Hotel San Gallo Palace - Florence

Made to feel very welcome, staff helpful. Lovely clean spacious room. Only downside is the distance to the central attractions of Florence and the fact that you have to cross a busy road everytime. Don't let that distract from it being a first class hotel for a short break

Updated rooms with great baths/showers. Breakfast was plentiful and good

Hotel was selected according a parking slot at 10 Euros. At our arrival, hotel told us there is no more places, we should go to another parking for 18 Euros/days !!!!!Furthermore, florence desappointed us a lot with high prices and no services : 2 coca for 16,- Euros!... with a lot of graffitis and dirt !!

A lovely hotel and charming genial staff. The upgrade to a room with a veranda and the wait staff's kindness on the days I was ill while there truly won me over completely, even though the distance from the heart of Florence might have been slightly more than I'd have wanted had it been my first visit to Florence. The slightly longer walks were always just fine (well-needed for this American who otherwise rarely lets my feet take me places), and it's a well known hotel to all cab drivers, as well, in case you're tired at the end of day and wish to simply get back 'home'. A superb value for the cost, and that's the trade-off for being slightly further afield. Two nice deli-like prepared food spots within steps of the hotel, but otherwise not an area filled with restaurants, though. My only complaint would be that internet for those of us who need to work while traveling was very expensive. Twenty euro for a 24 hour access; 10 euro for an hour (use by minutes), so figure that into your costs along with extra taxi costs for distance. But a fine stay! I'd definitely go back!

Good quality/price, a 15-20 minutes walk to downtown, Parking nearbut surcharge, also surcharge for interet, nice room, comfortable, very clean, I would retun anytime

We think we made a good choice by staying at this hotel - though it's a bit further away from the center of town, it's quiter an nicer than most hotels in the town. The walk is not bad at all. The room is spacious and nice. Breakfast is good.

Everything is great, and it will be perfect if free wireless lan sevice is provided.

The hotel and the location 10 min near downtown were quite perfect. Only the breakfast buffet was not very diversified, esp. we have missed more fresh fruits. But it was good enough for a good start in the day. Tip: order Cappuccino instead of coffee!

Great location, just outside of the ZTL, but walking distance to all major sites. We had a car, so this worked out really well for us. Parking garage was close by. The restaurant recommended by the staff (Pegasus) was the best meal we had in all of Italy. Excellent hotel!

I think the hotel operates for business cliental, but was good value for money due to the Itaian holiday season. The hotel is a 15 minute walk from the main areas. The hotel uses a car park which is a 5 minutes walk away.

A lovely little hotel, just outside of the main tourist area. A nice stroll to the main attractions. Excellent service and good value for money. Highly recommended.

We can only recommend this hotel. The employees are very motivated and very helpful. The rooms are very nice and the bathroom is the best. 5 shower heads and music!! Breakfast is very good and rich, the staff is serving new food until the end. (until 10.30). You can have your breakfast outside. The historical centre can be reached within 15 minutes by walk.

We had a great stay at the hotel. The staff offered excellent service and I recommend to ask the receptionist for a resturant recommandation nearby the hotel. The room was clean and spacious. Great value for money.

Very nice hotel with little suprise! nice flower in lobby, nice breakfast and coffee, decent bar for drink with professional service. This hotel will be the first choice if we come back to Florence.

We got great service and wonderful breakfast buffet at this hotel. Our room had a huge terrace, which I believe only one other room had in the whole hotel, so we were extremely lucky. The area is a bit noisy because it's near a major intersection, but it was quiet with the doors shut at night.

The price I booked via venere was higher (120 euros in total!) at the end due to the fact that the hotel did a promotion via its site. The breakfast was miserable. The room was full of killed mosqiutos around the walls and the cleaners didnt touch anything.

We had a wonderful trip to Florence. The hotel is beautiful. Florence was great. It was easy to walk everywhere and enjoy ourselves

Hotel San Gallo is nice hotel a little outside the center of the city which made it a nice place to escape from the noise and crowds. The staff was ready and willing to help. Their resturants suggestions were very good (benedicta and the il Latini). We would stay at this hotel again.

This was our first visit to Florence. Our room at Hotel San Gallo Palace was clean and spacious. Was in a good location

ON THE WHOLE STAFF VERY FRIENDLY AND HELPFUL. mANAGER NOT AT ALL HELPFUL WHEN WE REQUESTED TEA MAKING EQUIPMENT, THIS WAS ONLY AVAILABLE ON REQUEST FOOD IN BAR MICROWAVED AND EXPENSIVE.

