Hotel Helvetia - Genoa

I would definitely stay at the Helvetia Hotel again.

Wonderful location, historic location and building, friendly staff, adequate breakfast.

The good: great location, great breakfast, super helpful staff who gave us great recommendations on restaurants, etc., cleanliness of rooms. The not so good: we were in a room that faced the street and as noted by other travelers, it can be exceptionally noisy. This issue was compounded by the construction that was going on the sidewalk immediately below our window - fortunately the noise should be done as Hotel Helvetia now has a new sidewalk out front. If I had not had a pair of ear plugs in my bag I would not have been able to sleep for the four nights we stayed there.

Wonderful, helpful staff in a historic hotel in old Genoa. Only a 10-min walk to the train station. The room was very roomy and comfortable; the only drawback was constant, loud street noise from vehicle traffic.

Convenient location close to Principe train station. Staff are helpful and friendly. The Aircon in our room wasn't much good - it was more like a fan. The room was very quiet with the windows closed. Nice big bathroom with a good shower. Good breakfast - Italian style - with lots of choice.

Very good, clean, hotel. Rooms are small but well kept. Would definitely stay there again.

Excellent level of customer service; the hotel staff could not have been more helpful.

A good hotel, well located for sighteeing. Very helpful and courteous staff. Room was clean, comfortable and well appointed. We felt it represented good value for money.

Very good hotel, excellent situated for a discivery of Genova. This was our second visit there in 14 month.

Room was large & spacious, but we found it quite dark (as most italian rooms are) and we looked out right into another building, bathroom was small but adequate, bed was huge and comfy. Location was fantastic, staff were very helpful stored our bikes no problems at all, breakfast plentiful and free internet available - the only free internet we found!

Helvetia is in a very busy square, close to adjacent buildings and open to traffic noise at all hours. Staff is very accommodating, breakfast was decent, and there is a computer in the lounge for free internet access.

Paulo at the front desk was so helpful. However we were charged 3 different prices for a cup of cappuccino, by 3 different front desk personnel. Although the price was right, I probably would stay somewhere else and spend a bit more money for something nicer.

Spaciousness of bathroom NOK. Large size beds. Convenient but expensive garage (16,- €/night)nearby. Hotel properly indicated when driving in downtown Genova. Convenient location in the very centre of Genova.

Hotel has the perfect location for visitors of the Aquarium. Piazza infront of the hotel is very busy with traffic, so arriving by car makes it a bit difficult to park for unloading. Having a closeby garage (even if at a charge) was very useful.

Good location - near to all major attractions. Good value for money - but they charged my card the price of one night exactly one day before our arrival without asking for my authorization. Good breakfast, helpful staff, practical, comfortable accomodation.

In general nice hotel in good area near centre and sea but very noisy at night due to the road nearby.

The rooms are simple,but OK and very clean.The bathroom was small but also clean and with a very good shower.I think we had one of the best rooms with balcony and view on the Piazza della Nunziata.I saw other rooms a lot smaller ,with view on the backside.Every day new towels and free minibar with water and juice.The WIFI is free but not possible in the rooms ,only in the public area.Breakfast is OK...buffet for Italian norms very good.The distances to nearly all the important places cane be done walking.RECEPTION by THE STAFF : VERY HIGH LEVEL !!!PRICE/QUALITY :very good The only minuspoint is the noice of the trafic...

From the daywe went into the hotel till we left we felt at home.We were comfortable,well fed at breakfast and excellent service.We left the hotel to go to Verona for a couple of days and the management kept our extra luggage for at no charge and we found them in our room when we returned.The Hotel is situated close to the airport bus terminal and the train terminal and also to the historic center.Its true that I am not very fussy but I enjoyed my holiday to the full.

This is a friendly welcoming hotel which is very conveniently placed within easy reach of Genova's principal train station and of the city centre. The staff were extremely helpful, beds were comfortable, breakfast was very good. Free internet access was particularly appreciated.

Only the breakfast was not perfect.

