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Lake Kivu Serena Hotel - Gisenyi

4 star Hotel Gisenyi

Gisenyi Rwanda - Gisenyi

Price starting from $ 221 .23

Welcome to Lake Kivu Serena Hotel!

You will be spoilt for choice in terms of food at this 4-star Gisenyi hotel as the restaurant serves breakfast, lunch and dinner, so you are sure to find something tasty to tempt your palate. If you are visiting Rwanda on vacation or for business, make sure to take some time to relax as you will find a fitness center on site, so make the most of it! Don't forget to pack your swimwear as this hotel features an outdoor pool. Outfitted with a bar/lounge, you'll find the perfect place to have a drink. Knowledgeable staff are available at the front desk 24 hours-a-day and can provide express check-out.

Free Wi-Fi is provided so you can check your in-box whenever you like. If you need to work while away, then this hotel has conference/meeting rooms for hire and secretarial services. Other amenities include free secure outdoor parking, gift shops/newsstands, free parking, and concierge services.

Guest Rating
Guest Rating 8.0 Very Good
Based on TripAdvisor votes

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Check Availability at Lake Kivu Serena Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Lake Kivu Serena Hotel

Breakfast is served each morning for a fee.

Facilities at Lake Kivu Serena Hotel

  • Bar
  • Restaurant/Dining
  • Gym
  • Outdoor swimming pool
  • Concierge
  • Front desk - 24 hour
  • Gift shop
  • Pets accepted
  • Room service - 24 hour
  • Conference room
  • Secretarial service
  • Free parking
  • Private parking
  • Shuttle service from and/or to the railway station
  • Medical service
  • Internet/Email services

Know before you go

  • No pets and no service animals are allowed at this property.

Check-in: between 3 PM and midnight.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Lake Kivu Serena Hotel reviews by TripAdvisor

Room Details

Book your pet-friendly accommodation at the 30-room Lake Kivu Serena Hotel. Satellite TV channels offer entertainment at the end of a busy day. Corporate travelers visiting the Gisenyi area will benefit from free wireless high-speed Internet access as well as safes. Bathrooms are outfitted with hair dryers. Additional comforts include air conditioning.

Accommodation Services

  • Air conditioning
  • Telephone
  • Hairdryer in each room
  • Safe
  • Satellite TV
  • Wireless Internet access

Distances from Lake Kivu Serena Hotel

Volcanoes National Park - 49.2 km / 30.6 mi
The preferred airport for Lake Kivu Serena Hotel is Kigali (KGL-Kigali Intl.) - 101.3 km / 63 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Lake Kivu Serena Hotel

  • Free parking
  • Private parking
  • Shuttle service from and/or to the railway station