This is a well maintained and run hotel, excellent staff and about 10 minutes walk to Il Duomo. The car park is a public underground car park with a special secure area for the hotel about 5 minutes away but you wouldn't need to use your car whilst in Florence. Nice small bar and lounge, ideal for a short break in Florence, we will use this hotel again next visit!

I would recommend this hotel for a convenient, pleasant hotel in Florence. The hotel is clean and modern. We were extremely impressed with our room(very large with terrace in a little courtyard and lovely bathroom with jacuzzi bath). The complimentary welcome drink was also a nice touch. Breakfast is simple but adequate with nice outdoor area in which to eat. The main disadvantages are the 15 minute walk to the centre (although it's nice to be away from the masses) and the complicated parking. Apparently the hotel have a small number of assigned spaces in a nearby carpark for €10/night but we ended up paying €18/night in public parking. Overall, I would return if staying in Florence.

The hotel is in a very good location for my liking. A little bit far from the train station but it was worth staying in San Gallo Palace. The room was very spacious and the Staff was FANTASTIC. I would recommend this hotel without hesitation

A very nice and clean hotel. Inside the room, it has almost everything of a 5 start hotel. The front-desk staff were very friendly, although the ones at the bar and breakfast could be improved. The location is not great for city centre if ones doesn't know the diection or how to get buses. Or otherwise, bus stops are close by, and there are nice restaurants nearby also.

San Gallo Palace is a little out of the center of Florence but we felt the location was ideal. It was a 15 minute walk or a short, less than 5 minute, bus ride to the city center (the bus stop is less than a one minute walk). The staff, the breakfast, the room were all great. The only downside was the fact that there was carpet in the room. If it were anything other than carpet we would have rated this hotel a 10 for cleanliness (a little hard to keep carpets clean). We would definitely stay at this hotel again should we return to Florence, it was fantastic all around.

Hotel was very nice. Renovated and clean. Bathroom fine. Room was a little small. Noise from above (although we were on top floor) annoying in early morning after overseas flight. Staff very nice and personable. Modern hotel with architectural character unlike some of the modern "box" hotels in Florence.

We had an excellent weekend in Florence. Taxis were invaluable and the hotel concierge was a font of all knowledge, The Hotel San Gallo Palace proved to be as good as it gets. 100% recommended.

This was a beautiful hotel with very friendly staff. The location was a very brief taxi ride from the main train station. This hotel is not located right in the city center; however, only a 15 min walk. There is a very nice park directly across from the hotel. I would stay at this hotel again in the future.

The Front Desk staff was very, very supportive duringour stay1

A bit far from the touristic areas but a beautiful small hotel

Excellent hotel on cost and comfort. I remember website saying 7 mins from railway station, this is true but by taxi only.

We had an excellent stay at the San Gallo Palace Hotel. The staff were courteous and helpful. The room was spacious and clean. the self service breakfast offered a good range of choice. The San Gallo Palace Hotel is slightly out of the centre of Firenze, about a 15 minute walk. However, the walk into the centre takes you past the Museum of San Marco - an absolute must. The San Gallo Palace is a quality hotel. We would definitely consider staying there again if we return to Firenze.

Excellent place to stay.

The room is small, but very nice. The bathroom is beautifully tiled. The staff is extremely nice and helpful. The hotel is not in the center of Florence, but we were easily able to walk to all the major sights within fifteen minutes and then go back to the quiet hotel. The air conditioning worked well too.

A short walk from Hotel to Acadamea where the statue of David was situated, Fascinating, leave early get there before 9 and no queues. Food deli 50 metres away "delicious". Breakfast at hotel very tempting, especially the lemon Youghurt. Great experience..

Nice hotel, 20-25 minutes walk to center not 15 minutes as hotel told us.

The San Gallo Palace was the best place I've stayed at for the money, ever. Excellent staff, large rooms. Very nice.

Unbelievable for the price. Beautiful room. High ceilings make it feel twice as big. Way surpassed my expectations.

We were travelling with 2 small children. We were welcomed in a friendly and professional way and we were treated very carefully - even just for a 1-night stay. Perfect!

Florence est une ville chère sur le plan hotelier en comparaison avec des villes comme barcelone par exemple ; transports en commun de qualité moyenne ce qui rend l'hotel un peu excentré ... à la fin d'une journée de visite; par contre acceuil satisfaisant et organisation des sites à visiter de bonne qualité

Nice hotel...would stay here again.

