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Hanoi Ciao Hotel - Hanoi

3 star Hotel Hanoi

No.8 Tho Xuong Lane Au Trieu Street, Hoan Kiem District - Hanoi

Price starting from $ 20 .00

Hanoi Ciao Hotel is a 3-star Hanoi city center hotel in the Hoan Kiem-area, under 500 meters from Hoan Kiem Lake and St. Joseph Cathedral.

Location of Hanoi Ciao Hotel

Vietnamese National Tuong Theatre, Hang Gai Street, Ngoc Son Temple and Hoa Lo Prison Museum are not far. Other points of interest include Thang Long Water Puppet Theatre, Trang Tien Plaza, Vietnam Women's Museum and Thang Long Ca Tru Theatre.


Free Wi-Fi is provided.


Hanoi Ciao Hotel has its own restaurant serving breakfast.


Your Hanoi hotel has 28 rooms. You can also find currency exchange, tour/ticket assistance, dry cleaning/laundry, coffee/tea in the lobby and an elevator (lift). The front desk at Hanoi Ciao Hotel is open 24 hours.

Venere Guest Rating
Guest Rating 9.3 Wonderful!
Based on 17 hotel reviews © 2014

A family hotel with extremely friendly people running the hotel.The mail communic...

Venere Guest, United Kingdom
Read Venere Reviews

Check Availability at Hanoi Ciao Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hanoi Ciao Hotel

A free continental breakfast is served each morning.

Facilities at Hanoi Ciao Hotel

  • Lift/elevator
  • Air conditioning
  • Currency exchange
  • Room service - 24 hour
  • Laundry service
  • Restaurant/Dining
  • Shuttle service from and/or to the airport
  • City tour
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • TV Lounge
  • Internet/Email services
  • Medical service

Know before you go

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

Check-in: after 1 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 396000 per vehicle (one way)
  • Rollaway bed fee: VND 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.











Hanoi Ciao Hotel reviews

6.8 Fair
  • January 2010
  • Venere Guest
  • Mature couple
  • China

Hotel Splendid is moderately priced for Hanoi. It is on a small side street in a good location; although this makes it a little difficult to find the first time. The service via email was very good; they inquired as to whether we would like a taxi from the airport because of some difficulties that travelers were having with taxi scams from the airport. We had good service, good location, and a good breakfast, but it is a little overpriced for comparable hotels in the area.

10 Outstanding!
  • August 2009
  • Venere Guest
  • Group
  • Netherlands

What a great value for the money. The rooms had everything we needed including a hair dryer and the staff was amazing. They mapped out any place we wanted to go which was so easy once we got the hang of it. We gave them the name of a store we wanted to visit and they quickly printed a map to help us get there. Used the free internet access in the lobby to quickly check email. We were a group of four women and felt very safe in this nice area. Thank you to the friendly staff. I would highly recommend.

10 Outstanding!
  • August 2009
  • Venere Guest
  • Young couple
  • Thailand

The hotel was beautiful & clean. The staff was extremely helpful, knowledgeable and friendly.

10 Outstanding!
  • July 2009
  • Venere Guest
  • Single traveller
  • Russia

This hotel is just like every other little hotel in Hanoi Old Quarter... It has a great location right by the St Joseph's Cathedral. Except the service is outstanding!! The front desk staff was friendly and helpful at all times. Rooms are small, but that is normal. Most importantly the rooms are clean... not all in Hanoi are!! I would definitly go back if I wanted to stay in that area again.

10 Outstanding!
  • May 2009
  • Venere Guest
  • Young couple
  • United Kingdom

I stayed Splendid Star hotel for 3 nights in April. Reception is efficient and quick. The hotel is centrally located, very close to shopping centre and sworld lake. Breakfast is basic, but satisfactory. Check-in staff and housekeeping are very good. I highly recommend this hotel, and would definitely stay there again.

10 Outstanding!
  • April 2009
  • Venere Guest
  • Young couple
  • Portugal

The staff at the Splendid Star Hotel is extremely friendly and very helpful. The location is most convenient for shopping. The breakfast is very satisfying with a variety of selections, offering good coffee. There may be flashier hotels in Hanoi, but I found the Splendid Star hotel to be graceful and comfortable

10 Outstanding!
  • April 2009
  • Venere Guest
  • Young couple
  • Malaysia

The most beautiful, warm and memorable place for a holiday in Ha Noi. My husband and I went to here in March, we are recommending it to all our friends. We stayed in the 6th floor with view room first and it was awesome. David and his staff are so like family, you almost feel sentimental leaving them. They also offer you free pick up at the airport. Anyways, Splendid Star hotel is so good I am all determined to go there very soon again!

9.9 Outstanding!
  • January 2009
  • Venere Guest
  • Mature couple
  • Russia

My friends and I stayed at the Splendid Star Hotel at the end of December 08. The hotel is well located in the old quarter and reasonably priced.Tony the manager was very friendly and helpful and made our stay a welcome one. We booked three tours through him. We were vey happy with the tours to Halong Bay.The staff understood my conditions and just let me rest and feel well .They offered orange jus and coffee a discretion . I felt just like coming home even it was my first stay in this hotel . I definitely will stay here again and will recommend it to my friends .

