Hotel Rapallo - Florence

Very nice staff. I even had a drink with one.

I absolutely cannot recommend this hotel. The rate charged definately overpriced. The staff was not terribly helpful. At one point the staff member was more interested in Skyping a woman in Argentina that attending the desk. The room was very small and the bathroom smaller. The room faced the back of the hotel and was very dark/old.

Great staff, they bent over backwards to help out. The property is older, and past its prime, but the rooms are big, and clean. This was a great location within walking distance to most all of the Florence attractions and the rail station. Our room air conditioner didn't work.

Hotel Rapallo is surely a good value for money. Walk-able to all major sights.

Not good as we think maybe it should be treated as just 2 star hotel.

Excellent! Very clean and nice room. Hotel is near a park with good surroundings. Walking distance to all attractions and train station. Minutes away from shops and restaurants.

Small but nice hotel. Everything was almost the same as on the web site, almost becuse the room had different furniture as saw at photos. Small bathroom was disadvantage but on the other hand I was afraid of noise from the street, but you don't worry about it beacuse windows are very good and when they are closed there is completly silence and you can sleep well.

Bathroom extremaly small

Old hotel and small bathroom.

Good rooms with basic furnishings, decent space for a kid on third single bed, good wifi facility.

The Rapallo offers good value for money considering the general level of hotel prices in Florenece and provided a well located base to explore the city, being only a 10-15 minute walk from the Duomo. The staff were very welcoming and helpful. The facilities were relatively basic but perfectly adequate, and the buffet breakfast was generous enough to fuel us for a day's jaunt round the city. Our bathroom had obviously been added to what was originally a very spacious room and did look a bit like a 'Tardis' standing in the corner. But it functioned well enough, although the inclusion of a bidet did make it somewhat cramped and hot water was a little scarce by early evening. However these are minor gripes. Overall we were very satisfied with our stay there.

Let's call it good value for money considering the position within walking distance from the main town attractions and that I paid around €55 per night on a bed&breakfast basis considering that the average 3-star room in Florence would be from €80 onwards. The breakfast had a lot of choice and the welcoming was great.

Excellent hotel, the bedrooms very spacious and clean, with a beautiful view to the streets, I recommend it widely.

Nice average 3 star hotel. staff were nice and very helpfull. the bathroom was a bit small but overall it's a good place for budget travelers

El hotel está muy bien situado, muy cerca del centro y también de la estación, lo cual lo hace ideal si quieres moverte en tren por la toscana. El hotel está limpio, es silencioso, tiene una decoración bonita, y el desayuno está bien. No tiene mucha variedad, pero suficiente y de tipo buffet. Muy recomendable. Una relación calidad/precio excepcional.

Hard to find at first, turn left from the station and cross the road, go down the road with Bata at the end of it, and continue,when you go past a park the hotel is on the left, the name of the road changes, so it was difficult to find. For a three star hotel I thought this hotel was pretty good. The bathroom was a wetroom, shower and very small, but for the price of the hotel acceptable. My only complaint was the carpets in the room were a bit gruby, didn't feel like walking barefoot. Everything else was very clean. It was about a 15 min walk (max) from the station and close to everything.

Excellent hotel with very helpful and friendly staff. Beautiful clean rooms. Located on a main street which is a bit noisy at 5:00 AM with local delivery trucks.

Great hotel. Walking distance to everything. Very helpful staff.

Rapporto qualità prezzo soddisfacente, colazione soddisfacente. bagno troppo piccolo ma funzionale. unico inconveniente che non accettano assegni come pagamento creandoci disagio. per il resto mi sento di consigliarlo.

Enjoyed our stay. I know in the next few years we will return to Italy again and we will RETURN for another excellent stay at the Rapallo.

Very friendly staff and clean and adequate rooms (nothing fancy, but very good for the price).

We arrived by train in the dark and rain and a more detailed explanation of where to find you would have been helpful. (Example - exit the station into ..... road - proceed right and you will see the BATA shop - turn left into de Nazionale Street.Walk for ... blocks. Hotel is on your right. Perhaps a bus number to use would have been useful.

