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Excelsior Hotel - Frankfurt

3 star Hotel Frankfurt

Mannheimer Str. 7-9D - Frankfurt

1-877-662-6988
Price starting from 65 .55
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The Excelsior Hotel is centrally located in Frankfurt am Main, right at the main train station. The friendly service and the lovely guestrooms with the ultimate comforts will make your stay here a truly pleasant one.

The hotel features a free business center, complimentary wireless Internet access, 9 conference rooms totaling 3,841 square feet (357 square meters), and audio-visual equipment with event catering available. The hotel also offers free ironing services as well as a free ironing room. The Goethe-Bar with a pleasant atmosphere is at your disposal with light fare and drinks daily from 4 PM to 11 PM, and the Monopol restaurant located at Hotel Monopol, a sister hotel connected via a passage, serves breakfast and light fare. Many more wonderful restaurants, cafes, and bars are within walking distance of the hotel.
Venere Guest Rating
Guest Rating 8.5 Excellent
Based on 320 hotel reviews © 2014 Venere.com

Very convenient hotel respect to its location and surroundings. There is no air-co...

Venere Guest, Brazil
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Book by phone 1-877-214-4288
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Facilities at Excelsior Hotel

  • Business Center
  • Meeting Room
  • Bar
  • Lift/elevator
  • Room service - limited hour
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • City tour
  • Front desk - 24 hour
  • Internet/Email services

Know before you go

  • No pets and no service animals are allowed at this property.

Check-in: after noon.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

National rating

Hotelstars Union assigns an official star rating in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

Excelsior Hotel is also known as

Hotel Excelsior
Excelsior Hotel
Excelsior Hotel Frankfurt

8.3

Clean

7.7

Location

7.9

Quiet

7.3

Spacious

8.5

Service

Excelsior Hotel reviews

9.9 Outstanding!
  • July 2014
  • Venere Guest
  • Not Specified
  • Germany

Everything best!!! Great breakfast.

8.6 Excellent
  • June 2014
  • Venere Guest
  • Mature couple
  • San Marino

the only problem was the lack of air conditioning on a very unusually hot night in Frankfurt!

6.5 Fair
  • May 2014
  • Venere Guest
  • Single traveller
  • Spain

It was my first time in Frankfurt for an Exhibition and even though the location of the Hotel seemed to be great, just opposite the Central Train Station, the atmosphere that surrounds the hotel was not as good as I thought. However the Hotel Excelsior is good in general. Good room and comfortable beds, free wifi and free minibar that was recharged every day, good welcome table in the lobby with coffe, cakes, fruit & beverages and in my opinion the only thing it is needed to improve a bit is the breakfast buffet. A wide range of pastries and wide bakery would be very welcome.

5.3 Ordinary
  • May 2014
  • Venere Guest
  • Mature couple
  • Ireland

Beds were very uncomfortable. Could not sleep on them. They were squeaky and did not sleep during my 4 night stay. I have travelled all over the world and have never had such uncomfortable beds. I just dreaded going to bed in the Excelsior and was glad to be coming away after 4 days. What a pity !!! The food was good and the staff were so helpful and friendly. The beds really need to be replaced - my stay there was so disappointing as I could not sleep. I could not recommend that hotel to anybody because of the poor quality of the beds.

9.4 Outstanding!
  • March 2014
  • Venere Guest
  • Single traveller
  • USA

Fine hotel in a very convenient location. Very good hotel for the price. Thank you!

10 Outstanding!
  • January 2014
  • Venere Guest
  • Mature couple
  • USA

Location was wonderful. Front desk very courteous and helpful. In our 21 day Europe tour one of the best breakfast. Would stay again. Walked to the center with no problems.

9.5 Outstanding!
  • December 2013
  • Venere Guest
  • Family with older children
  • Germany

The rate was the best price for and was a 15 minute walk to the Festhalle. Rate included free minibar in the room and the breakfast buffet in the lobby which had hot items along with the standard fare of cold cuts and cereals. Great value for the money.

9.8 Outstanding!
  • November 2013
  • Venere Guest
  • Single traveller
  • Germany

The best offer for business people travelling to Frankfurt. The hotel is perfectly located. You have a business center 24 hours opened,coffee, friendly staff. The breakfast is excellent, you have a free mini bar in your room. Difficult to find something better for the price.

8.0 Very Good
  • August 2013
  • Venere Guest
  • Young couple
  • Netherlands

Nice hotel, great service, cheap, super service. But is was too hot in the rooms. There was no airco en much hotter insite then outside. I would not come back here in the summer.