-deffinately not an North American type hotel, nice experience -we were a little chilly -great location -staff was wonderful, wanted to help & really did -family w/ teenage daughter

The staff was nice and friendly and the hotel is located at walking distance from the center and the harbour. We were there in our honey moon the day before leaving for savona to take a cruise. Unfortunately there was a mistake and at the moment of leaving, we realized that someone had exchanged one of our suitacases. We were really upset because we couldn't wait (the ship leaves without you), but the hotel director did the miracle: he found the customer, he met him on the highway and brought our retrieved luggage in the cruise ship in Savona before the ship left! So at the end we were really surprised and happy and although there was this mistake, it was brillantly solved. We will surely come back if in Genova.

Really perfect adress. I noticed specially the competences and the kindness of the people working at the the hotel

Hotel was adequate for our needs and close to all sightseeing. Enjoyed our stay and would recommend.

An excellent choice. Price is more than honest. Welcome is warm. I'll come back, this is now my Genova's hôtel.

This was very centrally located about 3/4 mile down hill from train station. Rooms were large and comfortable. There was an elevator, a plus in Italy. Staff was very welcoming and helpful, suggesting sites and places to eat.

I found the price to value very good. The personnel were helpful and friendly. The breakfast was fine, and i was pleased that there was free access to the internet. I'd clearly recommend this hotel.

Traffic is heavy from six in the morning.On the other hand is it cose to everything you want to see.

Bathrooms are small, but that seems to be typical with a lot of Italian hotels - our at least with the ones I have stayed at. Staff was extremely helpful. Great location that was near everything.

Our group of four found the service at the hotel excellent- all staff with whom we came into contact were very friendly and extremely helpful, even with a problem, one member had, completely beyond the hotel staff's responsibility. The breakfast room was very pleasant and the breakfast on offer, more than adequate. Location was within ready walking distance of the tain station and perfect for access to all local points of interest.

A little gem. 5 minutes' walk from the main station in the pretty old town. Extremely welcoming and helpful staff. I would certainly stay here again - recommended.

The Hotel Helvetia is an a great location in Genoa, few minutes walking from city center, and from the Old Harbour (very convenient for visiting the Acquario!). Even easy to reach by car, and offering a nearby car guarded parking for a reasonable price. The personnel is lovely, very kind and ready to offer us guidance for our visit (just be careful to their suggestion for catering: too enthusiastic). Our 3-people room was clean and offered whatever we needed, for a good price considering location and time of year (full Summer). Good breakfast too. I will surely go again there.

It is a very central hotel and as we only stayed for one night it was very good that we were near the area where we could find the day tours by bus. We parked our van in a private parking and although it cost us 20 eur, it was less hassle as finding a parking is very difficult. They also took care of our luggage after we had checked out

The hotel is located between the railway station and city center. All very close. Friendly and very helpful staff. They give you a map in your language, and information about the city. Good spoken English. There is free internet. You can leave your luggage. Good breakfast (with fruit) The room is very good. Big, beautiful, with good furniture. The bathroom is also nice and big. The windows of my room went to the square. Beautiful view from the terrace! I recommend to visit the Royal Palace.

Staff is very kindly. Location is very near from center(palazzo rosso/bianco) Room is small but OK,very clean. Breakfast is normal. Garage is 100m with 16 euro.

The water runs a bit slow up on the 5th floor, but the room was good and it was very quiet up there. Breakfast is poor, but that is normal in Italy compared to northern Europe. The location in Genova is perfect for people interested in the old town and the harbourarea.

The staff at Helvetia are great - friendly & helpful. I stayed in Genoa to walk the Cinque Terre, but it's 2 hours away by train which made for a very long day. The breakfast offering was okay - standard Italian fare. Wifi was only operational downstairs. The shower in the room was broken - didn't work.