Rooms were large but had depressing cheap furnishings and filthy carpet. Rather a tawdry and disappointing experience. The outside street was also very busy and noisy in the evening and early morning. Not good value.

Front Desk Staff was EXCELLENT! Very helpful, responsive, willing to provide advice and suggestions. Breakfast was very good, with a wide variety of choices. Hot chocolate was WONDERFUL. Location is walkable from train station...but be prepared for curbs, and small sidewalks. Close enough to the attractions. Excellent value.

We stayed 2 nights. The staff was extremely kind and helpful. The manager was very polite. The room was inmense. The breakfast excellent. Excellent location (5 blocks more or less from the train station)3 or 4 blocks from La galleria de l'academia. Excellent rate quality/price. We would stay there again.

Accueil très chaleureux. L'hotel est bien placé. Le petit déjeuner copieux est servis dans une salle agréable. Le réceptionniste est très disponible pour donner des conseils. Seul bémol, l'hotel est sonore. Notre chambre donnait sur le pallier et la jolie porte en bois ne suffisait pas à nous isoler des va-et-vient. Demander une chambre hors pallier.

Very Nice staff, Mr. Mauro is outstanding,always ready to attend any need of the travelers. And exceptional food recommendations. It was the best hotel in my trip, I recommended a lot.

Excelente relacion calidad precio. A 15 minutos del centro paseando por calles muy centricas. Muy buen trato. Altamente recomendable.

Would not stay at this hotel again. The shower was the bathroom so everything got wet when you showered, toilet paper, sink, toilets. It was further from the train station than we thought it would be.

It is a nice hotel. Excelent relationship between price & quality. It is very near Santa Maria Novella Train Station. The breakfast is good and it is enough to endure up to afternoon. Rooms (double with bathroom) are very nice, very nice bathroom and bed. It is definetvely a good option. Staff is very, very friendly and they can talk you in Italian, Spanish, English or Portuguese! They will be willingful to help you on your stay at Firenze. Firenze's Duomo is about 10 minutes walking from hotel, though walking this city is a great experience.

El hotel estaba bien situado,a unos 10 minutos andando del centro y de la estación. En zona tranquila pero con gente.Todo muy bien, la atención estupenda, el desayuno sencillo pero bueno: había queso, jamón, yogures, zumos aunque de bote,etc. La habitación espaciosa. Lo unico que nos chocó bastante es la habitación muy antigua y la puerta de entrada que parecía que se iba a caer de un empujón, estaba rajado el marco,la puerta caida y no cerraba muy bien.Y el baño estaba prefabricado dentro de la habitación.Pero salvo estas cosas no estaba mal. Lo elegimos por precio y no nos equivocamos. Volveríamos.

It is a hotel that you recommend to your friends. You know they will not be disappointed. Be aware the hotel is located in a busy street. We got a room at the front for us there was to much noise. Upon request we got a more quiet room the next day. We had an excellent stay in Florence.

Lo único bueno del hotel es su situación, q está muy cerca del centro de Florencia y puedes ir andando a cualquier lugar.La habitación no estaba sucia,pero parecía la del Conde Drácula,era tétrica.El desayuno muy simple.El primer día no pudimos entrar hasta las 14h.Por 120€ en España hay hoteles infinitamente superior a este.

Although the bathroom was rather small this hotel is the most friendliest and welcoming i have ever used when we arrived we had a double bed made up and the maid brought up our luggage and within 5 mins she had changed it to twin beds excellent hotel thoroughly recom mended

Unfortunately, the pics and the services described in the website had absolutely nothing to do with the hotel. The room I was initially assigned was extremely small, one of the beds was actually a sofa, the bathroom had no proper shower, just a shower over the toilet, the room seemed not to have been refurnished for ages, etc. I asked the manager for another room and I was changed to another. This new room, though it was better than the initial one, was by no means like the one showed in the website. Breakfast was of a poor quality. I did not have a nice stay in this hotel and definetly will not repeat.

Great place to stay for 4 people in one room!