9.0 Wonderful!
  • August 2013
  • Venere Guest
  • Not Specified
  • Croatia

When we arrived, we got a good attention and they commented about free mini bar and free coffee/tea service at living room. Breakfast was a typical continental breakfast (several cheeses, hams, salamis) with prociutto and smoked salmon. Juices, coffees, bread and also hot foods. The bad point: my room was without air conditioned but with a fan, this helped to make easy the hot summer. My next time in Frankfurt I will book there, definitely.

9.6 Outstanding!
  • July 2013
  • Venere Guest
  • Mature couple
  • Norway

A pleasant stay, will return. Very good location across form the main railway station. Quiet room with at nice little balcony. Very friendly staff.

8.9 Excellent
  • July 2013
  • Venere Guest
  • Mature couple
  • USA

Excelsior is a great deal for the money. The staff is courteous. They load the room refrigerator with free beer and soft drinks. There's free internet access in a large common room with several computers. The breakfast is a large buffet and is included in the price, plus there's coffee and cake in the lobby all day. It's incredibly convenient and easy to locate directly accross the street from the Hauptbahnhof.

9.2 Wonderful!
  • May 2013
  • Venere Guest
  • Family with young children
  • Israel

friendly staff, very good breakfast, good location, free minibar.

8.9 Excellent
  • May 2013
  • Venere Guest
  • Group
  • Italy

Very good services and location, really good breakfast and snacks are always available, pleasant environment, only drawbacks were the bathroom too small and the elevators really too slow. In general, the evaluation was more than positive.

8.7 Excellent
  • February 2013
  • Venere Guest
  • Single traveller
  • Italy

very high quality to price ratio. Rooms are clean and well provided, even if not very spacious. Noises from other rooms are quite detectable. Close to the station, the surrounding does not seem dangerous, nevertheless it is not very nice in the late evening. The staff is nice and competent.

3.4
  • January 2013
  • Venere Guest
  • Group
  • Turkey

HORRIBLY SMOKE SMELL ROOMS ! MISSING BATHROBE & TEA FACILITIES

8.7 Excellent
  • January 2013
  • Venere Guest
  • Mature couple
  • USA

This is my 2nd stay and this time the room was not the best. Also my request for non allergy bedding seem to be ignore. I love the location and the service they offer and think for returning patrons they need to pay a little more attention.

8.8 Excellent
  • October 2012
  • Venere Guest
  • Single traveller
  • USA

I have found the hotel that I will continue to use when I return to Frankfurt. The location, the staff and the entire stay was wonderful. I was treated as family. I am already planning another stay.

2.6
  • October 2012
  • Venere Guest
  • Single traveller
  • Morocco

Old Hotel and longly not renoved does not deserve all this price 260 Euros/night. It offers a small room and smal bathroom in wich air do not circulate. For me it is a shame that poeole take fair visitors as hotages with these prices. Sure the staff offer you mini bar and coffee in the loby, but these could not ameliorate the crookery

7.4 Good
  • July 2012
  • Venere Guest
  • Family with older children
  • United Arab Emirates

Rooms were very small. Also it was hot and we had to keep our windows open and it was noise as the rooms were facing the roadside. The location is excellent and there is a free bar. The Breakfast starts are 5:30 AM which is I had never seen in other hotels and this is good for people who are checking out early.

8.7 Excellent
  • July 2012
  • Venere Guest
  • Single traveller
  • Panama

Great location, very good breakfast, strong internet signal. Staff very helpful and experienced. I stayed for two periods of three nights.

8.1 Very Good
  • June 2012
  • Venere Guest
  • Family with older children
  • Australia

Great value for money. Lovely staff. Would come back

8.3 Very Good
  • June 2012
  • Venere Guest
  • Single traveller
  • Canada

I stayed in Hotel Excelsior for 1 night before leaving Frankfurt. The room was small but quite comfortable. The front desk staff were very helpful both during check-in and departure very early the next day morning. The hotel is located across the road from Frankfurt Main Railway Station.

9.7 Outstanding!
  • May 2012
  • Venere Guest
  • Single traveller
  • Italy

Great value for money. Very helpful staff. Quick check-in / check-out.

10 Outstanding!
  • March 2012
  • Venere Guest
  • Single traveller
  • Thailand

so good! but it is very difficult to open door key.

8.8 Excellent
  • March 2012
  • Venere Guest
  • Single traveller
  • China

excellent hotel,price/quality ratio great

8.7 Excellent
  • January 2012
  • Venere Guest
  • Mature couple
  • Slovenia

Very good value for money. Free wi-fi and free mini-bar. Friendly staff. Rich breakfast.