Gutes und preißwertes Hotel in sehr guter Lage. Alles Sehenswürdigkeiten sind bequehm zu Fuß erreichbar. Parkplatz in ca. 200m Entfernung für 17Euro täglich.Anfahrt zum Parkplatz ist sehr abendteuerlich. Zimmer sind sehr klein aber für den Preiß völlig ok. Sehr nettes, freundliches und zuvorkommendes Personal. Frühstück ist sehr minimalistisch gehalten.

The hotel was easy to access thanks to the excellent road signs indicating the directions to various hotels in Genoa. It had very nice and helpful staff, the room was clean, large, without any frills, but had all one needs. The location is a bit noisy, with the windows open (close to a busy intersection), but on the flipside it is in a very nice area. The breakfast was good and the service was again great. Overall, for our family with 2 young children, the overnight stay en route to another location, was a very good experence.

Hotel Helvetia met the standard and location as expected.

Enjoyed our stay at Helvetia. The breakfast was to die for. Would definetely stay there again if the occasion arose.

Hotel staff were very friendly and helpful by finding local services!

This is a modest hotel and my room could do with refurbishment. Plumbing challenging. Staff excellent and decent breakfast. Two free Internet connected PCs available. Lots of useful tourist information in lobby. Location convenient for Stazione Principe and rest of this great city but busy and much building work being done.

The room was very small and the bathroom was tiny. The airconditioning barely coped in the humid heat. Cleanliness was very good and the staff very helpful. The roms were supposed to be soundproofed but this proved not to be the case.

Good hotel 600 metres from station and 5 min walk form the port. Realy enjoyed stay at Helvetia, the breakfast had a good choice and free internet use in the lobby.

The hotel is in a process of restoration.

El hotel no esta al altura del precio. Habitación no muy espaciosa, hotel viejo y muy pequeño. La ubicación del hotel no es buena, zona con aspecto inseguro y bastante sucia. El desayuno tipo buffet no estaba mal. En general mala calidad/precio y no repetiría si volviese a Genova.

Cher, malpropre. Nous étions 4 (2 adultes et 2 jeunes 11 & 14), chambre en arrière, impossible d'ouvrir les fenêtres, une odeur noséabonde rentrait. Air clim très peu performant. Petit dejeuner ridicule. Ils demandent qu'on paye cash???? Non recommandable surtout que c'était l'hotel le plus cher (sur 6 au total)qu'on a eu en Italie.

3 days trip to Genova and the ligurian coast,

Apart from a problem with the air conditioning, which was quickly solved,it was a very pleasant stay. Ideally located and good value for money. Very accomodating staff and good information about the different places to see.

Very helpful and kindly hotel employee. Provide useful travelling information.

A very good location. Upon check-in, the staff immediately pulled out a map and marked out the major avenues, good restaurants nearby, shopping districts and areas of special interest. They asked me if I would pay in cash, which was fine, but would have accepted a card, too.

Dampness and mosquitoes annoyed us

Pesimo hotel, caro mal ubicado, en un pesimo barrio, caro, zona llena de prostitucion

Struttura con personale molto gentile e competente nel dare informazioni turistiche. Colazione molto abbondante fino a tarda mattina. Buona anche la pulizia della stanza e in generale hotel silenzioso.

Comfortable and clean, helpful staff, great breakfast

The staff were very helpful when we arrived and helped with english. They also provided a map and circled some places to visit and gave recommendations on where to eat. Finally, they were nice enough to call us a taxi for the airport. The room was very spacious too.

It was a bit on the expensive side, but the room and hotel were very nice. The staff were fantastic and very helpful. I would definitely stay there again and recommend it to a friend.

The hotel staff were very helpful and friendly. They went out of their way to help me print my boarding pass. They may find it of use to themselves to provide a printer with the free internet access as many people must need to print boarding passes now. The location is spot on - close to the station and, porto antico and centro storico. Once I'd found my bearings it's pretty easy in a car too. It was a bit of a fash parking at the secure garage but there are plenty on car parks over the road including a 24 hour one. The only problem I had with the hotel was the noise from the street most of the night. This was from buses and I think some work in the street. My room overlooked the piazza.