The hotel has airconditioner but was not in service. Because we did not have the A/C we openned the window and it was too noisy outside, that we couldn't sleep. Also, the hotel is far from the train station, walking with luggage was very difficult and the advertisement showed that the hotel was close. Other than these inconvenience, I recommend the hotel.

The staff were really friendly and helpfull, always welcoming whenever we came back to the hotel. The room slightly let the hotel down as it was right next to a shared bathroom which was in constant use, so very noisy. Also the carpets were never hoovered - or looked like they were never hoovered.

The staff was very helpful to me as I was sick when I arrived and they helped me with medications. They were very helpful with suggestions of places to visit and eat. The room was clean and the hotel itself is situated within a great location to the railway station and sights. I would definately recomment this hotel if you are visiting Florence.

Nice enough hotel. The staff were very accessible, helpful and professional. Breakfast was good. The hotel is placed very conveniently in a central area. All in all, I enjoyed my stay.

I chose this hotel on the basis of other travellers' advices on this site and I should say that the reality surpassed my expectations. Convenient location, pleasant and calm surroundings, excellent and helpful staff. Only reccommendation - some variation of breakfast, e.g. fullcorn bread or cereals, some fruit would be a plus.

I was greeted and had good conversation with Angelo, the concierge. he was incredibly helpful...giving me directions, making restaurant reservations, etc. rapallo used all its single rooms, so when i got there, i was given a double. i would stay there again without a doubt.

Todos los empleados eran muy amables y nos ayudaron en lo posible dandonos las mejores indicaciones. Esta situado en buena zona para visitar todo, cerca de restaurantes y supermercados.

A quite good quality/price ratio for a family stay (4 persons).

Firstly, thanks so much Mauro for your hospitality during our stay. We really appreciated your help in every aspect from train information to tips on where to eat etc. Mauro provided over and above what was expected and we would have no hesitation staying at this hotel if we travelled to Florence again. The hotal itself was located near the train station (about 20mins walk) and our room was spacious enough for 4 people.

The staff was very friendly. The room was basic but clean. The bathroom was bad because the toilet was in the same place of the shower. If we went there with our shoes on it would be not very hygienic. If we went without it, we would get our socks/feet wet, as well as our cloths... The breakfast did not have any fruit, just in juice. The location was good, 10 min from the centre. It's a basic hotel but cosy. I would recommend it anyway.

Nice and friendly welcome. Very good breakfast. Poor, but just enough water pressure in the shower

There were a group of students staying on the same level and they were running around and playing loud music for the whole night. The hotel staff tried to quite them down, but that didn't stop the noise. We were also very unpleased with the hotel staff. They were unhelpful, sexist and kept forcing us to join certain tours. The toilet was extremely small to the point where you had to shower next to the toilet bowl. Staying at this hotel was a very unpleasant experience and it ruined my time in Florence.

First I have to mention Lorenzo, he truely went above and beyond the call of duty to help us out with recommendations for meals and how to pick up our car rental and drive out of Florence for Tuscany. The hotel was great and the room fantastic. The breakfast was ample and tasty. The location was close to the downtown area and it was great to walk around in the evening. I would definitely recommend this place for anyone.

Rapallo is a simple hotel but the service is very great, the enployees are very kind. It's good location, next to the turist area. The rooms were clean and small for a triple room.

Wonderfully welcoming and excellent value, with good access to the main parts of the old city

Close to train station but a bit further from the old town of Florence but given the great off season value we were very happy with this hotel, its staff and the room that was given us. Nice big bath tub with shower attachment. Old world charm with antique-looking furnishings in ample size room. highly recommended but if notice on door is correct, one might expect to pay much higher rates in the peak seasons.

The location is ok. and stuff r nice and helpful. but the room was old and not so clean. I'll not syay here again.

The room they had put us in was a twin rather than a double, when requested they gave us another room, though very crowded, we did get our double bed. The bathroom was a tiny square that consisted of a sink, toilet and shower head on the wall, so if you were showering, no one else could even use the other facilities, and after the shower, everythihng else was drenched as there was no shower curtain, when the hot water was put on it came out in a small stream in the middle of the shower head, which made for a very frustrating but interesting time.