8.1 Very Good
  • December 2011
  • Venere Guest
  • Family with young children
  • Spain

Nice stay.

8.4 Very Good
  • October 2011
  • Venere Guest
  • Family with older children
  • Australia

Very nice staff. Lovely breakfast. Had 3 kids with us & accommodated us well with triple room although Bathroom was very small (& no bath!)

9.1 Wonderful!
  • October 2011
  • Venere Guest
  • Mature couple
  • Australia

Hotel is in a perfect location for train travellers - you cross the road from the station. However, the area is a bit seedy and a good 20-30 minute walk from the main city area. Difficult to find a reasonable restaurant close to hotel. Otherwise this hotel is excellent value for money. Good breakfasts.

9.1 Wonderful!
  • September 2011
  • Venere Guest
  • Single traveller
  • Japan

This Hotel is near the station. Breakfast and Inter-net is free. All staff is kind. When I lost my glasses anywhere in this hotel, some hotel staff found my glasses and deposit to front staff. So I could take my glasses again. I really appreciate for this kindness.

10 Outstanding!
  • July 2011
  • Venere Guest
  • Mature couple
  • USA

After reading the preview on this Hotel I thought it can't be true. I booked a 3 day stay in july(1-4) and everything was as advertised. I highly recommend this Hotel. Easy to the trains and everything else.Take the applewein express.

5.0 Ordinary
  • July 2011
  • Venere Guest
  • Not Specified
  • Australia

The room was quoted as a triple room, but was actually a double with a bunk bed shoved in the corner. There was only facilities for one suitcase. The bathroom was very poorly ventilated (small grated opening into the bedroom) - mirror usage after a shower was impossible. The lifts were ridiculously small & slow. It was quicker to take the stairs. We were glad it was only for one night.

9.0 Wonderful!
  • June 2011
  • Venere Guest
  • Young couple
  • USA

The rooms may not have the most modern decor and the elevator is painfully slow, but the amenities are really top notch (especially for the price!) and the multilingual staff is always helpful. Location is right across the street from the Hauptbahnhof, so it's great for people on the go. It's also a relatively short walk to the Altstadt and attractions like the Palmengarten and Frankfurt's many museums. Some of the area around the train station is a bit seedy, so families with kids may want to take note of which areas to avoid. I would definitely recommend Hotel Excelsior and plan to stay there again if I am in Frankfurt.

9.6 Outstanding!
  • June 2011
  • Venere Guest
  • Mature couple
  • USA

Excellent hotel-location is ideal, breakfast is fantastic-well prepared and the most variety we have ever seen in a hotel, free minibar drinks--beer, water, juice and soda, there is water, coffee and tea with an assortment of cakes during the day in the lobby. Staff very helpful and efficient. Easy to find-literally right across the street from Frankfurt Central train station. My only "less than positive" comments would be that the room was small but expected for the price, no air-conditioning but they did have a fan and there is a small balcony and the elevator is slow. Overall, you won't beat the value.

4.6 Ordinary
  • May 2011
  • Venere Guest
  • Family with older children
  • USA

I am a little bit disappointed at the location of the hotel. I do understand that it is close to the train station but I expected better. NO aircondition on the room so you will need to open the window and could hear all the noise from outside. It feels like it is dusty. The room assigned to us has a big "pole" in the bath room and makes it hard to move around. It seems that it is not cleaned, maybe because it is an old hotel.

8.4 Very Good
  • January 2011
  • Venere Guest
  • Mature couple
  • Brazil

The better was the eficience of the team, all very polite and always with the right and fast answer ! I ll recomend to my friends..... Best regards Nestor Tupinambá sào paulo Brazil

9.6 Outstanding!
  • November 2010
  • Venere Guest
  • Single traveller
  • USA

Everything as promised-but directions and map could point out that this hotel is right across the street from the train station. Great location.

9.8 Outstanding!
  • October 2010
  • Venere Guest
  • Mature couple
  • Turkey

Although some parts of the hotel need renovation, (especially the very insufficient elevators) our stay at that hotel was very satisfactory. The quality and the content of breakfast and the day-long tea&coffee service at the lobby was really striking. We can highly recommend this hotel to people from all ages and tastes.

8.1 Very Good
  • October 2010
  • Venere Guest
  • Mature couple
  • USA

Hotel right outside the main train station. Easy to reach. Room was clean, bathroom VERY small and tight. No air conditioning so you have to leave window open and hope it gets cool. We had an emergency and had to leave a day earlier and notified the front desk at 4:30pm (need to cancell by 6:00 to get refund) but they never offered refund, and we were too upset to argue. Would be nice to see charge refunded for the day not used. Breakfast was great.