9.9 Outstanding!
  • January 2009
  • Venere Guest
  • Young couple
  • Portugal

The hotel is situated about 5-10mins walk from shopping street very closed to St Joseph's Cathedral. The hotel is located near the underground mall so good for shopping. The staff at reception was adequate in English so it wasn't too bad for communication. Complimentary morning breakfast buffet was great too.Computer and internet connection in each room was very helpful for independent travelers like us when we needed to get information on Hanoi.We also arranged our travel throughout Vietnam through this hotel and found the organization of this efficient and the costs very reasonable.Highly recommend for other travelers.

10 Outstanding!
  • January 2009
  • Venere Guest
  • Family with older children
  • Sweden

My family used to stay here during our traveling in Vietnam at the end of 2008.Their service is fantastic,reasonable prices,very perfect location in the Old French Quarter near many restaurants and attractions ,easily access anywhere .The staffs were always very eager to attend to our every need. We also arranged our travel throughout Vietnam through this hotel and found the organisation of this effiicient and the costs very reasonable.It is an small boutique hotel and is one we would recommend without hesitation.Thanks and happy new year all of you( Rose , Tony and Andy,Tom)

9.6 Outstanding!
  • December 2008
  • Venere Guest
  • Single traveller
  • Poland

Two best things about this hotel are staff and location. Staff is very helpful and friendly. Hotel is located in the heart of the city, some 50 meters from St Joseph cathedral and in the shopping district. There are lots of restaurants around. On the other hand if you want broad view from the window you should look elswhere. One side faces very narrow street (5m), while another faces wall of the other building. With some effort you could probably touch this wall from your window. And some single rooms have no window at all. So if you care, be sure to arrange the room with window facing the street. For breakfast you may choose from four options (one is Vietnameese noodle soop). The food is good, but may be boring after a week. But if you don't care (I didn't) it is a wonderfull place to stay, certainly worth the price. I recomend it.

9.9 Outstanding!
  • November 2008
  • Venere Guest
  • Single traveller
  • Spain

The staffs were really friendly and spoke good English. The mall downstairs provided some nice inexpensive restaurants. Not many good shopping stores around if you're looking trendy clothing or designer brands, but for everyday items there's plenty around. its great value for money (less then double for hotels in the city area), and if I want to do some shopping and eating in the city.

9.6 Outstanding!
  • October 2008
  • Venere Guest
  • Group
  • Australia

The lobby are decorated in a nice style with very comfortable size beds. Usual facilities include TV., air con., mini bar, hair drier and safety box. the bathrooms have both bath and shower. Staff at room service and the reception was friendly and helpful. They have a small collection of DVDs you can borrow if you have a DVD player or laptop. There is free wifi service which was sufficiently fast. the complementary breakfast buffet, consisting of continental breakfast and Vietnamese dishes.

9.9 Outstanding!
  • September 2008
  • Venere Guest
  • Not Specified
  • Spain

Excellent stay - Newly and nice hotel - Great location, close to St Joseph's Church - Very friendly, welcome and helpful staff.

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Reviews in other languages
  • March 2009
  • Venere Guest
  • Mature couple
  • Italy

8.9 Excellent
  • October 2009
  • Venere Guest
  • Mature couple
  • France

Hanoi Ciao Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Hanoi Ciao Hotel has 28 guest rooms. Guests can kick back at the end of a busy day and enjoy LCD televisions with cable channels and DVD players. Business travelers will have access to free wired and wireless high-speed Internet access as well as desks and safes during their Hoan Kiem visit.

Private bathrooms are outfitted with showers, hair dryers and complimentary toiletries. Minibars, coffee/tea makers and complimentary bottled water can be found in each room to accommodate basic traveling needs. Additional comforts include air conditioning.

A turndown service is available. Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Coffee and tea maker
  • Telephone
  • Hairdryer in each room
  • Safe
  • Desk
  • Extra beds
  • Baby cots/cribs available
  • Ironing facilities on request
  • DVD player
  • Cable TV
  • Wireless Internet access
  • High speed Internet access
  • LCD flat screen TV
  • PC with internet access in room

How to reach Hanoi Ciao Hotel

By public transportation
Splendid Star Hotel is located in the central of Hanoi Old Quarter, next to the oldest Joseph’s Cathedral.

The hotel is just 300ms north of the Airport shuttle stop located at 1 Quang Trung St and 1km from the Hanoi Train Station.
The taxi can stop at 10 Au Trieu Street-and come to our hotel with hotel sign next to the Joseph Church.

Distances from Hanoi Ciao Hotel

St. Joseph Cathedral - 0.1 km / 0 mi
Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
Hoan Kiem Lake - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Hoa Lo Prison Museum - 0.5 km / 0.3 mi
Thang Long Water Puppet Theatre - 0.6 km / 0.4 mi
Trang Tien Plaza - 0.7 km / 0.4 mi
Vietnam Women's Museum - 0.7 km / 0.5 mi
Thang Long Ca Tru Theatre - 0.7 km / 0.5 mi
Bach Ma Temple - 0.8 km / 0.5 mi
Vietnam Military History Museum - 0.9 km / 0.6 mi
Hanoi War Museum - 0.9 km / 0.6 mi
Hanoi Flag Tower - 1 km / 0.6 mi
Hanoi Old City Gate - 1 km / 0.6 mi
The preferred airport for Hanoi Ciao Hotel is Hanoi (HAN-Noi Bai Intl.) - 21.1 km / 13.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hanoi Ciao Hotel

  • Shuttle service from and/or to the airport
There is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.