The hotel was just enough.It´s true that the hot spots are nearby, but the room we stayed in was pretty noisy. It was next to the lift, so early in the morning (from 8 o´clock or so), when it was used we usually woke up. The toilet was ssmall. Overall, as it was the first time i was in Florenze I can not compare it with another one, it was, as I said before, just enough. Breakfast was ok, toast, orange juice etc... My piece of advice is make clear you don not want a room next to the lift.

Albergo in posizione comoda per raggiungere in 10 min. a piedi stazione e centro. stanze pulite ma una ristrutturazione e' d'obbligo, bagno minuscolo. personale disponibilissimo per ogni necessita'

Avevamo la camera con un terrazzo con la vista su Firenze, quindi anche se la stanza era piccola stare lassù era veramente rilassante. (stanza 605 se non erro)..

Ci siamo trovati veramente bene... se ritorniamo a Firenze non esiterò a chiedere la disponibilità di una camera.

Good choice...had a really nice stay...

Execellent service!

Our first night was in a room that did not have a/c - after insisting they finally moved us. But the new room had a toilet that flushed on its own - took 2 days to fix. The hotel is a bit far from the centre.

L'hôtel est très bien, question qualité prix rien à dire. le personnel est très compétent, aimable, il vous indique de bons restos. Je suis très satisfaite et je le recommande. Florence est encore accessible pour tous.

This place was AWESOME. The night manager was beyond helpful. Helping with Luggage, parking our ridiculously huge passenger van and providing a recommendation for an unbelieveable dinner, after giving us a welcome Limoncello. Rooms were just as in the picture, clean, quiet and spacious. Walking distance to the Duomo and all you need to see -- a perfect place in Florence

Buen servicio, habitacion espaciosa. Precio un poco sobre lo normal. Volveria a hospedarme en el hotel.

The only plus is a very large room. The room wasn't very clean and it faced a very noisy street. The air conditioning didn't work, (the manager said it doesn't get turned on till the middle of June).You had to keep the window open with the noise of cars, buses and motorcycles bouncing off the narrow street, or close the window and suffocate in the heat. We checked out after one night and went around the corner to the Donatello which has beautiful quiet rooms facing a garden.

This hotel is charming, gracious and made me feel safe. As a woman traveling alone I felt secure due to the high level of education and sophistication of the staff, and their genuine knowledge and love of Florence.

Good accomodation, very close to the tourist area, also close to the main train station. Staff very welcoming and friendly. Our room was smaller and less bright then the one advertised on the web page, but clean and quiet. One drawback: shower area very small, right behind the bathroom door and not separated by any curtain; clean maintained, but very slow water drainage.

Ottimo per il rapporto qualità prezzo,accogliente,personale gentile.Le stanze spaziose e pulite lo consiglio vivamente

The staff was very helpfull and nice. The hotel was clean and exactly what we had reserved. The rooms were beautifully decorated. We had a great stay and would definately stay there again.

Superb value for money. Rapallo is exactly as advertised. Room was great & hotel staff were excellent. Location is great too - a 15min walk from train station & about 10 mins to San Lorenzo & another 5mins to Duomo & main tourist area. Lots of little cafés & restaurants nearby - ask the friendly Rapallo staff for eating recommendations.

The hotel is near the town centre. The staff is sympathetic, qualified, and available. That contributed to the good course of my stay.

Our room looked NOTHING like the room on the website - it was very deceiving. Secondly, our airconditioner was incredibly noisy, and also didn't work properly so we were freezing. When mentioned at the front desk, our comments were ignored. I would not recomment this place.

The staff was wonderful. We were very pleased with our room and the area of the hotel. We were within walking distance to train station and other major areas of interest. I would definitely stay at this hotel again!

The room is too small, breakfast was bad and funny smell of the milk and just like water instead of milk. The bathroom is shared with the bedroom together!

The only Hotel in whole Italy without a cappucino at the breakfast !! And a terrible little Shower. Lot of noise of schoolclasses in the hotel. For the the rest it was oke.I't a nice hotel, but not worth the 3 stars they pretend.

Close to station and city centre for restaurants etc and easy access to tourist sites. We would definitely stay there again.