9.6 Outstanding!
  • October 2010
  • Venere Guest
  • Canada

Can't beat this deal, while the washroom is a little small (in our room anyway) the overall value and location to the main train station, airport and even a tour office around the corner is awesome. The included breakfast is a great deal and a free minibar, free wifi and free German landline telephone calls make this the best value for your money and a speedy checkout.

8.3 Very Good
  • August 2010
  • Venere Guest
  • Family with older children
  • Canada

The price was right and room was perfect for our family of four - even with fully grown teenagers, the bunk beds were great. The sheets were also beautifully clean and crisp and the bathroom, as well as the whole room, was spotlessly clean. The breakfast was the best I have seen in a hotel outside of an All Inclusive Resort. The wide menu for different cultures, the high quality and freshness of the food is to be highly recommended. Front staff were always friendly and helpful and the free internet and computers were a nice bonus. All these things added up to us being very happy at the Excelsior and, with its closeness to the train station, a perfect place to stay.

9.2 Wonderful!
  • August 2010
  • Venere Guest
  • Family with older children
  • Ireland

We occupied one double and one quadruple room. Lack of air-conditioning a definite drawback in a sweltering summer visit. Fans were most welcome. Proximity to Hauptbahnhoff a mixed blessing (very central address but somewhat noisy). The sumptuous breakfast included in the unbeatable tariff and the on-site facilities (free, all-day internet, complimentary tea/coffee in foyer and well-stocked complimentary mini bar) were a source of pleasure and bemused surprise. Pleasant, helpful frontline staff were in sharp contrast to our experience in the city's high street stores. Definitely returning to this hotel.

9.2 Wonderful!
  • July 2010
  • Venere Guest
  • Family with older children
  • Canada

This was our second visit to this hotel, since we were so happy with our first. We were not in the least disappointed. There were directions to reach it by train from the airport and being across the street (the south entrance with the name above the exit) from the hotel made it easy. The breakfast was excellent, with a lot of choices. The rooms were spotless and comfortable, with complimentary wet bar. My recommendation is that if you are there during a heat wave as we were, try to get a room in the front of the hotel that has a balcony to cool the room. The rooms in the back are so stifling even the fan was no help. There is no a/c in this hotel.

8.2 Very Good
  • March 2010
  • Venere Guest
  • Young couple
  • Germany

The hotel is directly next to main station. Whithin 10 min you can make to airport by train. Hotel is old but for the offered breakfast, free minibar and free internet access absolutly acceptable. Room was spacious and clean, but loud. Would recommend for short stays. Whithin walking distance you are in "Mainhatten".

10 Outstanding!
  • January 2010
  • Venere Guest
  • Family with older children
  • India

closer to the main railway station. excellent service. staff were very receptive and helpful.

8.2 Very Good
  • December 2009
  • Venere Guest
  • Family with young children
  • Canada

This is a clean Hotel right next to the Main Train Station in Frankfurt. As such its location is ideal to catch all modes of transport available within Frankfurt. That being said I would only recommend this Hotel for an overnight stay and not for a prolonged holiday based on its busy location. The amenities provided such as Internet access, breakfast etc. were all top notch.

8.6 Excellent
  • November 2009
  • Venere Guest
  • Mature couple
  • Singapore

The WARDROBE for clothes have no doors.However, good location next to train station, free mini bar, free internet and excellent breakfast made the stay very enjoyable.

2.6
  • November 2009
  • Venere Guest
  • Family with young children
  • Taiwan

Poor hotel. It's not friendly for family. When we got there, minibar is out of food. Parking is so expensive. I will not go there anymore. My worst experience of Germany hotel.

8.6 Excellent
  • November 2009
  • Venere Guest
  • Single traveller
  • Brazil

I spent 3 days and it´s the best choice if you wish transport facilities due to the proximidity to the Frankfurt central station. The free soft drinks and the breakfast are really great. The windows are sound insulated, however the bathroom is a little small. The most thing I dislike was the smoking odor, even in the no smoking floor.

9.4 Outstanding!
  • September 2009
  • Venere Guest
  • Mature couple
  • Mexico

Very good

7.8 Good
  • September 2009
  • Venere Guest
  • Single traveller
  • Australia

Staff are very welcoming, Multilingual. Free Mini Bar, free wireless Access and Free Use of Internet PC's in Business centre. Price charged as per booking quote through Venere. Right opposite to Main Train station. Rooms can become stuffy or hot

8.9 Excellent
  • August 2009
  • Venere Guest
  • Family with older children
  • Ecuador

Excellent location, just near by the train station and a metro station, it is really easy to find. The services they offered were available all the time. The breakfast was great and they gave for free drinks you find in the minibar. The room size was ok, the bathroom was clean and had enough space.