First visit, very interesting city, regenerated inner city

A nice hotel, good location, a pleasant stay

We stayed here because we were going on a cruise the following day. We had a family room for four. Very comfortable and so much character and charm. Christian was the young man on duty and welcomed us in English and was extremely helpful in helping us find a place to eat. We had a great breakfast in the morning which was included in the price. There is also free internet in the public area. A pleasant place to stay after a LONG day of travel!! We met some fellow cruisers at breakfast from the Neatherlands. We were able to store our luggage at the hotel and walk to the aquarium and do some site seeing before departing for the cruise.

I was only in Genoa overnight/ found Hotel Helvetia to be a comforting, welcoming respite from the edginess of Genoa. The reception clerk was extremely helpful with map and recommendations for walking, dining. The public space in the lobby was clean, inviting, homey, the internet access very much appreciated and valuable.My single room was cozy, bathroom very nice. Easy walk from train station.Would definitely recommend this hotel, would stay here again.

The Helvitia is located in a busy part of Genoa, but it is only a block away from the harbor and the train station(long block). It provided everything we needed including a free computer in the lobby for their guests. The breakfasts were good and the hotel served our needs nicely for the three days we spent in Genoa. It is easy to get to the coastal towns of Portofino, Comelgie and Santa Marguarita. This hotel for anyone who is not driving is a decent choice, centrally located to the main tourist attractions. The staff was very helpful and pleasant to deal with.

Very pleasant, clean. Staff wonderful Room superb

It was fine for an overnight stay. The parking is in a nearby garage, independent of the hotel, and was a bit pricey at 16 euro for the night.

Hotel Lobby was as advertised the hallways and rooms had a really bad smell of bleach. Rooms are quite small. We left after one night. Check-in was good they were helpful in telling you where to go in the city. Paying a little bit more in Genoa you get a much better room.

I booked the hotel as a base for three days in and around Genova. It fulfilled that role perfectly and I had hardly arrived before the lady at the desk got out a map and talked me through the town. The price was good, rooms very fair for the price and perfectly clean. I will stop there again when I return.

The hotel parking is quite far from the hotel.

I can't tell you how wonderful the staff is here. They go way beyond the normal staff. We had the best treatment and service you could ever get outside your family.

The hotel location is wonderful, competence and kindness characterize it

A nice stay, surrounded by extremely competent and humane people. I would recommend to friends and good travelers. Best Regards, BigJoe

Great family run hotel, very efficient staff, breakfast was excellent, free internet access! Made great coffee.

Wonderful friendly small hotel, front desk personnel were very helpful with maps, directions resturant sugestions. Booked a triple one double and one twin very comfortable space. would stay here again. everything within walking distance

I went to Helvetia just for one nught with two friends and we found what we were looking for: welcoming and good services for a cheap price.

As we are a family travelling with teenagers, it´s often difficult to find good accomodation , we often have to have two rooms. At Helvetia we lived in a spacious flat to a good price , we all liked it.The location of the Hotel is superb with short walking distance to the harbour and shopping area. The staff were very helpful and service minded. We can recommend this Hotel and hope to come back some day !

The hotel was really good, in a perfect location, between station and city center. The service was really good, as the breakfast. they gave us many good information on the city and its beautyful places!

Location is close to the historical center and to the port. The street is noisy, but we didn't noticed that as asked for fooms faced to small back street. Hotel is good for walking to the city, visiting small shops on the way there and then returning back through the port. Employees were very helpful. The young woman on the reception drew the route over the map and tald about all the landmarks. She also gave great advice on restaurant in the old port. Restroom was too small, but it's OK if you stay for one night only.

Near railway station (10min. walk) in the old city. Everything in walking distance. Staff very helpful

Aircondition not working.