WE had a FANTASTIC stay in San Gallo for 3 nights. The only problem we had, was that the location on the map (on the web site) was misleading. It suggested the hotel to be much closer to the train station than it was. This was unfortunate for us as, we had decided to walk from the train station & the road in which San Gallo is on, is a very very long road. However, I would still return as its a very beautiful hotel with excellent staff - I'd just take a taxi the next time.

Very nice, clean, spacious hotel. A little far from the center of town, but we took the bus. Also, we were told we could walk from the train station, but with luggage on a hot day, is would be better to get a cab. We had a problem with the air conditioning and were immediately given another room. Breakfast, bar and services were excellent. The Courtyard is lovely, even with the noise from the cars and mopeds. We would definately stay there again. One lesser known landmark/site that we would recommend is the Instito e Museo do Storia della Scienca (Science Museum)- Piazza del Guidici.

Apenas lamento a localização do quarto, junto à casa das máquinas, para uma estadia de oito noites! I cant understand why they put us near the machine room. Too much noise! We stay there during 8 nights!

EL hotel tiene habitaciones muy amplias, limpio, muy comodo... el desayuno completo y suficiente incluido en la tarifa. El baño muy amplio. El unico inconveniente es el estacionamiento. Esta bien ubicado relativamente cerca del centro te puedes ir a pie. Yo regreso definitivamente a este hotel

A bit of a walk to where the action. TV could use some more international channels and in-room internet is expensive. On the plus side you get a fantastic room for a reasonable price. Classy, spacious and comfortable. A relaxing haven after a long day in the chaos of summertime Florence.

We had previously read comments from visitors and chose to stay at "The Palace". It was a great location but one needs not to mind a 20 minute walk into the heart of the city. The staff, the rooms and particularly the breakfasts were excellent and we would not hesitate to stay again. Leave your car in the garage and take the Bus Tour!

We had a wonderful stay at San Gallo, and will definitely stay again. The staff is very inviting and friendly, the room and bathroom were very spacious, clean, and luxorious, and the breakfast was delicious. The garden was gorgeous and it was in walking distance of a lot of needs like grocery store, wine store, and drug store. The only complaint one could make is that is is far from the center of town. However, it was a very pleasant and safe 10-15min walk to all the sights, and we had no problem walking. Florence was my favorite city of the 4 we visited, and part of my excitement about this city is how wonderful our stay was. Highly recommended.

Très bon hôtel que je recommande pour un séjour à Florence mais ne pas demander de conseils de restaurant au personnel qui n'est pas très compétant en la matière ...

We reserved 4 rooms, all were beautiful. Frnt desk very helpful.

This hotel was phenomenal!

San Gallo Palace is one of the very few hotels in Italy that meet "international hotel standards." The hotel staff is very caring. They don't give you that "whatever" attitude, which is a common practice among hotel staff in many European countries. I was in Firenze to attend a trade show and most restaurants were fully booked. One of the staff members (her name was Paula) made numerous phone calls and booked a reservation for me at a very nice restaurant (it took her about an hour!). The room rate was a bit expensive due to the high demand during the trade show, however, the off-peak season rate seemed very attractive. One downside was the shower: it was a bit too small for me. Anyhow, my overall rating for this hotel is A+!

Florence is a relatively small city with most of the attractions and restaurants around the East of the city centre. Whilst this hotel is North of the city it is located by a well known Piazza (which makes it easy to find) and is only 15 minutes walk from the main area in the city. The hotel itself has beautiful roooms and extremely friendly and helpful staff who speak excellent English. We'd certainly go to this Hotel again and would recommend it to friends. Hope you enjoy!! - Dean & Christina, Manchester, England

Generally speaking I am not the type that will provide feedback on these questioners, but our stay in San Gallo in Florence was excellent. The staff was extremely helpful and courteous, the rooms were typical European seize rooms and very clean. I ended up staying an additional day as a result and would strongly recommend this location to anyone who wants a five star quality hotel at a very reasonable price.

Forget about European room standards, our San Gallo Palace room was first-rate and spacious even by USA standards! The bathroom also was roomy and sparkling clean. And we appreciated the 110 outlet in the bathroom (be sure to bring a transformer/outlet for your electrical appliances -- all of Europe is wired for 220). San Gallo Palace is an elegant and quiet retreat from the bustle of the Central Florence City core, unless you want to be in the middle of all the crowds and bustle. We did wish it was a little closer to the City Center as we hoofed it over there each day. But we would definitely stay here again!! Two blocks away is a great little restaurant, "Alfredo's." Don't miss it!

This hotel was an excellent value. The rooms were exceiptionally clean and nicely furnished. The staff could not have been more accommodating and friendly.