9.7 Outstanding!
  • July 2009
  • Venere Guest
  • Mature couple
  • Australia

Great staff. Great position. Breakfast is second to none

9.2 Wonderful!
  • June 2009
  • Venere Guest
  • Family with young children
  • Namibia

Very nice hotel and staff very helpfull The location is also excellent in terms of tourist attractions

8.0 Very Good
  • May 2009
  • Venere Guest
  • Mature couple
  • USA

Good hotel and great breakfast. Asked to pay for the room before I even seen it.

8.9 Excellent
  • April 2009
  • Venere Guest
  • Family with young children
  • China

Very convenient location just opposite to the Central Railway Station. Excellent value for money with free internet, minibar, ironing of 1 shirt or trouser, and a very good breakfast. Also friendly to travelers with children (e.g. free breakfast for children).It's not a fancy hotel with nice deco and everything is simple and basic; but is probably good enough for most travelers.

10 Outstanding!
  • February 2009
  • Venere Guest
  • Family with older children
  • USA

This was an unexpected room for Europe! Nice to have room to move around in for a few days and it was clean. Having a free mini bar was nice also so we didn't have to remember to get items before heading back to the hotel for the evening. The breakfast was also good. No need to look for someplace to grab a bite in the morning.

9.0 Wonderful!
  • October 2008
  • Venere Guest
  • Young couple
  • Singapore

This is our first stop in Europe. We arrived quite early, but the nice lady allowed us to check-in in the morning. The location, quietness (our room is at the end of the corridor in level 2) are very good!! The price is low: the quality of the breakfast is very good and the minibar is free! The only minor flaw is the storeroom in the basement looks old.

8.9 Excellent
  • October 2008
  • Venere Guest
  • Not Specified
  • Australia

Great bargain terrific breakfast good service room a little old but clean great for stopover in frankfurt

7.8 Good
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

Bathroom needs updating. Excellent breakfast.

8.3 Very Good
  • October 2008
  • Venere Guest
  • Single traveller
  • Australia

The reason between the two reviews are because I stayed in 2 different rooms on different levels of the hotel.

8.9 Excellent
  • September 2008
  • Venere Guest
  • Mature couple
  • Singapore

Great location. Free room Minibar and generous spread for morning breakfast.

9.8 Outstanding!
  • August 2008
  • Venere Guest
  • Single traveller
  • Japan

Especially, quality and variety of breakfast are wonderful. Charge-free mini bar and internet access are also welcome for us. One thing, washbowl in bath room is too small for actual usage. Beside this every thing are fine.

8.6 Excellent
  • August 2008
  • Venere Guest
  • Family with young children
  • Costa Rica

We are a family of 4 asked a quad room and receive a very big and comfortable one. The breakfast was Excellent. The parking place just beside. The relacion price/quality excellent. The surrounding not very good, near the main metro building, a little noisy, not A/C but in june it wasnt necessary.

8.4 Very Good
  • August 2008
  • Venere Guest
  • Young couple
  • Australia

The free internet was fantastic! Whilst the rooms were small and a little bit dated, it was very clean and the bathroom was new. Also, the mini bar was free, and we were made very welcome upon our arrival. A great place to end a 5 week trip. It was hard to find nice restaurants around the hotel. Whilst we had to leave incredibly early and didn't have time for breakfast, we were able to take a bread roll as they were setting up breakfast - it looked huge and fantastic!

7.8 Good
  • July 2008
  • Venere Guest
  • Group
  • Romania

- The bathroom has no system to refresh the air inside. The only possibility is to let the door open. - Also no air conditioning, but there is a ventilator in the room for the hot summer days. + excelent breakfast + free minibar + free internet + location is just near to the main train station + the room is clean

1.7
  • July 2008
  • Venere Guest
  • Single traveller
  • Venezuela

el hotel me parecio espantoso cuando llegue me entere que no habia aire acondicionado sino un ventilador la ventana no habria y el calor espantoso ademas el ventilador estaba dañado y tuve que bajarlo yo misma porque nadie subia a cambiarlo,los baños super pequeños. la ubicacion si es muy buena al lado de la estacion central y hay señales para llegar. El desayuno si es muy variado comida de todo tipo y frente en la estacion central se puede comer super bien hay de todo.sino te importa el calor entonces esta muy bien,el centro caminando esta a 15 minutos esta muy cerca de todo.Pero el hotel las habitaciones no me gustaron para nada

7.7 Good
  • July 2008
  • Venere Guest
  • Mature couple
  • Argentina

Muy buena ubicación frente a la estacion de trenes y del centro de la ciudad. Acceso gratuito a internet, minibar en habitacion gratuito. Muy buen desayuno y el personal es muy amable. Me hospedaria nuevamente en el hotel. Very conveniently located directly opposite the railway station and within walking distance to the city attractions. Free internet, free minibar and snacks in the lobby and room. Excellent breakfast. Very nice staff I will stay here again.

