in Vietnam on this stay, this one was the best.

9.4 Outstanding!
  • October 2009
  • Venere Guest
  • Mature couple
  • Australia

Can't beat this small but perfectly formed hotel in a fantastic location close to everything in the Old Quarter. The staff are wonderful and speak excellent English. Nothing is too much trouble. We loved our suite and the in room PC is a great facility. Nothing we didn't like. Highly recommended.

8.3 Very Good
  • October 2009
  • Venere Guest
  • Group
  • United Kingdom

Excellent Staff in good location stayed in twin bed room everthing was provided room could have been bigger

9.9 Outstanding!
  • September 2009
  • Venere Guest
  • Single traveller
  • USA

I have never been in a hotel with such a friendly accommodating staff, that is so efficiently run and warm and welcoming at the same time. I feel like everyone went out of their way to make my stay as comfortable as possible, answered all my questions. When I came back to the hotel, exhausted from the overnight train from SaPa (at 5:30 AM), they immediately served me coffee and breakfast and did everything possible to have a room ready immediately. My room was ultra modern but in no way tacky and perfectly arranged. The location was excellent- If I return to Hanoi I will definitely book a room at the Elegance 4 and will tell all of my friends to do the same

8.6 Excellent
  • August 2009
  • Venere Guest
  • Young couple
  • USA

This hotel is in a great location of Hanoi and is a clean, well run, small boutique hotel. The service was always friendly and helpful. I would highly recommend the hotel!

9.7 Outstanding!
  • June 2009
  • Venere Guest
  • Single traveller
  • USA

Service was excellent. I stayed one night, then left my luggage behind and did an overnight cruise to Halong Bay. After the cruise ended, I returned to the hotel to pick up my luggage. I was very hot and dirty from the long bus ride back to Hanoi, and I was about to get on a plane for a long trip back to the United States. The receptionist at the hotel took one look at me and asked me if I'd like to take a shower. The next thing I knew, I was handed a fresh towel, soap, and shampoo. Now that's what I call service!

9.3 Wonderful!
  • August 2013
  • Venere Guest
  • Mature couple
  • Japan

9.9 Outstanding!
  • August 2013
  • Venere Guest
  • Young couple
  • Vietnam

9.5 Outstanding!
  • August 2012
  • Venere Guest
  • Not Specified
  • Australia

8.7 Excellent
  • March 2012
  • Venere Guest
  • Gay Couple
  • USA

9.9 Outstanding!
  • September 2011
  • Venere Guest
  • Mature couple
  • GB

7.8 Good
  • February 2011
  • Venere Guest
  • Not Specified
  • Hong Kong

9.1 Wonderful!
  • February 2011
  • Venere Guest
  • Single traveller
  • Norway

7.0 Good
  • September 2010
  • Venere Guest
  • Family with young children
  • Malaysia

8.7 Excellent
  • August 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

9.9 Outstanding!
  • April 2010
  • Venere Guest
  • Young couple
  • Greece

8.1 Very Good
  • February 2010
  • Venere Guest
  • Single traveller
  • Vietnam

9.8 Outstanding!
  • September 2009
  • Venere Guest
  • Young couple
  • Greece

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Reviews in other languages
9.7 Outstanding!
  • August 2012
  • Venere Guest
  • Young couple
  • Argentina

9.2 Wonderful!
  • August 2014
  • Venere Guest
  • Mature couple
  • France

7.4 Good
  • December 2011
  • Venere Guest
  • Mature couple
  • France

9.5 Outstanding!
  • February 2014
  • Venere Guest
  • Mature couple
  • Germany

9.9 Outstanding!
  • March 2011
  • Venere Guest
  • Single traveller
  • Japan

Hanoi Elegance Ruby Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Hanoi Elegance Ruby Hotel offers 20 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy 32-inch LCD televisions. Business travelers visiting the Hoan Kiem area will have access to free wireless high-speed Internet access as well as desks and complimentary newspapers.

Private bathrooms are outfitted with showers, hair dryers and complimentary toiletries. Minibars, coffee/tea makers and complimentary bottled water can be found in each room to accommodate basic traveling needs. Additional guest comforts include soundproofing, air conditioning and safes.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Coffee and tea maker
  • Soundproof rooms
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Wireless Internet access
  • LCD flat screen TV
  • PC with internet access in room

Distances from Hanoi Elegance Ruby Hotel

Vietnamese National Tuong Theatre - 0.2 km / 0.1 mi
Hang Gai Street - 0.2 km / 0.1 mi
St. Joseph Cathedral - 0.4 km / 0.2 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Bach Ma Temple - 0.5 km / 0.3 mi
Thang Long Water Puppet Theatre - 0.5 km / 0.3 mi
Hoan Kiem Lake - 0.6 km / 0.4 mi
Thang Long Ca Tru Theatre - 0.6 km / 0.4 mi
Dong Xuan Market - 0.7 km / 0.4 mi
Hanoi Old City Gate - 0.7 km / 0.4 mi
Hoa Lo Prison Museum - 0.8 km / 0.5 mi
Vietnam Military History Museum - 0.8 km / 0.5 mi
Hanoi War Museum - 0.8 km / 0.5 mi
Hanoi Flag Tower - 0.9 km / 0.5 mi
Trang Tien Plaza - 1 km / 0.6 mi
The preferred airport for Hanoi Elegance Ruby Hotel is Hanoi (HAN-Noi Bai Intl.) - 20.8 km / 12.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hanoi Elegance Ruby Hotel

  • Shuttle service
  • Shuttle service from and/or to the airport
There is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.