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Hanoi Graceful Hotel - Hanoi

3 star Hotel Hanoi
(self-classified...)

21 Hang Phen Street, Hoan Kiem District - Hanoi

1-877-662-6988
Price starting from VND 1070064 .90
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Hanoi Graceful Hotel is located in the Hoan Kiem area and offers free breakfast - just one of the extra touches that make for a comfortable stay at this family-friendly Hanoi hotel.

This 3 star Hanoi hotel has its own restaurant serving breakfast, lunch and dinner where you will find a selection of items to try. Whether you are visiting Vietnam for business or on holiday, make sure you take time out to relax as there are massage and treatment rooms available. There is also a bar/lounge where guests can enjoy drinks after a long day.

Multilingual staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance. The reception also has a safe deposit box should you need to lock away any valuables during your stay. Free Wi-Fi is available. This hotel has a business center. Other amenities include dry cleaning/laundry services, an elevator (lift), concierge services and laundry facilities.

Venere Guest Rating
Guest Rating 7.9 Good
Based on 17 hotel reviews © 2014 Venere.com

Every time we got back to the hotel that we received the big smile on staff’s face...

Venere Guest, Vietnam
Read Venere Reviews

Check Availability at Hanoi Graceful Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Breakfast at Hanoi Graceful Hotel

A free continental breakfast is served each morning.

Facilities at Hanoi Graceful Hotel

  • Business Center
  • Bar
  • Restaurant/Dining
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Laundry room
  • Multilingual staff
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • City tour
  • Shuttle service from and/or to the airport
  • Free parking
  • Massages
  • Internet/Email services

Know before you go

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

Check-in: between 10 AM and 11:30 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hanoi Graceful Hotel is also known as

Hanoi Amazing Hotel
Hanoi Amazing Hotel Hotel
Hanoi Amazing Hotel Hotel Hanoi

8.5

Clean

8.4

Location

8.1

Quiet

6.9

Spacious

7.8

Service

Hanoi Graceful Hotel reviews

9.7 Outstanding!
  • April 2010
  • Venere Guest
  • Mature couple
  • Australia

I’m not a writer, I don’t use the flash word to tell about something I love. Amazing hotel staff provide you everything you need ( Eating, traveling, sleeping, Relaxing). Lovely hotel, lovely staff, Room with great Old Quarter view. You find a different way of traveling here. Enjoy more – Pay less.

9.4 Outstanding!
  • April 2010
  • Venere Guest
  • Family with older children
  • Japan

When rating hotels, I rate them within their tier - this is a boutique hotel, not a 5 star resort - and for the money, Hanoi Amazing is an excellent value. I don't know of another hotel that would allow you to check in at 5:30am (for no extra charge) after arriving in Hanoi on the night train from Lao Cai. Fantastic service, wonderful and accommodating staff. We stayed in the family room on the sixth floor so had no noise from the streets below. Breakfast is simple - though you will want to avoid the pancakes - but we enjoyed the baguettes and jam. Laundry charge was $2/kg which we thought was an excellent deal. We did not book our Halong Bay trip through them, but spoke to others who had and were very happy with the travel arrangements. It's about a 10 minute walk to the lake and in the heart of the Old Quarter, which can be a crazy and hectic place, but once you step inside, it is quiet and welcoming. They have two computers with internet access. Rooms are simple, but clean, and did not smell of smoke. Highly recommended for those who don't require a 5 star hotel.

9.2 Wonderful!
  • November 2009
  • Venere Guest
  • Group
  • India

I found the staff extremely couteous and friendly, as well as helpful. The room was great, and they gave me a better room for the second and third night without me asking. Very very clean, and quiet, too.Hotel has a great city restaurant.