9.8 Outstanding!
  • July 2008
  • Venere Guest
  • Not Specified
  • USA

Directly across from the train station which was incredibly practical. Staff was friendly and helpful.

7.3 Good
  • July 2008
  • Venere Guest
  • Young couple
  • United Kingdom

Free mini-bar, free internet, ... to make up for the bit older building and not being in the nicest of locations.

8.8 Excellent
  • June 2008
  • Venere Guest
  • Mature couple
  • South Africa

Phenomenal value for money! Much better than good value! The Frankfurt Chamber of Commerce must be subsidizing heavily for this room rate to be possible. (But we found many Frankfurt hotels really inexpensive after Paris, Rome and Venice and even smaller French and Italian towns. On return trip we tried to stay at same hotel and could not as fully booked – instead we stayed at Colour Hotel just around the corner - €75 for two incl breakfast and almost as good. Adjoining 4star National hotel only €97 incl breakfast) Our plane landed in Frankfurt one evening and as we were due to catch an early train the next morning we wanted an hotel very close to Frankfurt station to make our late arrival and early departure simple. Hotel was 60 metres from station. Really! The room was very spacious. About 42m2 for room and bathroom. Simply but adequately furnished, bathroom small but adequate. Bathroom had been recently refurbished and retiled, and bedroom carpet was new. Included in room rate was incredible breakfast – just about anything you could imagine for breakfast anywhere. Not just the basic breakfast we experienced almost everywhere else. Easily the best breakfast we experienced in our last two trips to Germany, France and Italy covering about 5 weeks in total. Based on our experiences at other European hotels the breakfast was worth €20 for the two of us. The hotel was very efficiently run with minimum services and almost no staff. There was a small restaurant we did not try. Included in the room rate were breakfast as mentioned free minibar in room (generously stocked with beer, water, fruit juice, and pepsi) Free internet usage from internet point in room Free phonecalls within Germany Use of business centre with PC’s and printer and internet access Use of small meeting room Free ironing of two garments by staff Use of ironing room No coffee/tea in room but lounge area at reception stocked with coffee

10 Outstanding!
  • June 2008
  • Venere Guest
  • Mature couple
  • Argentina

Excelente hotel y maravilloso desayuno,todos los empleados muy atentos y serviciales, además de estar tan bien ubicado, cerca del aeropuerto y de la estación de trenes. (1 sola parada en tren y 3 en subte) Muy agradecidos,

5.4 Ordinary
  • June 2008
  • Venere Guest
  • Young couple
  • Australia

Nice hotel with small but clean rooms. Free mini bar left alot to be desired. Excellent location for an overnight stay. Breakfast was good.

9.0 Wonderful!
  • May 2008
  • Venere Guest
  • Mature couple
  • Australia

Excellent value for money, and very conveniently located directly opposite the railway station and within walking distance to the city attractions. Really appreciated the free internet, with numerous computers, not just one. Free minibar and snacks in the lobby were appreciated. Breakfast was one of the best hotel breakfasts you could hope for.

9.9 Outstanding!
  • May 2008
  • Venere Guest
  • Young couple
  • Canada

Nice staff and good hotel for your money. I would stay there again. The mini bar was free and the breakfast was excellent!

9.7 Outstanding!
  • May 2008
  • Venere Guest
  • Family with older children
  • Ireland

This hotel is excellent value for money. Breakfast is terrific with great variety. Coffee and cake in the foyer is a great idea. I would have no problem staying in this hotel again and would highly recommend it for its central location also

10 Outstanding!
  • April 2008
  • Venere Guest
  • Single traveller
  • Canada

Great location! Awesome breakfast! Wonderful staff! Loved the free mini-bar! Verrrry small bathroom.

8.9 Excellent
  • April 2008
  • Venere Guest
  • Mature couple
  • Canada

We only stayed here one night but it was very nice. Accomodation was comfortable and clean and the staff very helpful. We asked about a nice restaurant that wasn't too pricy that served local type food for our last evening in Europe and they sent us to a great little place within walking distance. It was a great finish to our trip. The other perks that we really appreciated was the free room bar and free wireless internet. I would recommend this hotel to anyone that wants to stay in the heart of Frankfurt, near the train station and well within walking distance to old town.