The room we had was one of the best hotel rooms I have ever stayed in. The decor and the ensuite were very nice. We especially enjoyed the tv which could go on the internet , book films etc. The buffet breakfast was lovely also. A good choice of foods and the service from the waiters and waitresses was excellent. Very friendly staff. I would thoroughly recommend this hotel.

Our stay was wonderful here! This is a beautiful hotel! The service was excellent, breakfast was the best we had in Europe and the rooms were immaculate! The only downside was it was about a 20 minute walk from the Doumo. If you don't have the means to hire a taxi like us, perhaps this is not a good choice for you.

Hotel has great walking acess to historic attractions. Excellent dining nearby.

The San Gallo is an absolutely beautiful hotel! The service was outstanding, and the location was superb. I would highly recommend this hotel to anyone visiting Florence, Italy.

Excellent value for money, a fabulous hotel great rooms and bathrooms. The only minus point is that its a little way out of the centre of Florence ( a good 15-20 min walk) but otherwise superb.

Hotel in good location for visiting Centre of Florence; 15 minutes walk to main attractions but restaurants and bars within minutes; downside was hotel did not have restaurant itself; all in all would definitely stay there if we returned to Florence.

This hotel was one of the most pleasant we stayed at in our European trip. The staff were very friendly and spoke excellent English and were even interested in where we came from too. The breakfast buffet was a good standard for the price and (as recommended by the hotel) Alfredo's restaurant just 100 metres away was superb quality and value for our evening meals. I would definitely use this hotel again if I was to revisit Florence as access to it was easy and the car parking facilities for the hotel were easy to get to even though they were 200 metres away.

Super Hotel in bequemer Entfernung zum Zentrum. Busse fahren in unmittelbarer Nähe, so dass alles sehr leicht zu erreichen ist. Parkhaus ist in 50m Entfernung und für Gäste des Hotels gibt es Special-Konditionen, so dass das Fahrzeug sicher und günstig in einem eigens geschützen Area im verschlossenen Parkhaus stehen kann. Zimmer komfortabel, mit Internetzugang über Fernseher. Geräumiges Bad mit ansprechendem Komfort. Die Kritik eines Vorschreibers, es gäbe kein warmes Wasser konnte deshalb nachvollzogen werden, weil zumindestens in unserem Zimmer, die Kalt- und Warm-Anzeige vertauscht war. So dachte ich zunächst auch wir hätten kein warmes Wasser, bis mein Mann darauf kam, dass hier ein Fehler vorliegt und schwups perfekt, alles vorhanden. Sehr sehr freundlicher Service, man gibt bereitwillig und geduldig Auskunft auf nur alle möglichen Fragen. Einzig, dass die Zimmer einiges an Straßenlärm weitergeben ist etwas schade, aber durch die perfekt und angenehm leise funktionierende Klimaanlage im Zimmer alles in allem noch erträglich wenn man die Fenster geschlossen hält. Insgesamt ein wirklich empfehlenswertes Hotel!!

We loved the San Gallo Palace! Rooms were spacious, modern and clean. The staff were professional. We loved the pillow menu which allowed us both to select a different pillow to our liking. I usually have bad allergies whenever I travel, but the room itself was clean enough that I did not have to take any allergy medication. We got very good value for the price we paid for our room. Booking via tripadvisor.com and venere.com was so easy. Thank you!

This hotel offers great value for money! Only breakfast could be a little better.

Heartily recommend this hotel. A bit more of a walk but worth the quiet and the spaciousness and the shower! Very good value. Had a twin bed in foyer/room with closet and bath separating king bedroom (not 2 twins) with a very large private patio as weel.

A very good situated hotel, close to the center reachable on foot in ten minutes. Kindely und helpfull people. Charmingly furnished rooms. I would book this hotel again.

A very nice hotel a little out of the way, 10 min walk to most major attractions.

The hotel was a great value for the price we were confirmed, I would stay with at the San Gallo Palace again...enjoyed me stay very much.

We would definitely stay at the San Gallo Palace again

Nice hotel, nice people, very good stay

Un peu loin du centre de Florence 1/2 h à pied et pas trop loin du marché couvert 1/4 h mais les bus de la ville sont partout et pas cher (sic) en 5 à 10 min on se retrouve au centre. Personnel impeccable parlant français chambre insonorisée de manière impeccable Salle de bain superbe petit déjeuner complet avec Spumento

Nicely revamped modern hotel. A bit far from all the "touristy" stuff, but you can take a bus down or just walk 20 minutes to get to anywhere you want.

Excellent hotel.Would stay at the San Gallo every time.Breakfast was great.Secure parking was close and reasonable.Staff very helpful.