9.9 Outstanding!
  • September 2009
  • Venere Guest
  • Group
  • Vietnam

Amazing hotel - Great cheap hotel, Typical " Bed room & Restaurant" style hotel with excellent service, very clean as one would expect, The staff at the hotel were courteous & so friendly. The room was comfortable. Room is lovely, overlooking the quieter end of the Hanoi Old Quarter Street. We just slept here 1 night then go up to the north (Sapa). It was amazing. Ask them, they can give to you all the best information.

8.0 Very Good
  • September 2009
  • Venere Guest
  • Young couple
  • USA

It's not bad. The staff are very friendly, the location is pretty good, and it wasn't noisy at night. The room was clean and so were the linens. Free breakfast: the pho is alright, the other options are not so exciting. Avoid the 'pancakes' if you don't like fried dough. I felt that if I looked a little harder I could get a better deal for my money, but overall I was pretty happy with this hotel.

10 Outstanding!
  • August 2009
  • Venere Guest
  • Not Specified
  • Australia

i staying Hanoi Amazing Hotel for 3 night "" mr Tommy Hotel Manager very helpfull and all he staff . i will come back and stay here again !!

7.9 Good
  • July 2009
  • Venere Guest
  • Family with older children
  • Sweden

This was the first hotel we arrived to at our three weeks holiday in Vietnam. We stayed three nights. We had arranged a pickup from the airport to the hotel via mail conversation with the hotel. That worked suprisingly fine, they were waiting for us with a sign at the airport. The trip takes about 45 min with car/taxi to the hotel. Upon arrival we checked in and the room was clean and spacious. The hotel has about 10-15 rooms. One of the "travel managers" tried to sell us some package tours to Halong Bay and train/airline tickets for our next stop. I recommend to look around at other travel agencies in town or book on the net to find cheaper tickets since they were much more expensive than they should be. However, the recommended Halong Bay trip was on one of the luxary boats, good food and accomodation, and that trip was the most memorable and best for us during our three weeks in Vietnam. The hotel is in the middle of the French quarters so it is within walking distance to all shops and busy areas in Hanoi. Certainly the hotel rate was good value for the money. Enjoy your stay.

9.0 Wonderful!
  • July 2009
  • Venere Guest
  • Single traveller
  • Australia

Good value hotel within walking distance to old quarter attractions. Staff keen to assist.

9.0 Wonderful!
  • June 2009
  • Venere Guest
  • Family with young children
  • Australia

Tommy & his staff were fantastic, went out of their way to make our stay the best they could. Nothing was too much trouble. They looked after our luggage while we went to Sapa & then out to Halong bay which meant we only had to take one small bag instead of all our luggage. When we arrived back from Sapa at 0430, they had a room for us to have a sleep then shower, change & some breakfast before heading out to Halong Bay at 0800. This was provided free of charge as was the room to shower and change before catching the night train to Sapa. Tommy helped us choose a tour to Halong Bay & the one he recommeded was brilliant. THank you Tommy for a wonderful stay in Hanoi!!

3.4
  • May 2009
  • Venere Guest
  • Not Specified
  • United Kingdom

Extremely disappointed and would not recommend to others. I think that Tommy, the Manager, would be interested to hear how one of his employees tried to tell us that the room we were being allocated was needed for another group of family members. This was despite having booked our accommodation several weeks in advance. After making ourselves perfectly clear, i.e. we would not accept this story, we were allocated our original room. Finally, on the eve of checking out of the hotel, the same employee informed us that their credit card machine was not working and that they would require the balance in cash. The employee then calculated and recalculated the due amount three times and wrote down the amount owed. Fortunately, we had sufficient cash to pay the bill however on returning to see the employee, he then told us he had made a mistake and that his calculator could not have been working properly. I am afraid to say that this comment was the straw that broke the camel's back and we refused to pay any extra. This sort of service leaves a nasty taste in one's mouth.