8.3 Very Good
  • March 2008
  • Venere Guest
  • Mature couple
  • Canada

Our room was a little cramped, the bathroom door didn't open all the way because the bed was in the way. But this is my only complaint. The bed was very comfy, and I liked the free mini bar, the free coffee, tea and snacks in the lobby and the free access to Internet, in it's own separate room with multiple computers. And the breakfast was incredible as the hotel catered to many dietary restrictions and tastes. The location was easy to find coming from the airport on the train....it's the third stop from the airport, but the ticket machine for the train is a little daunting. The hotel has it's name over the door you exit from the train station, and it's right across the street, you can't miss it. We do plan to go back there again when we return to Germany.

9.4 Outstanding!
  • March 2008
  • Venere Guest
  • Group
  • Germany

Situated oppisite of the main train station. In walking distance of restaurants and shopping. Rooms were very clean and nice. Ours offered a nice view of the city. The front dest staff was so-so. Seems as if they didn't want to be bothered after midnite. They were multi-lingual. Breakfast staff was much nicer. Breakfast was also nice. Offering eggs, bacon, cakes, yogurt, fressh fruit ect. I'm from the U.S and I will stay here again.

9.4 Outstanding!
  • February 2008
  • Venere Guest
  • Mature couple
  • Australia

Our stay at Hotel Excelsior was just perfect for our needs ,great location,clean comfortable rooms and excellent service and very good rates.No frills and fuss,great breakfast.Free internet and mini bar a great bonus.Would definatly stay there again.

9.1 Wonderful!
  • February 2008
  • Venere Guest
  • Mature couple
  • Ireland

Very pleased with our first trip to Frankfurt and would reccomend The Excelsior for its location, value and excellent staff. Breakfast and the coffee and cakes in the reception area very good. All in all excellent value. Train trips to Heidelburg and Rothenburg good value at week ends. Most enjoyable few days

6.4 Fair
  • January 2008
  • Venere Guest
  • Mature couple
  • Japan

We chose non smoking room. But, our room smelled bad. The room was old. We were not satisfied.

9.2 Wonderful!
  • January 2008
  • Venere Guest
  • Italy

The Hotel meet the describtion in the internet. Close to down town,seight seeings. In front of the train station.Just 10 min. walk from the bus stop if you arrive from Frankfurt Hahn airport. The bathroom is small but OK. But rooms should be more clean. Breakfast was EXCELLENT!Will stay again if I go back to Frankfurt. L'albergo è semplice ma accogliente. Di fronte alla stazione centrale e 10 min.a piedi dalla fermata degli autobus che arrivono dall'aereoporto di Frankfurt Hahn. Posizione molto centrale per muoversi a piedi. Buono il servizio, gentile e disponibile il personale e la colazione era veramente FORMIDABILE. Prezzo e qualità ottimo!

8.7 Excellent
  • December 2007
  • Venere Guest
  • Mature couple
  • Ireland

very convenient to main railway station.

9.6 Outstanding!
  • December 2007
  • Venere Guest
  • Family with older children
  • United States Minor Outlying Islands

Outstanding property, services, and personnel. Breakfast provided was plenteous, varied, and delicious. Personnel were helpful, gracious, and courteous. Location was perfectly convenient for access to trains. Would recommend to others and will use again. Best in Europe.

1.5
  • December 2007
  • Venere Guest
  • Group
  • United Kingdom

room was so small that the bathroom door couldn't open properly as it hit the bed. the other side of the bed was against the window. the check in was poor and unhelpful. the area was run down. the only good thing was the breakfast. we would not visit this hotel again.

6.5 Fair
  • December 2007
  • Venere Guest
  • Young couple
  • Italy

service is really good - quite confortable room - very good position for underground

9.6 Outstanding!
  • December 2007
  • Venere Guest
  • Mature couple
  • Brazil

Excellent location, very close to the train station, metro, and the histotic center. Although the room is not spacious, it is very clean, warm and with all the facilities. The hotel also offers a free welcoming with coffee, tea and snacks. The brakfast is really excellent. The internet is free.

4.7 Ordinary
  • December 2007
  • Venere Guest
  • Young couple
  • Italy

Good location (next to the Main Train Station, 1.5 km by foot to the city center) but the block is bad-looking. My room was very little and with an approximate cleanliness but very quiet and with a comfortable bed. Wonderful breakfast! However, price too high for the quality.

4.0 Ordinary
  • December 2007
  • Venere Guest
  • Young couple
  • United Kingdom

Location was ideal for access to airport buses. Bus stop to the airport only meters away. Free minibar but it wasn't restocked daily. Breakfast was ok. Rooms were in need of refurbishment.