This hotel was beautiful and we would definitely stay there again! The hotel offered orthopedic pillows which are so important for me. The room was great and internet service was nice to have too. The location was great. However, the signs were not clear when trying get off at the right bus stop. It also would have been very helpful and time-saving to know that we could have made reservations for the museums. But that doesn't really reflect on the hotel - more on the trip planning itself. Great place!!!!

The San Gallo Palace was wonderful! We stayed over New Years,and they had a special complimentary cocktail for all of the guests. The bartender is a true gem. The facilities are very nice and clean, with many of the amenities that American travelers are accustomed to ( the hotel is affiliated with the Best Western chain). We heartily recommend San Gallo Palace

Very comfortable hotel. Rooms are rather small, but very clean and comfortable. They are very loud since the hotel is located close to a main street in Florence. Breakfast is very good. The area the hotel is located in has a very bad odor because of thousends of mopeds driving there all day (and night).

Camere molto spaziose e pulite

We didn´t have hot water and heating on our first night at the hotel (december 31st). The bathroom was totally inefficient. It was completely impossible to regualte the water temperature of the shower and other taps. We askef for the claims book to make a claim but there was no book.

This hotel was excellent and the front desk staff could not be more helpful. It was a fair walk to the Duomo but with several different routes, this was never a chore.

Our stay at San Gallo Palace was a great experience. The staff (Luca), location, rooms and breakfast were excellent! We would definitely stay here again.

A 110 E.noche del 23/10 al 27/10,relación calidad-precio inmejorables. 15 minutos andando al Duomo y todos los buses que quieras.

Mr. Victor, from Reception Area, was not as efficient as you can desire, having in mind the general excellence of the hotel.

San Gallo is a nice boutique-like hotel. The rooms are very clean and brand new. The hotel is quite a distance from the center of town and most restaurants, but if you don't mind the walk (15-20 minutes) and discovering new neighborhoods then it's a great place to stay for the price. The service was fair. I found it a little frustrating at times getting basic tourist information because whoever works behind the desk wears many hats and often was interrupted by the phone or other guests. Otherwise, the hotel was quite pleasant. I would would probably stay at this hotel again.

The staff was very accommodating, also spoke excellent English. Actually, the hotel was much closer to the Duomo and center city area than appeared on the map. Good value, would definitely stay there again on another visit to Firenze.

WE WERE VERY PLEASED WITH THE HOTEL AND SERVICES PROVIDED

The San Gallo Palace was by far the nicest hotel of our entire vaction. The rooms were very clean. Each room had internet access however it rarely worked. The hotel is in walking distance to most attractions and the staff was very helpful. I highly recommend this hotel.

This was a awesome hotel. staff was exceptional. The Front desk staff was very friendly . The location was good approx 15min walk to the river. This should have been a 5 star. The room was very large and nicely furnished way beyond our expectations. I would stay here again.

This was a very nice place to stay at. i was very please with all srevice and the loction was next to walking distance. i would stay here again..everything was brand new and clean.

Top! Wer bereit ist, einen Fußmarsch von etwa 15 Min. (One Way) ins Zentrum in Kauf zu nehmen (don't forget the evening) ist hier bestens aufgehoben. Ausstattung eher bei 5*! Breakfast italienisch.

The place is excellent except you should mention clearly the parking is not free because we had to pay 10 euro per day to park the car in a safe garage near the hotel

Did exactly what it says on the tin. Friendly and helpful service and great value for a good hotel. Would happily go back again.

The hotel certainly deserved a 4 star rating. The only fault we could find was that it was not as near to the centre as we had expected, which wasn't a problem except that it limited you to 2 local restaurants or getting transport if you wanted more choice of restaurants.

Great deal great location

Very good hotel, just 10 min. walking from the center. The rooms are very cleen and confortable.

I recommended whitout any concerne

This hotel is amazing for the price! It is a ten minute walk from the Duomo, but well worth it. We arrived a few hours early and had no problems checking in, plus they let you store your luggage if you're leaving later. Spotless, bright marble bathrooms. The breakfast (included) is awesome and they have the best coffee I've ever had. Stay there if you can!

I woudl recommend this hotel to stay for anyne travelling to Florence

Bellissimo, nuovissimo, a quattro passi da tutto quello che c'e' da vedere a Firenze, unico neo il parcheggio un po distante (ma non troppo). Una nota curiosa: Mia moglie e mia figlia hanno intravisto la sagoma di una persona anziana davanti alla reception la quale si e' dissolta come fosse un fantasma. Il fatto e' accaduto due volte!