7.7 Good
  • May 2009
  • Venere Guest
  • Family with older children
  • Singapore

Hotel staff shall learn to speak English in order to communicate better with customers

7.6 Good
  • April 2009
  • Venere Guest
  • Family with older children
  • France

les chambres ont des fenêtres qui donnent sur un mur (un conduit d'air )sauf à partir du 4 ème étage ;nous avons changer nos chambres.la family room n'a que 3 couchages et non 4 comme nous l'avions pensé.le patron a très bien organisé notre croisière à la baie d'halong.il est très présent et veille à nous faire plaisir.

7.7 Good
  • April 2009
  • Venere Guest
  • Family with older children
  • France

Nice hotel manager. Will do his best to help. Can arrange tours to Halong Bay/train tickets...

3.2
  • April 2009
  • Venere Guest
  • Thailand

The "Manager" tried to charge me $40 per night when I checked out, but my on-line reservation was for $35 per night. I had to show him that price on my email record before he'd give it to me. The "manager" also told me I had to pay the taxi driver when we got to the airport upon departing Vietnam, but he had already charged the taxi fee onto my credit card when I checked out! He also pressured us to sign up for a tour. When we decided on a tour package to HaLong Bay, the tour was to have included a stop at some caves AND going to some ghrattos. He signed us up for a different tour instead that only took us to the caves. Additionally, we had paid the VP price, but didn't get on the VP bus trek to HaLong Bay. We should have gotten at least a partial refund for this mess! We wondered: did the "manager" get a larger commission for putting us onto the other tour? Also, we learned after we got home that another tour operator that we had contacted had gone to our hotel to talk to us about the tour we wanted. The "manager" didn't even tell us he had come to see us! His treatment of our stay was appalling!

8.9 Excellent
  • March 2009
  • Venere Guest
  • Mature couple
  • USA

I was in Ha Noi on NGO business for two days. This hotel is great value for the money. I travel enough to want an en suite bath, ac, a clean room and working wi-fi. The Hoang Thanh had it all albeit the room was quite cozy. If I return to work in Ha Noi I will request a larger room to stretch out in. The staff was friendly, helpful, and the breakfast pho and coffee were good. I would definitely return.

4.9 Ordinary
  • March 2009
  • Venere Guest
  • Mature couple
  • Sweden

i think it is really expensive and the bed are wery hard so if you have bad back i will not recommend this hotel

Hanoi Graceful Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Hanoi Graceful Hotel offers 32 guest rooms for your family-friendly holiday. Cable TV channels and DVD players provided in each room are great for unwinding at the end of a long day. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, safes and phones during their Hoan Kiem visit.

Private bathrooms are outfitted with shower/tub combinations and hair dryers. Minibars, coffee/tea makers and complimentary bottled water can be found in each room to accommodate basic traveling needs. Additional comforts include air conditioning.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Telephone
  • Air conditioning
  • Mini bar
  • Extra beds
  • Coffee and tea maker
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • DVD player
  • Cable TV
  • Wireless Internet access

Distances from Hanoi Graceful Hotel

Vietnamese National Tuong Theatre - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.2 mi
Bach Ma Temple - 0.4 km / 0.2 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Hang Da Market - 0.5 km / 0.3 mi
Hanoi Old City Gate - 0.6 km / 0.4 mi
Thang Long Ca Tru Theatre - 0.6 km / 0.4 mi
St. Joseph Cathedral - 0.6 km / 0.4 mi
Ngoc Son Temple - 0.6 km / 0.4 mi
Thang Long Water Puppet Theatre - 0.7 km / 0.4 mi
Vietnam Military History Museum - 0.8 km / 0.5 mi
Hoan Kiem Lake - 0.8 km / 0.5 mi
Hanoi War Museum - 0.8 km / 0.5 mi
Hanoi Flag Tower - 0.9 km / 0.5 mi
Hanoi Citadel - 0.9 km / 0.5 mi
The preferred airport for Hanoi Graceful Hotel is Hanoi (HAN-Noi Bai Intl.) - 20.5 km / 12.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hanoi Graceful Hotel

  • Shuttle service from and/or to the airport
  • Free parking
There is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.