9.1 Wonderful!
  • December 2007
  • Venere Guest
  • Single traveller
  • Canada

I couldn't believe the amount of freebies that were offered. Who offers you a free minibar and it wasn't like it was a bottle of water and that was it, there was 2 beers, 2 cokes, 2 orange juices and a water. Plus a computer room with free internet use.

8.5 Excellent
  • December 2007
  • Venere Guest
  • Not Specified
  • South Africa

A good location for people visiting on short stays when price and proximity to the train station are relevant factors.

5.4 Ordinary
  • November 2007
  • Venere Guest
  • Single traveller
  • Germany

+ great breakfast, close to the train station, free drinks in the fridge - stinking carpet in room, uncomfortable bed

7.7 Good
  • November 2007
  • Venere Guest
  • Mature couple
  • USA

Property is conveniently located near railway station and offers a substantial included breakfast and free beverages in minibar. There was no hot water in the evening. Area around railway station is somewhat seedy.

8.0 Very Good
  • November 2007
  • Venere Guest
  • Young couple
  • Italy

L'Hotel Excelsior è una struttura molto comoda e funzionale. Pur non essendo lussuoso, offre tutto ciò che serve sia al turista che a chi viaggia per motivi di lavoro. Si trova proprio adiacente alla stazione principale di Francoforte e, quindi, all'ingresso della metropolitana. I dintorni sono un po' squallidi, come accade nei pressi di qualunque stazione ferroviaria, ma in fin dei conti tranquilli e sicuri. Ottima ed abbondante la colazione servita gratuitamente di mattina dalle 6.30 alle 11.00. Sorprendente l'utilizzo gratuito di internet presso la sala pc all'ingresso ed il frigobar in camera senza sovrapprezzo ricaricato quotidianamente.

9.4 Outstanding!
  • October 2007
  • Venere Guest
  • Young couple
  • USA

Strange smelling breakfast eggs!

8.8 Excellent
  • October 2007
  • Venere Guest
  • Mature couple
  • Australia

Very good value for money in close proximity to the station. Excellent breakfast included. We would highly recommend this hotel.

Excelsior Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Excelsior Hotel, offering 197 guest rooms with free local calls. Televisions with pay movies in each room provide entertainment and relaxation at the end of a busy day. Corporate travelers visiting the Gutleutviertel area will benefit from free wireless high-speed Internet access as well as desks.

Every room comes with an ensuite bathroom. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional comforts include soundproofing.

Accommodation Services

  • Pay-Per-View
  • Mini bar
  • Soundproof rooms
  • Hairdryer in each room
  • TV
  • Desk
  • Wireless Internet access

How to reach Excelsior Hotel

By car
At first follow the signs towards Stadtmitte/Hauptbahnhof.
When coming from the North (Platz der Republik), the railway station is on the right hand side. Passed the railway station, turn left into the next street (Mannheimer Straße).
When coming from the South (Friedensbrücke), the railway station is on the left hand side. Turn left at the Baseler Platz into the Karlsruher Straße, and then right into the Mannheimer Straße.

By train
From the main railway station, take the south side exit. The hotel Excelsior is located directly opposite to the exit.

By airplane
From the international airport of Frankfurt, take the city-express train (S-Bahn) No.8 (direction Hanau) directly to the main railway station of Frankfurt (Hauptbahnhof). Get off at the central station and leave it through the south side exit. The hotel Excelsior is located directly opposite to the exit.

Distances from Excelsior Hotel

Liebieghaus - 0.6 km / 0.4 mi
English Theatre - 0.7 km / 0.4 mi
Jewish Museum - 0.8 km / 0.5 mi
Frankfurt Opera House - 0.8 km / 0.5 mi
Staedel Museum - 0.8 km / 0.5 mi
European Central Bank - 0.8 km / 0.5 mi
Museum for Communication - 0.8 km / 0.5 mi
Skyline Plaza - 0.8 km / 0.5 mi
Commerzbank Tower - 0.9 km / 0.6 mi
Maintower - 0.9 km / 0.6 mi
Deutsche Bank Twin Towers - 0.9 km / 0.6 mi
German Architecture Museum - 0.9 km / 0.6 mi
German Film Museum - 1 km / 0.6 mi
University Hospital Frankfurt - 1.1 km / 0.7 mi
Festhalle Frankfurt - 1.1 km / 0.7 mi
The preferred airport for Excelsior Hotel is Frankfurt (FRA-Frankfurt Intl.) - 9 km / 5.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.