For those on a limited budget and without pretentions to luxury, this hotel is a find. Although its immediate surroundings are fairly scruffy, it is safe, clean, friendly and conveniently located on the edge of the most opulent part of the historical centre, near the railway station and closeby some good restaurants. Genoa is a fabulously interesting city for anyone interested in art, architecture, urbanism and history. The best of it is all within easy reach of the hotel. My stay of three days was rich and full. The only grounds for complaint were: a somewhat delapidated shower cubicle, no airconditioning and a voracious mosquito or two.

Manager Nedo was very hospitable,helpfull and humerous.

For a three star hotel and one weekend stay it was ok.

Hotel Helvetia is in easy walking distance from the station and landmarks, such as Christopher Columbus' house. The shopping in the nearby streets is excellent!!! We liked having complimentary internet access so that we didn't have to go out looking for an internet cafe!

Hotel was easy to find from train station and is centrally located. Despite fronting onto a busy square, the hotel was very quiet inside with good air conditioning. The staff were very friendly and helpful. The only minus point was that the bathroom was showing signs of mould.

We had a four beds room. It was quite dusty but bedsheets and towels were clean. Big cocraches were found at the floor. Breakfast were ok, so was the location. Employees were very nice. Good enough for a couple of nights but not for a longer stay.

For wht you pay the hotel is perfect, very small the room, but clean and perfect for one day stop Good bed and in terms of parking is ouside the hotel and you pay 15€ a night, but is safe and is worth it

The air conditioner was very old, and wasn't working. The breakfast was pretty bad.

There was enough space in the room, the breakfast was good. It was very hot and the airco didn't work very good. The toilet was not smelling fresh when we arrived. Further, everything was really ok. They gave us a map of the city, the staff was very friendly. The location was also very good. It is only 5 minutes walking from the railway station.

Helvetia easily exceeded our expectations in the quality of the room and even more so with the service. All of the staff were most accommadating and went out of their way to make our stay a most pleasant experience. We would not hesitate to give Helvetia our highest recommendation. Anthony is my legal name but people know me as Richard (my middle name) so you would do better to display my name as Richard.

Glad we found venere. The hotel is a great (budget) place to stay if you are departing on a cruise or just want something central. The staff was very helpful and accomodating.

Nice hotel for the price. Puts you right in the middle of the action. I don't reccomend taking a car there.

The room we stayed was not so clean. The location was very good even we could touch by walk from Santa Maria Station of Genova. Unfortunatelly Breakfast was poor for usespecially coffee.

Difficult to find

We were given a huge apartment for an unbelievably reasonable price, and the hotel as a whole was terrific. In addition, they recommended a nearby restaurant -- GAIA -- that was one of the best we've ever tried in any country. Bravo!

Everyone at the hotel was friendly and helpful (in English). We had a very enjoyable stay.

Ne pas se fier à la façade peu engageante, l'hôtel est en réfection et les chambres refaites sont particulièrement agréables et silencieuses. Le quartier n'est pas intéressant - tout comme la ville - mais c'est un excellent point de départ pour une visite des Cinque Terre. Pour situer l'hôtel suivre "Ospedale", quant on est devant l'hôpital l'hôtel prendre à gauche, l'hôtel se trouve au milieu de la 2eme rue à gauche. Accueil amical, possibilité de garage. Un repas ligurien authentique dans un bistro : Trattoria "Da Luciano" à l'angle de la via Colombo. Goûter les poissons et fruits de mer frits !

La chambre était correcte mais c'est l'environnement qui ne convient pas du tout. L'hôtel est situé dans un quartier extrêmement bruyant. Nous n'avons pas dormi de la nuit! Dommage car le personnel de l'hôtel était extrêmement gentil.

The hotel was centrally located. Staff very friendly and helpful, room comfortable and clean. Within walking distance to the railway station and to all the sightseeing within the city. Walking distance to the beautiful port of Genoa. We would definitely stay again on our next visit. Genoa is certainly a city to visit again and again.

In the centre of the university area, which was what we needed. Hotel was clean, comfortable and staff went out of their way to be helpful. Will stay here again.